Best Western PLUS Genetti Hotel and Conference Center

What Best Western PLUS Genetti Hotel and Conference Center does

Genetti Hospitality Group is a fourth-generation, family-owned hospitality operator headquartered in Wilkes-Barre, Pennsylvania, doing business primarily as Best Western PLUS Genetti Hotel and Conference Center. The company runs a portfolio of three core properties across Northeastern Pennsylvania: the Best Western Plus Genetti Hotel and Conference Center in downtown Wilkes-Barre (flagship, featuring a ballroom seating up to 1,800 guests), the Genetti Hotel & Suites in Williamsport (a conference center serving the Little League World Series corridor), and Genetti Manor, a catering facility in Dickson City. Supplementary holdings include The Redington Hotel and The Lake House, and on-site dining is operated under the Oyster Restaurant (Wilkes-Barre) and Genetti Taphouse (Williamsport) sub-brands.

The underlying operating platform is a conventional hotel property management system combined with event booking infrastructure supporting overnight reservations, group bookings, banquet services, and event coordination. There are no proprietary technology products, patents, AI/ML systems, or third-party platform dependencies beyond standard OTA integrations (Booking.com, Expedia, Hotels.com), the Best Western Plus global reservation and loyalty network, and Eventbrite for ticketed events. Marketing is executed through the brand website, an active blog/event calendar, and organic social channels (Facebook, Twitter, Instagram).

Revenue is generated through three streams: recurring hotel room rentals across multiple properties, one-time event and banquet services (weddings, corporate events, conventions, seminars), and transactional food and beverage sales from on-site restaurants. The customer base is segmented horizontally into wedding parties, corporate events, and leisure travelers, with go-to-market executed via direct field sales for group bookings and enterprise accounts, direct-to-consumer bookings through the website, and OTA distribution. The company is privately held by the Genetti family with no evidence of external capital, private equity involvement, or public market presence.

Name

Best Western PLUS Genetti Hotel and Conference Center

Legal name

Genetti Hospitality Group

Website

https://genetti.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

11–50 employees

Short description

Genetti Hospitality Group is a fourth-generation, family-owned operator of hotels, conference centers, and catering venues in Northeastern Pennsylvania, operating the Best Western Plus Genetti Hotel (Wilkes-Barre), Genetti Hotel & Suites (Williamsport), and Genetti Manor (Dickson City), serving weddings, corporate events, and leisure travelers.

Ownership category

akta.pro rank

Product category

Hotel and Conference Center Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Corporate Conference Center Hotels (THAGALAF)

akta.pro secondary industries

Business & Corporate Full-Service Hotels (THAGAAAE), Hotel & Resort Restaurants (THAFACAH), Hotel & Resort Banqueting / In-House Catering (THAFAIAD)

Keywords

• Hotel accommodations
• Conference center services
• Wedding venue hosting
• Banquet catering services
• Hospitality event management

Headquarters

HQ city

Wilkes-Barre

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hotel Room Rentals: Overnight accommodation revenue from individual and group travelers staying at the Best Western Plus Genetti Hotel and Conference Center in Wilkes-Barre and Genetti Hotel & Suites in Williamsport.
2. Event and Banquet Services: Revenue from hosting weddings, corporate events, meetings, seminars, and conventions. The largest ballroom can seat 1,800 guests. Includes catering and event coordination services.
3. Food and Beverage: On-site dining through Oyster Restaurant (Wilkes-Barre) and Taphouse (Williamsport) venues.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Genetti Hospitality Group operates a portfolio of hotels and conference centers in Northeastern Pennsylvania offering overnight accommodations, event venues for weddings and corporate functions, on-site dining, and catering services. The flagship Wilkes-Barre property features the largest ballroom in the regional market, seating up to 1,800 guests. The portfolio spans three core properties in Luzerne and Lycoming counties, operating under Best Western Plus brand affiliation.

Product overview

Genetti Hospitality Group operates a portfolio of hospitality properties in Northeastern Pennsylvania, consisting of three primary hotel and conference center brands: Best Western Plus Genetti Hotel and Conference Center (Wilkes-Barre), Genetti Hotel & Suites (Williamsport), and Genetti Manor (Dickson City). The offering includes associated properties The Redington Hotel and The Lake House. Services encompass guest accommodations, event venues for weddings and corporate functions, and on-site dining options (Oyster Restaurant, Genetti Taphouse). The Wilkes-Barre flagship features the largest ballroom in the market, seating 1,800 guests. The portfolio spans Luzerne and Lycoming counties, serving both leisure and business travelers.

Differentiator

Problem solved

Functional benefit

Brands

• Oyster Restaurant: On-site restaurant located at the Wilkes-Barre hotel property.
• Genetti Taphouse

Products and services

• Best Western Plus Genetti Hotel and Conference Center (Wilkes-Barre) Flagship hotel property located in downtown Wilkes-Barre, PA, offering guest rooms, conference and convention facilities, wedding venues, and an outdoor pool. Features timeless and traditional decor in a warm, pet-friendly atmosphere.
• Genetti Hotel & Suites (Williamsport) Premier hotel and conference center in Williamsport, PA, home of the annual Little League World Series. Offers banquet and meeting facilities for seminars, conventions, business meetings, and wedding receptions.
• The Redington Hotel Historic hotel property in Wilkes-Barre, acquired by the Genetti family in 1963, offering hospitality services.
• The Lake House Lake-themed hospitality property offering leisure accommodations and events.
• Genetti Manor Catering facility located in Dickson City, PA, operated by the Genetti family for events and celebrations.
• Oyster Restaurant On-site restaurant at the Wilkes-Barre location offering seafood and fine dining services.
• Genetti Taphouse On-site bar and dining facility at the Williamsport location.
• Genetti Wedding Services Comprehensive wedding planning and venue services including ceremony, reception, and photo gallery at the Grand Ballroom, which can seat up to 1,800 guests.
• Corporate Events & Meetings Conference and meeting facilities for corporate events, seminars, and business conventions.
• Events & Parties Event hosting services for parties and special occasions, including bachelorette events and live entertainment.

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• Best Western InternationalcoreChannel Partner/ Reseller/ DistributorBrand licensing and affiliation agreement with Best Western International providing access to global reservation system, loyalty rewards program, and international marketing. Property operates under Best Western Plus designation, indicating superior quality standards within the brand.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Radisson Hotel Group: Operates full-service hotels with significant meeting, events, and ballroom offerings in secondary US markets. Comparable to Genetti in combining lodging, weddings, and corporate events under one roof at mid-scale price points.
• Crowne Plaza Hotels & Resorts: Brand specifically focused on full-service hotels with conference and meeting facilities — directly comparable to the Best Western PLUS Genetti model of combining lodging with ballroom/event space. Targets corporate meetings and group bookings similar to Genetti's primary use cases.
• DoubleTree by Hilton: Full-service brand with strong group/events focus and regional properties catering to weddings and corporate meetings. Comparable lodging + event revenue mix and mid-scale positioning.
• Sheraton Hotels & Resorts: Full-service hotels with strong emphasis on conferences, weddings, and group bookings. Similar lodging + event banquet revenue model and mid-to-upscale tier positioning.
• Holiday Inn Hotels & Resorts: Mid-scale full-service hotels with event and meeting facilities in secondary markets across the US. Closely comparable in target customer (business + leisure travelers, group events) and property scale.

Broad incumbents

• Wyndham Hotels & Resorts: Large multi-brand operator spanning midscale to upscale with several properties offering meeting/event facilities in secondary US markets — comparable geographic and tier positioning.
• Hilton Hotels & Resorts: Flagship full-service Hilton brand with extensive meeting, wedding, and conference capabilities globally. Comparable full-service + events positioning at a broader scale than Genetti.
• Marriott Hotels: Largest full-service hotel brand globally with extensive conference and event infrastructure. Sets the competitive benchmark for full-service hotel + events offerings that Genetti competes against in regional markets.
• Hyatt Regency: Specifically targets group, conference, and wedding business at upscale full-service hotels. Closest broad-incumbent peer in the meetings/events segment of the hotel industry.
• Best Western Hotels & Resorts: Parent brand of the Genetti property's affiliation; broad portfolio across midscale, upper-midscale, and premium segments. Provides the global distribution and quality standards framework that Genetti operates within.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/GenettiWB
• Facebookfacebook.com/Genettiwedding
• Instagraminstagram.com/genettiweddings/?hl=en
• LinkedInlinkedin.com/company/genettihotel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Best Western PLUS Genetti Hotel and Conference Center