QUALITY PLUMBING, INC.

What QUALITY PLUMBING, INC. does

Quality Plumbing, Inc. is a second-generation, family-owned plumbing service company headquartered at 920 SE 13th Place, Cape Coral, Florida, serving residential and commercial customers across Southwest Florida since 1994. The business traces its lineage to founder Sean Hickey's father, who started a plumbing company in New York in the 1960s-1970s before the family relocated to Florida in 1992 and formally incorporated the current entity. Led by Sean Hickey — a licensed and insured second-generation plumber with 30+ years of hands-on experience — alongside Wes Adams and his sons Logan and Brady Adams, the company operates with a small team of 18 employees delivering traditional plumbing services enhanced by modern equipment including state-of-the-art leak detection technology, professional-grade drain cleaning equipment, and CPVC repiping systems using Charlotte Pipe materials backed by a 10-year manufacturer warranty.

The company offers a comprehensive service portfolio spanning residential plumbing (repairs, installations, fixture upgrades, inspections), commercial plumbing (build-outs, backflow preventer installation, sewer/drain cleaning for restaurants/offices/retail), full-home CPVC repiping (with over 3,000 completed to date), kitchen and bath installations, backflow prevention device installation and maintenance, leak detection and repair, sewer and drain cleaning, water conditioning for local water quality issues, and 24/7 emergency services. Technology is conventional trade-services equipment rather than a software platform — there is no API, no SDK, no digital product layer, and no disclosed AI/ML capabilities.

Revenue is generated through transactional, one-time service fees with quote-based pricing; promotional discounts ($25 off any service up to $150 off a complete house repipe); free estimates; and premium rates for 24/7 emergency response. There is no recurring or subscription revenue component. Customer acquisition is primarily direct-to-consumer via a single phone line ((239) 772-8644), website contact forms, Google reviews (4.9 stars), word-of-mouth referrals, and community goodwill built through charitable partnerships with the Wounded Warrior Project, Shriners Club, MDA, and American Cancer Society. The company serves a defined Southwest Florida geography covering Cape Coral, Fort Myers, Lee County, Bonita Springs, Estero, Fort Myers Beach, Lehigh Acres, Pine Island, and Sanibel Islands.

Name

QUALITY PLUMBING, INC.

Legal name

Quality Plumbing, Inc.

Website

https://getqualityplumbing.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Quality Plumbing, Inc. is a second-generation, family-owned plumbing service company serving residential and commercial customers across Southwest Florida since 1994, specializing in CPVC repiping, leak detection, emergency services, and full-service plumbing repairs.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Plumbing Inspection, Preventive Maintenance & Code Compliance (HSAOAAAI), Minor Plumbing Repairs (Leaks, Faucets, Toilets, Drains) (HSAGAAAC), Emergency Commercial Plumbing Response (HSAOAMAL)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Whole-home repiping
• Leak detection repair
• Sewer drain cleaning

Headquarters

HQ city

CAPE CORAL, Florida

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Plumbing Services Revenue: One-time service fees for plumbing repairs, installations, and maintenance. Services include leak detection, repairs, backflow prevention, sewer/drain cleaning, kitchen and bathroom installations, and full-home repiping. Revenue is transactional with no recurring component.
2. Emergency Plumbing Services: 24/7 emergency service availability generates premium service fees for urgent plumbing issues outside regular business hours.
3. Commercial Plumbing: Revenue from commercial build-outs, new installations, and ongoing maintenance for business properties including restaurants, offices, and retail spaces.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Quality Plumbing, Inc. is a family-owned plumbing service company that delivers residential and commercial plumbing solutions in Southwest Florida. Its core offerings include leak detection and repair, full-home CPVC repiping, kitchen and bath installations, backflow prevention, sewer and drain cleaning, water conditioning, and 24/7 emergency plumbing services, delivered on-site at customer locations across Cape Coral, Fort Myers, Lee County, and surrounding communities.

Product overview

Quality Plumbing, Inc. is a second-generation family-owned plumbing service company offering a comprehensive suite of residential and commercial plumbing solutions in Southwest Florida. The company operates as a single unified service offering rather than a platform architecture. Core services include Residential Plumbing and Commercial Plumbing as the primary service categories, with specialized offerings such as Repiping (CPVC pipe replacement with over 3,000 homes completed), Kitchen and Bath Plumbing installations, Backflow Preventers, Leak Detection & Repair, and Sewer & Drain Services. Additional offerings include Water Conditioning and round-the-clock Emergency Plumbing Services. The company uses Charlotte Pipe products with 10-year manufacturer warranties and provides free estimates, licensed and insured workmanship, and serves Cape Coral, Fort Myers, and Lee County communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Plumbing Comprehensive residential plumbing services including repairs, installations, fixture upgrades, inspections, and free estimates for homes in Cape Coral, Fort Myers, Lee County, and surrounding Southwest Florida communities.
• Commercial Plumbing Expert commercial plumbing services for retail spaces, offices, restaurants, and other commercial buildings, including installations, sewer and drain cleaning, and 24/7 emergency response.
• Whole-Home Repiping (CPVC Pipe Replacement) Full-home CPVC repiping service using Charlotte Pipe products, including permits, installation, pressure testing, county inspection, and drywall restoration, with over 3,000 successful repipes completed and a 10-year manufacturer warranty.
• Kitchen and Bath Plumbing Professional kitchen and bathroom plumbing installations including sinks, faucets, toilets, showers, tubs, garbage disposals, dishwashers, bidets, vanity sinks, and fixture upgrades.
• Backflow Preventers Installation, inspection, and maintenance of backflow prevention devices to protect drinking water from contamination and ensure compliance with local regulations for residential and commercial customers.
• Leak Detection and Repair State-of-the-art leak detection to identify hidden plumbing problems and prompt leak repairs to prevent structural damage and mold growth, with 24/7 emergency service availability.
• Sewer and Drain Services Professional sewer and drain cleaning, clog removal, and sewer line installation services for homes and commercial buildings using professional-grade equipment designed to avoid pipe damage.
• Water Conditioning Water conditioning services addressing common Southwest Florida water quality issues, including high chlorine levels and well water problems such as sulfur content.
• Emergency Plumbing Services 24-hour emergency plumbing services available 7 days a week for burst pipes, severe leaks, sewer backups, and other urgent plumbing crises for residential and commercial customers.

Quantifiable outcome

• Over 3,000 homes repiped successfully
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• Wounded Warrior ProjectminorOthersQuality Plumbing, Inc. is a proud supporter of Wounded Warrior Project, a nonprofit organization providing services to wounded veterans. This is a charitable support relationship rather than a commercial partnership.
• Shriners ClubminorOthersQuality Plumbing, Inc. supports the Shriners Club, a fraternal organization known for its children's hospitals and burn treatment centers. Charitable giving relationship.
• MDA (Muscular Dystrophy Association)minorOthersQuality Plumbing, Inc. is a proud supporter of MDA, which supports research and services for people with muscular dystrophy. Charitable support relationship.
• American Cancer SocietyminorOthersQuality Plumbing, Inc. supports the American Cancer Society in its mission to eliminate cancer. Charitable giving relationship, with company noting they are 'proud supporters of breast cancer research.'

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Home Depot Home Services: Large national retailer that connects homeowners with installed plumbing services (water heaters, faucets, toilets, etc.). Competes on the residential installation side of Quality Plumbing's business, but as part of a much broader home improvement portfolio.
• Neighborly Inc. Parent company of Mr. Rooter and other home service franchises. Relevant for understanding the strategic M&A and rollup dynamics that any small independent plumbing company like Quality Plumbing would face as a potential partner or acquisition target in the local services market.
• Lowe's Home Services: Home improvement retailer with installation services for plumbing fixtures, water heaters, and related categories. Adjacent competitor for installation-driven residential plumbing jobs, though not a direct plumbing contractor.
• ARS / Rescue Rooter: Multi-brand residential services platform (including Rescue Rooter) providing plumbing, HVAC, and drain services at a regional scale. Overlaps broadly with Quality Plumbing on plumbing and drain, but operates as a larger portfolio incumbent rather than a local specialist.

Direct peers

• Roto-Rooter: National plumbing and drain cleaning franchise that operates as a direct competitor in residential and commercial plumbing, sewer/drain cleaning, and 24/7 emergency services. Closely comparable service mix and customer base to Quality Plumbing's core offerings.
• 1-800-Plumber + Air: Franchise plumbing and HVAC service brand offering residential plumbing, drain cleaning, leak detection, and water heater services. Comparable direct-to-consumer service model, geographic breadth, and emergency response offering.
• Benjamin Franklin Plumbing: National plumbing franchise known for punctuality guarantees and on-time service, covering residential plumbing, water heaters, leak detection, and repair. Directly comparable in service scope, customer profile, and 24/7 emergency positioning.
• Mr. Rooter Plumbing: Neighborly-owned plumbing franchise offering residential and commercial plumbing, drain cleaning, and emergency service. Operates with the same direct-to-consumer, technician-dispatched model as Quality Plumbing, often in overlapping geographies.

Others

• ServiceTitan: Software platform for residential plumbing, HVAC, and electrical service businesses. Not a competitor for end services, but a key vendor relationship and operational benchmark that could materially improve Quality Plumbing's dispatch, marketing, and customer experience if adopted.

Regional players

• Reliable Plumbing & Drain: Regional plumbing service operator in the Gulf Coast / Florida area offering residential plumbing, drain cleaning, and water heater services. Comparable in size and service mix to Quality Plumbing but operating in neighboring rather than identical local markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Getqualityplumbing
• LinkedInlinkedin.com/company/quality-plumbing-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QUALITY PLUMBING, INC.