Giga Net Telecom

What Giga Net Telecom does

Giga Net Telecom is a privately held Brazilian regional internet service provider headquartered in Peçanha, Minas Gerais, operating under the trade name "Giganet." The company delivers connectivity across five small municipalities in eastern Minas Gerais — Cantagalo, Peçanha, São João Evangelista, Virginópolis, and Virgolândia — using a hybrid fiber optic backbone in urban areas with radio frequency fallback for rural zones, and dual-band (2.4 GHz / 5 GHz) WiFi to customer premises. The company was founded approximately in 2010, employs around 30 people, and has been operating for 14+ years.

The core product is a tiered set of monthly subscription internet plans above 100 Mbps with unlimited data consumption, supplemented by an IPTV/TV BOX add-on. The technology stack is conventional ISP infrastructure — fiber optic and radio backhaul, company-loaned CPE (modems and routers), and dual-band WiFi — paired with a HubSoft-powered customer portal and a proprietary-branded "App Giga" mobile client (iOS and Android) for self-service payments and account management. Sales and support run predominantly through WhatsApp (wa.me links embedded across the site) and through five physical retail/showroom locations serving as customer service and payment centers.

The business model is direct-to-consumer subscription recurring revenue. Pricing is described as "personalized" with educational discounts for IFMG Campus São João Evangelista students, a social plan for low-income families, and a "Fidelidade Premiada" monthly prize-drawing loyalty program; specific pricing tiers are not publicly disclosed. Customer mix is overwhelmingly residential/SMB with one named educational institution; migrations to new plans trigger a 12-month contract renewal. The GTM motion combines inside sales (WhatsApp + 0800 call centers) with physical retail, and technical service SLAs are 48 hours (urban) / 72 hours (rural).

Name

Giga Net Telecom

Legal name

Giga Net Telecom

Website

https://giganettelecom.com.br

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Giga Net Telecom is a privately held Brazilian regional ISP, founded circa 2010, delivering fiber optic and radio-frequency broadband with unlimited data to residential and SMB subscribers across five small municipalities in eastern Minas Gerais, supported by a WhatsApp-first sales motion and physical retail stores.

Ownership category

akta.pro rank

Product category

Internet Service Provider

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Rural & Regional ISPs (HDAIADAI)

akta.pro secondary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Fiber optic internet
• Broadband services
• ISP services
• Wireless connectivity
• Residential internet

Headquarters

HQ city

Peçanha

HQ country

Brazil

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Subscription Plans: Monthly recurring subscription revenue from internet service plans. Plans offer different speeds, exclusive applications, and personalized pricing. All plans feature unlimited data consumption where the megabyte allocation refers to maximum connection speed rather than usage limits. Customer loyalty programs include prize drawings for loyal customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Giga Net Telecom is a Brazilian regional internet service provider (ISP) delivering fiber optic and radio frequency broadband connectivity to residential customers across five cities in Minas Gerais. The company offers monthly subscription plans with unlimited data consumption, varying speed tiers, and supplemental services including TV BOX/IPTV streaming. Customers access the service through physical retail stores, a self-service mobile app, a customer portal, and WhatsApp-based direct sales.

Product overview

Giganet Telecom is an Internet Service Provider (ISP) offering a unified internet service with multiple plan tiers at different speeds and prices. The core offering consists of fiber optic and radio-based internet connectivity. The product portfolio includes the main internet plans as the primary service, supplemented by a mobile app for account management and payments, a customer portal for bill access, TV BOX/IPTV streaming service, and promotional programs including a loyalty/rewards program, educational discount plan, and social plan for underprivileged families. All services are interconnected through shared customer management infrastructure and unified billing.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Plans (Planos de Internet) Monthly subscription internet service plans delivered via fiber optic connections in urban areas and radio frequency in rural areas, with unlimited data consumption where the megabyte figure refers to maximum speed rather than a usage cap. Plans are aimed at residential households in five Minas Gerais cities and include exclusive applications bundled with personalized pricing.
• TV BOX / IPTV Service Television streaming service delivered through a TV BOX device that provides content access to subscribers. The company notes that the underlying content servers are located internationally, which can lead to performance issues unrelated to the internet connection itself.

Quantifiable outcome

• Technical support response within 48 hours in urban areas and 72 hours in rural areas
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• HubSoftcoreTechnology or IntegrationHubSoft provides the customer management and billing portal system (central.giganet.hubsoft.com.br) used by Giganet for customer self-service including second copies of invoices, login access, and service management. The HubSoft platform also powers the company's mobile application for Android and iOS devices.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Americanet: Regional fiber ISP serving cities in São Paulo state with comparable bundled broadband + value-added services and multi-channel acquisition (WhatsApp, app, retail). Similar small-operator positioning with multi-city coverage.
• Brisanet: Larger but conceptually identical regional fiber ISP in Northeast Brazil (B3-listed), built by acquiring and rolling out FTTH across secondary cities. Represents the scaled-up trajectory Giganet could pursue — same playbook, larger geography.
• Unifique: Regional fiber ISP in Santa Catarina (B3-listed) with hybrid fiber/wireless, multiple add-ons, and a mobile app — a publicly observable template for what a successful scaled-up version of a Giganet-style regional ISP looks like.
• Desktop Internet: Small regional fiber ISP operating in interior São Paulo state, with a comparable footprint of dozens of municipalities and a similar municipal-level retail and WhatsApp-driven GTM model. Closest analogue to Giganet in scale and operating model.
• Gtel Telecom: Small regional ISP operating in Mato Grosso with hybrid fiber/radio and WhatsApp-centric customer acquisition; structurally analogous to Giganet in team size, rural focus, and HubSoft/equivalent back-office tooling.

Broad incumbents

• Vivo Fibra: Fixed broadband arm of Telefónica Brasil, the largest MNO in the country with aggressive FTTH expansion into interior municipalities. The dominant competitor any regional ISP must defend against on price and bundled offering.
• TIM Live: Fixed broadband arm of TIM Brasil, one of the three national incumbents, expanding FTTH into secondary Brazilian cities — represents the principal competitive threat from a national-scale player entering Giganet's territory.

Regional players

• Algar Telecom: Mid-sized regional telecom operator headquartered in Uberlândia, Minas Gerais, serving Triângulo Mineiro and parts of the same state as Giganet — the most relevant in-state competitor for fiber, SME, and enterprise connectivity.
• Sercomtel: Regional telecom operator in Londrina (Paraná) providing fixed broadband, mobile, and IPTV to interior Brazilian cities — comparable regional-carrier profile with municipal-level service breadth similar to Giganet.
• Copel Telecom (now Ligga Telecom / Unifique Parana): Former Copel Telecom, a regional carrier in Paraná now operating as Ligga after sale to Unifique — relevant precedent for regional ISP consolidation and exit dynamics in the Brazilian market.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/giga-net-telecom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Giga Net Telecom