Broome County Office of Emergency Services

Name

Broome County Office of Emergency Services

Legal name

Broome County

Website

https://gobroomecounty.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Broome County Office of Emergency Services is a county government department in Binghamton, New York, that provides 911 emergency dispatch and emergency management services to all Broome County residents and visitors. It is publicly funded through the county budget and operated under County Executive Jason T. Garnar.

Ownership category

akta.pro rank

Product category

Emergency Services

NAICS

Fire Protection (922160), Police Protection (922120), Ambulance Services (62191), Administration of Public Health Programs (92312)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Disaster Response Coordination & Incident Command (EOC/ICS) (HLAJAGAB), Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

Keywords

• Emergency dispatch services
• 911 call handling
• Public safety coordination
• Emergency management
• Disaster response services

Headquarters

HQ city

Binghamton, New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Distribution channels1 record

Marketing channels3 records

Core offering

Broome County Office of Emergency Services operates the county's e911 emergency dispatch system, handling 911 emergency calls and coordinating emergency response across law enforcement, fire, and EMS in Broome County, New York. The office maintains public emergency information resources including flood resources, coronavirus information, overdose prevention, NY-ALERT enrollment, cooling center information, and crime tip line access. It also coordinates with state-level emergency management systems for disaster preparedness and public health emergency response.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services (e911)

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Emerging players

• Carbyne: Cloud-native emergency communication platform providing video, text, and location data to PSAPs. Comparable as a next-generation capability that smaller county PSAPs may adopt to modernize citizen-to-dispatcher channels.
• Rave Mobile Safety (a Motorola Solutions company): Mass-notification and crisis-communication platform used by municipalities and counties. Comparable to NY-ALERT integration as a complementary citizen-alerting layer for Broome County OES.
• RapidSOS: NG911 data platform linking smartphones, telematics, and IoT devices directly to PSAPs. Comparable as an emerging capability layer that county dispatch centers are increasingly integrating to improve location accuracy and data availability.

Direct peers

• Albany County Office of Emergency Management: Neighboring New York county-level emergency management office performing 911 coordination, disaster preparedness, and emergency response. Directly comparable in scope, regulatory model, and customer base (county residents).
• Broome County Sheriff's Office: Sister public-safety agency within Broome County government that the OES dispatches for and coordinates with daily. Directly comparable in jurisdiction, governance, and customer base (county residents).
• Erie County Department of Emergency Services: Another New York county emergency services department handling PSAP, EMS coordination, and emergency management. Larger scale but functionally identical to Broome County OES in mandate and operating model.

Broad incumbents

• New York State Division of Homeland Security and Emergency Services (DHSES): State-level authority overseeing emergency management and 911 policy across New York. Operates in the same regulatory framework and provides funding/coordination that Broome County OES relies on for NY-ALERT integration and grant programs.
• Motorola Solutions: Dominant vendor of public-safety communications, CAD, and 911 infrastructure. Comparable in the sense that it defines the technology stack Broome County OES depends on for dispatch and radio systems.
• FEMA (Federal Emergency Management Agency): Federal agency coordinating disaster response and providing grant funding that flows to county emergency management offices. Comparable in mission scope and as the upstream funding/policy authority.
• Intrado (formerly West Safety Services): Major provider of 911 network infrastructure, PSAP solutions, and emergency call-routing services. Comparable as the upstream technology layer that county PSAPs like Broome County connect to for call delivery.

Market position

Customer concentration

• LinkedInlinkedin.com/company/broome-county-office-of-emergency-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Broome County Office of Emergency Services