Grab Malaysia HQ Office
- Company typePublic
- Founded2010
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Grab Malaysia HQ Office firmographics
Firmographics- Name
- Grab Malaysia HQ Office
- Legal name
- Grab
- Website
- https://grabtaxi.com
- Company type
- Public
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Grab Malaysia HQ Office industry classification
Industry- Product category
- Mobile ride-hailing and on-demand delivery platform
- NAICS
- Taxi and Ridesharing Services (485310), Taxi and Limousine Service (4853), Local Messengers and Local Delivery (4922)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)
- akta.pro primary industry
- Ride-Hailing Super-Apps (Multi-Vertical Mobility + Delivery) (THADADAJ)
- akta.pro secondary industries
- Ride-Hailing & Taxi Aggregation Platforms (BPAMAIAE), E-Hail Taxi Operators (Taxi via Apps) (TLAFAHAB), Ride-Hailing for Corporate & Business Accounts (THADADAE), Instant Payouts & Earned Wage Access (EWA) (FSAMAKAM)
Keywords
Where Grab Malaysia HQ Office is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices1 record
Markets served
Grab Malaysia HQ Office business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Ride-hailing commissions: Platform takes commission fees from rides booked through the Grab platform, connecting passengers with driver-partners
- Food delivery (GrabFood): Commission-based model for restaurant deliveries, connecting consumers with merchant-partners through delivery-partners
- Mart and grocery delivery (GrabMart): Delivery fees and commissions from grocery and everyday item deliveries
- Express delivery (GrabExpress): Package and document delivery service for consumers and businesses
- GrabPay financial services: Cashless payment solutions for online and in-store transactions
- GrabAds advertising: Advertising solutions connecting businesses with millions of platform users, online and offline
- GrabCoins rewards: Loyalty program where users earn points and unlock benefits with every transaction
- Insurance products: Everyday protection insurance products accessible through the platform
Go-to-market motion3 records
Distribution channels10 records
Marketing channels9 records
Grab Malaysia HQ Office product offering
Product offeringCore offering
Grab Malaysia operates as part of a regional super-app platform providing ride-hailing, food and parcel delivery, digital payments and financial services across Southeast Asia. The Malaysia HQ office supports country-level operations, driver and merchant onboarding, and partnerships with enterprises and government stakeholders. Revenue is generated via commissions on transactions, advertising on the platform, and financial service fees.
Product overview
Grab operates as an all-in-one super app platform offering a comprehensive suite of consumer services and enterprise solutions. The core consumer offerings include GrabFood (food delivery), GrabMart (grocery delivery), GrabExpress (package delivery), and Grab Rides (ride-hailing), supported by payment solutions through GrabPay. Additional consumer services include Grab DineOut (restaurant booking), GrabCoins (rewards/loyalty), GrabGifts (gift cards), GrabExec Limo (premium rides), and Grab Experiences (culinary tours). The enterprise segment provides Grab for Business (corporate travel management), GrabAds (advertising), GrabDefence (fraud protection), and GrabMaps (location data solutions). Financial services are consolidated under Grab Financial Group, while partner welfare is supported through GrabBenefits, GrabAcademy (training), and GrabEmerald Circle (education scholarships). The platform connects millions of consumers with driver-partners, delivery-partners, and merchant-partners across Southeast Asia.
Differentiator
Problem solved
Functional benefit
Products and services
- GrabCar On-demand private-car ride-hailing service connecting passengers with driver-partners in Malaysia.
- GrabBike Motorbike ride-hailing service for short-distance trips, widely used across Southeast Asian cities including Malaysia.
- JustGrab Service that assigns the nearest available car (either standard or premium) for point-to-point rides.
- GrabFood On-demand food delivery service partnering with restaurants in Malaysia to deliver meals to customers.
- GrabMart On-demand delivery of groceries and convenience items from partnered retail stores.
- GrabExpress Same-day, on-demand parcel and document courier service delivered by Grab driver-partners.
- GrabPay Cashless mobile wallet for in-app and merchant payments across Malaysia.
- GrabFinancial Services (loans, insurance, financing) Financial products for consumers, driver-partners, and merchants, including micro-loans, insurance, and merchant financing.
- GrabAds Advertising platform allowing brands to run targeted campaigns using Grab's first-party user data and reach.
- GrabForBusiness Enterprise solution providing companies with corporate transportation, delivery, and expense-management features.
Quantifiable outcome
- S$5.2 billion economic contribution to Singapore's economy in 2023
- +2 more outcomes
Companies that use Grab Malaysia HQ Office
Customer profileSegments4 records
Ideal customer profiles4 records
Grab Malaysia HQ Office technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
Grab Malaysia HQ Office partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship and core.
- Digital Industry Singapore (DISG)flagshipDISG supported the launch of Grab's first AI Centre of Excellence (CoE), a strategic AI innovation hub designed to accelerate AI-driven solutions that improve digital accessibility, boost platform productivity and growth, and contribute to smart nation building across Southeast Asia.
- Ministry of Manpower (MOM)coreGovernment ministry collaborating on the Platform Workers Trilateral Group (PWTG) to address challenges and safeguard the well-being of platform workers in Singapore's evolving digital landscape.
- Ministry of Transport (MOT)coreGovernment ministry collaborating on the Platform Workers Trilateral Group (PWTG) to develop progressive solutions for platform workers alongside MOM and NTUC.
- National Trades Union Congress (NTUC)coreNational trades union collaborating on the Platform Workers Trilateral Group (PWTG) to advocate for and develop progressive solutions for platform workers.
- Singapore Police ForcecoreLaw enforcement agency recognizing Grab with Outstanding Community Partnership Award for enhancing community safety through the platform's services and collaboration.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
Grab Malaysia HQ Office competitors and assessment
Company assessmentDirect peers
- Sea Limited: Pan-SEA internet platform operating Shopee (e-commerce), SeaMoney (payments/financial services), and ShopeeFood (food delivery). Competes directly with Grab's deliveries and financial services verticals across SEA.
- DoorDash: Leading food and grocery delivery platform in the US. Directly comparable business model to GrabFood and GrabMart, with similar unit-economic and competitive dynamics.
- LINE MAN: Thailand-focused food delivery and ride-hailing super-app under LINE/LY Corporation. Direct competitor in Thailand (one of Grab's key SEA markets) with overlapping ride-hailing and food delivery verticals.
- GoTo Group: Indonesia's leading super-app combining ride-hailing (Gojek), food delivery (GoFood), and payments (GoPay). Closest direct competitor to Grab in SEA, operating across overlapping verticals in the same region.
- Lyft: US-focused ride-hailing platform. Direct comparable for Grab's core ride-hailing business model, pricing dynamics, and driver-partner economics.
Broad incumbents
- Uber Technologies: Global ride-hailing and delivery incumbent operating Uber Rides and Uber Eats. Not directly in SEA but the established global reference point for Grab's ride-hailing and delivery business model.
- Delivery Hero: Global food-delivery operator with presence across Asia, the Middle East, and Latin America. Operates Foodpanda in several SEA markets where GrabFood competes, providing a regional overlap.
- Meituan: China's dominant super-app for food delivery, ride-hailing, and local services. Reference super-app comparable for multi-vertical integration and merchant economics, although China-geography-only.
Regional players
- Didi Chuxing: China's dominant ride-hailing platform and global reference for super-app expansion into delivery and financial services. Regional player outside SEA but architecturally similar to Grab's ride-hailing core.
Emerging players
- Zomato: India's leading food delivery and restaurant discovery platform (now including Blinkit quick commerce). Comparable delivery-led super-app play in another emerging Asian market, though not directly competing in SEA geography.
Market position
Strengths5 records
Weaknesses3 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Grab Malaysia HQ Office social profiles
Digital presenceGrab Malaysia HQ Office compliance and trust
Trust signalCompliance1 record
Grab Malaysia HQ Office financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grab Malaysia HQ Office leadership team
Management profileNumber of profiles
Grab Malaysia HQ Office funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grab Malaysia HQ Office M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grab Malaysia HQ Office
What does Grab Malaysia HQ Office do?
Grab Malaysia operates as part of a regional super-app platform providing ride-hailing, food and parcel delivery, digital payments and financial services across Southeast Asia. The Malaysia HQ office supports country-level operations, driver and merchant onboarding, and partnerships with enterprises and government stakeholders. Revenue is generated via commissions on transactions, advertising on the platform, and financial service fees.
Is Grab Malaysia HQ Office a public or private company?
Grab Malaysia HQ Office is a public company. It is classified as public and is currently operating.
When was Grab Malaysia HQ Office founded?
Grab Malaysia HQ Office was founded in 2010. It employs 11 to 50 people.
Where is Grab Malaysia HQ Office based?
Grab Malaysia HQ Office is headquartered in Singapore, Singapore, in the Asia region.
How does Grab Malaysia HQ Office make money?
Eight revenue lines are on record. Ride-hailing commissions are the primary driver. The others are food delivery (GrabFood), mart and grocery delivery (GrabMart), express delivery (GrabExpress), grabPay financial services, grabAds advertising, grabCoins rewards and insurance products.
Who are Grab Malaysia HQ Office's main competitors?
Direct peers on record are Sea Limited, DoorDash, LINE MAN, GoTo Group and Lyft. Broad incumbents are Uber Technologies, Delivery Hero and Meituan. Didi Chuxing is listed as a regional player. Zomato is listed as an emerging player.
Does Grab Malaysia HQ Office have an API?
Yes. Grab Malaysia HQ Office exposes a public API. Developer documentation is at developer.grab.com.
What industry is Grab Malaysia HQ Office in?
Grab Malaysia HQ Office's product category is Mobile ride-hailing and on-demand delivery platform. Its primary akta.pro industry code is THADADAJ, Ride-Hailing Super-Apps (Multi-Vertical Mobility + Delivery), with a secondary code of BPAMAIAE, Ride-Hailing & Taxi Aggregation Platforms. Its NAICS code is 485310 and its SIC code is 5810.