Grameen Koota Financial Services Private Limited

What Grameen Koota Financial Services Private Limited does

CreditAccess Grameen Limited (formerly Grameen Koota Financial Services Private Limited) is India's largest Non-Banking Financial Company - Micro Finance Institution (NBFC-MFI), serving over 4.4 million low-income borrowers across 451 districts through a network of 2,236 branches and 21,941+ employees. The company was formed through the amalgamation of Grameen Koota with Madura Micro Finance Limited (effective February 15, 2023) and is publicly listed on Indian stock exchanges under the ticker CAGL.

The company's core product platform is built around four microfinance lending verticals (Income Generation, Home Improvement, Family Welfare, and Emergency loans) extended through Joint Liability Groups, supplemented by a retail finance suite (Grameen Vikas, Grameen Savaari two-wheeler loans, Unnati, Grameen Housing, and Grameen Vishesh loans) and a digital lending channel via the Grameen Mahi customer app offering Digital Individual Loan, Pragathi, and Multi-Purpose Digital Loan products. Technology infrastructure supports both traditional branch-based group lending and digital origination. Distribution products including Grameen Suraksha, Life Insurance, NPS-Swavalamban pension, and Grameen Sanchay extend the platform into insurance and pension distribution.

The business model generates revenue primarily through interest income on the gross loan portfolio of USD 3.12+ billion (INR 29,590 Crores), supplemented by insurance and pension distribution fees, with cross-selling intended to deepen wallet share per borrower. The company sources debt funding from global banks (including a USD 75 million facility raised in 2024) and capital markets. Operations are supported by the CA India Foundation CSR arm for community development, and the company holds RBI NBFC-MFI licensing as the regulatory foundation of its activities.

Name

Grameen Koota Financial Services Private Limited

Legal name

CreditAccess Grameen Limited

Website

https://grameenkoota.org

Company type

Public

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

India's largest NBFC-MFI, CreditAccess Grameen (formerly Grameen Koota), provides microcredit, retail finance, and digital loans to over 4.4 million low-income borrowers across 451 districts through 2,236 branches, listed on Indian exchanges as CAGL.

Ownership category

akta.pro rank

Product category

Microfinance

NAICS

Nondepository Credit Intermediation (5222)

SIC

Short-Term Business Credit Institutions (6153)

akta.pro primary industry

Microenterprise Group Lending (Joint Liability) (FSAKAGAH)

akta.pro secondary industries

Microloans & Working Capital Loans (FSAKAGAA), Agricultural & Rural Microfinance (FSAKAGAG), Microfinance, Financial Inclusion & Inclusive Markets (BPAGABAM)

Keywords

• Microfinance lending
• Group lending loans
• Retail finance products
• Digital lending services
• Financial inclusion services

Headquarters

HQ city

Bangalore, Karnataka

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Microfinance Group Lending: Income Generation Loans, Home Improvement Loans, Family Welfare Loans, and Emergency Loans extended to joint liability groups of women borrowers in rural and semi-urban India. Revenue is generated through interest income on microcredit loans extended on a recurring basis.
2. Retail Finance: Individual loans including Grameen Vikas Loan, Grameen Two-Wheeler Loan (Grameen Savaari), Unnati Loan, Grameen Housing Loan, and Grameen Vishesh Loan for income generation, vehicle purchase, housing, and other purposes. Revenue is generated through interest income on individual retail loans.
3. Digital Lending: Digital Individual Loans, Pragathi Digital Loans, and Multi-Purpose Digital Loans offered through digital channels including the Grameen Mahi customer app. Revenue from interest on digitally originated loans.
4. Distributor Products: Distribution of third-party financial products including Grameen Suraksha (micro-insurance), Life Insurance, NPS-Swavalamban (pension), and Grameen Sanchay (savings) to the existing customer base. Revenue generated through distribution commissions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Grameen Koota (now CreditAccess Grameen Limited) is India's largest NBFC-MFI, providing microcredit to low-income rural and semi-urban households through joint liability group loans (Income Generation, Home Improvement, Family Welfare, Emergency), individual retail finance loans (Grameen Vikas, Savaari Two-Wheeler, Unnati, Housing, Vishesh), digital loans via the Grameen Mahi app, and distribution of micro-insurance, life insurance, pension, and savings products. Revenue is generated primarily from interest on loans extended to 4.4+ million borrowers across 451 districts through a 2,236-branch field network.

Product overview

CreditAccess Grameen operates as a multi-product financial services platform organized into four main divisions: Microfinance Group Lending (Income Generation Loan, Home Improvement Loan, Family Welfare Loan, Emergency Loan), Retail Finance (Grameen Vikas Loan, Grameen Two-Wheeler Loan/Savaari, Unnati Loan, Grameen Housing Loan, Grameen Vishesh Loan), Digital Lending (Grameen Mahi customer app, Digital Individual Loan, Pragathi Digital Loan, Multi-Purpose Digital Loan), and Distributor Products (Grameen Suraksha, Life Insurance, NPS-Swavalamban, Grameen Sanchay). The company serves over 4.4 million customers across 451 districts through 2,236 branches, positioning itself as India's largest NBFC-MFI.

Differentiator

Problem solved

Functional benefit

Brands

• Grameen Mahi: Customer mobile application for digital lending services including loan applications, repayments, and account management.
• Jagruti
• CA India Foundation

Products and services

• Income Generation Loan Microfinance group lending product providing credit to joint liability groups of low-income households for income-generating activities such as small business ventures and self-employment.
• Home Improvement Loan Microfinance group loan enabling borrowers to improve their housing conditions, including repairs, upgrades, and sanitation facilities.
• Family Welfare Loan Microfinance group loan covering family welfare needs including healthcare, education, and other household necessities.
• Emergency Loan Microfinance group loan providing rapid access to credit for urgent and unforeseen financial requirements of low-income households.
• Grameen Vikas Loan Individual retail finance loan designed for the development and growth of micro and small enterprises, supporting business expansion needs of low-income households.
• Grameen Two-Wheeler Loan (Grameen Savaari) Individual retail finance loan facilitating the purchase of two-wheelers for commuting and mobility needs of low-income households.
• Unnati Loan Individual retail finance product supporting women entrepreneurs and livelihood advancement for low-income households.
• Grameen Housing Loan Affordable housing finance loan enabling low-income families to purchase, construct, or improve their homes.
• Grameen Vishesh Loan Specialized retail finance loan addressing specific niche financial needs of underserved customers beyond standard microfinance and retail offerings.
• Grameen Mahi (Customer App) Digital customer-facing mobile application enabling borrowers to access loan services, track repayments, and manage their accounts digitally.
• Digital Individual Loan Individual digital lending product offering paperless, streamlined loan processing for eligible borrowers via the Grameen Mahi app.
• Pragathi Digital Loan Digital lending product providing quick access to credit through an enhanced digital application and approval process for low-income borrowers.
• Multi-Purpose Digital Loan Digital loan product meeting diverse financial needs of customers through a multi-purpose credit offering via the Grameen Mahi app.
• Grameen Suraksha Micro-insurance distributor product providing risk protection coverage to microfinance customers and their families.
• Life Insurance Life insurance product distributed through the company's branch and field officer network to provide financial security to borrowers and their families.
• NPS – Swavalamban National Pension System – Swavalamban scheme distributed as a pension and retirement benefit product for low-income individuals.
• Grameen Sanchay Savings-linked financial product encouraging habit of saving among microfinance customers through the branch and field network.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Madura Micro Finance Limited (MMFL)coreStrategic or Co-development PartnerMadura Micro Finance Limited (MMFL), the material subsidiary of CreditAccess Grameen Limited, was amalgamated into CreditAccess Grameen with effect from February 15, 2023. The amalgamation was approved by the National Company Law Tribunal, Bengaluru Bench, consolidating the two entities.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Fusion Microfinance: Indian NBFC-MFI focused on JLG lending to women in rural and semi-urban areas; operates a similar branch-led microcredit model and serves a comparable low-income customer segment.
• Bandhan Bank: One of India's largest microfinance-originators turned universal bank; shares the same JLG-based microcredit customer base and rural/semi-urban distribution model, making it the closest large-scale peer for Grameen Koota/CreditAccess Grameen.
• Svatantra Microfin: Indian NBFC-MFI founded by Ananya Birla providing JLG group lending and individual microloans to rural women; competes in the same segment with a similar community-led distribution approach.
• Muthoot Microfin: Part of the Muthoot Group, this listed NBFC-MFI provides JLG-based microcredit to women in rural India — directly competing for the same borrower base with comparable loan products and branch-led distribution.
• Equitas Small Finance Bank: Small finance bank serving underserved and self-employed customers across India, with historical microfinance lending overlap and a similar focus on financial inclusion in tier-2/3 markets.
• Asirvad Microfinance: Chennai-headquartered NBFC-MFI majority-owned by Manappuram Finance, providing JLG microcredit and small business loans to underbanked women borrowers across India — closely comparable operating model.
• Ujjivan Small Finance Bank: Small finance bank with origins in microfinance lending to low-income borrowers; overlaps on customer segment, geographic focus (rural/semi-urban India), and JLG-style underwriting heritage.
• Spandana Sphoorty Financial: Listed Indian NBFC-MFI serving low-income women borrowers via the joint liability group model; directly comparable on product mix, customer segment, and regulatory status to CreditAccess Grameen.

Broad incumbents

• HDFC Bank: India's largest private sector bank with deep rural/semi-urban reach and a growing priority-sector lending book; broad incumbent competing for the same financial-inclusion customer base as CreditAccess Grameen.
• Bajaj Finance: Large Indian NBFC with a broad consumer finance footprint including two-wheeler and small business lending; competes at the higher-ticket end of CA Grameen's retail finance products but is a much larger, diversified incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grameen Koota Financial Services Private Limited