Town of Grand Bay-Westfield

What Town of Grand Bay-Westfield does

The Town of Grand Bay-Westfield is a municipal government located in Kings County, New Brunswick, Canada, serving residents, property owners, local businesses, and community organizations within its jurisdictional boundaries. The current unified municipality was formed on January 1, 2023 through New Brunswick's provincial Local Governance Reform, merging the former Town of Grand Bay-Westfield (Ward 1) with a portion of the former Local Service District of Westfield West (Ward 2). The Town is governed by an elected Mayor (Brittany Merrifield) and six Councillors, with operational leadership from an Acting Chief Administrative Officer/Fire Chief (Troy Gautreau), Chief Financial Officer (James Barrington), Public Works Director (Christopher Crabbe), and Community Development and Recreation Director (Rick Adams), supported by approximately 18 full-time staff plus a volunteer fire-rescue department.

The Town delivers a comprehensive municipal service portfolio across fire-rescue, RCMP police liaison, emergency management, public works, planning and building inspection, recreation, animal control, sewerage, and property taxation. Core technology infrastructure includes third-party SaaS platforms: CodeRED by OnSolve for emergency notifications (transitioned from Sentinel in 2025), DocuPet for online dog licensing, Community Connect for fire safety registration, SolarWeb by Enphase Energy for solar array monitoring, and FLO App integration for six Level 2 EV charging stations. Environmental infrastructure includes a 70kW solar array commissioned November 2022 producing approximately 90,000 kWh annually at the wastewater treatment facility, six EV charging stations installed through Aviva Canada's Charged for Change partnership, and active LED street lighting and electric thermal storage pilots with NB Power.

Revenue is generated primarily through property taxation (with differentiated Ward 1 and Ward 2 rates following the 2023 reform, e.g., Ward 1 residential 1.275 vs. Ward 2 residential 0.7932 per $100 assessed value), supplemented by sewerage user fees ($390 per residential unit annually as of 2026), dog licenses, building and development permits, facility rentals, recreation programs, community grants, and EV charging usage fees ($1.50/hour). The Town receives federal and provincial funding including over $1 million from the Housing Accelerator Fund via CMHC and capital partnership funding through the Canada Community-Building Fund and Provincial-Municipal Highway Partnership Program. The 2026 capital program includes a $6.6 million Public Works Garage under construction at 375 Highland Road (completion 2027) and $967,000 in capital street improvements.

Name

Town of Grand Bay-Westfield

Legal name

Town of Grand Bay-Westfield

Website

https://grandbaywestfield.ca

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Grand Bay-Westfield is a New Brunswick municipal government formed January 1, 2023, delivering fire-rescue, police liaison, public works, planning, recreation, sewerage, and property taxation services to residents, property owners, and local businesses across its two wards.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Water, Sewage and Other Systems (2213), Fire Protection (922160)

SIC

Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Services-To Dwellings & Other Buildings (7340)

akta.pro industry

PRIMARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAJ

Housing & Neighborhood Services (Local Housing Programs)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIALAD

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance)

Business & Public Services/Public Sector & Government Administration/Transportation & Infrastructure Agencies (Roads, Transit, Public Works)

Keywords

• Municipal government services
• Public works infrastructure
• Fire rescue emergency services
• Building permits development
• Recreation parks facilities

Headquarters

HQ city

Grand Bay-Westfield

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxation: Primary revenue source. Tax rates vary by Ward and property type (residential vs non-residential). Ward 1 and Ward 2 have different tax rates due to Local Governance Reform (January 1, 2023). Services allocated between local (Ward-specific) and shared (both Wards).
2. Sewerage User Fees: Annual sewer user unit rates: Residential $390 per unit (2026, up from $380). Commercial and institutional properties billed by equivalent user units per By-law PW-001. Bills due upon receipt with interest on overdue accounts.
3. User Fees and Licenses: Various fees including dog licenses (3-year term via DocuPet), building permits, development permits, temporary business licenses, facility rentals, recreation programs, and community grants (up to $1,000 per organization).
4. Regional Service Contributions: Town contributes to Fundy Regional Service Commission operating costs for regional facilities including Canada Games Aquatic Centre, Imperial Theatre, Saint John Arts Centre, Saint John Trade and Convention Centre, and TD Station.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Town of Grand Bay-Westfield provides municipal government services to residents and property owners across Ward 1 (former Town) and Ward 2 (former Local Service District of Westfield West). Core services include public safety (Fire-Rescue, RCMP police, Emergency Management Organization), public works (roads, sewers, snow and ice control, flood mitigation), planning and building permits, recreation facilities and programs, animal control, sewerage utility, and property taxation. It also delivers community development, environmental sustainability programs (solar array, EV charging stations, climate action plan), and economic development support.

Product overview

The Town of Grand Bay-Westfield operates as a municipal government offering a comprehensive suite of public services through interconnected departments. Core infrastructure services include Public Works (roads, sewers, snow removal), Fire-Rescue Department, RCMP Police Services, and Emergency Management Organization. Community services encompass Recreation Programs and Facilities (Brundage Point River Centre, parks, trails), Animal Control Services (including Big Paw Little Paw Dog Park), and Age-Friendly Community Program. Environmental initiatives include Solar Array Project (70kW at wastewater facility), Electric Vehicle Charging Stations (6 stations), and Climate Change adaptation programs. Development services include Building Permits, Housing Accelerator Fund Program, and Economic Development support. The Town utilizes third-party platforms including CodeRED (emergency alerts), DocuPet (dog licensing), FLO App (EV charging), and SolarWeb (solar monitoring) to deliver services digitally.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Management Organization (EMO) Municipal emergency planning, preparedness, damage mitigation, response, and recovery service for major disasters, operating with three alert levels and promoting emergency preparedness for residents, organizations, and businesses within the Town.
• Fire-Rescue Department Volunteer fire-rescue department providing emergency response including fire suppression, rescue operations, car seat installations, pool fills, and fire prevention, with a fleet of engines, tankers, rescue units, and command vehicles.
• Police Services (RCMP Detachment) Royal Canadian Mounted Police detachment serving as the Town's police service since 1998, providing community safety, law enforcement, and criminal record checks (Thursdays 9am-3pm).
• Public Works Department Infrastructure planning, design, construction, operation and maintenance including road repairs, sewer main flushing, flood mitigation, snow and ice control services, and management of capital street improvement projects.
• Housing Accelerator Fund Program Federal Housing Accelerator Fund initiative receiving over $1 million to support the Town's HAF Action Plan with five local initiatives including promoting increased density, providing incentives for affordable housing, repurposing town-owned land for housing, and reviewing infrastructure planning.
• Animal Control Services Animal control services including dog licensing via DocuPet (3-year term), management of the Big Paw Little Paw Dog Park (one-acre, separate areas for small and large dogs), and enforcement of Animal Control By-Law No. GG-008.
• Recreation Programs and Facilities Recreation services including Brundage Point River Centre, Community Centrum, parks, trails, municipal heritage trail, and various sports programs (pickleball, badminton, basketball), along with facility booking management.
• Unity Park Summer Stage Live Music Series Outdoor live music entertainment series held on Wednesday evenings at Unity Park during summer months, sponsored by Atlantic Lottery, featuring local and regional musicians for the community.
• Electric Vehicle Charging Stations Six Level 2 EV charging stations at two locations: two at Brundage Point River Centre and four near River Valley Community Centre, available at $1.50 per hour via the FLO app under the Aviva Canada Charged for Change Program.
• Solar Array Project Municipal solar energy installation comprising a 5.28 kW pilot (2021) and a 70 kW NOREASTER solar array at the wastewater treatment facility (commissioned November 2022), producing approximately 90,000 kWh annually and meeting about 40% of facility power needs.
• Economic Development Services Economic growth support including local business listings, temporary business licences, development action plans, and partnerships with the Envision Saint John regional growth agency for regional growth strategy.
• Building Permit and Development Services Building permit issuance, development review, zoning administration, and subdivision approval services handled through the Building Inspector/Development Officer.
• Age-Friendly Community Program Recognized Age-Friendly Community initiative providing recreational activities, health services, transportation options, housing resources, and volunteer opportunities for older adults, including the Community Lending Library.
• Sewerage Utility Services Municipal sewer services with user-unit-based annual billing ($390 per residential unit in 2026), managing the sanitary wastewater system, sewer connections, and customer billing per By-law PW-001.

Quantifiable outcome

• Solar array produces 90,000 kWh annually, meeting 40% of wastewater facility power needs and removing 28 tonnes of carbon per year
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Fundy Regional Service CommissioncoreStrategic or Co-development PartnerRegional service delivery partnership responsible for solid waste management, community planning and building inspection, regional public safety, transportation, community development, regional facilities (Canada Games Aquatic Centre, Imperial Theatre, Saint John Arts Centre, Saint John Trade and Convention Centre, TD Station), and economic development and tourism promotion.
• OnSolve (CodeRED)coreTechnology or IntegrationEmergency notification system provider enabling Town to send critical alerts to residents for emergency situations and community notifications. Residents can register managed or guest accounts.
• The Smart Energy CompanycoreImplementation/ SI/ Consulting PartnerContracted to design and install 70kW solar array at wastewater treatment facility (completed November 2022). Canadian NOREASTER solar system designed for Canadian climate. Also installed pilot 5.28kW project in 2021.
• Mapleton Construction Ltd.coreImplementation/ SI/ Consulting PartnerConstruction contractor awarded project for new Public Works Garage at 375 Highland Road. Approximately $6.6 million project expected completion 2027.
• Boyd R. Algee Architect Ltd.coreImplementation/ SI/ Consulting PartnerArchitectural firm supporting design of new Public Works Garage project in partnership with Mathers Project Management Consulting Inc.
• Mathers Project Management Consulting Inc.coreImplementation/ SI/ Consulting PartnerProject management consulting supporting delivery of new Public Works Garage construction project.
• Federation of Canadian Municipalities (FCM)coreStrategic or Co-development PartnerNational partnership for climate protection. Town adopted FCM Climate Change Action Plan with GHG emission targets: 9% reduction for Corporation by 2025 (38.7 eCO2(t)), 7% for Community by 2025 (2,550 eCO2(t)), further 14% reduction by 2035.
• NB PowercoreStrategic or Co-development PartnerElectricity provider and energy efficiency partner. Joint projects include LED street light testing, universal LED streetlight conversion, electric thermal storage unit testing, Net Metering program for solar arrays, and peak power demand reduction events.
• Aviva Canada / Earth Day CanadaminorStrategic or Co-development PartnerCharged for Change Program partnership providing five new EV charging stations in community (2024-2025).
• QUEST CanadaminorStrategic or Co-development PartnerCommunity Energy and Emissions Plan (CEEP) development partnership. Hosted CEEP development workshop October 23, 2025 with local stakeholders and Town Staff.
• Sculpture Saint JohnminorStrategic or Co-development PartnerPartnership for public art installation featuring sculptures throughout community including Love by Fetiye Boudevin, River Gate by Radoslav Sultov, Untitled by Alessio Ranaldi, My Town by James Boyd, and Confidence by Songul Telek.
• Envision Saint John: The Regional Growth AgencycoreStrategic or Co-development PartnerRegional development agency for Saint John area. Town participates in Regional Growth Dashboard and economic development initiatives. Partnership for real estate development and growth strategy.
• Atlantic Canada Regional Adaptation Collaboration (RAC)minorStrategic or Co-development PartnerPartner since 2010 for regional climate adaptation collaboration.
• Atlantic LotteryminorGTM or Marketing PartnerSponsor of 2026 Unity Park Summer Stage Live Music Series outdoor concerts.

Scale indicators9 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• Town of Newmarket: Larger Ontario town recognized as an Age-Friendly Community with active recreation programming, climate/sustainability strategy, and EV charging deployment. Comparable municipal structure but at larger scale.
• City of Saint John: Regional urban centre that hosts most secondary services (RCMP detachment, transit bus stop, Fundy Regional Service Commission facilities) used by Grand Bay-Westfield residents. Larger-scale version of the same municipal operating model in the same labour market.
• Town of Collingwood: Ontario town with growth-driven housing developments, public works infrastructure investment, and active recreational/cultural programming. Comparable municipal demographics and visitor/tourism economy overlap.

Direct peers

• Town of Rothesay: Adjacent Kings County NB municipality sharing the Fundy Regional Service Commission and Saint John labour market. Similar age-friendly programming, recreation focus, and K-12 school-anchored community model.
• Town of Riverview: New Brunswick town of comparable size (~20,000 residents) operating under the same Local Governance Act. Equivalent department structure (Public Works, Recreation, Planning, Fire), EMO organization, and tax-based revenue model.
• Town of Hampton: Small Kings County NB town with similar population and service mix, including volunteer fire, public works, recreation, and Kennebecasis Valley regional cooperation. Operates under the same provincial municipal framework.
• Town of Quispamsis: Neighbouring Kings County NB municipality in the Saint John metro. Similar suburban residential profile, comparable population scale, and overlapping service model (public works, recreation, planning, fire-rescue). Most direct operational peer for Grand Bay-Westfield.

Regional players

• Town of Oromocto: Comparable-scale New Brunswick town with similar municipal service delivery model, including infrastructure investment cycles, recreation programming, and small-staff operation. Useful peer for capital-planning and grant-utilization benchmarks.
• Town of Conception Bay South: Newfoundland town of comparable ~27,000-resident scale with similar volunteer fire, public works, recreation, and property-tax-based revenue model. Useful peer for capex-per-resident and staffing benchmarks.

Emerging players

• Town of Stratford, PEI: Small Canadian town that similarly underwent amalgamation/consolidation and focused on climate-resilient infrastructure (solar, EV charging) and active community programming. Comparable budget scale and demographic profile.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@townofgrandbay-westfield2820
• Facebookfacebook.com/towngbw
• Instagraminstagram.com/towngbw
• LinkedInlinkedin.com/company/town-of-grand-bay-westfield

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Grand Bay-Westfield