Office de Tourisme Grand Roissy

What Office de Tourisme Grand Roissy does

Office de Tourisme Grand Roissy is a French municipal public tourism organization (établissement public) created in 2003 and headquartered in Roissy-en-France, adjacent to Paris-Charles de Gaulle airport, with a secondary office in Écouen. It serves as the official State-accredited destination body for the Grand Roissy territory, covering more than ten municipalities, approximately 44 hotels with roughly 8,700 rooms, and an annual visitor flow of about 2 million people. The organization holds the French State’s Category I tourist office classification (attained 2016) and the Qualité Tourisme brand (held since 2013), and is a member of the national ADN Tourisme federation.

Its core service offering is the provision of free visitor information across both physical offices and digital channels. Digital delivery rests on a nine-language website complemented by social media presence on TikTok and YouTube, with localization handled through the GTranslate plugin. The destination portfolio is segmented into leisure, business/MICE, group tourism, and — since the partnership with Compostela 2000 — pilgrim tourism along the Camino de Santiago.

The business model is that of a publicly funded destination management organization rather than a revenue-generating enterprise: information services to visitors are provided free of charge, and the entity’s operations are resourced through municipal and intercommunal public funding. There is no disclosed commercial revenue, no pricing model, and no equity or debt capital structure; supplier relationships with destination operators such as Van der Valk (hotel) and Plaine Oxygène (spa) are promotional in nature rather than commercial revenue streams for the office itself.

Name

Office de Tourisme Grand Roissy

Legal name

OFFICE DE TOURISME GRAND ROISSY

Website

https://grand-roissy-tourisme.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Office de Tourisme Grand Roissy is the official French municipal tourism office for the Grand Roissy destination near Paris CDG airport, providing free multilingual visitor information across two physical offices and a nine-language digital platform, serving leisure, business, group, and pilgrim tourism segments.

Ownership category

akta.pro rank

Product category

Tourism Services

NAICS

Convention and Visitors Bureaus (561591)

akta.pro primary industry

Permitting, Reservations & Visitor Information Services (Passes, Booking, Visitor Centers) (THAAAGAD)

akta.pro secondary industries

Onsite Guest Services & Concierge / Information Desks (THAHALAO), Fee-Based/Independent Trip Planners (No Booking) (THAKAOAA)

Keywords

• Tourism information services
• Destination marketing
• Business tourism services
• Visitor information services
• Cultural heritage tourism

Headquarters

HQ city

Roissy-en-France

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Tourism Information Services: Public tourism information services provided free of charge to visitors. Revenue is not generated directly from visitors but through regional tourism development funding, local taxes, and partnerships with tourism businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

The Office de Tourisme Grand Roissy provides free tourism information services across the Grand Roissy destination, including guidance on accommodations, attractions, restaurants, and events. It also operates a dedicated Business Tourism (MICE) division and offers group tour services, multilingual visitor information in 9 languages, and physical welcome desks in Roissy-en-France and Écouen.

Product overview

Office de Tourisme Grand Roissy operates a comprehensive tourism information platform serving leisure, business, and group travelers near Paris-Charles de Gaulle airport. The offering comprises digital services (website with interactive map, event calendar, online contact forms, newsletter) and physical services (two tourist offices in Roissy-en-France and Écouen). The platform promotes diverse attractions including cultural heritage sites (Château d'Écouen, ARCHÉA Museum), natural experiences (hiking, regional parks, golf), leisure facilities (Plaine Oxygène aquatic center, Aéroville shopping center, cinemas), and business venues (Orangerie Cultural Center, numerous hotels with meeting spaces). Partner services include accommodation bookings and dining recommendations. The destination serves approximately 2 million tourists annually, with nearly 44 hotels offering approximately 8,700 rooms.

Differentiator

Problem solved

Functional benefit

Products and services

• Tourist Information Services
• Business Tourism Services (MICE)
• Group Tourism Services
• Guided Tours
• Carnet d'Adresses (Professional Address Book)

Quantifiable outcome

• Nearly 2 million tourists welcomed annually in Roissy-en-France alone
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• Compostela 2000minorStrategic or Co-development PartnerPartnership with Compostela 2000 association for the development and promotion of the Camino de Santiago pilgrimage route through the Grand Roissy territory (Écouen and Luzarches). The association supports pilgrim accommodation initiatives and route development.
• IRIS InteractivecoreTechnology or IntegrationWebsite design and technical development partner for the Grand Roissy Tourist Office website (www.grand-roissy-tourisme.com). Located in Le Puy-en-Velay.
• OVHcoreTechnology or IntegrationWeb hosting provider for the tourist office website. All personal data is stored exclusively in France through OVH servers in Roubaix.
• Van der Valk Hotel Paris CDG AirportminorChannel Partner/ Reseller/ DistributorStrategic partner hotel in the destination, featured prominently in business tourism promotions. The hotel offers 388 rooms and suites with 2,000 m² of event space, positioning itself as a key MICE destination.
• Plaine OxygèneminorChannel Partner/ Reseller/ DistributorAquatic leisure complex partner at Le Mesnil-Amelot, featuring 11,000 m² of aquatic, fitness, and wellness facilities promoted through the tourist office.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Val d'Europe Tourisme (Marne-la-Vallée): Municipal tourist office covering Marne-la-Vallée and Disneyland Paris area. Direct peer in the same Category I model and the same east-of-Paris tourism geography, competing for leisure and family visitors and MICE business.
• Visit Brussels: Official Brussels Convention and Visitors Bureau. Comparable European capital-region tourist office with similar multilingual visitor-services platform, MICE focus, and Category I-equivalent accreditation — competing for similar international stopover and conference audiences.
• Paris je t'aime (Paris Convention and Visitors Bureau): The official Paris Convention and Visitors Bureau. Closest direct peer — same Category I municipal tourist office model in the same Île-de-France region, serving overlapping visitor audiences near CDG and competing for the same international stopover traveler attention.
• Amsterdam Marketing (Iamsterdam): Official destination marketing organization for Amsterdam. Comparable municipal tourist office model with multilingual digital platform, MICE capability, and airport-adjacent destination positioning (Schiphol) — a strong functional benchmark for CDG-adjacent operations.
• Comité Régional du Tourisme d'Île-de-France: Regional tourism board for Île-de-France. Direct peer operating one administrative tier above the Grand Roissy office with overlapping mandate to promote tourism in the same geographic region, including CDG-adjacent destinations.
• Chantilly Tourisme (Picot Destination): Tourist office covering the Chantilly domain/parkway. Regional peer in the same Oise/Val-d'Oise area with overlapping heritage and event listings that compete for visitor itineraries from the same CDG catchment.
• Office de Tourisme de Versailles Grand Parc: Another Category I municipal tourist office in Île-de-France. Direct peer with same French tourist-office business model, accreditation tier, and visitor-services offering — competing for regional tourism attention in the western Paris basin.

Others

• ADN Tourisme: National network of French tourism organizations of which Grand Roissy is a member. Not a direct competitor but a peer association providing benchmarking, training, and shared services to municipal tourist offices across France.

Broad incumbents

• Barcelona Turisme: Official Barcelona city tourism board. Larger, well-funded European destination marketing organization with similar Category I-equivalent mandate, multilingual platform, and broad MICE/heritage offerings — a broader incumbent benchmark for the Grand Roissy office's ambitions.
• Visit London: Official London destination marketing organization. A much larger, well-resourced European capital tourist board serving as a broad incumbent benchmark for multilingual digital content, MICE positioning, and international visitor conversion.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UC4t5sI4ngBJU-X0dKLq7vJg
• Facebookfacebook.com/otgrandroissy
• LinkedInlinkedin.com/company/office-de-tourisme-grand-roissy
• Instagraminstagram.com/grandroissytourisme
• TikToktiktok.com/@grandroissytourisme

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office de Tourisme Grand Roissy