Boitumelo Corporate IT Services

What Boitumelo Corporate IT Services does

Boitumelo Corporate IT Services is a Pretoria-based, founder-owned software company founded in 2008 that develops and distributes CORE Funeral Business Software, a vertical SaaS platform purpose-built for the South African funeral and micro-insurance industry. The platform combines a Windows desktop application with web portals, a mobile agent app, a customer-facing MyPolicy app, and an AI chatbot (Rorisang), and integrates directly with SAGE Pastel, Sage 1, and Sage 300 accounting products as a certified SAGE S.A. integrator. Functional coverage spans policy administration, debit order and Easypay processing, retail-till premium collection across major South African chains, body register and funeral arrangement workflows, fleet management with GPS, HR and payroll, POS for funeral merchandise, invoicing and lay-bye, and an insurer portal for regulatory submissions (CBR, Rep Register).

The business is monetized through tiered monthly subscriptions (R1,499, R2,999, and R5,999 per month) scaled by lives, branches, and users, supplemented by per-transaction Easypay fees (R10–R28), SMS usage charges (R0.45 per SMS above plan allowances), optional one-time licenses, and onboarding professional services. Go-to-market blends product-led self-serve online registration with a sales-led field motion and a named reseller channel. Customers include funeral parlors, micro-insurers and insurers, brokers and agents, and friendly societies across South Africa; the platform processes over 10,000 daily debit order and Easypay transactions on behalf of clients managing more than 345,000 policies collectively. The company operates with a small management team and no disclosed institutional capital, with stated intent to expand across Africa.

Name

Boitumelo Corporate IT Services

Legal name

Boitumelo Corporate IT Services

Website

https://gravityweb.co.za

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Boitumelo Corporate IT Services is a Pretoria-based, founder-owned software firm that builds CORE Funeral Business Software — a vertical SaaS platform for South African funeral parlors, insurers, brokers, and friendly societies covering policy administration, multi-channel premium collection, claims, fleet, HR, and SAGE accounting integration.

Ownership category

akta.pro rank

Product category

Funeral Insurance Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYBPAAAFAC

Eligibility, Coverage Verification & Policy Administration Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

SECONDARYBPAAAGAJ

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Finance & Accounting Outsourcing (AP/AR, GL, Billing)

SECONDARYBPAAAFAJ

Payment Integrity, Audit, Appeals & Grievance Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

Keywords

• Funeral policy software
• Insurance management software
• Premium collection software
• Micro-insurance solutions
• Funeral parlour management

Headquarters

HQ city

Pretoria

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription: Monthly subscription fees based on tiered plans (R1499, R2999, R5999 per month) differentiated by policy volume (lives), branch count, user count, and included SMS credits. Billed monthly in advance with 30-day cancellation notice.
2. Transaction Processing Fees: R12.50 per Easypay payment collected, R10 per premium payment if customer pays for more than 1 monthly premium. R28 fee per Easypay transaction collected if client absconds from paying monthly services. Weekly disbursement of collected monies minus fees.
3. SMS Credits: SMS credits at R0.45 per SMS with minimum purchase of 300 SMS. Free SMS allocation varies by tier (50, 150, or 500 per month).
4. One-time Software Purchase: Optional one-time license purchase with 15% non-refundable payment required upon invoice presentation to cover licenses and software loading. Remainder payable within stipulated timeframe.
5. Professional Services: Data migration from existing systems and staff training provided at offices or online as part of onboarding. Compliance and regulation advisory services included.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Boitumelo Corporate IT Services develops and distributes the CORE Funeral Business Software, an integrated platform for funeral parlours, insurers, brokers, and friendly societies in South Africa. The software centralises policy administration, debit order and multi-channel premium collection (Easypay, Pay@, major retail tills), claims processing, fleet management, HR/payroll, body register, POS, invoicing, and direct SAGE accounting integration. Supporting offerings include the MyPolicy customer app, Mobile Agent App, QuickPay Easy App, the Rorisang AI ChatBot, an Insurer/Micro-Insurer Portal, and Funeral Live Stream Services.

Product overview

Boitumelo Corporate IT Services offers CORE Funeral Business Software as a comprehensive, modular platform for funeral parlors and insurance businesses in South Africa. The core product consists of a unified platform with integrated modules including policy management, payments (Easypay/retail), claims processing, body register, fleet management, HR/payroll, accounting (SAGE integration), invoicing, and POS. Additional products include the MyPolicy App for policyholders, QuickPay Easy App and Mobile Agent App for agents, the Funeral AI ChatBot for customer service automation, and the CORE Insurer Portal for underwriter interactions. The software operates on a tiered pricing model (R1499/pm, R2999/pm, R5999/pm) based on scale from 15,000 to 45,000+ lives.

Differentiator

Problem solved

Functional benefit

Brands

• CORE: Complete funeral business software solution for managing policies, payments, funeral arrangements, fleet, HR, payroll, invoicing, and claims processing.
• MyPolicy
• Funeral AI ChatBot

Products and services

• CORE Funeral Business Software A complete funeral and insurance business management platform providing centralised policy management, debit order processing, claims handling, fleet management, HR/payroll, accounting (with SAGE integration), invoicing, POS, and reporting across multiple branches and mobile devices. Targeted at funeral parlours, insurers, micro-insurers, brokers, and friendly societies.
• MyPolicy App

Quantifiable outcome

• Over 345,000 policies managed via Core software
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature13 records

Partnerships

One partnership is on record.

• SAGE S.A.coreTechnology or IntegrationCertified SAGE S.A. integrator partner. Core Funeral Software directly integrates with SAGE Pastel, Sage 1, and Sage 300 accounting products. This integration enables automated financial reporting, eliminating the need for on-site financial officers and reducing accounting service costs. Described as the only funeral parlor solution with this direct SAGE integration.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Foundation Software: US-based provider of funeral home management software covering accounting, operations, and reporting. Directly comparable as a vertical SaaS selling all-in-one back-office software to funeral businesses, akin to Core's positioning in South Africa.
• Tribute Technology: Provider of funeral home management, commerce, and live-stream technology to funeral service providers. Comparable to Core's funeral business software plus funeral live-stream services offering.
• Passare: US funeral planning and case management software platform. Comparable to Core in directing purpose-built software at funeral homes and the broader funeral services ecosystem, with overlapping customer type and similar workflow focus.
• Aerocom: UK funeral software provider covering funeral administration, invoicing, and accounts. Comparable to Core as a vertical SaaS targeting the operational back-office of funeral homes.
• SRS Computing: Long-established US funeral home software vendor offering integrated management for funeral operations, accounting, and reporting. Comparable to Core as a domain-specialized, vertically-focused platform for funeral businesses.
• Halcyon Software: UK-based funeral home software provider offering business management, accounting, and compliance tools. Comparable to Core as a regional vertical SaaS serving funeral directors with integrated back-office functionality.

Broad incumbents

• Sage Group: Global accounting and ERP software provider whose Pastel/Sage 1/Sage 300 products Core integrates with. Comparable as a broader incumbent in finance/accounting software for SMBs, where Core is a vertical front-end sitting on top of Sage's stack.
• Salesforce: Global CRM and digital engagement platform used by insurers and brokers for sales, service, and policyholder engagement. Comparable as a broad incumbent in CRM that competes for the policyholder sales, broker management, and customer service workflows Core also addresses.
• EIS Group: Enterprise insurance core systems platform for life, health, and P&C insurers. Comparable as a broader incumbent in insurance software, addressing the same back-office policy administration and claims problems Core solves for funeral insurance players.

Emerging players

• PlotBox: Cemetery and crematorium management software with mapping and operations functionality. Comparable to Core in serving the broader death-care ecosystem with vertical SaaS, though PlotBox is more cemetery-focused while Core is parlor/insurance-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FuneralSoftware
• LinkedInlinkedin.com/company/boitumelo-corporate-it-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boitumelo Corporate IT Services