General Services Agency

What General Services Agency does

General Services Agency (GSA) is an internal service department of Alameda County, California, headquartered at 1401 Lakeside Drive in Oakland, that provides comprehensive operational support to county government departments and agencies. Its core service portfolio spans capital projects management (planning, design, and construction of facilities such as fire stations, sheriff detention facilities, health buildings, and courthouses), motor vehicle fleet management (one of the nation's greenest fleets with over 300 hybrids and 80+ all-electric vehicles), emergency operations support (including the Emergency Operations Center in Dublin), energy services (solar installations, fuel cell, microgrid), property and parking management, vendor and contractor support programs, sustainability and climate initiatives, and event rentals. The agency works with internal clients including Alameda County Fire Department, Sheriff's Office, Health, Social Services Agency, Public Health Department, and Health Care Services Agency.

Technology is centered on sustainability and distributed energy systems rather than software. Notable technical assets include 12 large-scale solar installations generating 7,400,000 watt hours via more than 15,000 solar panels (3.5MW installed capacity), a 1.5MW fuel cell power plant at Santa Rita Jail (the first megawatt-class fuel cell in California, certified by CARB as an ultra-clean distributed generator), and a multi-source microgrid that has made Santa Rita Jail the first net-positive jail in California, exporting over 2M kilowatt hours. The agency uses third-party platforms including EnergyCap for energy management dashboards, OpenGov for eSourcing/procurement, Elation Systems for compliance reporting, and JobApsCloud for job postings. No proprietary software products, APIs, or AI/ML capabilities are disclosed.

GSA's business model is non-commercial: it is funded through Alameda County government budget allocations rather than market revenue, providing services to internal county departments through public procurement and the OpenGov eSourcing portal. Vendors access contracting opportunities through qualified contractor lists, SLEB (Small, Local and Emerging Business) certification, and eGov newsletters. The agency operates 24/7 logistics and emergency support functions and has a workforce of over 400 spanning a wide variety of trades and professions, with some staff serving 20-30 years. Recognition includes 2025 NAFA Green Fleet Award (34th place), 2025 NACo Achievement Award for the Climate Fellows program, and 2020 EPA Top 30 Local Government for green power generation.

Name

General Services Agency

Legal name

Alameda County General Services Agency

Website

https://gsa.acgov.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

The internal service department of Alameda County, California, providing capital projects, fleet, energy, property, and emergency logistics support to county government departments and agencies for public service delivery.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Government Budget Allocation: Funded through Alameda County government budget allocations. Provides services including workspace, fleet, logistics, supplies, outreach, safety training, emergency support, and capital planning to county departments.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

GSA operates as the internal service agency of Alameda County government, providing capital project planning and construction, motor vehicle fleet management, emergency logistics and operations support, energy and sustainability programs, property and parking management, and vendor/contractor support services. Services are delivered to county departments and agencies through public budget allocation, with sustainability and clean-energy programs representing a flagship focus.

Product overview

The General Services Agency (GSA) of Alameda County provides comprehensive government services as a unified portfolio rather than a modular software product. The agency delivers integrated services including capital projects management (planning and constructing facilities like fire stations, jails, and health buildings), motor vehicle fleet operations with one of the nation's greenest fleets (300+ hybrids, 80+ electric vehicles), emergency logistics coordination, energy services (solar, fuel cells, microgrids), property and parking management, vendor/contractor support programs, sustainability initiatives, and event rentals. These services are provided directly to county departments and the public, functioning as an internal service agency rather than a commercial product provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Capital Projects Management

Quantifiable outcome

• Over 3,000 homes equivalent daytime electricity generated through solar installations
• +4 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• East Bay Community EnergycoreStrategic or Co-development PartnerCounty procures all energy for its facilities from East Bay Community Energy, which provides energy from renewables or low carbon resources. This partnership is central to the County's carbon-neutral energy goals.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• San Diego County General Services: General Services function for San Diego County government, delivering facility management, fleet, real estate, and sustainability services to internal county departments in the same Southern/Coastal California operating context.
• Los Angeles County Internal Services Department: Internal services department for LA County government, providing facilities management, fleet, energy, and capital project services to county agencies — directly analogous in mandate and operating model to Alameda County GSA, but at much larger scale.
• King County Executive Services Department: King County, Washington's central services department, delivering facilities, fleet, procurement, and sustainability services to county agencies — comparable scope and structure, providing a benchmark outside California.
• Santa Clara County General Services Agency: County-level GSA providing facilities, fleet, energy, and emergency logistics support to Santa Clara County departments — a near-identical functional mandate within a neighboring Northern California jurisdiction.

Broad incumbents

• Granicus: Provider of government experience platforms covering procurement, public records, legislative management, and communications — comparable in targeting the same county/municipal customers with workflow software analogous to GSA's OpenGov-based eSourcing portal.
• Tyler Technologies: Public-company provider of software and services to U.S. state, county, and municipal governments. While GSA does not use Tyler's full platform, Tyler is a relevant comparable for the broader market of technology-enabled government administration services.
• U.S. General Services Administration: The federal-level General Services Administration manages real estate, fleet, and procurement across the entire U.S. government. It operates at vastly greater scale but performs the same functional mandate — internal government shared services — that Alameda County GSA performs at the county level.

Emerging players

• Cenergistic: Energy-conservation and utility-management services provider for K-12 schools, higher education, and government facilities. Comparable to GSA's Energy Services line of business in targeting public-sector facilities with carbon-reduction and energy-efficiency programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/general-services-agency

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about General Services Agency