What HAMMOND PLUMBING HEATING does

Hammond Plumbing and Heating is a local residential and commercial plumbing service provider headquartered at 1090 Fountain St N in Cambridge, Ontario, serving the Kitchener-Waterloo-Cambridge region and surrounding area. The company was founded in 1964 and has operated for over 60 years under the Hammond brand, now co-branded as 'Hammond Home Services by Enercare' following an affiliation with Enercare, a strategic operating parent that provides enterprise-level support and infrastructure. The business employs 20+ plumbers and 100+ years of combined team experience, structured around a four-person management layer (General Manager, Field Manager, Account Manager, Office Manager) and 24/7 emergency dispatch capability.

The company's service catalog spans nine categories including residential water treatment, backflow prevention, water service and main sewer replacement, water treatment equipment, plumbing renovations, boilers and storage tanks, drain cleaning, grease traps, and sump pumps. The underlying technology is standard plumbing equipment and trade techniques with no proprietary platform, software, or AI component. Customer acquisition is direct-to-consumer via phone, a WordPress-based online booking form, and Google Reviews presence (800+ reviews, 4.6 average rating; 1,031+ Trustindex reviews).

The revenue model is professional services: one-time, quote-based fees for plumbing repairs, installations, and maintenance, with pricing determined after on-site inspection. No subscription, contract, or recurring-revenue mechanics are disclosed. The customer base is bifurcated between residential homeowners and commercial properties (including commercial kitchens requiring grease traps and boiler systems). Geographic scope is limited to a single regional market in southern Ontario, with no disclosed expansion plans, M&A activity, or funding events.

Name

HAMMOND PLUMBING HEATING

Legal name

Hammond Home Services by Enercare

Website

https://hammondplumbing.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

Hammond Plumbing and Heating is a Cambridge, Ontario-based residential and commercial plumbing service provider serving the Kitchener-Waterloo-Cambridge region for 60+ years, operating as an Enercare subsidiary with 20+ plumbers and quote-based transactional pricing.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industry

Drain Cleaning (Residential) (HSAOABAA)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Drain cleaning services
• Water heater installation
• Water treatment services

Headquarters

HQ city

Cambridge

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Plumbing Service Calls: One-time service fees for plumbing repairs, installations, and maintenance work for both residential and commercial customers. Services include drain cleaning, water heater installation, backflow prevention, water treatment, boiler service, sump pumps, and grease traps.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Hammond Plumbing and Heating provides residential and commercial plumbing services including drain cleaning, water heater installation and repair, water treatment and softener service, backflow prevention, sump pump installation and maintenance, boiler and storage tank service, grease trap installation and maintenance, plumbing renovations (new water lines, drains and fixtures), and water service line and main sewer replacement. The company sells labor-driven plumbing services (not products) to homeowners and commercial properties in the Kitchener-Waterloo-Cambridge area, with 24/7 emergency availability.

Product overview

Hammond Plumbing and Heating is a service-based company offering a comprehensive portfolio of residential and commercial plumbing services. The company operates as a unified service offering rather than a platform-plus-modules architecture. Core services include residential water treatment, backflow prevention, water services and main sewer replacement, water treatment equipment, plumbing renovations with new water lines, drains and fixtures, boilers and storage tanks, plugged drain services, grease traps, and sump pumps. The company has been serving the Kitchener-Waterloo-Cambridge area for over 60 years with more than 20 employees, and functions as part of the Enercare family of brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Water Treatment Water treatment services for residential properties, including water softener maintenance and water tap installation.
• Backflow Prevention Installation and maintenance of backflow preventers to protect water supply from contamination.
• Water Services and Main Sewer Replacement Water service line installation and main sewer replacement services for residential and commercial properties.
• Water Treatment Equipment Water treatment equipment installation and maintenance services.
• Renovations, New Water Lines, Drains and Fixtures Plumbing renovation services including installation of new water lines, drains, and fixtures.
• Boilers and Storage Tanks Commercial and residential boiler installation, maintenance, and storage tank services.
• Plugged Drains Drain cleaning and unclogging services for residential and commercial properties.
• Grease Traps Grease trap installation and maintenance services for commercial kitchens.
• Sump Pumps Sump pump installation and maintenance services for basement water management.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• EnercarecoreStrategic or Co-development PartnerEnercare is the parent company and trusted partner powering Hammond Plumbing. The company is branded as 'Hammond Home Services by Enercare'. Enercare provides enterprise-level support, branding, and operational infrastructure. Contact email references enercare.ca domain ([email protected], [email protected]).

Scale indicators4 records

Recent moves3 records

Expansion highlights2 records

Others

• HomeStars: Canadian home services marketplace where homeowners find and review local contractors including plumbers — relevant ecosystem channel for Hammond's customer acquisition and review-driven growth strategy.
• ServiceMaster of Canada: Canadian franchise network offering home maintenance, restoration, and cleaning services; adjacent home services provider with comparable operational model to a multi-trade home services operator like Enercare/Hammond.

Broad incumbents

• Reliance Home Comfort: Canadian home services incumbent offering HVAC, plumbing, water heating, and water treatment; directly comparable service categories and a similar Ontario/Canadian geographic footprint.
• Enercare: Strategic parent company and Canadian home services provider covering HVAC, plumbing, water treatment, and electrical across Ontario — broader portfolio than Hammond's plumbing-only focus but the entity controlling Hammond's strategy and resources.

Direct peers

• Drain Rescue: Canadian plumbing and drain service provider operating across the Greater Toronto Area and Ontario; closely comparable service mix and direct-to-consumer residential model.
• Roto-Rooter: Large North American plumbing and drain cleaning service company serving residential and commercial customers with 24/7 emergency calls, closely matching Hammond's core offering and direct-to-consumer delivery.
• John The Plumber: Ontario-based residential plumbing service company with multiple locations across southern Ontario — direct regional competitor with matching service menu and 24/7 emergency offering.
• Benjamin Franklin Plumbing: Franchised plumbing services brand focused on residential repairs, water heaters, drain cleaning, and plumbing installations; same customer base and service delivery model as Hammond.
• Horizon Services: US-based residential plumbing, drain cleaning, and HVAC service company with similar mid-size operations, direct-to-consumer model, and 24/7 emergency service positioning.
• Mr. Rooter Plumbing: National franchised residential and commercial plumbing service brand offering drain cleaning, water heater, and general plumbing repairs — directly comparable service model, customer segment, and go-to-market as Hammond.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hammond-plumbing-heating

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAMMOND PLUMBING HEATING