InterContinental Hanoi Westlake
InterContinental Hanoi Westlake is a 293-room luxury hotel on West Lake in Hanoi, including 132 overwater rooms and six F&B venues, serving leisure, wedding, MICE, and extended-stay guests. It is owned by BRG Group and operated under the IHG brand.
- Company typePrivate
- Founded2007
- HeadquartersHanoi, Vietnam
- Headcount101–250
- GTM typeB2C
- OfferingServices
What InterContinental Hanoi Westlake does
InterContinental Hanoi Westlake is a luxury hotel property located on the waters of West Lake in Hanoi's Tay Ho district, adjacent to the 800-year-old Golden Lotus (Kim Lien) Pagoda. The property comprises 293 keys, including 132 overwater rooms built on two islands directly on the lake surface — the only such construction in Hanoi — along with a Presidential Suite (305 sqm) and one-, two-, and three-bedroom Overwater Residences. It was founded in 2007, employs approximately 138 people, and operates as a single-asset business under a brand-and-management separation model.
The hotel runs six food and beverage venues — Sunset Bar (Hanoi's only overwater bar), Café du Lac (French brasserie), Milan (Italian), Saigon (multi-award-winning Vietnamese), Penfolds Lounge, and Diplomat Lounge — plus Club InterContinental, an outdoor pool, and a 24-hour health club. Event infrastructure includes a modern ballroom, the Westlake venue, and dedicated RFP-based sales for MICE business. Wedding and celebration packages are tiered (Crystal at VND 850,000++, Pearl at VND 999,000++, Diamond at VND 1,250,000++ per person), with specialty packages for proposals, first birthdays, and longevity celebrations.
The property is owned by BRG Group, a Vietnamese conglomerate, and operated under a management agreement with InterContinental Hotels Group (IHG), which provides brand, global distribution (IHG.com, IHG app), and loyalty integration (IHG One Rewards, IHG Business Rewards). Revenue is generated transactionally across four streams — accommodation, food and beverage, weddings/celebrations, and meetings & conferences — with pricing set per package or per room-night and no publicly disclosed financials.
InterContinental Hanoi Westlake firmographics
Firmographics- Name
- InterContinental Hanoi Westlake
- Legal name
- InterContinental Hanoi Westlake
- Website
- https://hanoi.intercontinental.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- InterContinental Hanoi Westlake is a 293-room luxury hotel on West Lake in Hanoi, including 132 overwater rooms and six F&B venues, serving leisure, wedding, MICE, and extended-stay guests. It is owned by BRG Group and operated under the IHG brand.
- Ownership category
- akta.pro rank
InterContinental Hanoi Westlake industry classification
Industry- Product category
- Luxury Hotels
- NAICS
- Hotels (except Casino Hotels) and Motels (721110)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Marina & Waterfront Full-Service Hotels (THAGAAAK)
- akta.pro secondary industries
- Resort Convention Hotels (THAGALAC), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
Keywords
Where InterContinental Hanoi Westlake is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices2 records
Markets served
InterContinental Hanoi Westlake business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D
Revenue model
- Accommodation: Room bookings across 293 rooms including overwater rooms, suites, and residences. Revenue from nightly room rates with various room categories from Classic Lake View to Presidential Suite.
- Food & Beverage: Multiple dining venues including Sunset Bar, Café du Lac Restaurant, Milan Restaurant, Saigon Restaurant, Penfolds Lounge, and Diplomat Lounge. Revenue from covers, menu pricing, and beverage sales.
- Events & Weddings: Wedding packages (Crystal, Pearl, Diamond), event spaces (Ballroom, Westlake, Sunset Bar), and special occasion packages including proposals, first birthdays, and longevity celebrations.
- Meetings & Conferences: Corporate meeting spaces, business events, IHG Business Rewards program participation. Revenue from venue rental, catering, and associated services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Room accommodations from Classic to Presidential Suite |
| Unit Pricing | Pay-as-you-go | Wedding Package - Crystal |
| Unit Pricing | Pay-as-you-go | Wedding Package - Pearl |
| Unit Pricing | Pay-as-you-go | Wedding Package - Diamond |
| Unit Pricing | Pay-as-you-go | Incredible Longevity Celebrations Package |
| Unit Pricing | Pay-as-you-go | Incredible First Birthdays Package |
| Unit Pricing | Pay-as-you-go | Incredible Proposals Package |
| Unit Pricing | Pay-as-you-go | Vietnamese Cuisine Special |
| Unit Pricing | Pay-as-you-go | Blissful Breakfast Buffet |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
InterContinental Hanoi Westlake product offering
Product offeringCore offering
InterContinental Hanoi Westlake is a luxury lakeside hotel offering 293 rooms including 132 overwater rooms on West Lake, alongside six dining venues, a Club InterContinental lounge, and full-service weddings and MICE facilities. The property is owned by BRG Group and operated under the InterContinental Hotels Group brand, with bookings routed through IHG's global reservation platform and direct channels. Revenue is generated from room accommodations, food and beverage, wedding and celebration packages, and corporate meetings and events.
Product overview
InterContinental Hanoi Westlake is a luxury lakeside hotel offering 293 rooms across traditional and overwater accommodations, with 132 rooms on two overwater islands built on West Lake. The property operates a multi-venue dining portfolio (Sunset Bar, Café du Lac, Milan Restaurant, Saigon Restaurant, Penfolds Lounge, Diplomat Lounge), Club InterContinental loyalty lounge, extensive meetings and events facilities including ballroom and Westlake venue, and comprehensive wedding services with Crystal, Pearl, and Diamond packages. The hotel also offers specialized event packages including Incredible Proposals, Incredible First Birthdays, and Incredible Longevity Celebrations, along with recreational facilities (outdoor pool, health club, concierge) and IHG One Rewards integration. Property is owned by BRG Group and operated by InterContinental Hotels Group.
Differentiator
Problem solved
Functional benefit
Products and services
- Classic Rooms Accommodation 43 sqm rooms with private balconies in modern Vietnamese design, offered in Lake View, City View, Overwater Lake View, Overwater City View, and Club InterContinental variants with King or Twin beds. Targeted at luxury leisure and business travelers seeking a premium lakeside stay in Hanoi.
- Suites Accommodation Luxury suites ranging from 60-86 sqm, including 1 King 1 Bedroom Suite (Lake View or City View), Junior Suites (City View or Lake View) on the top floor, and the 2 King 2 Bedroom Presidential Suite at 305 sqm. Designed for couples, honeymooners, and guests seeking the highest tier of luxury within the property.
- Overwater Residences 1, 2, and 3 Bedroom overwater apartments (86-172 sqm) on West Lake with full kitchen, laundry facilities, soaking bath, rainwater shower, and spacious outdoor balcony, including Club InterContinental privileges. Targeted at executive travelers, families, and extended-stay guests requiring apartment-style amenities.
- Club InterContinental Lounge Premium executive lounge offering private check-in/check-out, complimentary afternoon tea, evening cocktails, daily breakfast, high-speed WiFi, pressing services, and meeting room access. Targeted at Club room guests, suite guests, and residence guests.
- Sunset Bar Hanoi's only overwater bar, situated between three pavilions on West Lake and reached via a bridge. Serves cocktails and small plates with unmatched sunset views. Open 16:00-00:00 weekdays and 15:00-00:00 weekends. Open to hotel guests and external visitors.
- Café du Lac Restaurant Contemporary French brasserie overlooking West Lake, offering all-day dining: breakfast (06:00-10:30), lunch (11:30-14:00), and dinner (18:00-21:30). Targeted at hotel guests and external diners seeking French cuisine in a lakeside setting.
- Milan Restaurant Authentic Italian cuisine restaurant with wood-fired oven pizza and an extensive Italian wine selection. Open 18:00-22:30 daily. Open to hotel guests and external diners.
- Saigon Restaurant Multi-award-winning Vietnamese cuisine restaurant with contemporary Asian design and dramatic glass-fronted kitchens, presenting a fresh innovative take on Vietnamese cuisine. Open to hotel guests and external diners.
- Penfolds Lounge Intimate dining venue for up to 20 persons suitable for private dinners and business gatherings, offering bespoke menus by the Executive Chef and premium wines, with a private dining room available on request.
- Diplomat Lounge Lounge offering afternoon tea, premium teas, coffee, light snacks, red wine, and cognac. Open 07:00-22:30 daily. Open to hotel guests and external visitors.
- Meetings and Events Venues Modern ballroom and supporting event spaces (Ballroom, Westlake, Sunset Bar, Penfolds Lounge) in contemporary Vietnamese style with the latest audiovisual technology (projector, screen, sound system). Serves corporate meetings, conferences, seminars, team building, product launches, and annual dinners.
- Wedding - Crystal Package Entry-level wedding package at VND 850,000++ per person, including set menu with complimentary soft drink or beer, 10% beverage discount, and one night stay with sparkling wine, chocolates, and breakfast for the couple in a Classic Overwater City View room. Minimum spend applies.
- Wedding - Pearl Package Mid-tier wedding package at VND 999,000++ per person, including food tasting for 6 guests, set menu with complimentary soft drink or beer, 15% beverage discount, floral arch, red aisle, flower centerpieces, stage with backdrop, decorative cake, sparkling wine fountain, welcome tea, one night stay, master of ceremonies, and 10% accommodation discount.
- Wedding - Diamond Package Premium wedding package at VND 1,250,000++ per person, featuring unlimited soft drinks and wine service, 45-minute string quartet performance, hotel photo shoot, Sunset Bar reception, welcome cocktails, and complimentary suite upgrade for wedding bookings.
- Incredible Proposals Package Romantic sunset proposal experience at VND 9,000,000++ per person (minimum 2 persons) at Sunset Bar. Includes exclusive sunset viewing, romantic floral decorations, live music, bespoke set menu, custom cocktails, and complimentary suite upgrade when booking wedding services.
- Incredible First Birthdays Package First birthday celebration package at VND 2,400,000++ per person (minimum 15 persons) held in the Presidential Suite. Includes curated Vietnamese birthday set menu, balloon and flower decorations, champagne, and birthday cake.
- Incredible Longevity Celebrations Package Longevity celebration package at VND 2,000,000++ per person (minimum 30 persons) at Milan-Saigon Terrace. Includes special buffet dinner, refined floral decorations, private professional photographer, customized cake, projector, and background music.
- Health Club and Fitness Center State-of-the-art fitness center open 24 hours with modern equipment and fitness classes, supporting guest well-being during their stay.
- Outdoor Swimming Pool Outdoor pool with personalized poolside service offering refreshing drinks and cuisine. Open 07:00-19:00 daily.
- Concierge Services Full-service concierge providing city attraction information, directions, courier services, babysitting, limousine service, phone charging, visa services, and related guest support.
Quantifiable outcome
- 293 luxury rooms including 132 overwater rooms across 2 islands
- +1 more outcomes
Companies that use InterContinental Hanoi Westlake
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
InterContinental Hanoi Westlake technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
InterContinental Hanoi Westlake partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- BRG GroupcoreBRG Group is the owner of InterContinental Hanoi Westlake hotel. Business Registration Number: 0100144118, first registered with Hanoi Authority for Planning and Investment on 15/08/2007, revised 8th time on 22/03/2022. BRG Group is a major Vietnamese business conglomerate.
- InterContinental Hotels Group (IHG)coreIHG operates InterContinental Hanoi Westlake. The hotel integrates with IHG's global booking platform, IHG One Rewards loyalty program, and IHG Business Rewards program. IHG manages properties across nearly 6,000 hotels worldwide.
- VietHarvestminorVietHarvest partners with InterContinental Hanoi Westlake for the 'Journey To Tomorrow' CSR program featuring community-focused activities including cooking workshops ('Cooking For A Cause') and packing for community donations ('Packing For A Cause').
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
InterContinental Hanoi Westlake competitors and assessment
Company assessmentDirect peers
- Hilton Hanoi Opera: International luxury brand hotel in central Hanoi with comparable MICE/event infrastructure and global loyalty (Hilton Honors) reach - directly comparable on distribution, target customers, and pricing tiers to InterContinental Hanoi Westlake.
- InterContinental Danang Sun Peninsula Resort: Flagship InterContinental luxury beach resort in Vietnam under the same brand management agreement with IHG. Closest operational and brand peer in terms of revenue model, IHG One Rewards integration, and event/wedding packaging.
- InterContinental Phu Quoc Long Beach Resort: InterContinental luxury beachfront resort in southern Vietnam sharing the same IHG operating model, loyalty integration, and tiered wedding/event packaging. Highly comparable on P&L structure and pricing architecture.
- JW Marriott Hotel Hanoi: International luxury full-service hotel in Hanoi competing for the same corporate, MICE, and premium leisure segments with comparable ballroom capacity and large key inventory; both operate within global distribution systems (IHG vs. Marriott Bonvoy).
- Lotte Hotel Hanoi: Large luxury full-service hotel in Hanoi with extensive F&B, MICE, and serviced-residence inventory. Directly comparable on product mix, pricing, and corporate event capture to InterContinental Hanoi Westlake.
- Sofitel Legend Metropole Hanoi: Iconic luxury Hanoi heritage hotel directly competing for international luxury leisure, MICE, and wedding guests in the same city. Both compete on F&B pedigree, event venues, and brand recognition - the most direct set of competitors for InterContinental Hanoi Westlake.
- Hotel de l'Opera Hanoi - MGallery: Boutique luxury Hanoi hotel under Accor's MGallery brand, competing for upscale leisure and event demand in the same city with a similar upscale positioning though smaller scale.
Regional players
- Park Hyatt Saigon: Park Hyatt luxury hotel in Ho Chi Minh City serving the same international luxury leisure and corporate demand with comparable pricing and event infrastructure; useful upper-tier Vietnam luxury benchmark though geographically separated from Hanoi.
- Four Seasons Resort The Nam Hai, Hoi An: Ultra-luxury Vietnam resort that competes for the same international luxury leisure traveler segment, sets top-end ADR benchmarks in Vietnam, and competes in the same wedding/MICE luxury destination market in a different geography.
Broad incumbents
- Marriott International, Inc. Global hotel parent (parent of JW Marriott and Ritz-Carlton) operating a broad luxury and premium portfolio that overlaps with IHG/InterContinental distribution. Provides anchor context on competitive share-of-wallet against the IHG loyalty funnel for InterContinental Hanoi Westlake.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
InterContinental Hanoi Westlake social profiles
Digital presenceInterContinental Hanoi Westlake financial estimates
Financial estimateRevenue estimate
Valuation estimate
InterContinental Hanoi Westlake leadership team
Management profileNumber of profiles
InterContinental Hanoi Westlake funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InterContinental Hanoi Westlake M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InterContinental Hanoi Westlake
What does InterContinental Hanoi Westlake do?
InterContinental Hanoi Westlake is a luxury lakeside hotel offering 293 rooms including 132 overwater rooms on West Lake, alongside six dining venues, a Club InterContinental lounge, and full-service weddings and MICE facilities. The property is owned by BRG Group and operated under the InterContinental Hotels Group brand, with bookings routed through IHG's global reservation platform and direct channels. Revenue is generated from room accommodations, food and beverage, wedding and celebration packages, and corporate meetings and events.
Is InterContinental Hanoi Westlake a public or private company?
InterContinental Hanoi Westlake is a private company. It is classified as corporate owned and is currently operating.
When was InterContinental Hanoi Westlake founded?
InterContinental Hanoi Westlake was founded in 2007. It employs 101 to 250 people.
Where is InterContinental Hanoi Westlake based?
InterContinental Hanoi Westlake is headquartered in Hanoi, Vietnam, in the Asia region.
How does InterContinental Hanoi Westlake make money?
Four revenue lines are on record. Accommodation is the primary driver. The others are food & Beverage, events & Weddings and meetings & Conferences.
Who are InterContinental Hanoi Westlake's main competitors?
Direct peers on record are Hilton Hanoi Opera, InterContinental Danang Sun Peninsula Resort, InterContinental Phu Quoc Long Beach Resort, JW Marriott Hotel Hanoi, Lotte Hotel Hanoi, Sofitel Legend Metropole Hanoi and Hotel de l'Opera Hanoi - MGallery. Regional players are Park Hyatt Saigon and Four Seasons Resort The Nam Hai, Hoi An. Marriott International, Inc. is listed as a broad incumbent.
Does InterContinental Hanoi Westlake have an API?
No public API is recorded for InterContinental Hanoi Westlake.
What industry is InterContinental Hanoi Westlake in?
InterContinental Hanoi Westlake's product category is Luxury Hotels. Its primary akta.pro industry code is THAGAAAK, Marina & Waterfront Full-Service Hotels, with a secondary code of THAGALAC, Resort Convention Hotels. Its NAICS code is 721110 and its SIC code is 7011.