What Harris Investigations, LLC does

Harris Investigations, LLC is a family-owned, full-service private investigation agency headquartered in Lansdale, Pennsylvania, founded in December 2005 by Michele and Charlie Harris. The firm is licensed to conduct private investigations in seven states (PA, NJ, DE, IN, MD, MI, WV) and operates process serving capabilities across nine states (adding NY, OH, and VA), with a network of 40+ local process server locations. Core services include surveillance, background checks, asset searches, skip tracing, witness location, workers' compensation investigations, and litigation support. Specialized offerings encompass digital investigations (OSINT, social media searches across 100+ sites, metadata analysis), business investigations (pre-employment screening, security sweeps, secret shopping), and notary services across PA, NJ, DE, MI, and WV.

The company's revenue model is professional services-based, with quote-based pricing (no publicly disclosed rate cards) and a price-matching policy against competitor quotes from the prior 60 days. Go-to-market is sales-led and referral-driven, targeting four primary segments: attorneys and law firms (primary), insurance carriers (primary, though not named at the customer level), businesses, and private individuals. The firm claims 14+ consecutive years in the top 3 of the Legal Intelligencer's Best Investigative Agency ranking (since 2010), and reports a 92% process server success rate versus 74% for sheriff departments as a performance differentiator. Initial consultations are free and confidential, and the firm operates from a single headquarters with satellite offices and a distributed contractor-style process server network rather than through proprietary technology platforms. No external funding has been raised; the business is bootstrapped and privately held by the founding family.

Harris Investigations occupies a regional, mid-market niche within the U.S. private investigation industry, differentiated by multi-state licensing, sustained bar-association-driven credibility, and a broad service portfolio that bundles investigations, process serving, and notary work under one engagement. The firm does not disclose proprietary technology, AI capabilities, or enterprise software products, and its competitive positioning rests on licensed human investigators, local process server coverage, and relationship-based distribution through county bar associations and paralegal associations in the Mid-Atlantic region.

Name

Harris Investigations, LLC

Legal name

Harris Investigations, LLC

Website

https://harrisinvestigations.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

Harris Investigations, LLC is a family-owned, full-service private investigation and process serving firm licensed in seven states, serving attorneys, insurance carriers, businesses, and private individuals with surveillance, litigation support, digital investigations, and notary services.

Ownership category

akta.pro rank

Product category

Private Investigation Services

NAICS

Legal Services (5411)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Fraud Investigations & Claims Support (Insurance/Financial) (BPAKAEAD)

akta.pro secondary industries

Litigation Support & Expert Witness Services (BPAHALAG), Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE), Domestic/Family & Matrimonial Investigations (BPAKAEAG)

Keywords

• Private investigation services
• Process serving
• Litigation support
• Background checks
• Surveillance operations

Headquarters

HQ city

Lansdale

HQ country

United States

HQ region

North America

Offices46 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Private Investigation Services: Fees charged for investigative services including surveillance, background checks, asset searches, skip tracing, witness statements, and litigation support. Services provided to attorneys, insurance carriers, businesses, and private individuals.
2. Process Serving: Service of process fees for serving legal documents. Multiple attempts at service, due diligence searches, and skip tracing included as part of service. Professional process servers available across PA, NJ, DE, and additional states.
3. Notary Services: Mobile notary services available in select areas including Pittsburgh, Lansdale PA, Lawrenceville NJ, and Wilmington DE. Notarization of legal documents for clients.
4. Courier Services: Document and package delivery services supplementing core investigative offerings. On-call pickup and delivery for legal documents, packages, and other items.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Harris Investigations, LLC is a full-service private investigation agency delivering licensed investigative services, process serving, notary services, and litigation support. The firm operates a network of licensed private investigators across seven states (PA, NJ, DE, IN, MD, MI, WV) with process servers in nine states, serving attorneys, law firms, insurance carriers, businesses, and private individuals.

Product overview

Harris Investigations, LLC operates as a full-service investigative agency offering a unified portfolio of investigative and legal support services. The core offerings include Private Investigator Services, Process Server Services, Notary Services, and Litigation Support. These services are delivered through a network of licensed investigators and process servers across multiple states. Specialized services include Digital Investigation Services for electronic evidence and forensics, Business Investigation Services for corporate clients, Surveillance Operations, Social Media Investigations, and Courier Services. The company serves attorneys, insurance carriers, businesses, and private individuals primarily in the eastern United States.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Investigator Services Licensed private investigators providing surveillance, background checks, asset searches, skip tracing, witness location, criminal and civil investigations, workers' compensation investigations, and corporate investigations for attorneys, insurance carriers, and private individuals in seven states.
• Process Server Services Professional service of legal documents including subpoenas, court papers, and legal notices with certified proof of service, serving clients across multiple states including PA, NJ, DE, IN, MD, MI, NY, OH, and WV.
• Notary Services Mobile and in-office notary services for document notarization available in PA, NJ, DE, MI, and WV, including mobile notary service at client locations.
• Litigation Support Comprehensive trial preparation services including exhibit preparation, witness management, evidence collection with chain of custody, record retrieval, video surveillance, and post-trial investigation services for law practices.
• Digital Investigation Services Digital forensics including data collection and preservation, open source intelligence (OSINT), social media investigations, metadata analysis, and electronic evidence handling for modern litigation support.
• Business Investigation Services Corporate investigative services including pre-employment background checks, security sweeps, employee monitoring, secret shopping, debt collection assistance, vehicle and equipment repossessions, and termination services.
• Surveillance Operations Surveillance services for workers' compensation cases, accident victim verification, long-term absence monitoring, and active employee surveillance conducted by dedicated surveillance teams.
• Courier Services Document and package delivery services offering on-call pickup and delivery outside traditional postal service hours, including court filing and record delivery.
• Social Media Investigations Comprehensive social media searches covering over 100 sites to locate information about individuals using phone numbers, email addresses, and screen names.

Quantifiable outcome

• Initial verbal or written report provided within 72 hours or less
• +3 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• Montgomery County Bar AssociationcoreOthersMember of Montgomery County Bar Association, providing networking and credibility within the local legal community.
• Mercer County Bar AssociationcoreOthersMember of Mercer County Bar Association for networking and professional credibility.
• Bucks County Bar AssociationcoreOthersMember of Bucks County Bar Association for professional networking.
• Delaware County Bar AssociationcoreOthersMember of Delaware County Bar Association.
• Chamber of Commerce of Greater Montgomery CountyminorOthersMember of local chamber of commerce for business networking.
• Indian Valley Chamber of CommerceminorOthersMember of local chamber of commerce.
• Philadelphia Association of Legal AdministratorscoreOthersMember of PALA for networking with legal administrative professionals.
• New York State Professional Process Servers AssociationcoreOthersMember of NYSPPSA for professional process server networking in New York.
• Florida Association of Professional Process ServersminorOthersMember of FAPPS for professional networking.
• California Association of Legal Support Professionals (CALSPRO)minorOthersMember of CALSPRO for professional networking.
• NALS of PAminorOthersMember of NALS (legal support professionals) in Pennsylvania.
• Delaware County Paralegal AssociationcoreOthersMember of DCPA for paralegal professional networking.
• Paralegal Association of NJcoreOthersMember of PANJ for paralegal professional networking in New Jersey.
• Pittsburgh Paralegal AssociationminorOthersMember of Pittsburgh Paralegal Association.
• South Jersey Paralegal AssociationminorOthersMember of SJPA for paralegal networking.
• Philadelphia Loss ConferencecoreOthersMember of PLC, an organization for insurance/legal professionals in Philadelphia dealing with loss cases.
• Delaware Claims AssociationminorOthersMember of DCA for claims professional networking in Delaware.
• New Jersey Professional Process Servers AssociationcoreOthersMember of NJPPSA for process server professional networking in New Jersey.
• New Jersey Licensed Private Investigators AssociationcoreOthersMember of NJLPIA for licensed PI professional networking in New Jersey.
• International Society of Female Professionals (ISFP)minorOthersProud member of ISFP, an organization supporting professional women.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• ServeNow: Process server directory and network connecting attorneys with process servers nationwide. Directly comparable to Harris' process serving offerings and competes for the same attorney buyer through a marketplace model.
• ABC Legal Services: National process serving and investigations platform serving attorneys and law firms across all 50 states. Direct overlap with Harris' process serving business model and primary attorney client base, with tech-enabled scale Harris currently lacks.
• Corporate Security Solutions (CSS): Regional private investigation and security firm serving legal, insurance, and corporate clients with surveillance, background checks, and process serving. Closely comparable in size, service mix, and client profile to Harris Investigations.
• Beacon Investigative Solutions: Regional private investigation firm offering surveillance, workers' compensation investigations, and litigation support to insurance carriers and attorneys. Highly comparable service mix and customer segments to Harris Investigations.

Emerging players

• Penn Credit: Mid-Atlantic debt recovery, skip tracing, and asset search firm. Overlaps with Harris' skip tracing, asset search, and witness location services, with similar mid-Atlantic geographic concentration.

Broad incumbents

• Epiq: Global legal services and litigation support provider including e-discovery, document review, and court reporting. Competes for the same legal-services buyer budget, particularly on litigation-adjacent engagements.
• Kroll: International risk consulting and investigations firm providing due diligence, fraud investigation, and litigation support to law firms and corporations. Operates at a much broader scope than Harris but competes for the same insurance and legal-services buyer wallets.
• Sedgwick (formerly Cunningham Lindsey): Global claims and loss-adjusting firm conducting insurance investigations, surveillance, and subrogation support. Directly comparable to Harris' insurance investigation work, though at far larger scale.
• Pinkerton: Global corporate investigations, background screening, and security firm with deep insurance and legal-sector clientele. Comparably serves attorneys, insurers, and corporations with surveillance, background checks, and litigation support, but at a national scale well beyond Harris' regional footprint.
• J.S. Held: Multi-disciplinary consulting firm offering investigative, forensic, and litigation support services. Comparable in targeting attorneys, insurers, and corporations with claim and litigation investigations, though at significantly larger scale and broader service breadth.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/harrisinv2
• YouTubeyoutube.com/channel/UCk8r0RBxdJ3Egfv1_R87pNg
• Facebookfacebook.com/78674368306
• LinkedInlinkedin.com/company/harris-investigations-llc-east-coast

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harris Investigations, LLC