Département de la Haute-Loire

What Département de la Haute-Loire does

The Département de la Haute-Loire is a French territorial collectivity (collectivité territoriale) established in 1790 and headquartered at the Hôtel du Département in Le Puy-en-Velay (1, place Monseigneur de Galard). One of France's 101 departmental governments within the Auvergne-Rhône-Alpes region, it serves the roughly 228,000 residents of Haute-Loire as the statutory "chef de file" for territorial social action. Its portfolio spans the full lifecycle: RSA (Revenu de Solidarité Active) income support, APA (Aide Personnalisée à l'Autonomie) for elderly loss of autonomy, disability recognition and benefits (AAH, AEEH, PCH) administered through the MDPH, child protection via the Foyer Départemental de l'Enfance (Le Passadou for ages 3-11 and Le Foyer des Ados for ages 12-18, with 228 certified family assistants in the territory), early childhood services, middle-school (collège) management, road infrastructure (260+ km of departmental roads), environmental protection, tourism promotion, and economic development. Quantified impact includes €35.5 million annually dedicated to elderly services and approximately 4,000 RSA households supported.

The Department delivers services through a hybrid physical-digital infrastructure. The institutional portal hauteloire.fr serves as the primary citizen gateway. Specialized platforms include viatrajectoire.fr — Haute-Loire became the third French department and first in Auvergne to expose this EHPAD placement platform to the general public in 2014 — and subventions.hauteloire.fr, a dematerialized subsidy-application portal for associations. Physical "guichets uniques" integrate previously fragmented services: the Maison Départementale de l'Autonomie (MDA, 2,500 m²) co-locates the MDPH, Service Maintien de l'Autonomie, and the regional health agency (ARS); the Maison Départementale de l'Habitat (MDH) combines France Rénov', ANAH, FSL, and ADIL; a network of Maisons des Solidarités (MDS) plus commune-level CCAS/CIAS offices extends the footprint across all 258 communes. Operating units include CAUE (architectural advisory), Laboratoire TERANA (food/water/animal analysis), SDIS (fire and rescue), Haute-Loire Ingénierie (engineering for local governments), and the Agence Départementale d'Attractivité (tourism).

Funding is primarily fiscal: the Department is financed through local taxation (property tax, vehicle tax, other regional taxes) and state transfers, with social action accounting for approximately 59% of annual budget and ~€35.5 million directed specifically to elderly services. Core programs are free at point of use (RSA, APA, child protection, college, road use); some social welfare programs are means-tested (GIR levels for APA, resource ceilings for aide ménagère). Co-financing from FSE (European Social Fund) and FEDER supplements budgets for insertion programs (7 dedicated counselors for RSA beneficiaries) and digital innovation in colleges (Collèges numériques et innovation pédagogique). The Department has been RGPD-compliant since 25 May 2018, with a designated DPO, secured-access policies, staff training, and a published privacy policy. Operationally, the RSA insertion service runs 11 agents across three poles (allocation, orientation, insertion), and dedicated processing partnerships with CAF, MSA, Pôle Emploi, and ARS govern service-delivery workflows.

Name

Département de la Haute-Loire

Legal name

Département de la Haute-Loire

Website

https://hauteloire.fr

Company type

Private

Founded year

1790

Operating status

Operating

Headcount range

101–250 employees

Short description

French departmental government authority for Haute-Loire established in 1790, administering social welfare (RSA, APA), disability support, child protection, college management, road infrastructure, and territorial development, funded by local taxation and accessed via digital portals and territorial one-stop service centers.

Ownership category

akta.pro rank

Product category

Public Administration and Territorial Collectivity Services

NAICS

Other Residential Care Facilities (623990)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE)

Keywords

• Public administration services
• Social welfare programs
• Departmental road infrastructure
• Elderly care services
• Child protection services

Headquarters

HQ city

Le Puy-en-Velay

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Distribution channels5 records

Marketing channels7 records

Core offering

The Département de la Haute-Loire is a French territorial collectivity that delivers statutory public services across social welfare (RSA income support, APA autonomy allowance, disability benefits, child protection), infrastructure (260+ km of departmental roads, college management), and territorial development (tourism, environment, culture, economic development). Its offering is delivered through a hybrid model of physical one-stop-shops (Maison Départementale de l'Autonomie, Maison Départementale de l'Habitat, Maison des Solidarités) and digital platforms, serving residents and associations across the Haute-Loire territory.

Product overview

The Department of Haute-Loire operates a comprehensive digital service ecosystem centered on its institutional portal (hauteloire.fr), providing citizens access to administrative procedures, social services, cultural programming, and departmental governance information. The portfolio includes specialized platforms such as Subventions.hauteloire.fr for association funding applications, Viatrajectoire.fr for nursing home registration, and various housing, autonomy, and analysis services. The offerings follow a unified platform model where the main website serves as the primary gateway to integrated services including electronic invoicing, online payments, and territorial engineering support. Physical service centers including the Maison Départementale de l'Autonomie and Maison Départementale de l'Habitat complement digital services, while departmental laboratories and the CAUE provide specialized technical and advisory functions.

Differentiator

Problem solved

Functional benefit

Products and services

• hauteloire.fr Website Portal Official institutional website of the Department of Haute-Loire serving as the primary digital portal for citizen services, departmental information, administrative procedures, tourism, culture, sports, social services, and local governance.
• Subventions Platform (subventions.hauteloire.fr) Digital platform for submitting and managing subsidy applications for associations and social organizations, enabling dematerialized requests for social subsidies with deadline management.
• Viatrajectoire Online nursing home registration and placement tool that enables elderly individuals and families to search for suitable EHPAD facilities, compare options by geography, cost, and amenities, and submit registration applications for multiple establishments.
• Maison Départementale de l'Autonomie (MDA) Single-window facility (2,500 m²) combining the Maison Départementale des Personnes Handicapées and Service Maintien de l'Autonomie, also housing the Regional Health Agency, providing unified access to disability and elderly care services.
• Maison Départementale de l'Habitat (MDH) Comprehensive housing services center combining France Rénov energy advice, ANAH housing aid instruction, Solidarity Housing Fund services, and the Housing Information Agency for residents.
• Maison Départementale des Personnes Handicapées (MDPH) Disability services and support facility providing disability recognition, financial aid (AAH, AEEH, PCH), orientation to specialized facilities, accessibility accommodations, and employment support for disabled persons.
• Foyer Départemental de l'Enfance Departmental child protection facility providing emergency shelter, child protection, temporary accommodation, observation and orientation for children and adolescents (0-18) at risk in Haute-Loire.
• RSA Insertion Service Service providing income support (RSA), professional reintegration, social accompaniment, and contractual engagement (CER/PPAE) for approximately 4,000 beneficiary households in Haute-Loire.
• Laboratoire TERANA Haute-Loire Departmental analysis laboratory providing testing services for food, water, and animal health across the Haute-Loire territory.
• Haute-Loire Ingénierie Technical assistance service supporting local governments with urban planning, civil engineering projects, infrastructure studies, and municipal development initiatives across the department.
• CAP EMPLOI 43 Specialized placement organization for persons with disabilities providing recruitment support and employment maintenance for disabled job seekers and employers in Haute-Loire.
• CAUE de Haute-Loire Architecture, Urban Planning and Environment Council providing free architectural advice and consultations to citizens for construction and renovation projects.
• Altiligérien Magazine Quarterly departmental magazine providing news, cultural programming, and information about departmental activities, available in print, digital, and audio formats.
• Departmental Road Network Management Management of 260+ km of departmental roads including maintenance, snow clearance, and infrastructure works, supplemented by Inforoute43.fr real-time traffic information service.
• Departmental College Management Statutory responsibility for public middle schools (collèges) including school transport, college management, digital infrastructure, and local food procurement for school canteens.

Quantifiable outcome

• €35.5 million annually allocated for elderly care services, serving approximately 4,000 RSA households and hundreds of disability and autonomy beneficiaries.
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

16 partnerships are on record, tiered core, major and minor.

• Pôle EmploicoreImplementation/ SI/ Consulting PartnerPartnership for professional accompaniment of RSA beneficiaries. The Department has a convention with Pôle Emploi to handle professional orientation and job search support for beneficiaries who do not present major social barriers to employment. A dedicated team of 7 counselors provides intensive professional accompaniment with European Social Fund (FSE) co-financing.
• Caisse d'Allocation Familiale (CAF) de Haute-LoirecoreOthersCAF is a key operational partner for RSA administration, handling reception, recording, application processing, and benefit calculation and payment. The Department coordinates insertion programs with CAF.
• Mutualité Sociale Agricole (MSA) AuvergnecoreOthersMSA serves as an operational partner for RSA administration for agricultural workers and their families, handling RSA application processing and payment calculations alongside CAF.
• Région Auvergne-Rhône-AlpesmajorOthersThe Région is a signatory of the Pacte Territorial d'Insertion (PTI) coordinating insertion actions with the Department, and is also involved in economic development and training programs.
• État (French State)coreOthersThe State shares responsibility for RSA financing (via FNSA for working poor supplement) and policy of employment. The Préfet is a key counterpart for departmental policies including MNA distribution.
• ARS Auvergne-Rhône-Alpes (Agence Régionale de Santé)coreStrategic or Co-development PartnerThe ARS co-presides the Commission des Financeurs for loss of autonomy prevention with the Department, and has physical presence within the Maison Départementale de l'Autonomie. The ARS is also a partner in the viatrajectoire.fr nursing home placement platform deployment.
• CPAM de Haute-Loire (Caisse Primaire d'Assurance Maladie)minorOthersCPAM is a co-founder of the MDPH (Maison Départementale des Personnes Handicapées) along with the Department, CAF, and the State.
• CAUE de Haute-Loire (Conseil d'Architecture, d'Urbanisme et de l'Environnement)majorStrategic or Co-development PartnerThe CAUE is an advisory body established by the architecture law to promote quality in architecture, urban planning, and environment. The Department hosts CAUE information and partners on environmental and planning initiatives. CAUE provides free architectural consultation to citizens.
• Respirando (tourism quality label)minorOthersRespirando is a departmental tourism quality label partner, featured on the Department's official website under partners.
• MyHaute-Loire tourism platformminorOthersMyHaute-Loire is the departmental tourism experience platform and partner, showcasing experiences, the Route des Savoir-Faire, and tourist brochures.
• Inforoute43 (road information service)minorOthersInforoute43.fr is the departmental road status information service partner, providing real-time traffic and road condition updates for Haute-Loire.
• TERANA Haute-Loire (departmental analysis laboratory)majorOthersThe Department operates the TERANA laboratory providing food, water, and animal analyses services. TERANA publishes annual statistics on testing volumes (Les chiffres du Laboratoire TERANA 43).
• CARSAT Auvergne (Caisse d'Assurance Retraite et de la Santé au Travail)minorOthersCARSAT is a signatory of the Pacte Territorial d'Insertion (PTI), contributing to coordination of insertion actions with the Department.
• CCAS du Puy en Velay and BrioudeminorOthersThe Communal Centres for Social Action of Le Puy-en-Velay and Brioude participate in RSA social accompaniment alongside the Department.
• CHRS Tremplin and Trait d'UnionminorOthersCentres d'Hébergement et de Réinsertion Sociale (CHRS) Tremplin and Trait d'Union are locally authorized associations providing social accommodation and reintegration services, partnering with the Department on RSA social accompaniment.
• CAP EMPLOI 43majorImplementation/ SI/ Consulting PartnerCAP EMPLOI 43 is the specialized placement organization for persons with disabilities, operating as an OPS (Organisme de Placement Spécialisé) with convention partnership with Pôle Emploi, financed by AGEFIPH and FIPHFP, providing recruitment support and employment maintenance for disabled job seekers and employers.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Département de la Loire: Same-region French département operating the identical chef de file mandate for RSA, APA, child protection, and college management. Directly comparable in scale, governance model, and autonomy/disability service delivery.
• Département du Puy-de-Dôme: Neighboring French département in the same Auvergne-Rhône-Alpes region with equivalent statutory responsibility for social welfare, college management, and road infrastructure. Highly comparable in service mandate, funding model, and customer segments (RSA, APA, MDPH).
• Département du Rhône: Major same-region département (excluding Lyon métropole) executing an identical welfare and infrastructure mandate. Provides a benchmark for advanced digital and integrated autonomy service models.
• Département de l'Allier: Same-region département sharing the Auvergne-Rhône-Alpes institutional framework. Provides directly comparable RSA, APA, MDPH, and college management services with similar fiscal dynamics.
• Département du Cantal: Smaller, rural neighboring département in the same region. Closely comparable on rural service-delivery challenges, aging population exposure, and small-scale departmental budget structure.
• Département de l'Ardèche: Neighboring rural département with a comparable population profile and social-action budget mix. Operates the same statutory social welfare, autonomy, and infrastructure mandate with similar delivery challenges.
• Département de l'Isère: Larger same-region département offering the same statutory services at greater scale. Useful as a scaled comparison for digital platform investments (ViaTrajectoire, subventions portals) and one-stop-shop autonomy models.

Broad incumbents

• Conseil régional Auvergne-Rhône-Alpes: Higher-tier regional government operating over the same territory. Co-finances insertion via PTI, economic development, training, and college digital infrastructure, making it a strategic counterpart and partial service overlap rather than direct competitor.

Regional players

• Département de la Drôme: Neighboring département in adjacent region with similar rural profile and equivalent statutory mandate. Operates comparable RSA, APA, MDPH, and child protection programs but does not directly compete for Haute-Loire residents.

Others

• Assemblée des Départements de France (ADF): National association representing all French départements. Functions as an enabling/ecosystem actor that lobbies central government on RSA funding, APA, and welfare policy that directly affect Haute-Loire's budget envelope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-lAqO2ZasrLWH4X0TMQGCQ/featured
• Facebookfacebook.com/Departement.HauteLoire
• LinkedInlinkedin.com/company/departementhauteloire
• Instagraminstagram.com/departement.hauteloire

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Département de la Haute-Loire