Hayes Barton Animal Hospital

What Hayes Barton Animal Hospital does

Hayes Barton Animal Hospital is a privately held, full-service veterinary hospital founded in 1987 and operating from a single location at 1516 Glenwood Avenue in Raleigh, North Carolina. The practice employs approximately 12 staff and serves dog and cat owners across the Raleigh metropolitan area, including Cary, Knightdale, Clayton, Wake Forest, and Rolesville. Its service portfolio spans the full lifecycle of companion animal care, including preventive and wellness exams, advanced in-house diagnostics, surgical procedures, preventive dental care, dermatology, ophthalmology, laser therapy, acupuncture, grooming, boarding, pharmacy, microchipping, health certificates for travel, end-of-life care, and emergency triage during business hours.

The underlying technology stack is conventional for an independent general practice: an on-site laboratory with digital diagnostics and radiology, therapeutic laser equipment, and sterilization-capable surgical capability. Client-facing technology is delivered through three channels — a 24/7 online booking system on the hospital's website, a PetDesk mobile application for appointment management and vaccination record access, and an online pharmacy storefront (hayesbartonanimalhospital.ourvet.com) for prescription and product fulfillment. No AI, API, or proprietary model capabilities are documented.

The business model is a fee-for-service professional services practice serving individual pet owners, supplemented by transactional pharmacy and grooming revenue. Pricing is not publicly disclosed; clients contact the hospital directly for quotes. Distribution is omnichannel but anchored by the single physical location, with digital channels layered on for retention and recurring revenue capture. Community partnerships with three North Carolina animal welfare nonprofits (Saving Grace, Animal Kind, AARF) generate referrals and brand goodwill rather than direct revenue.

Name

Hayes Barton Animal Hospital

Legal name

Hayes Barton Animal Hospital

Website

https://hayesbartonanimalhospital.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Hayes Barton Animal Hospital is a privately held, full-service veterinary hospital in Raleigh, NC, founded in 1987, providing preventive, surgical, dental, diagnostic, grooming, and pharmacy services to dog and cat owners across the Raleigh metro area.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Preventive Care & Vaccination Clinics (HLAMAAAB), Veterinary Dentistry & Oral Surgery Specialty Centers (HLAMACAI), Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ)

Keywords

• Veterinary hospital services
• Pet medical care
• Veterinary surgery
• Pet preventive care
• Veterinary diagnostics

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Medical Services: Revenue from examinations, consultations, surgical procedures, dental care, preventive wellness care, vaccinations, and treatment of illnesses and injuries for dogs and cats
2. Pharmacy and Pet Products: In-house pharmacy sales of prescription medications, parasite preventatives, and pet health products. Online pharmacy available through theirvet.com. Written prescriptions also provided for third-party pharmacy fulfillment.
3. Pet Grooming Services: Professional grooming services including nail trims, ear cleaning, shampooing, brushing, de-matting, and breed-specific cuts, clips, trims, and styles for cats and dogs who are current medical patients
4. Boarding Services: Overnight and extended stay boarding for pets with requirements including current vaccinations and negative fecal tests
5. Health Certificates: Veterinary health certificates required for interstate and international pet travel

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Hayes Barton Animal Hospital is a full-service veterinary hospital in Raleigh, NC that provides medical, surgical, and dental care for dogs and cats at every life stage. Its core offerings include preventive/wellness care, advanced diagnostics, surgery, dental care, laser therapy, acupuncture, dermatology, ophthalmology, behavior counseling, pet grooming, pharmacy services, microchipping, travel health certificates, and end-of-life care, supplemented by an in-house and online pharmacy and 24/7 online booking via the PetDesk mobile app.

Product overview

Hayes Barton Animal Hospital is a full-service veterinary hospital offering a comprehensive portfolio of animal healthcare services for dogs and cats. The core offering centers on preventive and wellness care (annual exams, vaccinations, parasite prevention), advanced diagnostics, and surgical procedures including spay/neuter services. The hospital provides specialized services such as dental care, laser therapy, acupuncture, dermatology, and ophthalmology. Additional offerings include pet grooming, an in-house pharmacy with online ordering capability, microchipping, health certificates for travel, emergency care during business hours, and end-of-life pet care. The hospital recently launched PetDesk mobile app integration and 24/7 online booking for enhanced client convenience. Services are delivered at a single location in Raleigh, NC, with referral partnerships to 24-hour emergency facilities for after-hours needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventive & Wellness Care Annual wellness examinations for dogs and cats including temperature, eye/ear/teeth/skin examination, heart/lung assessment, joint evaluation, vaccinations, and parasite prevention, targeted at pet owners seeking primary preventive veterinary care.
• Advanced Diagnostics On-site laboratory and diagnostic testing services to identify health conditions not detectable through physical examination and confirm freedom from internal parasites, targeted at pet owners needing comprehensive health assessments for dogs and cats.
• Surgical Procedures Veterinary surgeries including spay and neuter procedures performed under general anesthesia through small incisions, with post-operative care and suture management, targeted at pet owners requiring surgical care for their dogs or cats.
• Preventive Dental Care Professional dental cleanings to combat gingivitis and dental disease in dogs and cats, including assessment for issues hidden below the gum line detectable only via x-rays, targeted at pet owners seeking preventive oral health care.
• Pet Laser Therapy Therapeutic laser treatment for pets to promote healing and provide pain relief for various conditions, targeted at pet owners seeking non-invasive pain management and rehabilitation therapy for dogs and cats.
• Acupuncture Ancient Chinese holistic healing practice using thin, sterilized needles placed into specific acupuncture points to stimulate the immune system and promote healing, targeted at pet owners seeking complementary therapies for chronic conditions, arthritis, and neurological recovery in dogs and cats.
• Pet Grooming Professional grooming services including nail trims, ear cleaning, shampooing, conditioning, brushing, de-matting, and breed-specific cuts performed by groomer Megan, targeted at dog and cat owners whose pets are current medical patients of the hospital.
• Pharmacy & Pet Products In-house pet pharmacy stocked with parasite preventatives and prescription medications purchased directly from manufacturers, plus an online pharmacy for convenient prescription ordering, targeted at pet owners seeking prescription and preventive products for their dogs and cats.
• Pet Microchipping Electronic microchip implantation between shoulder blades, approximately rice-grain sized, providing permanent pet identification linked to owner contact information via registry, targeted at dog and cat owners seeking permanent identification for their pets.
• Pet Health Certificates Health certificate issuance for pets traveling domestically within the United States, including required documentation for airline travel and interstate transport, targeted at pet owners who need to travel with their dogs or cats.
• Pet Emergencies Emergency veterinary care during regular business hours with referrals to 24-hour emergency animal hospitals when after-hours care, overnight observation, or specialty care is needed, targeted at pet owners facing urgent health situations with their dogs or cats.
• End of Life Pet Care Compassionate euthanasia services with guidance on decision-making, humane methods, and pet loss grief support resources including referrals to counseling services, targeted at pet owners facing end-of-life decisions for their dogs or cats.
• Pet Allergy & Dermatology Veterinary dermatology services for diagnosing and treating pet allergies, skin conditions, and related issues including allergy testing and elimination diets, targeted at pet owners whose dogs or cats have chronic skin or allergy conditions.
• Ophthalmology Eye care services for pets including examination and treatment of ophthalmic conditions, targeted at pet owners whose dogs or cats require diagnosis or treatment of eye-related conditions.
• Behavior Counseling Consultation services for addressing behavioral problems in dogs and cats, including aggression, anxiety, and other behavioral issues, targeted at pet owners seeking professional guidance for their pets' behavior.
• Online Pharmacy Online prescription ordering service through a trusted online pharmacy partner, allowing clients to purchase medications and pet products digitally, targeted at pet owners seeking convenient home delivery of prescription and preventive products.
• Online Appointment Booking 24/7 online appointment scheduling system accessible via desktop, phone, or tablet, enabling pet owners to select appointment type, choose date/time, share details, and receive visit reminders, targeted at pet owners seeking convenient self-service appointment booking.
• PetDesk Mobile App Mobile app through the PetDesk platform enabling pet owners to book appointments, receive updates and reminders, order/request refills, view and share vaccination records, and manage recurring pet care tasks, targeted at pet owners seeking convenient digital access to the hospital's services.

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Saving GraceminorOthersSaving Grace is a non-profit 501(c)(3) organization in North Carolina dedicated to helping homeless animals find permanent, loving homes. Hayes Barton Animal Hospital supports Saving Grace with donations of medications and supplies.
• Animal KindminorOthersAnimal Kind's mission is to end the unnecessary euthanasia of adoptable cats and dogs in North Carolina shelters. Hayes Barton Animal Hospital donates pet food and medical supplies to support this organization.
• AARF (Animal Adoption and Rescue Foundation)minorOthersAARF exists to improve the lives of cats and dogs while strengthening the human-animal bond. Hayes Barton Animal Hospital makes a donation to AARF for each patient that crosses the rainbow bridge to honor their memory.
• Pet Poison HelplineminorStrategic or Co-development PartnerPet Poison Helpline is referenced as an emergency resource for toxic ingestion situations. The hospital maintains their contact information (1-855-764-7661) in their pet first aid kit recommendations for pet owners.
• PetDeskcoreTechnology or IntegrationPetDesk is the mobile app platform provider enabling the hospital's 24/7 appointment booking, prescription refill requests, vaccination records viewing/sharing, and pet care task management capabilities.

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Emerging players

• Bond Vet: VC-backed modern companion animal clinic chain with an emphasis on telemedicine, transparent pricing, and design-forward clinics. Operates primarily in the Northeast US, making it a geographic non-competitor but a leading example of the digital-first independent model that could expand into Raleigh.
• BluePearl Specialty + Emergency Pet Hospital: Specialty and emergency veterinary hospital chain (Mars Veterinary Health). Comparable to Hayes Barton only on the specialty touchpoints (ophthalmology, dermatology, surgery) — the practice refers complex cases to facilities like BluePearl, which represents both a partner and a competitive threat.
• Small Door Veterinary: Membership-based companion animal clinic concept with modern mobile app and concierge-style service. Geographically regional (NY/Boston/Washington DC) but highly comparable service model (app-first, full-service care) to the digital trajectory Hayes Barton has begun.
• easyvetclinic: Low-cost vaccination and wellness clinic franchise serving pet owners who prioritize convenience and price over full-service care. Competes with Hayes Barton for routine preventive/wellness visits, particularly with price-sensitive clients.
• Modern Animal: Tech-enabled companion animal clinic chain with a membership model and proprietary software platform. Direct competitor to the digital-service playbook Hayes Barton has adopted, with a sharper technology differentiation.

Others

• VetCor: Veterinary consolidator that acquires and operates general practice animal hospitals. Mentioned in Hayes Barton's legal documents, making it a directly relevant comparator on operating model and a potential roll-up acquirer for North Carolina independents.

Broad incumbents

• Banfield Pet Hospital: Mars Veterinary Health-owned chain of ~1,000+ in-store companion animal clinics. Directly comparable in core preventive/wellness/surgery/dental services, with a more standardized, lower-touch model that competes with independents on price and convenience.
• Thrive Pet Healthcare: Multi-brand veterinary platform (general practice, specialty, and emergency) operating across the US. Competes with Hayes Barton in primary care while offering broader specialty/emergency capacity that an independent single-site practice cannot match.
• PetVet Care Centers: Network of companion animal hospitals concentrated in the Eastern US, with a comparable general practice + specialty service profile. Represents the consolidation pathway that threatens solo independent operators.
• VCA Animal Hospitals: Largest US network of companion animal veterinary hospitals (now part of Mars Veterinary Health). Operates as a multi-site general practice/specialty chain with the same dog/cat patient mix and full-service medical offerings as Hayes Barton — but at vastly greater scale and corporate backing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HayesBartonAnimalHospital
• LinkedInlinkedin.com/company/hayes-barton-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hayes Barton Animal Hospital