Healthcare Rehabilitation

What Healthcare Rehabilitation does

HealthCare NZ (operating as Healthcare Rehabilitation) is New Zealand's largest home care, disability, and wellbeing support provider, employing 7,500+ health professionals across the country. Founded in 1988 and operating for more than 30 years, the company delivers a broad portfolio of community-based services including home care, aged care, dementia care, palliative care, respite care, chronic long-term support, ACC injury rehabilitation, ACC nursing, brain and spinal injury support, clinical oversight, under-65s home care, and children and youth support. The company is a subsidiary of New Zealand Health Group Limited and operates under a private ownership structure.

The business has invested in a digital ecosystem to support both clients and its frontline workforce. The My Homecare Portal provides client-facing access and management of care services, while the Kahu Support Worker App equips care workers with mobile workforce tools. The company has also partnered with My Funding My Way to enable Individualised Funding (IF) arrangements, giving clients more direct control over how care budgets are deployed, and has launched a virtual reality programme with Age Concern Southland to extend into tech-enabled therapeutic interventions for elderly clients. In 2025, the company received the Home Care Award, reinforcing brand credibility.

Revenue mechanics are anchored in government-funded contracts channelled through NASC, ACC, the Ministry of Health, and Te Whatu Ora, with supplementary income from self-directed Individualised Funding clients and likely private payers. The go-to-market model relies on referrals and assessments from public agencies, sustained by the company's nationwide local-team footprint and accreditation status. Financial details including revenue, margins, and headcount trends are not publicly disclosed, limiting external triangulation.

Name

Healthcare Rehabilitation

Legal name

New Zealand Health Group Limited

Website

https://healthcarerehab.co.nz

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

HealthCare NZ is New Zealand's largest home care, disability, and rehabilitation provider, employing 7,500+ health professionals to deliver community-based aged, dementia, injury, and disability support funded primarily through government agencies.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industry

Palliative Care (Home-Based) Providers (HLAFAEAD)

Keywords

• Home care services
• Disability support
• Aged care services
• Rehabilitation nursing
• Palliative care services

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Funded Care: Services funded through government agencies including Ministry of Health, Te Whatu Ora, and ACC. Many services are fully funded for eligible clients through these channels.
2. Private Home Care: Private pay options for clients not eligible for government funding or seeking additional/flexible services beyond funded care.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

HealthCare NZ delivers personalised home-based personal care, nursing, disability support, rehabilitation, aged care, dementia care, palliative care and respite services to individuals across New Zealand. Services are funded primarily through government agencies (Ministry of Health, Te Whatu Ora, ACC) via NASC referrals, with private-pay options for non-funded clients. The company supports clients through a workforce of over 7,500 health professionals and digital tools including the My Homecare client portal and the My Funding My Way funding management platform.

Product overview

HealthCare NZ operates as a comprehensive home care and disability support service provider in New Zealand, offering a portfolio of care services rather than a unified technology platform. The core offerings include Home Care, Aged Care, Dementia Care, Palliative Care, Respite Care, and Chronic Long Term Support, complemented by ACC-funded Nursing Services, ACC Injury Rehabilitation, and Brain and Spinal Injury Support. The company provides an online client portal called My Homecare for scheduling and care management, a mobile app for support workers (Kahu), and Individualised Funding management through a My Funding My Way partnership. Services span from personal care and companionship to specialized medical nursing, with clinical oversight ensuring quality standards across all offerings.

Differentiator

Problem solved

Functional benefit

Brands

• My Homecare: Online tool allowing clients to view, modify, or share information about their home support services online
• Kahu Support Worker App
• My Funding My Way

Products and services

• Home Care Personalised in-home care providing support with daily activities, personal care, and companionship to help people live safely and independently in their own homes.
• Aged Care Specialised support services for older adults to help them maintain independence and quality of life in their own homes.
• Dementia Care Specialised care for individuals living with dementia, providing tailored support to maintain safety, dignity, and quality of life.
• Palliative Care Services Compassionate end-of-life care and support for individuals with life-limiting conditions, supporting comfort and dignity.
• Respite Care Temporary care services that give family caregivers a break from their caregiving responsibilities.
• Chronic Long Term Support Ongoing support services for individuals with chronic health conditions requiring sustained care and assistance.
• ACC Injury Rehabilitation & Recovery ACC-funded rehabilitation services helping people recover from injuries and regain independence.
• ACC Nursing Services Wound care, district nursing, and in-home medical support for ACC claimants and those with complex nursing needs.
• Brain and Spinal Injury Support Specialised support for individuals with brain or spinal cord injuries, providing rehabilitation and ongoing care.
• Clinical Oversight Professional clinical governance and oversight ensuring quality and safety of care delivery across all services.
• Homecare Support Under-65s Home support services for individuals under 65 with disabilities or health conditions requiring care assistance.
• Children and Youth Support Support services for children and young people with health or disability needs.
• Individualised Funding Funding management service through the My Funding My Way partnership, allowing clients to manage their own disability funding and support workers.
• My Homecare Online client portal allowing users to view care calendars, schedule appointments, choose support workers, and manage their care services.
• Kahu Support Worker App Mobile application for support workers to manage their schedules and service delivery.
• Medical Alarms Medical alarm services provided through partner brand Freedom Alarms for emergency response and safety monitoring.

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Age Concern SouthlandminorStrategic or Co-development Partner · 19 June 2026Age Concern Southland's VR programme for seniors, which has been featured on RNZ (Radio New Zealand). HealthCare NZ supports this initiative to help reduce isolation among seniors through virtual reality technology.
• My Funding My WaycoreStrategic or Co-development PartnerPartnership with My Funding My Way, the specialist Individualised Funding provider within New Zealand Health Group, to help clients manage their funding online with support from dedicated coaches. The platform enables budget management, cost tracking, payment management, and Support Worker booking.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Nurse Maude: Christchurch-based home healthcare provider offering district nursing, home support, and palliative care. Direct competitor in skilled home health and palliative services in the South Island.
• Access Community Health: One of NZ's largest home and community support providers, delivering personal care, nursing, and rehabilitation services to ACC, MoH-funded and private clients. Direct competitor in the same funding channels and service lines.
• Presbyterian Support Northern (Enliven): Major NZ not-for-profit providing home support, aged care, and disability services across the upper North Island. Comparable scale and service mix with overlapping government-payer relationships.
• Geneva Healthcare: Sister brand within New Zealand Health Group providing community nursing, rehabilitation, and home support services across NZ. Directly comparable as both operate in home/community healthcare delivery under the same holding structure.
• Healthcare NZ (Bay of Plenty / regional DHB-affiliated providers): Note: Healthcare NZ is the subject; not a separate peer. (Omitted.)

Others

• Freedom Medical Alarms: Sister brand within NZ Health Group providing medical alarm and emergency response services. Adjacent service that complements home care delivery and is explicitly cross-marketed on HealthCare NZ's site.

Broad incumbents

• Ryman Healthcare: NZ's largest listed aged-care operator focused on retirement villages and residential care, with growing home and community services. Comparable as a broad incumbent in NZ elder care but primarily residential rather than home-based.
• Arvida Group: NZ retirement village and aged-care operator with growing wellness and home-care offerings. Comparable in serving the NZ elderly population but primarily residential.
• BUPA New Zealand: Global healthcare group operating aged care homes and some home support in NZ. Overlaps in elderly and disability support services but skewed toward residential care.

Emerging players

• Helping Hands (UK): UK home care provider offering live-in and visiting care. Comparable as a private-pay home care operator, though in a different regulatory and funding jurisdiction.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/healthcare-rehabilitation

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthcare Rehabilitation