Mercy Hospital for Women

Name

Mercy Hospital for Women

Legal name

Mercy Hospitals Victoria Limited

Website

https://health-services.mercyhealth.com.au

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Mercy Hospital for Women is a specialist public women's hospital in Heidelberg, Victoria, providing maternity, neonatal, gynaecology, and perinatal mental health services as part of the Catholic Mercy Health network. It serves Medicare-eligible and private patients across Victoria and southern NSW through multiple sites, outpatient clinics, and community mental health programs.

Ownership category

akta.pro rank

Product category

Women's Health and Maternity Hospital Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (6223), Ambulatory Health Care Services (621), Other Residential Care Facilities (62399)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Lactation, Postpartum & Perinatal Support Services (HLAFAJAN), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB)

Keywords

• Women's health services
• Maternity hospital care
• Perinatal mental health
• Neonatal care services
• Public hospital services

Headquarters

HQ city

Heidelberg

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public Hospital Services: Mercy Hospital for Women operates as a public hospital providing healthcare services to Medicare-eligible patients at no cost. Services are funded through the Australian public healthcare system.
2. Private Patient Services: The hospital provides services to privately insured patients, with options for elective surgery available to both public and private patients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Mercy Hospital for Women is a public specialist women's hospital in Heidelberg, Victoria, providing maternity, neonatal, gynaecology, and perinatal mental health services as part of the Mercy Health Catholic network. The hospital serves Medicare-eligible patients at no cost and privately insured patients, supported by outpatient clinics, inpatient units, and multidisciplinary care teams. Complementary services across the Mercy Health network include palliative care, mental health, emergency care, and interpreter services.

Product overview

Mercy Hospital for Women is part of Mercy Health, a Catholic healthcare organisation operating hospitals and health services across Victoria and southern New South Wales. The portfolio includes Mercy Hospital for Women (specialist women's hospital in Heidelberg), Werribee Mercy Hospital (general acute hospital), Mercy Mental Health and Wellbeing Services, Mercy Palliative Care, and Early Parenting Centres. These services operate as integrated components of the broader Mercy Health system, offering public and privately insured patients access to maternity, neonatal, gynaecology, perinatal mental health, palliative care, emergency, surgical, and community-based mental health services. The organisation provides specialist outpatient clinics, inpatient units including the Gabrielle Jennings Centre for Palliative Care and the Werribee Mercy Psychiatric Unit, and support services such as interpreting services and post-discharge support programs.

Differentiator

Problem solved

Functional benefit

Brands

• Mercy Health Health Services: Overall healthcare services brand under Mercy Health providing hospitals and clinics across Victoria and southern New South Wales

Products and services

• Mercy Hospital for Women A specialist women's hospital in Heidelberg, Victoria providing maternity, neonatal, gynaecology, and perinatal mental health services as part of the Mercy Health group. Available to Medicare-eligible patients at no cost and to privately insured patients.
• Werribee Mercy Hospital A general public hospital in Werribee, Victoria providing emergency care, surgery, maternity services, mental health, and palliative care, available to both public and privately insured patients.
• Perinatal Mental Health Service An outpatient and consultation-liaison service at Mercy Hospital for Women providing mental health care for women during pregnancy and the postnatal period, including preconception assessment for women with pre-existing mental illness.
• Palliative Care Inpatient Service (Gabrielle Jennings Centre) A 12-bed inpatient palliative care unit at Werribee Mercy Hospital providing symptom management, end-of-life care, and psychosocial support for patients with advanced malignant and non-malignant diseases.
• Prevention and Recovery Care (PARC) A residential short-term recovery support and treatment service for people with mental illness, operated in partnership with CoHealth at Deer Park, Victoria, to prevent hospital admission and support transition to community living.
• Post Discharge Support Program A peer and carer peer support service at Werribee Mercy Hospital providing follow-up support for patients discharged from mental health inpatient units to promote recovery and resilience.
• Mercy Palliative Care A specialist palliative care service providing 24-hour support, advice, and bereavement services to patients in the community and their families.
• Interpreting Services Professional interpreter and translator services available at Mercy Hospital for Women and Werribee Mercy Hospital to support patients with limited English proficiency, including in-person bookings and TIS National phone interpreting.
• Emergency Department A 24-hour emergency department at Werribee Mercy Hospital providing urgent assessment and treatment for people of all ages, operating without an appointment system with patients seen by triage priority.
• S.M.A.R.T. Clinic (Symptom Management and Referral Team) An outpatient clinic at Werribee Mercy Hospital treating patients with end-stage life-limiting non-malignant diseases, providing assessment and management of distressing symptoms.
• Mercy Pregnancy and Emotional Wellbeing Study (MPEWS) A longitudinal cohort study of pregnant women exploring the impact of perinatal depression on women and their children, recruiting participants through Mercy Hospital for Women and other sites.

Quantifiable outcome

• Most women are offered an appointment within three weeks of referral; high-priority cases seen within five to seven days
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• CoHealthcoreStrategic or Co-development PartnerPrevention and Recovery Care (PARC) service is run in partnership with CoHealth to support people with mental illness and prevent worsening of their illness. The partnership provides short-term residential recovery support and treatment for people in need of more supportive mental health care, helping prevent hospital admission and supporting transition to community living.
• Mercy Health FoundationcoreStrategic or Co-development PartnerMercy Health Foundation supports programs to improve the health and wellbeing of those in need. The foundation raises funds for hospitals, nurseries, aged care homes, and the general community, supporting the charitable mission of Mercy Health.
• BeyondblueminorStrategic or Co-development PartnerThe Mercy Pregnancy and Emotional Wellbeing Study (MPEWS) has been funded by Beyondblue, the Australian mental health support organization, along with National Health and Medical Research Council project grants.
• National Health and Medical Research CouncilminorStrategic or Co-development PartnerMPEWS study has received funding from the National Health and Medical Research Council (NHMRC) project grants for perinatal depression research.
• Translating and Interpreter Service (TIS) NationalcoreImplementation/ SI/ Consulting PartnerTIS National, provided by the Department of Home Affairs, provides interpreting services for people who do not speak English. Mercy Health utilizes TIS to connect non-English speaking patients with interpreters who can facilitate communication with Mercy Health staff.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Regional players

• Austin Health: Major tertiary public health service in Heidelberg, geographically adjacent to Mercy Hospital for Women across Studley Road. Comparable Victorian public academic hospital providing overlapping acute and outpatient services.
• Royal Prince Alfred Hospital (Sydney Local Health District): Major Sydney tertiary public hospital with substantial women's health, maternity, and mental health services. Comparable scope of public academic hospital services but serves NSW rather than Victorian catchment.

Broad incumbents

• Ramsay Health Care: Largest private hospital operator in Australia, running Frances Perry House and other maternity/women's sites. Comparable women's health and acute service offering but via private insurance model.
• St Vincent's Health Australia: Major Catholic acute hospital network operating St Vincent's Hospital Melbourne and other sites. Comparable Catholic, not-for-profit, multi-site hospital operator with similar mission-driven and bulk-billed service mix.
• St John of God Health Care: Large Catholic not-for-profit hospital operator across Victoria, NSW, and WA, offering maternity and women's services alongside broader acute care. Same faith-based operator model as Mercy Health and directly comparable governance and funding structure.
• Cabrini Health: Catholic not-for-profit private hospital group operating across Melbourne with maternity and women's health services. Comparable faith-based operator with private patient revenue model and geographic overlap with Werribee Mercy.

Direct peers

• Monash Health (Monash Women's): Victoria's largest public health service, operating Monash Women's (maternity, gynaecology) at Clayton. Direct competitor in southern and bayside Melbourne for specialty women's services.
• The Royal Women's Hospital: Melbourne's other public specialist women's hospital, operating maternity, neonatal, gynaecology, and perinatal mental health services. Direct competitor for Mercy Hospital for Women across the same specialty patient base in metropolitan Victoria.
• Frances Perry House: Private specialist women's hospital in Parkville, Melbourne, co-located with Royal Women's. Directly comparable maternity, gynaecology, and neonatal offering but funded via private insurance and out-of-pocket fees.
• Joan Kirner Women's and Children's (Western Health): Western Health's Sunshine Hospital women's and children's tower, providing public maternity, neonatal, and gynaecology services for Melbourne's western suburbs — overlapping Werribee Mercy's catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MercyHealthAus
• YouTubevimeo.com/mercyhealth
• Facebookfacebook.com/MercyHealthAus
• LinkedInlinkedin.com/company/mercy-hospital-for-women-melbourne
• Instagraminstagram.com/mercyhealthaus

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercy Hospital for Women