Higher Elevation Ltd

What Higher Elevation Ltd does

Higher Elevation Ltd is a privately held, founder-owned mobility lift specialist headquartered in Maidstone, Kent. Founded in September 2000 by Nash Kumar and Phil Zammit with a single Ford Transit van, the company has grown over 24 years into the largest independently owned mobility lift specialist in the South East of England, employing between 11 and 50 staff with over 100 years of combined industry experience. The business operates from a Granville Road headquarters that includes a by-appointment showroom, supported by free no-obligation home surveys and 24-hour, 7-day breakdown response across Kent and surrounding counties.

The company's core offering is the supply, installation, servicing, repair and removal of stairlifts (straight, curved, outdoor, rental and reconditioned), through-floor lifts, wheelchair platform lifts, inclined and vertical platform lifts, step lifts, ceiling hoists and private elevators. It is a multi-brand authorised dealer rather than a manufacturer, representing Stannah, Access BDD, Wessex, Terry Lifts, Etac, Invacare, LiftUp (including the FlexStep dual-function product), Homeadapt and Ganser, which allows manufacturer-neutral advice. The service portfolio includes Gold and Silver service contracts (from £250/year), rental subscriptions (£50-£75/month), 24-hour emergency repairs, and a buy-back and removal scheme for used units.

Higher Elevation generates revenue through a mix of one-time product sales with installation, recurring rental and service-contract subscriptions, professional repair services, and buy-back transaction fees. VAT relief is offered for chronically ill or disabled customers. The primary customer segment is elderly and mobility-impaired homeowners, supplemented by healthcare facilities, local councils, housing associations, commercial businesses and education establishments. The go-to-market is direct-to-consumer via field surveys, an appointment-only showroom, phone and email enquiries, with customer referrals and local SEO as the leading demand sources. The company holds ISO 9001 and ISO 14001 certifications alongside BHTA, CHAS, Constructionline, EXOR, SafeContractor, CSCS, Trustmark, CheckaTrade and Which? Trusted Traders accreditations.

Name

Higher Elevation Ltd

Legal name

Higher Elevation Ltd

Website

https://higherelevation.co.uk

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Higher Elevation Ltd is a founder-owned mobility lift specialist based in Maidstone, Kent, selling, installing, renting and servicing stairlifts, platform lifts, through-floor lifts and ceiling hoists from multiple leading brands across the South East of England.

Ownership category

akta.pro rank

Headquarters

HQ city

Maidstone, Kent

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: Sale of new and reconditioned stairlifts, platform lifts, through-floor lifts, and ceiling hoists with installation included.
2. Rental Program: Monthly rental of stairlifts including servicing, parts, and callouts. £50pm for straight stairlifts, £75pm for curved stairlifts, with initial setup fees.
3. Service Contracts: Annual maintenance and service contracts providing ongoing cover for breakdowns, parts, and servicing after warranty expires. Starts from £250 per year.
4. Breakdown and Repair Services: Emergency breakdown callouts and repairs for stairlifts and other mobility lifts, with 24-hour response capability.
5. Buy-Back and Removal Services: Purchase of used stairlifts meeting criteria (1-3 years old) and removal services for older units.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Higher Elevation Ltd is a mobility lift specialist that supplies, installs, services, and repairs stairlifts, through-floor lifts, platform lifts, ceiling hoists, and private elevators for domestic and commercial customers in Kent and the wider South East of England. The company operates as a multi-brand dealer sourcing equipment from leading manufacturers (including Stannah, Access BDD, Wessex, Terry Lifts, and LiftUp), and offers one-time purchase, reconditioned, and monthly rental options along with ongoing aftercare service contracts.

Product overview

Higher Elevation Ltd is a mobility lift specialist providing a comprehensive portfolio of products and services for individuals with mobility needs. The company offers stairlifts (straight, curved, outdoor, rental, and reconditioned options), through-floor lifts, wheelchair platform lifts, ceiling hoists, step lifts, and private elevators for domestic and commercial use. The product range includes leading brands such as Stannah, Flow, and FlexStep. Beyond product sales, Higher Elevation provides installation, maintenance services through Gold and Silver service contracts, emergency repairs, and a stairlift buy-back/removal program. The company serves the South East of England, primarily Kent and surrounding areas, positioning itself as an independent mobility specialist with unbiased advice across multiple manufacturers.

Differentiator

Problem solved

Functional benefit

Products and services

• Straight Stairlifts

Quantifiable outcome

• Average stairlift running cost is £7-10 per year in electricity
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• StannahcoreTechnology or IntegrationTrusted supplier and brand partner for stairlifts. Higher Elevation is a certified Stannah dealer and achieved first dealers to complete the Stannah certificate of excellence.
• Access BDDcoreTechnology or IntegrationTrusted supplier of stairlift and mobility products.
• WessexcoreTechnology or IntegrationTrusted supplier of through floor lifts and other mobility products.
• Terry LiftscoreTechnology or IntegrationTrusted supplier of lift products including the Terry Affinity Lift.
• LiftUpcoreTechnology or IntegrationSupplier of FlexStep products for commercial and residential platform lift solutions.
• Kent County CouncilminorStrategic or Co-development PartnerJoint participation in the Kent REVS Up for Cleaner Air scheme - loan of electric van to reduce carbon footprint. Joint funded scheme with Kent County Council and Highways England.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Acorn Stairlifts: One of the UK's largest stairlift manufacturers and direct sellers, offering straight and curved stairlifts nationwide. Directly comparable product range, customer base (elderly/mobility-impaired homeowners), and sales motion (home survey + installation) to Higher Elevation, but operating at significantly greater national scale.
• Platinum Stairlifts: Independent UK stairlift supplier offering new, reconditioned, and rental stairlifts with nationwide installation. Directly comparable business model, pricing tiers, and customer segment to Higher Elevation.
• Brooks Stairlifts: UK stairlift specialist offering new, rental, and reconditioned stairlifts with national coverage. Directly comparable product offering (straight, curved, rental, reconditioned) and customer base to Higher Elevation.
• Companion Stairlifts: UK-based stairlift manufacturer and installer with a direct-to-consumer home-survey model. Overlapping product range including straight and curved stairlifts, rentals, and servicing, serving similar elderly/mobility-impaired residential customers.
• TK Access Solutions: UK mobility access specialist offering stairlifts, through-floor lifts, platform lifts, and ceiling hoists across domestic and commercial segments. Comparable product portfolio and direct-to-customer installation and service model.
• Handicare (Accessibility): Global provider of stairlifts, patient handling, and accessibility solutions including the Handicare 1000/1100 stairlift ranges. Direct product overlap in residential and commercial mobility lifts, with comparable direct-to-consumer installation model.

Broad incumbents

• Stannah Stairlifts: The UK's largest stairlift brand, manufacturing a broad range of stairlifts, homelifts, and platform lifts and selling both direct and through authorised dealers including Higher Elevation. Overlapping product categories and target customers make it the most relevant broad incumbent reference.

Regional players

• Dolphin Stairlifts: UK stairlift supplier serving southern England with new and reconditioned stairlifts and a direct survey/installation model. Overlapping customer base and product mix, with geographic reach that partially overlaps the South East region Higher Elevation serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@higherelevation
• Facebookfacebook.com/HigherElevation
• LinkedInlinkedin.com/company/higher-elevation

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Higher Elevation Ltd