What HiWEB does

HiWEB (legally Dadeh Gostar Asre Novin, or DGA Novin) is an Iranian licensed telecommunications operator founded in 2003, privatized in 2009 under the HiWEB brand, and listed on the Tehran Stock Exchange since 2017. It is the second-largest ADSL provider in Iran after the state-owned Telecommunication Company of Iran, holding multiple regulatory licenses including a UNSP license, an FCP license (No. 100-94-11) granted in 2016, and the exclusive nationwide license for Iran's public Trunked Radio System (TRS) obtained in 2015. The company operates a multi-technology connectivity platform spanning ADSL2+ over copper telephone lines, FTTH fiber (branded Azarakhsh) with speeds up to 1,000 Mbps, 4G LTE for rural USO coverage, and TD-LTE wireless broadband, supplemented by MVNO mobile services, public trunked radio with PS-LTE for professional users, GPS-based fleet dispatch, VPS hosting, and data center services that hosted approximately 20% of Iran's intranet as of 2016.

The company serves both residential and enterprise customers across all 31 Iranian provinces, supported by 31 regional offices, 800+ telecom centers, 2,000+ trunked radio base stations, and a 24/7 nationwide helpline (1565) plus self-service online panel (panel.hiweb.ir). Its customer base spans individual households on subscription or volume-based plans, enterprises on dedicated broadband / leased lines / point-to-point wireless, mission-critical professional users on TRS / PS-LTE, and government clients — most notably the Ministry of Communications and Information Technology under a 10-year exclusive USO contract to deliver high-speed internet to more than 25,000 rural villages. Select customers include the Ministry of Communications, Communications Regulatory Authority, the HiWEB-AvaCell consortium partner for USO, and Iran Zamin Bank for the FARDA neobank venture launched in 2021.

HiWEB's revenue model combines recurring monthly, multi-month, and annual subscriptions for connectivity plans; usage-based data add-ons (Sparkler, Extra Traffic); hardware sales (4G modems); managed services from data center hosting; and B2B dedicated broadband and trunked radio subscriptions. Distribution is hybrid: product-led self-serve online for residential consumers, plus a dedicated enterprise sales department, 31 provincial offices, agents/resellers, and a multi-stage referral/network sales program. International footprint is via a 2016 Vodafone Partner Market agreement for IoT and multinational corporate customers. Forward strategy is anchored by the multi-year USO rural rollout, expansion of FTTH and mobile services, and diversification into fintech through the FARDA neobank partnership.

Name

HiWEB

Legal name

Dadeh Gostar Asre Novin (DGA Novin)

Website

https://hiweb.ir

Company type

Public

Founded year

2003

Operating status

Operating

Headcount range

501–1,000 employees

Short description

HiWEB is Iran's second-largest ADSL provider and a licensed telecom operator offering ADSL2+, FTTH, 4G LTE, TD-LTE, and exclusive nationwide trunked radio services to residential, enterprise, and government customers across all 31 Iranian provinces, including a 10-year USO contract covering 25,000+ villages.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications Services)

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC)

Keywords

• Broadband internet services
• Fiber optic internet
• 4G LTE connectivity
• Data center hosting
• Trunked radio network

Headquarters

HQ city

Tehran

HQ country

Iran

HQ region

Middle East

Offices32 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription Services (ADSL2+, FTTH, 4G): Recurring monthly/quarterly/annual subscription fees for internet access services. Both volume-based and non-volume-based plans offered. Revenue is generated through periodic billing cycles with additional data top-up purchases.
2. Usage-based Data Packages (Sparklers, Extra Traffic): One-time or periodic purchase of additional data volumes (Sparklers) on top of base subscriptions. Sold at per-GB rates, activated for limited time periods.
3. Dedicated Broadband / Leased Line Services: B2B dedicated internet access services for organizations. Includes leased lines and point-to-point wireless connections. Sold primarily to enterprise and government customers.
4. Data Center Hosting Services: Hosting and collocation services for organizational websites and portals, including 20% of Iran's intranet hosted as of 2016.
5. Modem and Hardware Sales: Sale of 4G outdoor modems (e.g., B2338-168O at 750,000 Tomans) and indoor modem packages to customers as part of service setup.
6. Public Trunked Radio Services: Exclusive national public trunked radio system (TRS) providing voice and broadband data communication services to professional users under a 5-year nationwide license.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

HiWEB is an Iranian internet service provider (ISP) and telecommunications company selling broadband internet access to residential and enterprise customers across Iran via ADSL2+, FTTH (fiber), 4G LTE, TD-LTE, and MVNO mobile services. It also operates the country's exclusive public trunked radio network (PS-LTE), data center hosting, and dedicated broadband/leased lines for organizations, all supported by a self-service user panel, a 24/7 chatbot, and 31 provincial offices.

Product overview

HiWEB is an Iranian internet service provider offering a diversified portfolio of connectivity products organized around three primary access technologies: ADSL2+ (copper-based broadband through telephone lines), 4G LTE (wireless for rural and urban subscribers), and FTTH/fiber optic (high-speed fiber branded Azarakhsh). The portfolio is structured as a core access platform supplemented by value-added services including Sparkler (time-limited data add-on packages), Nitro (subscription extension), a Referral Program, customer self-service panel, SMS information services, HiHelp support software, and VPS hosting. Enterprise offerings include Dedicated/Broadband internet, Data Center hosting (hosting ~20% of Iran's intranet), and Public Trunked Radio (exclusive nationwide professional radio network). MVNO and TD-LTE services extend the mobile access options. The legal entity operating under the HiWEB brand is Dadeh Gostar Asre Novin (DGA Novin), holder of FCP license No. 100-94-11 from the Communications Regulatory Authority.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Ranked second-largest ADSL provider in Iran after the Telecommunication Company of Iran, serving 800+ telecom centers nationwide
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Iran Zamin BankminorStrategic or Co-development Partner · 1 November 2021Partnership between HiWEB and Iran Zamin Bank to establish 'FARDA neobank' — a digital banking initiative leveraging HiWEB's telecommunications infrastructure and reach.
• VodafonecoreStrategic or Co-development Partner · 1 October 2016In October 2016, HiWEB and Vodafone announced a Partner Market agreement for Iran. Under this partnership, HiWEB provides Vodafone's multinational corporate customers with fixed and mobile services in Iran. Vodafone supports HiWEB in marketing, distribution, and sales, including the provision of Internet of Things (IoT) services. HiWEB gains access to Vodafone's IoT platform operating in 48 countries, enhancing its enterprise and B2B service offerings.
• AvaCellcoreStrategic or Co-development Partner · 1 January 2016HiWEB and AvaCell formed a consortium to execute the USO rural broadband project. The consortium provides more than 25,000 villages with fast broadband Internet access using 4G technology infrastructure.
• Ministry of Communications and Information Technology of IrancoreOthers · 1 January 2015HiWEB secured the country's largest communication network contract with the Ministry of Communication and Information Technology under the USO (Universal Service Obligation) program. The exclusive 10-year contract covers provision of high-speed internet to more than 25,000 villages across Iran.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Asiatech: Asiatech is a major Iranian ISP and fixed broadband provider offering ADSL, VDSL, FTTH, and dedicated services nationwide. It is a direct competitor to HiWEB in the residential and SME broadband market with comparable product breadth and provincial office coverage.
• Pishgaman-e Bartar (Pishgaman): Pishgaman is an Iranian ISP providing ADSL, FTTH, and dedicated broadband services across multiple provinces. It is a regional-direct competitor with comparable product offerings, particularly in central and southern Iran where HiWEB also operates provincial offices.
• Datak Telecom: Datak Telecom is an Iranian ISP and data center operator offering broadband, hosting, and dedicated services to enterprise and residential customers. It competes with HiWEB directly in the ISP and data center/hosting segments where HiWEB hosts 20% of Iran's intranet.
• Arya Sasol (HiNet/AryaNet): Arya Sasol/HierNet operates as an Iranian ISP offering broadband and dedicated services to residential and enterprise customers. It is a smaller-scale direct peer to HiWEB with overlapping product lines including ADSL and enterprise leased line offerings.
• Shatel (Pars Online): Shatel/Pars Online is one of Iran's largest private ISPs, offering ADSL, FTTH, and dedicated broadband to residential and enterprise customers across the country. It competes head-to-head with HiWEB for consumer broadband subscribers and operates a similar multi-product stack with provincial coverage.
• MobinNet: MobinNet (Tose'eh Resaneh-e Gharb) operates as a fixed wireless broadband and TD-LTE provider in Iran, competing with HiWEB in the wireless broadband segment and offering enterprise leased line services. Its TD-LTE offering directly overlaps HiWEB's mobile/wireless portfolio.

Broad incumbents

• MTN Irancell: Irancell is Iran's second mobile operator (a MTN-Iranian consortium) with nationwide 4G/LTE coverage. As mobile broadband accelerates, Irancell represents a broad incumbent competitor to HiWEB's residential fixed-line and wireless broadband offerings.
• Hamrah-e Aval (MCI): Mobile Communications Company of Iran (MCI/Hamrah-e Aval) is Iran's largest mobile operator with the broadest 4G/5G coverage. MCI increasingly competes with HiWEB via mobile broadband substitution and bundled home internet offerings, and represents the dominant wireless alternative to HiWEB's fixed broadband services.
• Telecommunication Company of Iran (TCI): TCI is the state-owned incumbent telecom operator and Iran's largest ADSL provider. While HiWEB is a customer of TCI's wholesale infrastructure, TCI also competes in the retail broadband market and dominates fixed-line telephony — making it both a wholesale partner and the principal competitive incumbent.
• Rightel (RighTel): Rightel is Iran's third mobile operator offering 3G/4G services with a focus on mobile broadband. While primarily a mobile operator, Rightel's home internet and data offerings overlap with HiWEB's wireless broadband (TD-LTE, 4G USO) products in residential segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hiweb
• Instagraminstagram.com/hiweb.official

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HiWEB