HJ Towing & Recovery

What HJ Towing & Recovery does

HJ Towing & Recovery Inc. is a family-owned towing and recovery operator headquartered in Carlisle, Pennsylvania, founded in 1999 by Heidi and Jake Richcreek. The company provides 24/7/365 emergency light-duty to heavy-duty towing, vehicle recovery, mobile repair, full-service shop repair, vehicle storage, fleet maintenance, accident cleanup, and transportation services across Central, Northwest, and Western Pennsylvania, with claimed reach to all 48 continental U.S. states. It operates eight physical locations (Carlisle headquarters plus Carlisle, Dillsburg, New Bloomfield, Grantville, Clearfield x2, and Ebensburg yards) and runs a specialized heavy equipment fleet that includes 50-75 ton rotators, 25-50 ton straight-stick and slider wreckers, rollbacks, tractors, and modern (2021+) mobile service trucks.

The business model is transactional and unit-priced: police-dispatched light/medium/heavy-duty tows start at $350 per unit, recovery services are billed at $300-$1,750 per hour with 4-hour minimums on heavy equipment, and storage runs $75-$325 per day depending on vehicle class and inside/outside placement. Customer acquisition is primarily inbound via a 24/7 dispatch line (717-591-1907), formal police dispatch relationships across multiple Pennsylvania jurisdictions, and a channel partnership with AAA for roadside assistance calls. Commercial fleet maintenance and on-site mobile repair represent a secondary service line targeting business customers with recurring needs.

The company has no proprietary technology platform or software product; its digital presence is a Weebly-hosted website plus Facebook, Instagram, YouTube, and Twitter accounts. Differentiation rests on capital-intensive equipment depth, WreckMaster/NRC/Miller Industries certified operators, multi-location response coverage, and 25+ years of family ownership with established municipal and AAA relationships. There are no institutional investors, no M&A history, no funding rounds, and no disclosed revenue figure.

Name

HJ Towing & Recovery

Legal name

HJ Towing and Recovery Inc.

Website

https://hjtowing.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

HJ Towing & Recovery is a family-owned, 24/7 towing and heavy recovery operator founded in 1999, serving Central, Northwest, and Western Pennsylvania from eight locations with a specialized rotator and wrecker fleet, AAA and police dispatch partnerships, and mobile repair capabilities.

Ownership category

akta.pro rank

Product category

Towing and Recovery Services

NAICS

Motor Vehicle Towing (48841)

SIC

Services-Automotive Repair, Services & Parking (7500), Trucking & Courier Services (No Air) (4210), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

akta.pro secondary industries

Towing, Recovery & Vehicle Storage (Collision-Related) (TLAKAEAM), Towing, Recovery & Vehicle Removal Services (TLAJAJAC)

Keywords

• Towing and recovery
• Heavy duty towing
• Vehicle recovery services
• Mobile vehicle repair
• Vehicle storage

Headquarters

HQ city

Carlisle

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Towing Services: Primary revenue from towing vehicles ranging from light-duty (under 7,000 lbs GVW) to heavy-duty (over 17,000 lbs GVW). Rates vary by vehicle weight class and include police-dispatched rates starting at $350 for light-duty tows to HJ locations.
2. Recovery Services: Vehicle recovery services with specialized equipment including rotators (50-75 ton), straight-stick wreckers (25-50 ton), tractors, and service trucks. Recovery rates range from $300-$1,750 per hour depending on equipment type, with 4-hour minimums for most heavy equipment.
3. Vehicle Storage: Storage services for vehicles and cargo at secure facilities. Outside storage ranges from $75-$200 per day; inside storage ranges from $100-$325 per day depending on vehicle weight class.
4. Mobile and Shop Repair: Mobile repair services and full-service repair shop services for vehicles and equipment. Service truck rates at $350 per hour.
5. Transportation Services: Transportation of vehicles and equipment using rollback carriers, dry van/reefer trailers, and traveling axle trailers.
6. Fleet Maintenance Services: On-site fleet maintenance services for commercial and individual customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

HJ Towing & Recovery provides 24/7 emergency towing and recovery for light-duty to heavy-duty vehicles (up to 75-ton rotators), mobile and in-shop vehicle repair, secure vehicle and cargo storage, accident scene cleanup, and vehicle transportation services. The company operates eight Pennsylvania locations and dispatches across all 48 continental U.S. states, serving individual motorists, commercial fleets, and police departments.

Product overview

HJ Towing & Recovery operates as a unified service offering centered on 24/7 towing and recovery operations, supported by a diverse fleet of specialized equipment including rotators, heavy-duty wreckers, rollbacks, tractors, service trucks, and support units. The company provides a comprehensive suite of services spanning core towing/recovery operations, mobile and shop-based repair, body work, off-road recovery, fleet maintenance, accident cleanup, and transportation. Services are delivered through multiple Pennsylvania locations with equipment operated by certified wreckmaster and rotator-class trained personnel.

Differentiator

Problem solved

Functional benefit

Products and services

• Towing and Recovery
• Mobile Repair
• Full-Service Repair Shops
• Auto/Truck Body Repair
• Off Road Recovery
• On-Site Fleet Maintenance
• Accident Clean Up
• Decking/Un-decking of Trucks
• Transportation
• Vehicle Storage

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• AAA (American Automobile Association)coreChannel Partner/ Reseller/ DistributorAAA dispatches HJ Towing for roadside assistance calls including vehicle breakdowns, flat tires, out-of-gas situations, and accident recovery for AAA members in the service area. HJ Towing handles these dispatched calls as a contracted service provider for AAA's roadside assistance program.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• URGENT.LY: Digital-first roadside assistance and tow dispatch platform serving insurance carriers and fleets; competes for the same AAA-adjacent and commercial roadside demand that HJ captures via phone dispatch.
• HONK Technologies: App-based roadside assistance marketplace connecting stranded drivers with tow operators; represents the digital dispatch model that could erode HJ's traditional phone-dispatch competitive position over time.

Broad incumbents

• Cox Automotive (Manheim): Auto auction, vehicle logistics, and fleet services conglomerate; comparable in vehicle storage, transportation, and dealer-facing services though at enterprise scale far beyond HJ's footprint.
• Miller Industries: Largest North American manufacturer of tow and recovery equipment including the rotator and heavy wrecker lines that HJ operates; HJ's operators carry Miller Rotator-class certification, making Miller both a supplier and a capability anchor.
• Holman Automotive: Large fleet management and automotive services provider with on-site maintenance, accident management, and roadside support — overlaps with HJ's commercial fleet maintenance and mobile repair lines at greater scale.
• Jerr-Dan (Altec): Manufacturer of heavy-duty wreckers and recovery equipment under the Jerr-Dan brand, supplying the same equipment class that HJ operates; comparable through product overlap rather than direct service competition.
• Auto Club Group (AAA affiliate): AAA regional affiliate that dispatches tow providers like HJ for member roadside service; not a direct competitor but the institutional channel partner whose policies shape HJ's referral volume.

Direct peers

• Copart: National vehicle storage and auction operator that runs tow/impound yards at scale and handles insurance-dispatched vehicle recovery — directly comparable to HJ's impound, storage, and accident-recovery business lines, though at vastly larger scale.
• IAA (Insurance Auto Auctions): Operates salvage vehicle storage lots and partners with tow operators for accident recovery; highly comparable service mix (vehicle storage, impound, accident recovery) and serves the same insurance-dispatched value chain as HJ.

Others

• WreckMaster: Industry-standard towing and recovery training and certification body; HJ's WreckMaster-certified team anchors the comparable skill baseline that defines quality operators in this niche.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/hjtowing
• YouTubeyoutube.com/channel/hjtowing
• Facebookfacebook.com/hjtowing
• Instagraminstagram.com/hjtowing
• LinkedInlinkedin.com/company/hj-towing-&-recovery

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HJ Towing & Recovery