Hospice Mississauga

What Hospice Mississauga does

Hospice Mississauga is a registered Canadian nonprofit charitable organization (Charitable Registration Number: 132155011 RR 0001) founded in 1985 in Mississauga, Ontario, providing community-based hospice palliative care services to individuals facing life-limiting illness and to bereaved families. Service delivery is anchored on free-of-charge programming — hospice counselling, grief and bereavement support (1:1, support groups, walking groups), the HUUG children's program, social connections, wellness activities, spiritual care, and a 24/7 palliative helpline at 905-667-1865 — supported by 38 employees and 100+ trained volunteers. The organization rebranded from Heart House Hospice to Hospice Mississauga in November 2023 (with Ontario Trillium Foundation grant support) and in January 2026 broke ground on The Welton Centre for Hospice Palliative Care, a 12-suite, 40,000 sq ft residential hospice at 2176 Speakman Drive expected to open in late 2027.

The revenue model is a hybrid of government co-funding (approximately 50% of operating costs, with the Ministry of Health also funding two additional beds in early 2025) and community-based charitable giving (approximately $2 million annually plus 90% of capital costs of the new facility, roughly $25 million of a $28 million goal). Funding sources span monthly giving, tribute and securities donations, legacy/estate gifts, corporate event sponsorships (Golf Classic, Bed Race, Trees of Remembrance, 40th Anniversary Gala, Split the Pot Lottery), and major institutional gifts (Lakeview Village $1M over 10 years; a City of Mississauga $16.25M preferred-rate loan; an Ontario Trillium Foundation grant). Program impact in 2022 reached 2,502 individuals across palliative care, bereavement, children's, and group services; 2024 program-level metrics include 403 hospice counselling clients (2,051 visits), 337 HUUG referrals (1,050 visits), 529 wellness attendees, 212 helpline calls, and 171 social connections visits.

Customer segments are horizontally distributed across patients with life-limiting illness, bereaved adults, children and youth, caregivers, and the broader Mississauga community. Distribution is community-led and event-driven: a referral-driven in-home care model, multi-channel community outreach (website, Facebook, LinkedIn, Instagram, YouTube, email newsletter, press releases), and a regional healthcare partner network that integrates Hospice Mississauga with Trillium Health Partners, William Osler Health System, the Mississauga Halton Palliative Care Network, Acclaim Health, Home Instead, and peer hospices. As the largest community hospice in Ontario and an accredited Centre of Excellence, the organization is governed by a board chaired by Jennifer Muir, with Kitrina Fex as CEO and Graham Hill as Chief Development Officer leading the Building Compassion capital campaign.

Name

Hospice Mississauga

Legal name

Hospice Mississauga

Website

https://hospicemississauga.ca

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospice Mississauga is a registered nonprofit charity founded in 1985 that delivers free, community-based hospice palliative care — including counselling, bereavement support, the HUUG children's program, and a 24/7 helpline — to individuals with life-limiting illness and families across Mississauga, Ontario.

Ownership category

akta.pro rank

Product category

Hospice Palliative Care Services

NAICS

Home Health Care Services (62161), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice palliative care
• Bereavement support services
• Grief counselling programs
• End-of-life care
• Children's grief support

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funding: Government provides approximately 50% of annual operating costs and 10% of capital costs for the hospice centre construction.
2. Charitable Donations: Hospice relies on community donations for 50% of annual operating costs (nearly $2 million annually) and 90% of capital costs for the new hospice centre (approximately $25 million). Donors can give to programs, services, or the hospice centre campaign.
3. Tribute Donations: Donors can make tribute donations to honour loved ones, directing gifts to Programs and Services or the Hospice Centre building campaign.
4. Securities and Stock Donations: Donors can donate publicly-traded stock and securities to avoid capital gains tax and receive a tax receipt for the full appreciated value.
5. Legacy Gifts (Will/Insurance): Individuals can include Hospice Mississauga as a beneficiary in their Will or life insurance policy, providing charitable tax credits for estates.
6. Event Sponsorships: Corporate sponsors can partner with Hospice Mississauga for key fundraising events including Golf Classic, Bed Race, and Gala events.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Hospice Mississauga provides community-based hospice palliative care services — including individual and family hospice counselling, comprehensive grief and bereavement programs, the HUUG children's grief program, social connections, wellness, and spiritual care — delivered primarily through in-home visits and community programs by staff and 100+ trained volunteers. A 24/7 helpline and the Magic of Moments wish-granting program complement these services, with the organization currently building a 12-suite residential hospice centre. All client-facing services are provided free of charge; operations are funded approximately 50% by government and 50% by charitable donations.

Product overview

Hospice Mississauga offers a unified suite of hospice palliative care programs and services delivered through a community hospice model. The core offerings include Hospice Counselling for individuals with life-limiting illnesses, Grief and Bereavement support (with individual counselling, support groups, and wellness programs), HUUG (Help Us Understand Grief) for children and youth, Social Connections, Wellness, and Spiritual Care services. A 24/7 Hospice Palliative Helpline (905-667-1865) provides immediate support. The Magic of Moments program funds meaningful end-of-life wishes. All core programs are provided free of charge. The organization is building Mississauga's first dedicated hospice centre (The Welton Centre for Hospice Palliative Care) at 2176 Speakman Drive, a 12-suite facility expected to open in late 2027 that will provide inpatient care, respite care, and around-the-clock support alongside existing community-based services.

Differentiator

Problem solved

Functional benefit

Brands

• The Welton Centre for Hospice Palliative Care: The name for the new 12-bed Hospice Centre being constructed at 2176 Speakman Drive, named after a generous donation from The John and Joan Welton Foundation in 2018.
• Moments Campaign
• Magic of Moments
• HUUG (Help Us Understand Grief)

Products and services

• Hospice Counselling Individual and family counselling for those diagnosed with a life-limiting illness, providing advocacy, education, system navigation, and conversations around end of life to reduce anxieties and fears. Delivered in the client's home.
• Grief and Bereavement Comprehensive grief support including 1:1 professional grief counselling, volunteer support with weekly bereavement calls, 9-week bereavement support groups, social walking groups, educational seminars and workshops, and wellness programs.
• HUUG (Help Us Understand Grief) Support and education program for children and youth dealing with serious illness, dying, death, and grief. Provides short-term counselling, age-appropriate conversations, coping strategies, and legacy projects.
• Social Connections Weekly program offering individuals living with serious illness opportunities to meet, connect and socialize with others through various activities. Transportation available if needed.
• Wellness Programs supporting overall well-being through reiki, therapeutic touch, art therapy, counselling, guided meditation, restorative yoga, journaling, and music therapy, offered at no cost to participants.
• Spiritual Care Exploration of spiritual and existential concerns through practices such as prayer, counseling, or compassionate presence, promoting inner peace and sense of connection.
• Hospice Palliative Helpline 24/7 support line available at 905-667-1865 providing immediate assistance to individuals and families facing serious illness or grief.
• Magic of Moments Program that funds and coordinates meaningful end-of-life wishes for individuals facing terminal illness, including reunions with loved ones, special meals, family dinners, local excursions, or returning home.
• The Welton Centre for Hospice Palliative Care Mississauga's first purpose-built hospice centre with 12 care suites (including 2 for bariatric and isolation needs), social connections space, wellness areas, counselling rooms, HUUG programming rooms, and community meeting spaces. Will provide 24/7 residential care.
• Referral Services Online referral forms for Hospice Counselling, Bereavement, and HUUG (Palliative and Bereavement) programs, enabling individuals and families to access services.

Quantifiable outcome

• 486 palliative individuals, 589 bereaved individuals, 379 children, and 180 groups served in 2022
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

23 partnerships are on record, tiered core and minor.

• Mississauga Halton Palliative Care NetworkcoreStrategic or Co-development PartnerNetwork partner in the regional palliative care system, working collaboratively to deliver hospice services.
• Trillium Health PartnerscoreStrategic or Co-development PartnerHealthcare partner providing collaborative care integration for hospice services in Mississauga.
• William Osler Health SystemcoreStrategic or Co-development PartnerHealthcare system partner for regional health care integration.
• Ontario Mississauga Halton Local Health Integration NetworkcoreStrategic or Co-development PartnerLHIN partner for healthcare system coordination and funding.
• Central West Palliative Care NetworkminorStrategic or Co-development PartnerRegional network partner for palliative care coordination.
• KiwanisminorGTM or Marketing PartnerCommunity service organization partner supporting hospice fundraising and awareness.
• RotaryminorGTM or Marketing PartnerService organization partner for community support and fundraising.
• Orlando CorporationminorGTM or Marketing PartnerCorporate community partner supporting hospice initiatives.
• RBC (Royal Bank of Canada)minorGTM or Marketing PartnerCorporate partner; Board member Nabeel Khan is Regional Vice President at RBC.
• Acclaim HealthminorStrategic or Co-development PartnerHealthcare partner in the region providing health services.
• Bethell HospiceminorStrategic or Co-development PartnerNeighboring hospice organization for regional collaboration.
• The Dorothy Ley HospiceminorStrategic or Co-development PartnerNeighboring hospice in Etobicoke for regional collaboration.
• Hospice DufferinminorStrategic or Co-development PartnerRegional hospice partner for Dufferin County.
• Home InsteadminorStrategic or Co-development PartnerHome care services partner supporting in-home hospice care.
• MIAG Centre for Diverse Women & FamiliesminorStrategic or Co-development PartnerMulticultural health partner supporting diverse community engagement.
• Turner & PorterminorGTM or Marketing PartnerCommunity partner for events and fundraising.
• Pereira Walter Lawyers LLPminorGTM or Marketing PartnerLegal partner supporting estate planning and legacy giving awareness.
• PCHSminorStrategic or Co-development PartnerHealthcare partner organization.
• Give A MileminorGTM or Marketing PartnerCommunity partner for hospice-related initiatives.
• Tranquility Burial & Cremation Services Inc.minorGTM or Marketing PartnerFuneral services partner in the community.
• The Brogue Irish PubminorGTM or Marketing PartnerCommunity partner for events and fundraising.
• Mississauga Iron Inc.minorImplementation/ SI/ Consulting PartnerSteel contractor for hospice centre construction. Vice President Daniel Bellissimo: 'Supporting the city's first hospice is our way of giving back to the community.'
• EBC (and Canadian Grounds)minorImplementation/ SI/ Consulting PartnerConstruction contractor for hospice centre. EBC continued building despite winter weather conditions in early 2026.

Scale indicators15 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Hospice Palliative Care Ontario: Provincial umbrella association representing Ontario's hospice palliative care providers, accrediting members, and shaping policy/funding. Not a direct service peer but the sector's central coordinating body relevant to Hospice Mississauga's accredited Centre of Excellence status.
• Canadian Hospice Palliative Care Association: National association advancing hospice palliative care policy and practice across Canada. Sets standards that accredited community hospices like Hospice Mississauga align with.

Others

• Trillium Health Partners: Large hospital system serving Mississauga with inpatient palliative care and the regional palliative care program. Functions as a referral source and integration partner rather than a direct hospice peer, but competes for end-of-life care delivery in the region.
• VHA Home HealthCare: Charitable home health provider in the GTA delivering personal support, nursing, and palliative home care services. Overlaps with Hospice Mississauga on home-based palliative support but is broader in scope and clinical intensity.
• Home Instead Senior Care: National franchise network providing in-home personal care and companionship for seniors, including end-of-life support. Named as a partner for in-home hospice care in Mississauga; comparable in service modality but commercial rather than nonprofit.

Regional players

• Hospice Dufferin: Community hospice serving Dufferin County with volunteer-led in-home hospice and bereavement support. Named as a regional collaboration partner; comparable in model but smaller and serving a distinct geography adjacent to Mississauga.

Direct peers

• Acclaim Health: Community-based health charity in the Mississauga/Halton region delivering hospice palliative care, home care, and caregiver support. Operates overlapping services and is a named regional healthcare partner of Hospice Mississauga.
• Heart House Hospice: Previous brand identity of Hospice Mississauga itself (rebranded Nov 2023); listed to acknowledge the historical positioning the current organization occupied in donor/funder mindsets.
• Bethell Hospice: Community hospice in Caledon, Ontario providing residential and in-home hospice palliative care, grief and bereavement support. Directly comparable in service model, geography (GTA west), and donor-funded nonprofit structure to Hospice Mississauga.
• The Dorothy Ley Hospice: Etobicoke-based community hospice offering residential hospice beds, in-home palliative care, bereavement and wellness programs. Closely mirrors Hospice Mississauga's program mix and is an explicitly named regional collaboration partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xfacebook.com/hospicemississauga
• Facebookfacebook.com/hospicemississauga
• LinkedInlinkedin.com/company/hospicemississauga
• Instagraminstagram.com/hospicemississauga

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about Hospice Mississauga