Hotel Hafen Hamburg

Name

Hotel Hafen Hamburg

Legal name

Wilhelm Bartels GmbH & Co. KG

Website

https://hotel-hafen-hamburg.de

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Upscale Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

akta.pro secondary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

Keywords

• Harbor hotel accommodation
• Hanseatic hospitality services
• Hotel event venues
• Hotel restaurant dining
• Maritime themed lodging

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Hotel Room Accommodations: The primary revenue stream — approximately 380 rooms across ten room categories (Seemann through Lütte Klasse), priced from €90 to €180 per night. Room categories include singles, doubles, family rooms (sleeping up to 4 persons), and rooms with harbour or city views. Additional revenue from early/late check-out fees and extra person charges.
2. Food & Beverage — Restaurant Port: Full-service restaurant open daily 12:00–00:00, serving North German cuisine with harbour views. Generates revenue from à la carte dining, breakfast buffets (included in room packages), afternoon coffee & cakes, and 2–4 course set menus in packages.
3. Food & Beverage — Tower Bar: Cocktail and drinks bar open Thursday–Saturday evenings, featuring approximately 70 cocktail varieties and 360° harbour panorama. Contributes to F&B revenue through beverage sales and private events (closed society bookings).
4. Food & Beverage — Willi's Bierstube: Traditional German bierstube open Tuesday–Saturday evenings, serving draught beers and simple bar fare in a historic Hanseatic atmosphere.
5. Conference & Events: Conference rooms (Ellipse II & III, Library, Elbe room), Event-Terrasse, and Elbkuppel event space rented for corporate meetings, weddings, and private events. Revenue from room rental, catering packages, and event technology (screens, projectors, microphones, etc.).
6. Themed Stay Packages (Arrangements): Pre-packaged bundles combining accommodation, dining, and experiences (e.g., Hafenbrise Ahoi from €495 for 2 nights, Winter Ahoi from €555, Fernweh Ahoi from €265). These drives higher average booking values and cross-sells F&B and activities.
7. Gift Vouchers (Gutscheine): Digital and physical gift vouchers sold through the hotel's website (via Incert eTourismus) for hotel stays, restaurant meals, and bar visits. Provides upfront cash flow and customer acquisition.
8. Branded Merchandise (Hafenschätze Shop): Online shop selling Hotel Hafen Hamburg branded and harbour-themed merchandise, providing ancillary revenue from existing guests and fans.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Hotel Hafen Hamburg operates a four-star hotel with approximately 380 guest rooms across two buildings (Traditionshaus & Turm and Residenzgebäude) directly above the St. Pauli Landungsbrücken, offering harbour-view accommodation from €90 to €180 per night. The hotel runs three food and beverage outlets (Restaurant Port serving North German cuisine, Tower Bar with 360° harbour panorama, and Willi's Bierstube traditional pub), multiple conference and event venues (Elbkuppel, Ellipse meeting rooms, Event-Terrasse), themed stay packages combining rooms with harbour cruises or musical tickets, gift vouchers, and a branded merchandise shop.

Product overview

Hotel Hafen Hamburg is a family-owned four-star hotel offering approximately 380 rooms across two buildings (Traditionshaus & Turm and Residenzgebäude) with maritime Hanseatic decor. The product portfolio centers on accommodation services (10 room categories from single to family rooms, priced 90-180 EUR), complemented by food and beverage operations (Restaurant Port serving North German cuisine, Tower Bar with 360° harbor views and ~70 cocktails, Willi's Bierstube traditional beer pub), and event services (conference rooms including Elbkuppel, meeting spaces, event terrace, and wedding services branded as Harbour Love). The hotel bundles these services through themed stay arrangements (packages ranging 265-555 EUR) and gift vouchers. An online merchandise shop (Hafenschätze) and sustainability program round out the offering. All services are integrated through the hotel's website for booking, table reservations (via OpenTable), and voucher purchases.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Rooms (Seemann, Leutnant, Kajüte, Kapitän, Kommandant, Familienzimmer, Nautik, Lütte Klasse) Approximately 380 four-star guest rooms across the Traditionshaus & Turm and Residenzgebäude buildings, ranging from single Lütte Klasse (11 m²) to Familienzimmer Kommandant (32 m², up to 4 persons), with harbour, city or courtyard views, priced from €90 to €180 per night. Sold directly via the hotel website, phone, email and OTAs.
• Themed Stay Arrangements (Hafenbrise Ahoi, Fernweh Ahoi, Hamburg Entdecken Ahoi, Musicalwelt Ahoi, Hafensilvester, Elbsilvester, Silvester an Deck) Pre-packaged stay bundles combining accommodation with breakfast and local experiences such as Reederei Abicht harbour cruises, Miniatur Wunderland tickets, Hamburg Card public-transport pass, Stage Entertainment musical tickets (Disney's The Lion King, MJ – The Michael Jackson Musical) and New Year's Eve gala dinners; priced from €265 (Fernweh Ahoi, 1 night) to €555+ (Winter Ahoi / multi-night packages).
• Restaurant Port Full-service Hanseatic restaurant serving North German cuisine with views of the harbour and Landungsbrücken. Open daily 12:00–00:00 with kitchen service 12:00–15:00 and 17:00–21:30 plus coffee and cake 15:00–17:00; generates revenue from à la carte dining, breakfast buffets included in room packages, and 2–4 course set menus.
• Tower Bar Cocktail and drinks bar with 360° panoramic views over the Hamburg harbour and the Elbe, offering approximately 70 cocktail varieties. Open Sun–Thu 18:00–01:00 and Fri–Sat 18:00–02:00, with private event / 'closed society' bookings available.
• Willi's Bierstube Traditional German bierstube open Tue–Sat 18:00–01:30 serving draught beers and simple bar fare in a historic Hanseatic sailor-ambiance setting.
• Conference & Event Spaces (Elbkuppel, Ellipse II & III, Library, Elbe room, Event-Terrasse) Conference and event venues including the Elbkuppel, Ellipse II & III meeting rooms, the Library and Elbe room plus the Event-Terrasse, rented for corporate meetings, weddings and private events with full event technology (screens, projectors, microphones, stages) and catering packages.
• Hafenliebe Weddings Dedicated wedding and celebration programme hosting nuptials on the Event-Terrasse and in the Elbkuppel with harbour views, full catering and event planning.
• Gift Vouchers (Gutscheine) Digital and physical gift vouchers sold through the hotel's website (via Incert eTourismus) for overnight stays, restaurant meals, Tower Bar visits and value vouchers redeemable throughout the hotel.
• Hafenschätze Shop Proprietary branded online merchandise shop (hotel-hafen-hamburg.hotelshop.one) selling harbour-themed souvenirs and gifts, providing ancillary revenue from existing guests and fans.

Quantifiable outcome

• Guest satisfaction rating of 4.4 out of 5 based on over 7,463 Google reviews.
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature4 records

Partnerships

24 partnerships are on record, tiered minor and core.

• Blumen BartelsminorGTM or Marketing PartnerFlorist partner for events and celebrations. Provides floral arrangements for weddings, corporate events, and special occasions at the hotel.
• Panik CityminorGTM or Marketing PartnerEntertainment/attraction partner based in Hamburg, referenced under Sales & Convention Sales partners.
• Teamgeist.comminorGTM or Marketing PartnerCorporate event and team-building agency partner supporting convention sales activities at the hotel.
• Partytorten HamburgminorGTM or Marketing PartnerParty cake and celebration pastry supplier for events held at the hotel.
• Empire*HamburgminorGTM or Marketing PartnerHamburg-based entertainment/live performance partner for events.
• Saskia GiebelminorGTM or Marketing PartnerPhotographer contributing professional imagery to the hotel's marketing materials and press kit. Referenced in image credits.
• Elbton EntertainmentminorGTM or Marketing PartnerEntertainment partner referenced under Sales & Convention Sales partners for Hamburg-based events.
• Reederei AbichtminorGTM or Marketing PartnerHarbour cruise operator partnered for the 'Hafenbrise Ahoi' package, providing included harbour cruise tours for hotel guests.
• Miniatur WunderlandminorGTM or Marketing PartnerWorld's largest model railway attraction partnered for the 'Discover Hamburg Ahoy' package, providing discounted admission tickets for hotel guests.
• Stage Entertainment GmbHminorGTM or Marketing PartnerMusical theatre producer partnered for the 'Musical World Ahoy' package, providing discounted tickets to Disney's THE LION KING, MJ – The Michael Jackson Musical, and other shows.
• BORCO-MARKEN-IMPORT Matthiesen GmbH & Co. KGminorOthersPremium spirits and beverages distributor supplying alcoholic beverages for the hotel's bars and restaurants.
• Coca ColaminorOthersNon-alcoholic beverage supplier for the hotel's F&B outlets.
• DiageominorOthersGlobal spirits company supplying premium alcoholic brands (e.g., Johnnie Walker, Guinness) for the Tower Bar and Willi's Bierstube.
• Pernod Ricard DeutschlandminorOthersPremium spirits and wine distributor supplying the hotel's bars.
• GerolsteinerminorOthersMineral water and beverage supplier for the hotel's F&B outlets.
• SchweppesminorOthersMixers and soft drink supplier for the Tower Bar's cocktail programme.
• Wein Wolf GruppeminorOthersWine distributor supplying wines for Restaurant Port and events.
• Nespresso Deutschland GmbHminorOthersCoffee and espresso supply for guest rooms and F&B service, providing in-room coffee machines or capsules.
• ADA Cosmetics International GmbHminorOthersHotel amenity and cosmetics supplier providing in-room toiletries and bathroom amenities.
• CHEFS CULINAR GmbH & Co. KGminorOthersProfessional chef equipment and foodservice supplier for Restaurant Port kitchen operations.
• Hasenkampf GmbHminorOthersBakery and catering supply partner referenced under delivery partners.
• HAFENSTADT Weine & Spirituosen GmbH & Co. KGminorOthersHamburg-based wines and spirits distributor supplying Restaurant Port and hotel bars.
• Marker oHGminorOthersFresh produce/foodservice supplier referenced under delivery partners.
• Wilhelm Bartels GmbH & Co. KG (Parent Company)coreOthersThe hotel is owned and operated by Wilhelm Bartels GmbH & Co. KG, which also operates other Hamburg hotels under the 'Unsere Hotels' (Our Hotels) umbrella brand.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hotel Atlantic Hamburg: Historic 4-star superior hotel near the Alster with comparable heritage positioning, premium ADR band, and focus on leisure and corporate guests in Hamburg. Closest competitor on the heritage/premium-independent axis.
• Empire Riverside Hotel Hamburg: Independent 4-star hotel located on the opposite side of the Landungsbrücken in St. Pauli, directly comparable in waterfront positioning, room count (~327), and target mix of leisure and corporate travelers in Hamburg.
• SIDE Design Hotel Hamburg: Upscale independent design hotel in central Hamburg with similar room count, F&B outlets, and meeting facilities; directly comparable for design-oriented independent 4/5-star city-hotel positioning.
• Henri Hotel Hamburg Downtown: Boutique-style independent hotel in central Hamburg with comparable room count and a leisure/corporate mix; comparable as a Hamburg independent property competing for the same city-break traveler.
• Reichshof Hotel Hamburg: Historic independent 4-star hotel near Hamburg Hauptbahnhof with comparable heritage positioning, room count, and emphasis on conference/event business; directly comparable as a Hamburg independent full-service hotel.

Broad incumbents

• Steigenberger Hotel Hamburg: Upscale chain hotel in central Hamburg with comparable room count, F&B offerings, and conference/event infrastructure; competes for the same mid-week corporate meetings and city-break leisure demand.
• Fairmont Hotel Vier Jahreszeiten Hamburg: Luxury 5-star chain hotel on the Alster with comparable heritage and full-service F&B and events; competes at the upper end of the same Hamburg corporate and leisure demand pool.
• Park Hyatt Hamburg: Luxury chain hotel in central Hamburg with comparable full-service positioning and premium corporate demand; competing for the upper end of the same Hamburg business and leisure traveler base.
• The Westin Hamburg: Large upscale chain hotel in the HafenCity district of Hamburg offering comparable waterfront positioning with broader brand, loyalty, and group-booking infrastructure; competes for the same premium leisure and corporate traveler.
• Mövenpick Hotel Hamburg: Upscale 4-star chain hotel near the Schanzenviertel with comparable room count and meeting infrastructure; competes for the same mid-market corporate and leisure segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Customer concentration

• Facebookfacebook.com/HotelHafenHamburg
• Instagraminstagram.com/hotelhafenhamburg
• LinkedInlinkedin.com/company/hotel-hafen-hamburg-wilhelm-bartels-gmbh-&-co.-kg

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel Hafen Hamburg