The Metropolitan Hotel & Spa New Delhi

What The Metropolitan Hotel & Spa New Delhi does

The Metropolitan Hotel & Spa ("THE MET") is a privately operated 5 Star Deluxe full-service hotel located on Bangla Sahib Road in Connaught Place, central New Delhi, operated by parent company Sunair Hotels Limited. The property serves business travelers, government and diplomatic guests, leisure visitors, and MICE clients, leveraging proximity to ministries, embassies, trade fair grounds, and the Airport Express Line's Shivaji Metro Station. The hotel generates revenue from seven distinct streams: room accommodations across four tiers (Superior, Deluxe, Club, Executive and Metropolitan Suites); three restaurants — Sakura (Japanese/Asian, India's first authentic Japanese restaurant), Chutney Bar + Tandoor (Pan-Indian), and ZING (world cuisine) — plus a pastry shop and room service; the 7,000 sq. ft. neoVeda Spa offering Ayurvedic and modern treatments; the 4,000 sq. ft. Craft House retail store featuring Indian handicrafts, pashmina, Ayurvedic products, teas, and jewelry, plus the Delhi Bazaar branch at IGI Airport T3; three event venues (CREST 1,400 sq. ft., CONCLAVE 1,650 sq. ft., and Garden of Joy 6,500 sq. ft., accommodating up to 400 guests); a business center; and a 24-hour travel and concierge desk.

Technology deployment is limited to operational rather than transformative systems. Direct booking is powered by the Simplotel property management and reservation engine, with distribution extended through major OTAs (Booking.com, Hotels.com, Agoda, Expedia, Tripadvisor). The best-rate guarantee on direct bookings, the MET Card loyalty program, and ISO 14001:2004 EcoMet environmental certification underscore a positioning oriented toward brand trust and operational certification rather than platform-led differentiation. Headcount of approximately 181 staff supports the multi-outlet operating model.

The hotel pursues an enterprise field sales and direct-to-consumer go-to-market, capturing corporate and diplomatic demand through walk-in and dedicated account channels, while OTA listings and an award-heavy brand profile drive transient leisure and international bookings. Sub-brands include Sakura, Chutney Bar + Tandoor, ZING, neoVeda Spa, Craft House, and The Met Card; wholly-owned operating subsidiaries are Craft House and Delhi Bazaar by Craft House. Over its 25-year operating history, the property has accumulated more than 100 documented industry and review awards spanning Tripadvisor Certificates of Excellence (multiple years for the hotel, restaurants, spa, and Craft House), Haute Grandeur Global Awards (Best Iconic Hotel in Asia 2025, Best Luxury, Business, Urban, and Lifestyle Hotel 2018), World Luxury Hotel Awards, and Times Food Awards for Sakura from 2003 onward.

Name

The Metropolitan Hotel & Spa New Delhi

Legal name

Sunair Hotels Limited

Website

https://hotelmetdelhi.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The Metropolitan Hotel & Spa ("THE MET") is a 5 Star Deluxe full-service hotel in Connaught Place, New Delhi, operated by Sunair Hotels Limited, serving business, diplomatic, leisure, and MICE guests with rooms, three restaurants, neoVeda Spa, Craft House retail, and event venues.

Ownership category

akta.pro rank

Product category

Luxury Hotel & Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro industry

PRIMARYTHAGAAAA

Urban & Downtown Full-Service Hotels

Travel & Hospitality/Lodging & Accommodation/Hotels (Full-Service)

SECONDARYTHAGACAE

Urban Luxury Hotels (City Luxury)

Travel & Hospitality/Lodging & Accommodation/Luxury Hotels & Resorts

SECONDARYTHAGACAG

Luxury Wellness & Spa Resorts

Travel & Hospitality/Lodging & Accommodation/Luxury Hotels & Resorts

SECONDARYTHAHAAAC

Hotel & Resort Convention Venues (Convention Hotels)

Travel & Hospitality/MICE (Meetings, Incentives, Conferences & Exhibitions)/Conference & Convention Venues (Convention Centers, Civic Centers)

SECONDARYHSALAFAC

Destination Spas & Spa Resorts

Home & Personal Services/Personal Care & Beauty Services/Spa & Body Treatment Services

Keywords

• Luxury hotel accommodation
• Fine dining restaurants
• Wellness spa services
• Banquet event venues
• Corporate business travel

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Room Revenue: The hotel generates primary revenue from room bookings across four room categories: Superior Rooms, Deluxe Rooms, Club Rooms, Executive Suites, and Metropolitan Suites. Rooms are offered with various meal plans including complimentary breakfast and dinner buffets.
2. Dining & Restaurant Services: Three distinct dining outlets generate food and beverage revenue: Sakura (Japanese/Asian cuisine), Chutney Bar + Tandoor (Pan-Indian cuisine), and ZING World Cuisine (all-day dining). Additional revenue from ZING GourMET Shop pastry shop and room service.
3. neoVeda Spa Services: Spa services including treatments, massages, facials, and wellness packages. Spa products (neoVeda brand) are also sold through Craft House retail outlets.
4. Craft House Retail: Retail revenue from the 4000 sq. ft. Craft House store featuring Indian handicrafts, pashmina shawls, teas, Ayurvedic products, jewelry, and home décor. Delhi Bazaar Craft House at IGI Airport T3 terminal serves transit travelers.
5. Event & Banquet Services: Revenue from hosting events in CREST (1400 sqft), CONCLAVE (1650 sqft), and Garden of Joy (6500 sqft) venues for weddings, corporate events, product launches, and conferences.
6. Travel & Concierge Services: Travel desk services including airport transfers, car rentals, guided city sightseeing, excursion trips to Agra and Jaipur, and multilingual guide arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

The Metropolitan Hotel & Spa is a Five Star Deluxe full-service hotel offering luxury accommodation across multiple room categories, award-winning dining at three restaurants (Japanese/Asian, Indian, and world cuisine), a neoVeda Spa, retail shopping, event and banquet venues, and business support services. Located in Connaught Place, New Delhi, it caters to business travelers, leisure guests, corporate events, weddings, and government/diplomatic visitors.

Product overview

The Metropolitan Hotel & Spa is a Five Star Deluxe full service hotel offering a comprehensive portfolio of hospitality services. The property features four distinct room categories (Superior, Deluxe, Club, and Executive/Metropolitan Suites), three acclaimed restaurants (Sakura for Asian/Japanese cuisine, Chutney for Indian cuisine, and Zing for world cuisine) plus a pastry shop, a full-service neoVeda Spa with swimming pool, retail shopping at Craft House, extensive meeting and event venues (CREST, CONCLAVE, GARDEN OF JOY), business center facilities, and travel services. The hotel also operates a loyalty program through The Met Card. The property is operated by Sunair Hotels Limited and is certified ISO 14001 compliant through its EcoMet environmental program.

Differentiator

Problem solved

Functional benefit

Brands

• Sakura: India's first authentic Japanese restaurant, an award-winning fine-dining establishment
• Chutney, Bar + Tandoor
• Zing
• Craft House
• neoVeda Spa
• The Met Card

Products and services

• Superior Rooms

Quantifiable outcome

• Over 100 individual awards and recognitions received across hotel, restaurants, and spa from 2003-2025
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Craft House IndiacoreStrategic or Co-development PartnerCraft House is an exclusive in-house retail concept operated within The Metropolitan Hotel & Spa, showcasing authentic Indian merchandise including handicrafts, pashmina shawls, Ayurvedic products, and teas. The partnership extends to Delhi Bazaar Craft House at IGI Airport T3 terminal, making it the biggest Indian profile store at the airport.
• SimplotelcoreTechnology or IntegrationSimplotel provides the property management system and booking engine for The Metropolitan Hotel & Spa's direct online reservations at bookings.hotelmetdelhi.com. The platform enables room availability, booking management, and reservation processing.
• Sunair Hotels LimitedcoreStrategic or Co-development PartnerSunair Hotels Limited is the parent company and owner of The Metropolitan Hotel & Spa. The company has been hosting Annual General Meetings and maintaining corporate governance with documented financial statements from 2019-2025.
• Japan External Trade Organization (JETRO)minorStrategic or Co-development PartnerJETRO recognized Sakura restaurant as a Japanese Food Supporter, acknowledging its authentic Japanese cuisine offerings in India.
• Delhi Bazaar Craft House (IGI Airport T3)coreChannel Partner/ Reseller/ DistributorPartnership with Delhi International Airport Limited (DIAL) to operate the 4000 sq. ft. Delhi Bazaar Craft House at T3 International Departure terminal. It is the only uni-brand store in the terminal showcasing premium Indian merchandise.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Leela Palace New Delhi: Diplomatic-area luxury hotel directly competing for embassy, government, and corporate business with comparable spa, multiple restaurants, and MICE facilities. Comparable on luxury positioning and central Delhi location.
• The Oberoi, New Delhi: Five Star Deluxe competitor in central Delhi with comparable luxury rooms, award-winning restaurants, spa, and banquet facilities serving corporate and diplomatic guests.
• Shangri-La's Eros Hotel, New Delhi: International luxury-branded hotel in central Delhi competing for the same corporate, embassy, and leisure travelers with comparable MICE, dining, and spa offerings.
• The Imperial New Delhi: Heritage luxury hotel in central New Delhi with comparable Five Star Deluxe positioning, award-winning restaurants, spa, and event venues catering to diplomats and corporate travelers. Most direct comparable given similar era, scale, location advantage, and full-service amenity mix.
• Taj Mahal, New Delhi: Iconic luxury hotel on Mansingh Road offering comparable five-star amenities, multi-cuisine dining, spa, and large MICE venues competing for the same diplomatic and corporate traveler base.
• ITC Maurya, New Delhi: Luxury hotel in the diplomatic enclave with comparable Five Star Deluxe classification, multiple restaurants including Bukhara, spa, and large banquet business targeting government and corporate clients.
• The Lodhi: Member of The Lodhi Hotels, a luxury boutique property in central New Delhi competing in the same high-end segment with comparable spa, dining, and personalized service standards.

Broad incumbents

• JW Marriott Hotel New Delhi Aerocity: Large international luxury-branded property near the airport competing for inbound corporate and MICE business; broader chain but overlapping amenities and customer base in the Delhi luxury segment.
• Hyatt Regency Delhi: International chain full-service hotel in Delhi with broader portfolio but overlapping five-star amenities, MICE facilities, restaurants, and spa catering to corporate travelers in the same geography.

Emerging players

• The Roseate New Delhi: Newer luxury boutique hotel near IGI Airport with contemporary design and spa-led positioning; competes for the same high-end corporate and leisure traveler with a more modern product offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-metropolitan-hotel-spa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Metropolitan Hotel & Spa New Delhi