Humane Zorg

What Humane Zorg does

Humane Zorg B.V. (KvK 73104752) is a Rotterdam-based Dutch private limited company founded in 2018 that delivers cross-cultural forensic, long-term, and social support care to vulnerable adults with mild intellectual and/or psychological disabilities in the Rotterdam metropolitan region. Its core service portfolio comprises four lines: Forensische Verblijfzorg & Begeleiding (24/7 forensic residential care), Forensische Ambulante Behandeling (forensic outpatient treatment, marketed with "Geen wachttijd" — no waiting list), Wet Maatschappelijke Ondersteuning (WMO social support), and Verblijf & Begeleiding Wet Langdurige Zorg (WLZ long-term residential care). A complementary Pluspunt day-activity centre in Rotterdam West/Delfshaven offers structured daytime programming including animal care, woodworking, sewing, and painting. Care delivery is anchored in a holistic, strength- and recovery-oriented methodology, supported by in-house behavioural specialists (gedragsdeskundigen) and trained experiential experts (ervaringsdeskundigen) sourced via Howie de Harp; the workforce collectively speaks more than 10 languages, enabling the cross-cultural positioning that underpins the brand.

The business model is a contracted-provider model under Dutch public healthcare funding frameworks (Wmo, WLZ, Zvw, Forensische Zorg, Jeugdwet/ASR, and Persoonsgebonden Budget), with revenue generated through product agreements with municipalities, zorgkantoren, and insurance companies rather than direct out-of-pocket pricing. Go-to-market is sales-led via professional referral networks — reclassering, municipalities, care offices, medical specialists, and judicial authorities — reinforced by a dedicated doorverwijzer page on the website and active participation in sector events including the 3RO annual healthcare market, Dag van de Forensische Zorg, and the EFP quality network. Distribution is regional (Rotterdam and surrounding municipalities), delivered through Humane Zorg's owned offices, residential housing units, and client homes. The technology stack is primarily domain-methodology driven (cultural sensitivity, behavioural diagnostics, peer support), with an emerging digital layer: the CareOns AI platform, co-developed with Q-Consult Zorg and Mysoly from March 2026, targets administrative automation across intake, registration, and claims. The organisation holds ISO 9001 certification, the LVAK Keurmerk Meldcode (March 2026), and memberships in Valente and SKJeugd industry associations.

Name

Humane Zorg

Legal name

Humane Zorg B.V.

Website

https://humanezorg.nl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Humane Zorg is a Rotterdam-based Dutch care provider founded in 2018 delivering cross-cultural forensic, long-term, and social support services to vulnerable adults with mild intellectual and/or psychological disabilities under Dutch public healthcare funding frameworks.

Ownership category

akta.pro rank

Product category

Forensic Mental Healthcare Services

NAICS

Nursing and Residential Care Facilities (623), Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability Facilities (623210), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Forensic care services
• Social support services
• Long-term care arrangements
• Culturally sensitive care
• Outpatient psychiatric treatment

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Wet Maatschappelijke Ondersteuning (Wmo): Care and support provided under the Dutch Social Support Act (Wmo), funded by municipalities for community-based support services.
2. Wet Langdurige Zorg (WLZ): Long-term residential care and support funded through the Dutch Long-Term Care Act, covering clients requiring sustained care arrangements.
3. Forensische Zorg (Forensic Care): Specialized forensic treatment and accommodation for adults under the Wet Forensische Zorg, funded through judicial/justice system channels.
4. Zorgverzekeringswet (Zvw): Healthcare covered under the Dutch Health Insurance Act for insured medical care components.
5. Persoonsgebonden Budget (PGB): Personal budgets allocated to clients who self-purchase care services from Humane Zorg based on an indication decision.
6. Jeugdwet / Adolescenten Strafrecht (ASR): Youth care and adolescent criminal law services funded through child welfare and judicial channels.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Humane Zorg is a cross-cultural care organization that provides forensic residential care and outpatient treatment, WMO (Social Support Act) community-based services, and WLZ (Long-Term Care Act) residential arrangements for vulnerable adults with mild intellectual and/or psychological disabilities in Rotterdam and surrounding municipalities. Care delivery follows a holistic, strength- and recovery-oriented methodology with cultural sensitivity as a central operating principle, supported by behavioral specialists and experts-by-experience, and is differentiated by a "no waiting list" (Geen wachttijd) operational model.

Product overview

Humane Zorg is a cross-cultural healthcare organization offering an integrated portfolio of forensic and community-based care services for vulnerable adults with (mild) intellectual and/or psychological disabilities in Rotterdam and surrounding areas. The organization operates four core service lines: Forensische Verblijfzorg & Begeleiding (forensic residential care), Forensische Ambulante Behandeling (forensic outpatient treatment), WMO services (social support), and WLZ residential care. These services are complemented by the Pluspunt day activity program. The portfolio follows a holistic, recovery-oriented approach with culturological sensitivity as a central philosophy, with services spanning from 24/7 residential care to outpatient treatment and community-based support. In 2026, the organization launched CareOns, an AI-powered administrative automation initiative developed in partnership with Q-Consult Zorg and Mysoly to streamline intake, registration, and claims processing.

Differentiator

Problem solved

Functional benefit

Brands

• CareOns: An AI-powered administrative automation platform developed in partnership with Q-Consult Zorg and Mysoly to reduce administrative burden and streamline healthcare claims and registrations for Humane Zorg.
• Pluspunt

Products and services

• Forensische Verblijfzorg & Begeleiding (Forensic Residential Care and Guidance) Forensic residential care and guidance services providing 24/7 accommodation and support for adults with mild intellectual and/or psychological disabilities who have come into contact with the justice system. Delivered at Humane Zorg-owned housing units across Rotterdam and referred through reclassering, municipalities, and judicial authorities.
• Forensische Ambulante Behandeling (Forensic Outpatient Treatment) Outpatient forensic treatment services providing ambulatory mental health care and psychotherapy for individuals requiring specialized forensic psychiatric support. Available without a waiting list and accessed through referral from authorized forensic care referrers.
• Wet Maatschappelijke Ondersteuning (WMO) Social Support Services Social Support Act services providing community-based care and support to help vulnerable adults with mild intellectual and/or psychological disabilities maintain independence and participate in society. Funded under the Dutch Wmo legislation and contracted with municipalities.
• Verblijf & Begeleiding Wet Langdurige Zorg (WLZ Long-Term Residential Care) Long-Term Care Act residential care and guidance services for adults requiring continuous support due to intellectual or psychological disabilities. Funded through the Dutch WLZ framework with contracted arrangements through care offices (zorgkantoor).
• Pluspunt Day Activity Center Daytime activity and structured daily program for clients of Humane Zorg, offering animal care (including chickens), woodworking, sewing, painting, and other creative workshops at the Rotterdam West (Delfshaven) location with outdoor space and art installations.

Quantifiable outcome

• Stakeholder collaboration score of nearly 8 out of 10 from 300+ respondents (2024)
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Q-Consult ZorgcoreTechnology or Integration · 1 March 2026Partnership with Q-Consult Zorg and Mysoly to develop CareOns, an AI system targeting 3x faster intake and registration, >50% reduction in administrative time, and >95% accuracy in care claims. The system is designed to be EU-compliant, FHIR-native, and scalable. This partnership directly addresses administrative workload challenges identified by the organization.
• MysolycoreTechnology or Integration · 1 March 2026Co-developer with Q-Consult Zorg and Humane Zorg of the CareOns AI system. Three organizations forming a strategic partnership to tackle administrative burden in healthcare through adaptive AI technology.
• Landelijke Vakgroep Aandachtsfunctionarissen Kindermishandeling (LVAK)coreStrategic or Co-development Partner · 1 March 2026LVAK assessed and approved Humane Zorg's Meldcode protocol for domestic violence and child abuse, awarding the organization its quality mark (keurmerk). LVAK supports the organization's internal Meldcode attention functionary and contributes to professional competence development.
• 3ROminorStrategic or Co-development Partner · 1 March 2026Humane Zorg exhibited at the 3RO annual healthcare market (Zorgmarkt), a sector event bringing together supervisors, referrers, and care providers. Organization staff delivered two workshops about Humane Zorg's work.
• Reclassering NederlandcoreChannel Partner/ Reseller/ Distributor · 1 March 2026Key referring partner for forensic care services. Collaborated at the 3RO annual healthcare market. Reclassering (probation/reclassification services) refers clients requiring forensic care to Humane Zorg's services.
• Leger des Heils Jeugdbescherming & ReclasseringcoreChannel Partner/ Reseller/ Distributor · 1 March 2026Joint presence at the 3RO annual healthcare market. Salvation Army Youth Protection & Reclassification is a referring partner for clients requiring forensic care and support services.
• Stichting Verslavingsreclassering GGZcoreChannel Partner/ Reseller/ Distributor · 1 March 2026Collaborating partner at the 3RO annual healthcare market. Foundation for Addiction Reclassification GGZ refers clients with addiction and forensic care needs to Humane Zorg.
• Centrum voor Dienstverlening (CVD)minorStrategic or Co-development Partner · 1 April 2025Collaborative development of a budget recipe calendar (budgetreceptenkalender) for Humane Zorg clients, offering affordable and nutritious recipes, cooking tips, shopping advice, and weekly planning tools. CVD contributed to the practical resource aimed at supporting clients' independent living skills.
• Hogeschool Rotterdam (Hogeschool Rotterdam - Minor Werken in een Gedwongen Kader)minorStrategic or Co-development PartnerHumane Zorg staff (director of care, treating psychiatrist, personal coaches) and a client delivered two guest lectures for students of the minor 'Working in a Forced Framework' at Hogeschool Rotterdam, preparing students for work with juveniles and adults who have come into contact with the justice system. Knowledge and practical experience sharing partnership.
• Expertisecentrum Forensische Psychiatrie (EFP)coreStrategic or Co-development PartnerHumane Zorg participates in the EFP quality network, a peer-learning framework among forensic psychiatric care institutions. Humane Zorg hosted a review day in May 2026 attended by multiple care organizations and EFP representatives. The network enables cross-organizational quality benchmarking and best practice sharing on themes including forensic craftsmanship, client perspective, and chain collaboration.
• ValenteminorOthersBranch association membership for housing, care, and financing. Humane Zorg is listed as a member of Valente, displayed as a membership logo on the organization's website.
• SKJeugd (SJK)minorOthersMembership in Samenwerkende Jeugd(K)keten (SKJeugd), the collaborative youth care chain organization. Displayed as affiliated member logo on the organization's website.
• QuasirminorOthersIndependent complaints handling service (onafhankelijke klachtenfunctionaris) contracted by Humane Zorg. Provides clients with complaint advice, formulation support, and mediation services free of charge under the Wkkgz framework.
• Howie de HarpminorImplementation/ SI/ Consulting PartnerEducational institute for expert-by-experience training (opleidingsinstituut voor ervaringsdeskundigen). Humane Zorg staff member Marcel completed the 'ervaringskundige' training at this institute before joining as an experienced expert (ervaringsdeskundige).

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• 's Heeren Loo: Large Dutch care provider specializing in support for people with intellectual disabilities and complex care needs, with extensive WLZ-funded residential capacity. Comparable service portfolio to Humane Zorg's WLZ and WMO arrangements but at significantly broader geographic and operational scale.
• Philadelphia Zorg: Major Dutch care provider supporting people with intellectual disabilities and associated psychiatric needs through WLZ-funded services. Comparable to Humane Zorg's WLZ residential arrangements but at much larger national scale.
• Kwintes: Dutch care organization supporting people with psychiatric vulnerabilities, intellectual disabilities, and housing challenges across multiple regions. Comparable in serving vulnerable adults requiring social support and residential guidance, with broader geographic footprint.
• Parnassia Groep: One of the largest mental health and forensic care providers in the Netherlands, offering broad psychiatric, forensic, and youth services. Overlaps with Humane Zorg's forensic and WLZ service lines but operates at significantly greater national scale.

Direct peers

• Antes Groep (Parnassia Groep): Dutch forensic and social psychiatric care provider operating across multiple regions. Directly comparable in delivering outpatient and residential forensic care to vulnerable adults with complex needs — a core service line for Humane Zorg.
• Fivoor: Dutch specialized forensic psychiatric care provider offering residential and outpatient treatment for clients with justice involvement. Direct competitor in the Dutch forensische zorg market where Humane Zorg also operates, and a co-participant at the 3RO healthcare market.
• Leger des Heils Jeugdbescherming & Reclassering: Salvation Army's Dutch youth protection and reclassification arm, providing forensic supervision and reclassification services. A confirmed referring partner at the 3RO healthcare market, operating in overlapping client populations.

Others

• RIBW (Regionale Instellingen voor Beschermd Wonen): Federation of Dutch regional institutions providing sheltered housing and supported living for people with psychiatric vulnerabilities. Comparable in offering residential guidance and social support under WMO/WLZ frameworks, but at a regional institutional scale.
• Stichting Verslavingsreclassering GGZ: Dutch addiction reclassification foundation that provides forensic supervision and addiction-focused care. Acts as a confirmed referring partner to Humane Zorg and serves overlapping client populations with addiction and justice involvement.

Emerging players

• Lister: Dutch assertive community treatment provider supporting people with severe psychiatric conditions in their own living environments. Comparable in delivering ambulatory and residential care to a similar client population, but with a focus on assertive community treatment rather than forensic care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/humane-zorg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Humane Zorg