Stadt Ibbenbüren
Stadt Ibbenbüren is a municipal government entity (Stadtverwaltung) serving approximately 52,000 residents in North Rhine-Westphalia, Germany, delivering statutory local administration across civil registration, social services, building permits, education, waste management, mobility, and economic development through a hybrid physical-digital service model built on Advantic iKISS CMS.
- Company typePublic
- Founded-
- HeadquartersIbbenbüren, Germany
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Stadt Ibbenbüren does
Stadt Ibbenbüren is a municipal government entity (Stadtverwaltung) providing statutory local administration services to approximately 52,000 residents in the city of Ibbenbüren, located in the Kreis Steinfurt district of North Rhine-Westphalia, Germany. Its core mandate covers civil registration (Standesamt), identity documents, social welfare administration (SGB II, SGB XII, housing allowance, asylum seeker benefits), building permits, urban planning, waste and wastewater management, education and childcare, cultural programming, mobility services, and economic development. Service delivery combines a physical Bürgerbüro headquarters at Alte Münsterstraße 16, specialized departmental offices (e.g., Tiefbau at Roncallistraße 3-5), and a digital portal spanning 13 service categories — from online appointment booking and certificate ordering (Urkunden online) to parking permits (ibbParkingCard), public transport ticketing (ibbTicket), and a digital defect reporter (Mängelmelder).
The digital platform is built on the Advantic iKISS content management system, hosted by TNG Stadtnetz GmbH in Germany, with locally hosted Matomo analytics for privacy-compliant usage measurement. Payments are processed through GovConnect GmbH supporting PayPal, paydirekt, Sofortüberweisung, credit card, direct debit, and Giropay. The waste calendar integrates with Entsorgungsgesellschaft Steinfurt mbH via api.abfall.io, and procurement uses the d-NRW AöR Vergabeportal. A 15-year Mobilitätskonzept governs mobility strategy, operationalized through partnerships including SWTe-mobil e-carsharing (Stadtwerke Tecklenburger Land, stadtteilauto) and an EWE Go / HOCHTIEF joint venture for a 12-point EV fast charging park. Active citizen engagement channels include Facebook, Instagram, YouTube, LinkedIn, and the municipal podcast 'Mach mal Stadt!' (16 episodes by July 2026). Leadership comprises Bürgermeister Dr. Marc Schrameyer, Technischer Beigeordneter Uwe Manteuffel, and heads of the Recht/Ordnung/Bürgerservice, Facility-Management, and Tiefbau departments.
Revenue is generated through municipal tax collection (Grundsteuer, Gewerbesteuer), administrative fees for services such as passport issuance, civil certificates, building permits, and parking, recurring public utility charges for waste and wastewater, and e-payment transaction processing. Pricing follows official fee schedules rather than market-based pricing. The entity operates under GDPR and DSG NRW compliance with BITV 2.0 accessibility adherence largely in place. As a public sector organization, ownership is governmental, with no parent company, no venture or private equity backing, and funding sourced from the municipal Haushaltsplan (budget).
Stadt Ibbenbüren firmographics
Firmographics- Name
- Stadt Ibbenbüren
- Legal name
- Stadt Ibbenbüren
- Website
- https://ibbenbueren.de
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Stadt Ibbenbüren is a municipal government entity (Stadtverwaltung) serving approximately 52,000 residents in North Rhine-Westphalia, Germany, delivering statutory local administration across civil registration, social services, building permits, education, waste management, mobility, and economic development through a hybrid physical-digital service model built on Advantic iKISS CMS.
- Ownership category
- akta.pro rank
Stadt Ibbenbüren industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Executive Offices (921110), Public Administration (92), Executive, Legislative, and Other General Government Support (921)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)
Keywords
Where Stadt Ibbenbüren is headquartered
LocationHeadquarters
- HQ city
- Ibbenbüren
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Stadt Ibbenbüren business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Municipal Tax Revenue: Primary revenue source through property taxes (Grundsteuer) and trade taxes (Gewerbesteuer) collected from residents and businesses within the municipality.
- Administrative Fees: Fees collected for various administrative services including Bürgerbüro services, Standesamt (birth/death/marriage certificates), building permits, parking fees, and other municipal service charges.
- Public Utility Charges: Revenue from waste collection and wastewater management services provided to residents and businesses.
- E-Payment Processing: Online payment services for taxes, fees, charges, tickets and fines processed through GovConnect GmbH platform supporting PayPal, paydirekt, Sofortüberweisung, credit card, direct debit, and Giropay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Administrative Service Fees |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Stadt Ibbenbüren product offering
Product offeringCore offering
Stadt Ibbenbüren is the municipal government administration for the city of Ibbenbüren in North Rhine-Westphalia, Germany. It delivers public administrative services to approximately 52,000 residents and local businesses, including civil registration, identity documents, social welfare benefits, building permits, waste and wastewater management, education, child and youth services, cultural programming, urban mobility, and economic development. Operations are supported by a digital service portal covering 13 major service categories, complemented by the physical Bürgerbüro (citizen office) at Alte Münsterstraße 16.
Product overview
Stadt Ibbenbüren operates a comprehensive digital municipal service platform offering both traditional administrative services and modern digital offerings. The core service portfolio includes citizen offices (Bürgerbüro), registry services (Standesamt), social services, child/youth services, education, culture/tourism, waste management, construction/housing, mobility services, and economic development. Digital services include online appointment booking, certificate ordering, waste calendars, mobility ticketing (ibbTicket), parking permits (ibbParkingCard), and a municipal podcast. The mobility strategy encompasses e-carsharing via SWTe-mobil, cycling support programs, and LED street lighting modernization. The platform architecture uses Advantic CMS (iKISS) with various third-party integrations including Google services, Matomo analytics, payment providers, and carsharing services.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Appointment Booking (Online-Terminvereinbarung) Online scheduling system that lets citizens book appointments with the Bürgerbüro and Fachdienst Soziales without visiting in person. Intended for residents of Ibbenbüren seeking administrative consultations.
- Mängelmelder (Defect Reporter) Digital reporting tool allowing citizens to submit reports about infrastructure defects such as failed street lights, potholes, and other municipal service issues to the city administration.
- Abfallkalender (Waste Calendar) Digital waste collection schedule with district-level filtering, supplied by Entsorgungsgesellschaft Steinfurt mbH, designed for Ibbenbüren residents to track waste and recycling pickup dates.
- ibbTicket Public transport ticketing service for the Tecklenburger Land region, enabling mobile ticket purchase through the EDE Hub platform. Targeted at commuters and travelers using local transit.
- ibbParkingCard Digital parking permit system that allows residents to apply for and obtain parking permits for designated traffic zones within the municipality.
- Urkunden online (Online Certificates) Online ordering service for civil registry documents including birth, marriage, and death certificates. Used by residents needing official civil status records.
- Podcast Mach mal Stadt! Municipal podcast series featuring discussions with local stakeholders about city projects, community initiatives, and civic developments. Distributed on Spotify, Apple Podcasts, Amazon Music, Deezer, and Podimo.
- SWTe-mobil (E-Carsharing) Electric carsharing service operated in partnership with Stadtwerke Tecklenburger Land and stadtteilauto, providing climate-neutral mobility at Klemens-Niermann-Platz near Rathaus and Marktplatz Mettingen with multiple tariff options.
- Bürgerbüro (Citizen Office) Walk-in service center handling identity documents, residence registration, and general citizen inquiries. Operates at Alte Münsterstraße 16 with online appointment booking available.
- Standesamt (Registry Office) Civil registry office responsible for births, marriages, deaths, cemetery administration, and burial services. Provides in-person and online document services.
- Sozialleistungen (Social Services) Social welfare administration covering unemployment benefits (SGB II), social assistance (SGB XII), asylum seeker benefits, and housing allowance (Wohngeld) for eligible residents.
Quantifiable outcome
- Digital service availability across 13 major service categories including Bürgerbüro, Standesamt, Sozialleistungen, Kinder/Jugend/Familie, Schule/Bildung/Sport, Kultur/Tourismus, Abfall/Abwasser, Bauen/Wohnen, Mobilität/Verkehr, Wirtschaft, Politik
Companies that use Stadt Ibbenbüren
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Stadt Ibbenbüren technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
Feature3 records
Stadt Ibbenbüren partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Stadtwerke Tecklenburger Land (SWTE)corePartnership for e-carsharing service 'SWTe-mobil' offering climate-neutral mobility alternatives. Service available at Klemens-Niermann-Platz near Rathaus in Ibbenbüren and Marktplatz in Mettingen. Operated through stadtteilauto platform with multiple tariff options (Mikro, Standard, Plus) and discounts for students, trainees, and retirees. Service partners include Bürgerbüro Mettingen and Stadtmarketing Ibbenbüren GmbH.
- stadtteilautocoreTechnology and booking platform partner for SWTe-mobil e-carsharing service. Provides booking via website, app, and phone. Enables cross-location vehicle usage across partner network in Osnabrück region. Offers online driver's license verification through video call.
- Advantic GmbHcoreWebsite content management system (CMS) provider. Provides iKISS CMS platform for city website management and digital service delivery. Located at Vierhörn 2 a-b, 23566 Lübeck, Germany.
- TNG Stadtnetz GmbHcoreWeb hosting provider for Stadt Ibbenbüren website. Server infrastructure located in Germany (Kiel) for data processing and storage.
- GovConnect GmbHcoreE-payment platform provider for online municipal fee payments. Supports PayPal, paydirekt, Sofortüberweisung, credit card, direct debit, and Giropay payment methods.
- Zweckverband KAAWcoreMunicipal IT services provider (Kommunale ADV-Anergemeinschaft West) serving as joint data protection officer for multiple municipalities. Contact: Weberstraße 5, with office at Rathaus Borken.
- bol Behörden Online Systemhaus GmbHcoreForm management system provider for online administrative forms and digital service processing.
- Meta Platforms Ireland Ltd. (Facebook/Instagram)minorSocial media platform partnerships for city communications. Joint responsibility for Facebook and Instagram page insights and data processing under Article 26 GDPR.
- Google LLC (YouTube)minorYouTube channel hosting for city video content including press releases, events, and city presentations.
- EWE Go and HOCHTIEFcoreJoint venture for construction of fast charging park at Autohaus Bäumer in Ibbenbüren. 12 rapid charging points as part of the Germany network expansion. Construction started October 2025.
- d-NRW AöRminorPublic procurement portal provider (Vergabeportal) for publishing public tenders. Accessible via www.vergabe-westfalen.de. Located at Rheinische Straße 1, 44137 Dortmund.
- Entsorgungsgesellschaft Steinfurt mbHcoreWaste management company providing digital waste calendar service for Ibbenbüren residents via API integration (api.abfall.io, api.abfallplus.de).
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Stadt Ibbenbüren competitors and assessment
Company assessmentOthers
- GovConnect GmbH: Provider of the e-payment platform used by Ibbenbüren for taxes, fees, and fines. Comparable as an ecosystem enabler whose solutions tie directly into the city's online service portal and digital administration workflow.
- Stadtwerke Tecklenburger Land (SWTE): Municipal utility and infrastructure partner for the Tecklenburger Land region. Operates the SWTe-mobil e-carsharing service jointly with Ibbenbüren and provides energy/mobility infrastructure that complements the city's service portfolio.
Broad incumbents
- Stadt Osnabrück: Larger regional city government (~165,000 residents) in neighboring Lower Saxony. Provides a broader and more mature digital service portfolio (e.g., the OpenRathaus platform) that serves as the upper-bound benchmark for Ibbenbüren's e-government ambitions.
Regional players
- Kreis Steinfurt: District-level public administration that governs the same geography as Ibbenbüren. Comparable as a public-sector entity operating tiered-government services (transport, schools, waste via Entsorgungsgesellschaft Steinfurt), where Ibbenbüren is a downstream delivery layer.
Direct peers
- Stadt Rheine: Largest city in Kreis Steinfurt, neighboring Ibbenbüren. Directly comparable as a mid-sized NRW municipal government (~76,000 residents) offering the same portfolio of digital citizen services, municipal administration, and economic development functions in the same district.
- Stadt Lingen (Ems): Mid-sized municipal government in Lower Saxony (~55,000 residents). Comparable to Ibbenbüren in scale, service scope, and digital municipal service maturity, providing a like-for-like benchmark for a Tecklenburger Land-scale city.
- Stadt Greven: Municipal government in Kreis Steinfurt (~38,000 residents). Directly comparable in regulatory environment, digital service offering, and administrative structure to Ibbenbüren within the same district.
- Stadt Emsdetten: Adjacent municipality in Kreis Steinfurt of comparable scale (~36,000 residents). Directly comparable as a smaller NRW municipal government providing identical service categories (Bürgerbüro, Standesamt, Bauen/Wohnen, Mobilität) within the same regulatory framework.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Stadt Ibbenbüren social profiles
Digital presenceStadt Ibbenbüren compliance and trust
Trust signalCompliance4 records
Stadt Ibbenbüren financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stadt Ibbenbüren leadership team
Management profileNumber of profiles
Profiles6 records
Stadt Ibbenbüren funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stadt Ibbenbüren M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stadt Ibbenbüren
What does Stadt Ibbenbüren do?
Stadt Ibbenbüren is the municipal government administration for the city of Ibbenbüren in North Rhine-Westphalia, Germany. It delivers public administrative services to approximately 52,000 residents and local businesses, including civil registration, identity documents, social welfare benefits, building permits, waste and wastewater management, education, child and youth services, cultural programming, urban mobility, and economic development. Operations are supported by a digital service portal covering 13 major service categories, complemented by the physical Bürgerbüro (citizen office) at Alte Münsterstraße 16.
Is Stadt Ibbenbüren a public or private company?
Stadt Ibbenbüren is a public company. It is classified as state government owned and is currently operating.
When was Stadt Ibbenbüren founded?
Stadt Ibbenbüren was founded in -1. It employs 51 to 100 people.
Where is Stadt Ibbenbüren based?
Stadt Ibbenbüren is headquartered in Ibbenbüren, Germany, in the Europe region.
How does Stadt Ibbenbüren make money?
Four revenue lines are on record. Municipal Tax Revenue is the primary driver. The others are administrative Fees, public Utility Charges and E-Payment Processing.
Who are Stadt Ibbenbüren's main competitors?
Others on record are GovConnect GmbH and Stadtwerke Tecklenburger Land (SWTE). Stadt Osnabrück is listed as a broad incumbent. Kreis Steinfurt is listed as a regional player. Direct peers are Stadt Rheine, Stadt Lingen (Ems), Stadt Greven and Stadt Emsdetten.
Does Stadt Ibbenbüren have an API?
No public API is recorded for Stadt Ibbenbüren.
What industry is Stadt Ibbenbüren in?
Stadt Ibbenbüren's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 921110.