What Pensacola Ice Flyers (SPHL) does

The Pensacola Ice Flyers are a privately owned professional minor league hockey franchise competing in the Southern Professional Hockey League (SPHL), founded in 2009 to succeed the ECHL's Pensacola Ice Pilots. The team plays home games at the Pensacola Bay Center (branded "The Hangar") in Pensacola, Florida, operating under the legal entity Pensacola Ice, LLC, owned by Greg Harris since 2012. The franchise has won four SPHL President's Cup championships (2013, 2014, 2016, 2021), tied for the most in league history.

The core product is live hockey entertainment delivered through a 30-game home schedule at the 8,082-capacity Pensacola Bay Center, supported by a digital infrastructure built on Ticketmaster's platform including mobile ticketing with rotating barcode technology, an iOS/Android fan application with Check-In to Win promotions, and an online merchandise shop. Beyond the on-ice product, the franchise operates an integrated community ecosystem including the Ice Flyers Foundation (501(c)(3), established October 2023), the Jr. Ice Flyers youth hockey program spanning Learn-to-Play through 16U travel teams, the Greater Pensacola Figure Skating Club, and dedicated military appreciation programming that donates over 2,000 ticket vouchers annually to local bases and VA offices.

Revenue is generated across five primary streams: ticket sales (season tickets priced $480-$840, half-season, 3-game and 5-game mini plans, single-game tickets), group and premium experience sales (Flight Deck, Cockpit) handled through a dedicated sales manager, corporate sponsorships (Mediacom, Navy Federal Credit Union, PenAir Credit Union, Florida Pest Control), merchandise sales (online and at arena concourse booths), and a 50/50 raffle benefiting the Ice Flyers Foundation. Distribution is concentrated at a single venue, with tickets sold via Ticketmaster online, the arena box office, and direct group sales outreach. The franchise has recorded four consecutive years of record-breaking attendance, drawing 168,000+ fans in the 2025-26 season, generating an estimated $20M+ in annual economic impact to Escambia County.

Name

Pensacola Ice Flyers (SPHL)

Legal name

Pensacola Ice, LLC

Website

https://iceflyers.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

The Pensacola Ice Flyers are a privately owned SPHL minor league hockey franchise playing 30 home games per season at the 8,082-capacity Pensacola Bay Center, selling tickets, sponsorships, and merchandise to local fans, military families, group buyers, and corporate partners across Northwest Florida.

Ownership category

akta.pro rank

Product category

Minor League Hockey Entertainment

NAICS

Sports Teams and Clubs (711211)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Ice Hockey Leagues (MPAKAAAE)

Keywords

• Minor league hockey
• Professional hockey team
• Live sports entertainment
• Hockey game tickets
• Sports fan merchandise

Headquarters

HQ city

Pensacola

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure, Others

Revenue model

1. Ticket Sales: Primary revenue driver. The Ice Flyers generate revenue through multiple ticket products: full season tickets ($480-$840), half season tickets ($240-$300), 3-game and 5-game mini plans, and single game tickets. All sold via Ticketmaster online or Pensacola Bay Center Box Office. Season ticket plans start at $16 per game.
2. Group Ticket Sales & Premium Experiences: Groups of 10+ receive discounted tickets with additional benefits. Premium group options include the Flight Deck (elevated group space) and the Cockpit (ice-level premium seating). Contact: Carson Barlow, Group Sales & Game Presentation Manager.
3. Merchandise Sales: Team merchandise sold at merchandise booths (North and South concourses) during games, plus online at Shop.IceFlyers.com. Fans can add donations to merchandise purchases benefiting local non-profits.
4. Corporate Sponsorships & Advertising: Corporate partners receive in-arena branding, digital/social exposure, game night activations, community integration, and premium experiences. Signature assets include theme night sponsorships, fan experience sponsorships, cockpit, and flight deck naming. Major partners include Mediacom (website sponsor), Navy Federal Credit Union (Military Appreciation Nights), PenAir Credit Union (Center Ice Hero), Florida Pest Control (military discounts).
5. 50/50 Raffle: At each home game, the Ice Flyers Foundation conducts a 50/50 raffle. Minimum donation of $10 suggested; no purchase necessary. Net raffle proceeds benefit the Ice Flyers Foundation (501(c)(3)).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

The Pensacola Ice Flyers are a professional minor league hockey team competing in the Southern Professional Hockey League (SPHL) that delivers live hockey entertainment at the Pensacola Bay Center ("The Hangar") through single-game and season ticket sales, group experiences, corporate sponsorships, theme-night promotions, in-arena fan engagement programs, and branded merchandise. The organization operates a full-season home schedule (October–April) and also runs associated community programs including youth hockey development (Jr. Ice Flyers), figure skating, and the Ice Flyers Foundation.

Product overview

The Pensacola Ice Flyers are a professional hockey team competing in the Southern Professional Hockey League (SPHL), playing home games at the Pensacola Bay Center (The Hangar). The organization's product portfolio centers on live hockey events with multiple ticket tiers including single game tickets, season tickets, mini plans (3-game and 5-game packages), and group tickets with premium seating options (Flight Deck, Cockpit). Supporting the core hockey product are digital offerings including mobile ticketing via the Ice Flyers Mobile App with Ticketmaster Account Manager integration, and a comprehensive merchandise shop. The team extends its reach through community programs including the Ice Flyers Foundation (501(c)(3)), Jr. Ice Flyers youth hockey program, Greater Pensacola Figure Skating Club, and various fundraising initiatives. Fan engagement features include Maverick's Kids Club, Center Ice Hero military recognition program, Celebration Messages for special occasions, and Post Game Skates. The team streams games through FloSports and maintains presence across major app stores for its mobile application.

Differentiator

Problem solved

Functional benefit

Brands

• Pensacola Bushwackers: Alternate identity for rebrand nights
• Pensacola Crawdaddies
• Ice Flyers Foundation

Products and services

• Single Game Tickets Individual-game tickets for regular-season Pensacola Ice Flyers home games at the Pensacola Bay Center ("The Hangar"), purchased online via Ticketmaster or at the arena box office. Available in multiple seating sections including lower bowl, upper bowl, club, and premium options.
• Season Tickets Full-season ticket memberships granting access to all regular-season home games with priority seating, member discounts, and exclusive benefits. Sold in 6, 12, or full-season packages with reserved or general admission seating options.
• Group Tickets Discounted ticket packages for groups of 10 or more, targeted at youth sports teams, schools, churches, scouts, and other organizations. Includes optional add-ons such as player appearances, group recognition, and fundraising opportunities.
• Mini Plans Customizable multi-game ticket plans that allow fans to pick a fixed number of specific games they want to attend rather than committing to a full season. Available in 6, 12, or 20-game packages.
• Military Tickets Discounted ticket program offering special pricing to active-duty military personnel, veterans, and their families as part of the team's Military Appreciation initiatives.
• Ice Flyers Mobile App Official team mobile application providing fans with mobile ticketing (rotating barcode via Ticketmaster Account Manager integration), in-game experiences, news, schedules, and team content.
• Maverick's Kids Club Annual youth fan membership program priced at $30 per year that provides kids with exclusive benefits including welcome kits, exclusive events, and engagement opportunities with the team mascot and players.
• Celebration Messages Custom in-arena video board message service that displays birthday, anniversary, congratulatory, or special-occasion messages for fans during home games.
• Center Ice Hero In-arena recognition program that honors community heroes during home games with a featured appearance on the ice surface as part of the team's community engagement initiatives.
• Ice Flyers Merchandise Shop Online and in-arena retail store selling team-branded apparel, hats, accessories, jerseys, and autographed memorabilia for fans.
• Post-Game Skates Post-game on-ice skating experience offered after select home games, allowing fans to skate on the same ice surface used by the players during the game.

Quantifiable outcome

• 168,000+ fans in a single season with 4 straight years of record-breaking attendance
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

13 partnerships are on record, tiered major, core and minor.

• MediacommajorGTM or Marketing PartnerMediacom is the primary website sponsor of the Pensacola Ice Flyers. The company sponsors the official website and appears on schedule pages. Mediacom provides cable and internet services in the Northwest Florida region.
• Florida Pest ControlcoreGTM or Marketing PartnerFlorida Pest Control partners with the Ice Flyers to offer exclusive ticket discounts to military members at every home game. The partnership provides $2 off tickets for active, retired, and veteran military personnel.
• Navy Federal Credit UnioncoreGTM or Marketing PartnerNavy Federal Credit Union is the presenting sponsor of the three annual Military Appreciation Nights. The partnership includes ceremonial recognition, special uniforms, and exclusive ticket opportunities for service members and their families.
• PenAir Credit UnioncoreGTM or Marketing PartnerPenAir Credit Union sponsors the Center Ice Hero program, which honors a service member at each home game with videoboard recognition and four center-ice tickets for their family.
• Equitable Advisors (Weston Cramer)minorGTM or Marketing PartnerEquitable Advisors, through financial professional Weston Cramer, sponsors the Teacher & First Responder Appreciation program, providing discounted or complimentary tickets to educators and first responders.
• Columbia Southern UniversityminorGTM or Marketing PartnerColumbia Southern University partnered with the Ice Flyers to produce the Hockey 101 educational content on the official website, helping new fans learn the basics of hockey.
• TicketmastercoreTechnology or IntegrationTicketmaster is the primary ticketing platform for all Ice Flyers ticket sales, including single game, season tickets, mini-plans, and group tickets. The Ice Flyers Account Manager (powered by Ticketmaster) handles season ticket holder management and mobile ticketing.
• Pensacola Bay CentercoreOthersThe Pensacola Bay Center (201 E. Gregory St., Pensacola, FL) is the home arena of the Ice Flyers. The venue houses the box office, merchandise stands, and all game operations. Parking is available at 4 on-site lots for $12 per vehicle.
• FloSports / FloHockeycoreOthersFloSports provides streaming coverage of Ice Flyers games via FloHockey platform. Games can be watched online through the FloSports platform.
• Fox Sports Pensacola (101.1 FM, 1450 AM)minorOthersRadio broadcast partner for Ice Flyers games. Radio Voice of the Ice Flyers Paul Chestnutt provides play-by-play commentary.
• Ice Flyers FoundationcoreStrategic or Co-development PartnerThe Ice Flyers Foundation is a 501(c)(3) organization established in October 2023 by owner Greg Harris. The foundation receives funding from home game events, donations, fundraising, and corporate sponsorships. It supports various local charitable causes and community organizations.
• Jr. Ice FlyerscoreStrategic or Co-development PartnerJr. Ice Flyers is a separate 501(c)(3) organization providing ice hockey training and competitions for all age levels in Northwest Florida and Southern Alabama. Programs include Learn-to-Play, house leagues (6U-18U), and travel teams (10U-16U).
• Greater Pensacola Figure Skating ClubminorStrategic or Co-development PartnerGreater Pensacola Figure Skating Club is a separate 501(c)(3) organization operating at the Pensacola Bay Center. Offers Learn to Skate USA program endorsed by US Figure Skating, USA Hockey, and others. Includes adaptive skating program for individuals with physical and developmental challenges.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roanoke Rail Yard Dawgs: SPHL franchise in Roanoke, Virginia. Same league, comparable mid-market size, similar reliance on theme nights, group sales, and military/community partnerships as core revenue.
• Peoria Rivermen: SPHL franchise in Peoria, Illinois — opponent in the 2016 President's Cup Finals. Comparable on league economics, ticket pricing tier, and group-sales/community fundraising model.
• Knoxville Ice Bears: SPHL franchise based in Knoxville, Tennessee — the most direct comparable league peer, sharing the same schedule, league rules, salary structure, and target market profile (mid-sized Southeast US city, similar arena capacity).
• Macon Mayhem: SPHL franchise in Macon, Georgia. Shared the 2021 SPHL President's Cup finals against the Ice Flyers and operates a similar community-driven minor-league model in the Southeast US.
• Huntsville Havoc: SPHL franchise in Huntsville, Alabama. Closest geographic competitor (Northern Alabama) and was the opponent in the Ice Flyers' first championship in 2013, making business model and market profile directly comparable.
• Birmingham Bulls: SPHL franchise in Birmingham, Alabama. Sister league team in the same regional footprint with comparable mid-sized Southern market dynamics and sponsorship ecosystem.
• Fayetteville Marksmen: SPHL franchise in Fayetteville, North Carolina. Same league, comparable military-community overlap (Fort Liberty nearby), and similar themed-game/giveaway-driven marketing approach.
• Quad City Storm: SPHL franchise in the Quad Cities region (Iowa/Illinois border). Directly comparable minor-league hockey business model with similar ticket pricing tiers and group-sales focus.
• Evansville Thunderbolts: SPHL franchise in Evansville, Indiana. Competes in the same league with similar attendance profile and Southeast/Midwest minor-league operating economics.

Regional players

• Florida Everblades: ECHL franchise based in Estero, Florida. Same state and broader Florida/southeast hockey market, one tier above SPHL — useful comp for understanding the next valuation/radar step the Ice Flyers could aspire to.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PcolaIceFlyers
• YouTubeyoutube.com/@pensacolaiceflyers
• Facebookfacebook.com/pcolaiceflyers
• LinkedInlinkedin.com/company/pcolaiceflyers
• Instagraminstagram.com/pcolaiceflyers

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pensacola Ice Flyers (SPHL)