İGA Pass

What İGA Pass does

İGA Pass is a premium airport services platform operating exclusively at Istanbul Airport, delivering a bundled portfolio of lounge, transport, fast-track, parking, and ancillary services to passengers. Founded on March 19, 2019, as a subsidiary of TAYA Yolcu Hizmetleri A.Ş. under the İGA (Istanbul Grand Airport) brand, the company holds the concession to monetize premium passenger experiences at a hub that targets 200M+ annual passenger capacity across 300+ destinations upon full build-out. The product suite includes 11 core services — iGA Lounge, Meet & Greet, Buggy, Fast Track, Vale & Car Parking, Sleepod, Pop-Up Lounge, Meeting Lounge, Shower, Left Luggage, and Business Room — packaged into three commercial structures: annual memberships (Plus, Extra, Premium), single-day packages (Daily, Daily Kids, Daily Domestic, Mastercard co-brand), and three-tier corporate cards (Bronze, Silver, Gold). A separate Car Pass subscription provides dedicated monthly parking at TRY 32,500 per license plate.

The technology layer is a digital-first platform: all services are accessed via QR codes generated inside the Istanbul Airport mobile app, eliminating physical membership cards. The platform supports seven languages (Turkish, English, Chinese, Russian, German, Spanish, French) and integrates flight-tracking into the Meet & Greet service. Pricing is published in Turkish Lira and Euros, with annual subscriptions, 24-hour daily passes, and per-use transaction fees as the three revenue mechanics. Distribution is hybrid — self-serve website and mobile app paired with on-site sales desks at Istanbul Airport and a 24/7 call center (444 1 442), supplemented by airline partnerships (notably Turkish Airlines counter G39) and the Mastercard co-branded package.

Commercially, İGA Pass serves a dual market: a long tail of individual premium and frequent travelers (primary segment), plus an emerging corporate/enterprise channel via the Bronze/Silver/Gold tiers. The company employs 126 people and operates without external investors or disclosed funding, functioning as a self-financed operational unit within the broader İGA airport ecosystem. Annual packages are also valid at Dalaman Airport's domestic departures lounge, suggesting the platform is being positioned for multi-airport rollout under the İGA Pass umbrella. No revenue, ARR, or transaction-volume figures are publicly disclosed.

Name

İGA Pass

Legal name

İga Havalimanı İşletmesi A.Ş.

Website

https://igapass.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

İGA Pass is the exclusive premium airport services platform at Istanbul Airport, offering lounges, fast track, buggy, valet parking, meet & greet, and corporate memberships via a QR-code mobile platform, serving frequent flyers, business travelers, families, and corporate clients in 7 languages.

Ownership category

akta.pro rank

Product category

Airport Concierge Services

NAICS

Limousine Service (48532), Taxi and Limousine Service (4853)

SIC

Airports, Flying Fields & Airport Terminal Services (4581), Transportation Services (4700)

akta.pro primary industry

Fast Track, Meet & Assist & VIP Services (THABALAB)

akta.pro secondary industries

Airport Lounges & Premium Passenger Facilities (THABALAA), Airport Transfers & Meet-and-Greet Services (THACAIAE), Mobile Ticketing & Digital Pass Apps (THAIAMAB)

Keywords

• Airport lounge access
• Airport concierge services
• Airport membership program
• Premium airport amenities
• Meet and greet service

Headquarters

HQ city

Istanbul

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Annual Membership Packages: Yearly subscription packages (iGA Pass Plus, Extra, Premium) providing unlimited or limited access to premium airport services including lounge access, buggy, fast track, meet & greet, valet parking, and city transfers. Valid for 1 year from activation.
2. Daily Membership Packages: Single-day packages (iGA Pass Daily, Daily Kids, Daily Domestic, Mastercard) valid for 24 hours after first use, including various service usage rights. Expire within 1 year if not used.
3. Individual Premium Services: Per-service fees for individual offerings such as iGA Lounge, Meet & Greet, Buggy, Fast Track, Valet Parking, Pop-Up Lounge, Sleepod, Shower, Business Room, and Left Luggage services.
4. Corporate Card Packages: B2B corporate membership tiers (Corporate Bronze, Silver, Gold) for institutional clients with negotiated rates and dedicated services.
5. Car Pass Subscription: Monthly subscription for dedicated car parking spaces (TRY 32,500/month per license plate) with unlimited entry/exit during subscription period. Available for domestic and international flights.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

İGA Pass operates a premium passenger services platform at Istanbul Airport, selling individual services (lounge access, meet & greet, buggy, fast-track, valet/parking, sleep pods, showers, meeting rooms, left luggage) and bundling them into annual, daily, and corporate membership packages. Services are delivered on-site at Istanbul Airport and accessed digitally via QR codes through the Istanbul Airport mobile app without physical cards.

Product overview

İGA Pass is a premium airport services platform at Istanbul Airport (İstanbul Havalimanı) offering a portfolio of individual services and bundled membership packages. Individual premium services include iGA Lounge (airport lounge with dining, showers, and business facilities), iGA Meet & Greet (personalized greeting and assistance), iGA Buggy (gate shuttle transportation), iGA Fast Track (priority security lanes), iGA Vale & Car Parking (valet service), iGA Sleepod (sleeping pods), iGA Pop Up Lounge (gate-adjacent lounge), iGA Meeting Lounge, iGA Shower, iGA Left Luggage, and iGA Business Room. These services are available individually or bundled into membership packages: yearly packages (iGA Pass Plus, Extra, Premium), daily packages (iGA Pass Daily, Daily Kids, Daily Domestic, Mastercard), and corporate packages (Corporate Bronz, Silver, Gold). Services are accessed digitally via QR code through the Istanbul Airport mobile app, with no physical card required. Annual packages are valid for 1 year from activation; daily packages expire 24 hours after first use.

Differentiator

Problem solved

Functional benefit

Products and services

• iGA Lounge

Quantifiable outcome

• 25% discount on Sleepod, Luggage Wrap, and Left Luggage for all membership package holders
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core, major and minor.

• TAYA Yolcu Hizmetleri A.Ş.coreStrategic or Co-development Partner · 19 March 2019TAYA Yolcu Hizmetleri A.Ş. (TAYA) is the parent company of İGA Pass, providing passenger services under the İGA (Istanbul Grand Airport) brand. TAYA operates the premium services and membership packages at Istanbul Airport.
• İGA Havalimanı İşletmesi A.Ş.coreStrategic or Co-development Partner · 19 March 2019İGA Havalimanı İşletmesi A.Ş. is the operator of Istanbul Airport. İGA Pass is a subsidiary operating premium passenger services at the airport facility owned and operated by İGA Havalimanı.
• MastercardcoreGTM or Marketing PartneriGA Pass Mastercard is a co-branded daily package offered in partnership with Mastercard. Valid for 24 hours after first use with various service benefits including free car park access. The partnership extends reach through Mastercard's global cardholder base.
• Turkish AirlinesmajorGTM or Marketing PartnerTurkish Airlines passengers can use dedicated iGA Pass Fast Check-in at counter G39. Turkish Airlines is a major airline partner providing preferential access to business class check-in facilities for iGA Pass members.
• Contracted Airlines and InstitutionsminorChannel Partner/ Reseller/ DistributorVarious contracted airlines and institutions provide lounge access, buggy service, and Fast Track services as part of their customer loyalty programs. Access rights vary by partner. Lounge access limited to 3 hours for partner institutions, 2 hours for travel programs, and 4 hours for airline guests.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Dreamfolks Services Limited: India-based airport services aggregator providing lounge access, meet & assist, and ancillary services via a single platform/membership — directly comparable business model to İGA Pass with similar B2B2C distribution through banks and corporates.
• Priority Pass (Collinson Group): World's largest independent airport lounge membership program offering access to 1,300+ lounges globally. Directly competes with İGA Pass membership packages on lounge access and ancillary airport services for international frequent travelers.
• LoungeKey: Airport lounge access program by Collinson/Dragonpass offering lounge entry via membership or bank card partnerships. Competes directly with İGA Pass on digital lounge membership and ancillary airport services at international hubs.
• Plaza Premium Group: Global operator of independent airport lounges, meet & greet, and transit services. Most directly comparable peer — competes in the same product categories (lounges, fast track, personal assistance) and serves international travelers at major hubs worldwide.
• Airport Dimensions (by MAG): Operates network-branded and independent airport lounges (e.g., Club Aspire, No.1 Lounges) globally. Comparable to İGA Pass in operating premium passenger facilities within airport concessions, though typically on a lounge-only basis.
• Marhaba (dnata): Dubai-based meet & greet, lounge, and fast-track airport services brand owned by dnata. Most directly comparable single-airport premium services operator in another mega-hub (DXB), serving international premium travelers.

Emerging players

• Encalada / Sky Valet: Regional airport valet and VIP parking service operators with comparable premium parking and meet-and-greet offerings, primarily in Latin America — adjacent comparison for premium airport ground services.
• Yotel: Airport hotel and cabin/pod operator (including at Istanbul Airport). Comparable niche player in airport sleep pods and short-stay accommodation, which İGA Pass offers via Sleepod and Business Room services.

Regional players

• CLEAR (Alclear): US-based expedited security and identity verification service operating at major US airports. Comparable product overlap (Fast Track) but primarily US-focused and not directly competing in Istanbul.

Broad incumbents

• Swissport International: World's largest airport ground services and air cargo handler providing lounge, meet & greet, and premium passenger services across 280+ airports. Broader incumbent with overlapping premium passenger services but focused on ground handling for airlines.

Market position

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/igapass

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about İGA Pass