Impekkable
Impekkable is a French digital laundry service that collects household and hospitality linens from 17,000 Pickup points and processes them at a centralized industrial facility, serving individual consumers and short-term rental property managers with per-item pricing.
- Company typePrivate
- Founded-
- HeadquartersParis peri-urban area, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Impekkable does
Impekkable is a French digital-first laundry and linen-care service that operates a centralized industrial production model paired with a distributed drop-off and retrieval network. Customers deposit household linens (duvets, pillows, bed sets, towels, table linens) at one of 17,000 Pickup points operated by La Poste, after which items are transported via Chronopost to a centralized facility near Paris for water-based industrial washing, drying, ironing, and folding, with per-item tagging providing traceability throughout the process. Pricing is transparent and per-item, ranging from €0.80 for a washcloth to €15 for a tablecloth, with a €1 shipping bag that initiates each order and free return shipping for orders above €9.90.
The company serves two customer segments. The consumer segment consists of individual French households that lack the equipment to clean bulky bedding adequately at home and face shrinking access to traditional dry cleaners (the source notes France has lost roughly two-thirds of its dry cleaners, from ~10,000 to ~3,000 over 15 years). The professional segment targets short-term rental property managers, conciergeries, hotels, gîtes, and bed-and-breakfast operators through a B2B portal offering per-property invoicing, multi-property account management, and discounted wholesale pricing without long-term contracts.
Impekkable appears to be a privately held, founder-owned company with no external funding disclosed and a lean team of 8 employees. Distribution is anchored by the Pickup (La Poste) network and supplemented by a flagship retail partnership with Franprix announced in March 2025. Revenue is generated entirely through transactional per-item service fees plus shipping bag sales, with payment processing handled by Stripe at PCI-DSS Level 1 compliance. Management includes co-founders Paul Ambroise Archambeaud (President) and Alphadio Olory-Togbe, supported by functional leads across operations, commercial, marketing, customer service, production, technology, and finance.
Impekkable firmographics
Firmographics- Name
- Impekkable
- Legal name
- IMPEKKABLE
- Website
- https://impekkable.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Impekkable is a French digital laundry service that collects household and hospitality linens from 17,000 Pickup points and processes them at a centralized industrial facility, serving individual consumers and short-term rental property managers with per-item pricing.
- Ownership category
- akta.pro rank
Impekkable industry classification
Industry- Product category
- Professional Laundry Services
- NAICS
- Drycleaning and Laundry Services (8123), Industrial Launderers (812332), Personal and Laundry Services (812)
- akta.pro primary industry
- Household & Specialty Item Dry Cleaning (Drapes, Comforters, Rugs) (HSAJADAH)
- akta.pro secondary industries
- Commercial / Small-Business Wash-and-Fold (Salons, Gyms, Spas, Airbnb Hosts) (HSAJABAE), Retail/Consumer Dry Cleaning (Storefront) (HSAJADAA)
Keywords
Where Impekkable is headquartered
LocationHeadquarters
- HQ city
- Paris peri-urban area
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Impekkable business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Per-Item Laundry Service (Consumer): Transaction-based pricing where customers pay per individual item cleaned (couette, pillows, sheets, towels, table linens). Prices range from €0.80 for washcloths to €15 for tablecloths. Free return shipping for orders ≥€9.90.
- Per-Item Laundry Service (Professional/B2B): B2B pricing at discounted wholesale rates (HT) for property managers, conciergeries, hotels, and vacation rentals. Includes multi-property account management and consolidated invoicing capabilities.
- Shipping Bag Sales: Sale of proprietary shipping bags at €1 each for initiating service. Bags can be purchased at partner pickup points or ordered online with home delivery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Consumer pricing (TTC) - Individual item cleaning |
| Unit Pricing | Pay-as-you-go | Professional pricing (HT) - B2B rates for property managers |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Impekkable product offering
Product offeringCore offering
Impekkable provides industrial laundry and dry-cleaning services for household and hospitality linen (duvets, pillows, sheets, towels, table linens) collected and returned through 17,000 pickup points across France. Items are professionally washed, disinfected, dried, ironed, and folded at centralized production facilities using eco-labeled detergents, then delivered back to pickup points within a maximum of six business days.
Product overview
Impekkable operates two integrated service lines: a consumer-facing laundry service for individual customers and a professional laundry solution for hospitality businesses. Both leverage a network of 17,000 Pickup points for collection and return, with items processed at industrial workshops using eco-labeled detergents. The core consumer offering includes cleaning services for duvets (simple/double), bed sets, pillows, towels, and table linens with pricing from €1 to €15. The professional tier adds multi-property management capabilities with per-booking billing and expense reimbursement features. A companion mobile app and shipping bags (Sac Couette and Sac Draps) facilitate the workflow.
Differentiator
Problem solved
Functional benefit
Products and services
- Consumer Laundry Service Professional laundry, dry cleaning, and ironing service for household linen (duvets, pillows, sheets, towels, table linens). Customers deposit items at one of 17,000 Pickup points, items are processed at the industrial workshop, and cleaned items are returned to a pickup point within 6 business days. Targeted at French households seeking affordable cleaning for bulky bedding.
- Professional Laundry Service B2B linen management service for hospitality professionals including conciergeries, short-term rentals, gîtes, and hotels. Includes a multi-property management dashboard, per-booking billing, consolidated per-property invoicing for expense reimbursement, and no minimum orders or commitment contracts. Discounted B2B rates versus consumer pricing.
- Sac d'Envoi (Shipping Bag) Specialized shipping bag for sending linen to the Impekkable workshop. Sac Couette version includes compression for bulky items; Sac Draps for flat linens. Available at Pickup points or ordered online with home delivery. New bags are provided on each delivery.
- Mobile Application iOS/Android mobile app and web portal at app.impekkable.com enabling order placement, payment processing, real-time production tracking, multi-property management for professionals, and access to invoices.
Quantifiable outcome
- Up to 3x cost reduction compared to traditional dry cleaning services
- +4 more outcomes
Companies that use Impekkable
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Impekkable technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Impekkable partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered flagship, core and minor.
- FranprixflagshipStrategic retail partnership with Franprix supermarket chain making IMPEKKABLE service bags available in stores. The collaboration was featured in Le Figaro and represents a key retail expansion for the brand. Franprix is a major French supermarket chain with hundreds of locations.
- Pickup (La Poste)coreIMPEKKABLE leverages Pickup's network of 17,000 pickup points across France for customer drop-off and retrieval of laundry items. The partnership enables nationwide accessibility through existing retail locations including tabacs, convenience stores, and small shops. Pickup points serve as both collection and delivery locations for the laundry service.
- ChronopostcoreChronopost handles all transportation logistics for IMPEKKABLE's laundry service, providing reliable parcel delivery between pickup points and production facilities. The partnership ensures timely and secure transport of customer items throughout the cleaning process.
- Hosting AcademyminorEducational partnership with Hosting Academy, a school specializing in short-term rental management professions. IMPEKKABLE provides content and best practices for linen management as part of the Academy's professional training curriculum, positioning the service as a recommended solution for property managers.
- StripecoreStripe processes all online payments through app.impekkable.com, providing PCI-DSS Level 1 certified payment processing for credit and debit card transactions. Stripe handles pre-authorization (€0 hold) and actual charge collection after item counting at the factory.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Impekkable competitors and assessment
Company assessmentBroad incumbents
- 5àsec: Leading French dry cleaning franchise chain with hundreds of storefront locations nationwide. Represents the traditional pressing model Impekkable is disrupting — same end customer, but storefront-delivered rather than pickup-point-delivered.
- Elis: European-listed industrial linen and laundry services company supplying hotels, restaurants, and healthcare with rental and laundering of flat linen, bedding, and workwear. Comparable end market (hospitality linen) but operates a rental/rotation model at much larger scale.
- Wecasa: French home services platform offering on-demand cleaning, ironing, and household services via an app. Competes with Impekkable for household services wallet share and has overlapping customer-acquisition infrastructure, though linen-only service is adjacent rather than identical.
- Rentokil Initial: Global hygiene and linen services group with significant European presence serving hotels and healthcare. Overlaps with Impekkable in commercial linen cleaning for hospitality, but as a broad incumbent with full rental contracts.
Direct peers
- Cleanio: Paris-based on-demand laundry and dry cleaning startup offering pickup-and-delivery cleaning via a mobile app. Directly competes with Impekkable on the same consumer and Parisian concierge/Airbnb host segments with a comparable digital-first model.
- Laundryheap: UK-founded on-demand laundry and dry cleaning service operating across major European cities. Closest international direct competitor to Impekkable's app-based, pickup-network-driven model for household linen cleaning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Impekkable social profiles
Digital presenceImpekkable compliance and trust
Trust signalCompliance1 record
Impekkable financial estimates
Financial estimateRevenue estimate
Valuation estimate
Impekkable leadership team
Management profileNumber of profiles
Profiles9 records
Impekkable funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Impekkable M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Impekkable
What does Impekkable do?
Impekkable provides industrial laundry and dry-cleaning services for household and hospitality linen (duvets, pillows, sheets, towels, table linens) collected and returned through 17,000 pickup points across France. Items are professionally washed, disinfected, dried, ironed, and folded at centralized production facilities using eco-labeled detergents, then delivered back to pickup points within a maximum of six business days.
Is Impekkable a public or private company?
Impekkable is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Impekkable founded?
Impekkable was founded in -1. It employs 1 to 10 people.
Where is Impekkable based?
Impekkable is headquartered in Paris peri-urban area, France, in the Europe region.
How does Impekkable make money?
Three revenue lines are on record. Per-Item Laundry Service (Consumer) is the primary driver. The others are per-Item Laundry Service (Professional/B2B) and shipping Bag Sales.
Who are Impekkable's main competitors?
Broad incumbents on record are 5àsec, Elis, Wecasa and Rentokil Initial. Direct peers are Cleanio and Laundryheap.
Does Impekkable have an API?
No public API is recorded for Impekkable.
What industry is Impekkable in?
Impekkable's product category is Professional Laundry Services. Its primary akta.pro industry code is HSAJADAH, Household & Specialty Item Dry Cleaning (Drapes, Comforters, Rugs), with a secondary code of HSAJABAE, Commercial / Small-Business Wash-and-Fold (Salons, Gyms, Spas, Airbnb Hosts). Its NAICS code is 8123.