Nu Samen I Improzorg

What Nu Samen I Improzorg does

Nu Samen I Improzorg (legal entity: Zorgcoöperatie Improzorg, Coöperatieve vereniging U.A.) is a Dutch home healthcare cooperative that delivers in-home personal care, nursing, guidance, dementia case management, remote video care (Beeldzorg), and household assistance to elderly and disabled individuals across two regional footprints: Zoetermeer/Benthuizen/Lansingerland and Zaanstreek/Zaanstad/Waterland (covering ~15+ municipalities). The organization was founded in 2017 as a cooperative of three small-scale, pro-life care institutions and was reorganized on January 1, 2024, when its two operating subsidiaries — Stichting Allcura Thuiszorg (Zoetermeer) and Bethesda Thuiszorg B.V. (Wormerveer) — merged their operations under the unified Improzorg brand. Services are delivered by caregivers visiting clients at home, with the principle that the same caregiver visits the same client to preserve continuity of relationship.

The cooperative's technology stack is operationally light: a Beeldzorg video care platform (tablet-based, loaned free of charge to clients) enables remote consultation and medication reminders, and a proprietary 'Improvement Model' provides quality-management standardization across cooperative members. The company does not expose a public API and has no disclosed AI/ML capability.

Improzorg generates revenue primarily through two regulated Dutch reimbursement channels: (1) home care services (personal care, nursing, guidance, dementia case management, Beeldzorg) billed under contracts with all seven major Dutch health insurer groups — Achmea, VGZ, Menzis, DSW, ONVZ, Zorg en Zekerheid, ENO — making services substantially reimbursable for most insured residents; and (2) household assistance (huishoudelijke verzorging) routed through municipal WMO 'keukentafelgesprek' indications in Zaanstad/Zaanstreek/Waterland. The cooperative has a Board of Founders, a Supervisory Board, and a shared back-office; ownership rests with the member institutions with no external private equity or public listing. Listed headcount is 7 (likely HQ/coordinator staff), with operational caregivers recruited through active job postings across both regions.

Name

Nu Samen I Improzorg

Legal name

Zorgcoöperatie Improzorg

Website

https://improzorg.nl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Nu Samen I Improzorg is a Dutch home healthcare cooperative delivering in-home personal care, nursing, guidance, dementia case management, video care, and household assistance to elderly and disabled individuals across the Zoetermeer/Benthuizen and Zaanstad/Waterland regions under contracts with all major Dutch health insurers.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAIAD

Chronic Care & Complex Care Management

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHSABAIAF

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

Keywords

• Home healthcare services
• Personal care services
• Home nursing services
• Dementia case management
• Household care services

Headquarters

HQ city

Benthuizen

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare services funded via Dutch health insurers (zorgverzekering): Improzorg provides reimbursable care services (personal care, nursing, guidance, dementia case management, household assistance) that are covered under Dutch health insurance contracts. The organization holds contracts with all major Dutch health insurer groups (Achmea, VGZ, Menzis, DSW, ONVZ, Zorg en Zekerheid, ENO), meaning most care delivered at home is substantially reimbursed.
2. Municipal-funded care (WMO/Jeugdwet): Household assistance is arranged through municipal keukentafelgesprek (kitchen table conversations) and funded via the Wet maatschappelijke ondersteuning (WMO). Clients receive a municipal indication and Improzorg executes the agreed household support.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Nu Samen I Improzorg is a Dutch home healthcare cooperative (Zorgcoöperatie Improzorg) delivering in-home care services to elderly and disabled clients across the Zoetermeer/Benthuizen and Zaanstreek/Zaanstad/Waterland regions. Services include personal care (washing, dressing, grooming), nursing (wound care, injections, medication), guidance for daily living, dementia case management, household assistance, and remote video care (Beeldzorg) delivered via tablet. Care is delivered by visiting caregivers and nurses and reimbursed via Dutch health insurers and municipal WMO indications.

Product overview

Nu Samen I Improzorg is a home healthcare cooperative offering a unified portfolio of six integrated care services: Persoonlijke verzorging (personal care), Verpleging (nursing), Begeleiding (guidance), Beeldzorg (video care), Casemanagement dementie (dementia case management), and Huishoudelijke verzorging (household care). The organization operates as a single platform delivering coordinated in-home care, with services in Zoetermeer/Benthuizen region covering personal care, nursing, guidance, video care, and dementia support, while household care is provided in the Zaanstreek/Zaanstad and Waterland municipalities. The organization was formed through the merger of Allcura thuiszorg and Bethesda thuiszorg in January 2024.

Differentiator

Problem solved

Functional benefit

Products and services

• Persoonlijke verzorging (Personal Care) Support with daily personal care and hygiene tasks including washing, dressing, grooming, eating and drinking assistance, and help with prosthetics and supportive stockings; for elderly and disabled individuals needing temporary or long-term in-home assistance.
• Verpleging (Nursing) Home-based nursing performing medical procedures that would otherwise be performed in a hospital, including wound care, medication administration, injections, self-injection support, health monitoring, and patient education on recovery.
• Begeleiding (Guidance) Support for individuals dealing with changed situations in daily life, including practical life planning, day activities, household and administrative structuring, emotional support, and prevention of social isolation.
• Beeldzorg (Video Care) Supplemental care delivered via remote video and audio consultation through a tablet, providing quick and efficient response to care questions and medication reminders; tablet provided free of charge on loan.
• Casemanagement dementie (Dementia Case Management) Fixed single point of contact for individuals diagnosed with dementia and their families, providing specialized knowledge to navigate care pathways, coordinate multiple caregivers and providers, and support progression of the condition.
• Huishoudelijke verzorging (Household Care) Household support services including cleaning, vacuuming, mopping, bathroom and kitchen cleaning, window washing, tidying, dishwashing, plant care, and meal preparation, arranged through municipal WMO keukentafelgesprek indications.

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Stichting Allcura ThuiszorgcoreOthersAllcura Thuiszorg is a founding member of the Improzorg care cooperative and one of the two organizations that merged on 1 January 2024 to form Improzorg. Based in Zoetermeer, it provides personal care, nursing, guidance, and household assistance. Together with Bethesda Thuiszorg, it forms the cooperative's board. Contact: [email protected], KVK 52838846.
• Bethesda Thuiszorg B.V.coreOthersBethesda Thuiszorg B.V. is a founding member of the Improzorg care cooperative and one of the two organizations that merged on 1 January 2024 to form Improzorg. Based in Wormerveer (Industrieweg 20-A), it contributes to the Zaanstreek/Zaanstad operations of the cooperative. Contact: [email protected], KVK 37110223.
• AchmeaminorOthersAchmea is one of the largest health insurer groups in the Netherlands. Improzorg holds contracts with Achmea, meaning home care services provided by Improzorg are substantially reimbursed for Achmea policyholders.
• VGZminorOthersVGZ is a major Dutch health insurer group. Improzorg holds contracts with VGZ, enabling reimbursement of home care services for VGZ policyholders.
• MenzisminorOthersMenzis is a Dutch health insurer. Improzorg holds contracts with Menzis, covering home care reimbursement for Menzis insured clients.
• DSWminorOthersDSW is a Dutch health insurer. Improzorg holds contracts with DSW, enabling reimbursement of home care services.
• ONVZminorOthersONVZ is a Dutch health insurer. Improzorg holds contracts with ONVZ for home care reimbursement.
• Zorg en ZekerheidminorOthersZorg en Zekerheid is a Dutch health insurer. Improzorg holds contracts with Zorg en Zekerheid for home care reimbursement.
• ENOminorOthersENO is a Dutch health insurer. Improzorg holds contracts with ENO for home care reimbursement.
• Eetcafé de ToogminorOthersLocal eatery in the Zaanstreek used by Improzorg for team appreciation events, such as the High Tea held for household helpers on Dag van de Huishoudelijke Hulp (Day of the Domestic Helper).

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Cordaan: Cordaan provides home care, nursing, and elderly care services in the Amsterdam metropolitan area, with similar reliance on Dutch health insurer contracts and municipal WMO-funded household care. Comparable service portfolio and regional delivery model.
• Evean: Evean is a large Dutch home and elderly care provider operating across the Randstad, delivering personal care, nursing (wijkverpleging), and household assistance under contract with Dutch health insurers and municipalities. Directly comparable multi-service in-home care delivery.
• Thebe Thuiszorg: Thebe delivers personal care, nursing, and household assistance in West-Brabant, reimbursed through Dutch health insurers and municipalities. Comparable mid-sized Dutch thuiszorg provider with similar service mix to Improzorg.
• Carintreggeland: Carintreggeland delivers home care and household assistance in Twente, contracting with Dutch health insurers and municipalities. Comparable regional thuiszorg operator with overlapping service lines.
• Sensire: Sensire is a regional Dutch home care provider serving the Achterhoek with personal care, nursing, and household support. Direct peer in service offering and reimbursement structure; comparable regional scale and value-based care positioning.
• Zorgaccent: Zorgaccent offers home care, nursing, and household services in Noordoost-Brabant and Overijssel. Direct peer in personal care, wijkverpleging, and household care delivered under Dutch insurer and municipal contracts.
• tanteLouise: tanteLouisie provides home care, nursing, and household support in West-Brabant. Comparable in service mix and Dutch reimbursement model, with similar mid-sized regional thuiszorg positioning.
• TWB Thuiszorg: TWB provides home care services in West-Brabant, including personal care, nursing, and household assistance. Similar regional Dutch thuiszorg profile and reliance on health insurer and WMO reimbursement channels.
• Buurtzorg Nederland: Buurtzorg is the largest and most well-known Dutch home care (thuiszorg) provider, offering personal care, nursing, and household assistance in clients' homes with neighborhood-based self-managing teams. Direct comparison on service mix, reimbursement model via Dutch health insurers, and in-home delivery model.
• Vierstroom Hulp Thuis: Vierstroom provides home-based personal care, nursing, and household care in the Leiden/Zuid-Holland region. Direct peer in service portfolio, geographic concentration in Randstad municipalities, and reimbursement structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/improzorg
• LinkedInlinkedin.com/company/improzorg

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nu Samen I Improzorg