Insight House Chemical Dpndncy

What Insight House Chemical Dpndncy does

Helio Health, Inc. (formerly Insight House Chemical Dependency) is a private, New York-incorporated behavioral healthcare provider operating a comprehensive continuum-of-care model for substance use disorders, mental health conditions, problem gambling, and co-occurring disorders across Central New York. The organization delivers services through a multi-modal platform spanning a 24/7 Crisis Center, medically supervised inpatient detoxification, inpatient rehabilitation (notably the 40-bed Willows facility in Syracuse and the 50-bed Binghamton IRC), outpatient clinics, the Medication-Assisted Therapy–based Opioid Treatment Program (Methadone/Suboxone/Vivitrol), the state-certified CCBHC, children and adolescent services, gambling disorder treatment, and an extensive residential and supportive housing portfolio (including HUD-funded programs, scattered sites, and OMH supportive housing). Service delivery is anchored in OASAS and OMH state certifications and CARF accreditation for the OTP, with treatment teams comprising accredited counselors and recovery professionals.

The underlying "technology" is clinical rather than digital: evidence-based protocols for withdrawal stabilization, MAT pharmacology, trauma-informed care, and multidisciplinary team-based treatment coordination. There is no proprietary software platform, app, or AI capability identified in the input data. Service delivery is supported by ~10+ owned facilities plus numerous housing sites across Syracuse, Utica, Rochester, and Binghamton, with expansion footprints into Fulton and Monroe counties.

Helio Health's revenue model blends Medicaid reimbursement (the dominant payer per OASAS norms), select commercial insurance, and a sliding fee scale based on family size and income, supplemented by HUD/OMH housing grants and philanthropic donations through the Helio Health Foundation. Go-to-market is direct-to-consumer via owned facilities, supplemented by referrals from the criminal justice system, healthcare providers, schools, and community outreach (Monroe County Street Outreach, SCIPP, Veterans Diversion). Workforce supply is partly self-developed through the Training Institute offering the 350-hour CASAC curriculum and CRPA certification, creating an internal talent pipeline and an adjacent earned-revenue stream.

Name

Insight House Chemical Dpndncy

Legal name

Helio Health, Inc.

Website

https://insighthouse.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Helio Health, Inc. is a Central New York behavioral health non-profit (formerly Insight House Chemical Dependency) operating crisis, inpatient detox/rehab, outpatient, opioid treatment, and residential housing services across Syracuse, Utica, Rochester, and Binghamton, serving over 5,000 individuals annually under OASAS, OMH, and CARF certifications.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare and Addiction Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Psychiatric and Substance Abuse Hospitals (62221)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Substance use treatment
• Behavioral health services
• Medication-assisted therapy
• Inpatient rehabilitation
• Community mental health

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing treatment services billed to insurance, Medicaid, and other payers. The organization accepts Medicaid, some insurance plans, and offers sliding fee scale for those without coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Helio Health delivers a comprehensive continuum of behavioral healthcare services for individuals with substance use disorders, mental health conditions, problem gambling, and co-occurring disorders. Services span crisis intervention, medically supervised inpatient detoxification and stabilization, inpatient and outpatient rehabilitation, Medication-Assisted Therapy (Methadone, Suboxone, Vivitrol), children and adolescent services, residential and supportive housing, community-based recovery support, and professional training through its Training Institute.

Product overview

Helio Health is a comprehensive behavioral health organization providing a continuum of substance use and mental health disorder treatment services across Central New York. The organization operates a multi-level care model comprising crisis intervention, inpatient detoxification, inpatient rehabilitation, outpatient treatment, and opioid treatment programs. Key service lines include Certified Community Behavioral Health Clinics (CCBHC), children and adolescent services, gambling disorder treatment, residential/housing services, and in-community support programs. The organization also offers professional training through its Training Institute for CASAC and CRPA certifications. Services are medically supervised and delivered by accredited counselors and recovery professionals across multiple facility locations in Syracuse, Rochester, Utica, and Binghamton.

Differentiator

Problem solved

Functional benefit

Brands

• Insights of Helio Health: Outpatient clinic location in Utica, NY providing behavioral health services
• Pathways of Helio Health
• Meadows Integrated Outpatient Clinic
• Willows Inpatient Rehabilitation
• Utica Opioid Treatment Program
• Binghamton Inpatient Rehabilitation Center
• Certified Community Behavioral Health Clinic (CCBHC)

Products and services

• Crisis Center
• Inpatient Detoxification
• Inpatient Rehabilitation
• Outpatient Treatment
• Opioid Treatment Program (OTP)
• Certified Community Behavioral Health Clinic (CCBHC)
• Children and Adolescent Services
• Gambling Disorders Treatment
• Residential and Housing Services
• In-Community Services
• Training Institute (CASAC and CRPA Programs)
• Impaired Driver Evaluation
• Impaired Professionals Program

Quantifiable outcome

• Over 20,000 lives transformed in 2025
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• NYS Office of Addiction Services and Supports (OASAS)coreOthersState regulatory agency that licenses and certifies addiction treatment programs. Helio Health facilities hold OASAS certification for multiple programs including the Opioid Treatment Program and other substance use treatment services.
• NYS Office of Mental Health (OMH)coreOthersState regulatory agency that certifies mental health programs. Helio Health's Certified Community Behavioral Health Clinic holds dual certification from both OASAS and OMH.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Universal Health Services: Large acute care and behavioral health hospital operator with a dedicated Behavioral Health division providing inpatient psychiatric and addiction services. Overlaps with Helio's inpatient rehab and detox offerings at much larger scale.
• Acadia Healthcare: Public behavioral health company operating inpatient psychiatric and substance abuse hospitals nationwide. Broad incumbent serving overlapping populations at significantly greater scale than Helio.
• Hazelden Betty Ford Foundation: National nonprofit addiction treatment leader with a broad continuum (detox, inpatient, outpatient, MAT, professional education). Larger and more geographically diverse than Helio, but operates the same integrated behavioral health services.

Emerging players

• Workit Health: Telehealth addiction treatment provider offering virtual MAT, counseling, and recovery support. Emerging DTC competitor targeting the same outpatient/MAT patient population Helio serves.
• Bicycle Health: Virtual opioid use disorder treatment provider delivering buprenorphine prescribing and counseling online. Competes directly with Helio's OTP and outpatient MAT services in New York.

Direct peers

• Spectrum Health Systems: Massachusetts-based nonprofit operating a comparable continuum of inpatient detox, residential, outpatient, and OTP/MAT services across multiple sites. Mirrors Helio's hub-and-spoke community behavioral health model and payer mix.
• Gateway Foundation: Nonprofit substance use treatment provider operating inpatient detox, residential, and outpatient programs across multiple states. Directly comparable service mix and CARF-accredited operating model.
• Valley Hope: Nonprofit addiction treatment network with inpatient detoxification, residential rehabilitation, outpatient counseling, and MAT. Closely mirrors Helio's continuum of care across multiple regional facilities.
• Caron Treatment Centers: Nonprofit addiction treatment organization offering inpatient detox, residential rehabilitation, outpatient, and family programs. Comparable mission-driven, CARF-accredited care model with multi-modality substance use services.
• Ashley Addiction Treatment: Nonprofit provider of inpatient detox, primary residential, outpatient, and MAT services with a similar integrated care model and specialty population programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/helio_health
• YouTubeyoutube.com/channel/UC2cSOGhUkBTTrgodMa2r2NA/featured
• Facebookfacebook.com/heliohealth1
• LinkedInlinkedin.com/company/insight-house-chemical-dpndncy
• Instagraminstagram.com/helio_health

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insight House Chemical Dpndncy