Интеграл
Integral-info is a regional Russian IT outsourcing provider founded in 2009 in Novorossiysk, serving SMB and mid-market businesses across the Krasnodar Krai Black Sea coast with monthly-retainer IT support, Bitrix24 CRM implementation, server management, and network infrastructure services.
- Company typePrivate
- Founded2009
- HeadquartersNovorossiysk, Russia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Интеграл does
Integral-info (ООО «Интеграл-инфо») is a regional Russian IT outsourcing and managed-services provider founded in 2009 and headquartered in Novorossiysk, Krasnodar Krai. The company employs 74 staff and serves small and mid-market businesses across the Black Sea coast cities of Novorossiysk, Anapa, and Gelendzhik, with a stated portfolio of 200+ completed projects and 50+ server implementations. Its service catalog spans IT outsourcing under monthly retainer, Bitrix24 CRM implementation and support, server setup and migration (including migrations to domestic RedOS and R7 Office stacks), corporate email, IP telephony, video surveillance, structured cabling, IT audit, and website development with SEO/SEM.
The technical stack rests on a proprietary electronic ticket management system, a WIKI-based corporate knowledge base of client configurations, and 24/7 server monitoring with automatic ticket generation; delivery uses Bitrix24 cloud CRM, AnyDesk/RMS remote support, Asterisk/Mango Office telephony, and hardware from iRU and MSI. Integral-info is a certified Bitrix24 Business Partner and Kontur.Diadoc partner and holds R7 Office Category C engineer certification, positioning it to capture Russian import-substitution-driven IT contracts.
The business model combines recurring monthly subscriptions (IT outsourcing tiers «Лёгкий» 14,900 RUB, «Профи» 26,900 RUB, custom «Индивидуальный»; Bitrix24 support «Мини» 10,950 RUB to «Макси» 38,500 RUB) with one-time professional services billed at 2,200 RUB/hour, plus fixed-price website development. Revenue is not publicly disclosed; no external funding rounds, institutional investors, or parent-company relationships are reported. Distribution is sales-led through a physical office, phone, WhatsApp/Telegram, website popup forms, and content/SEO marketing targeting local SMBs.
Интеграл firmographics
Firmographics- Name
- Интеграл
- Legal name
- ООО «Интеграл-инфо»
- Website
- https://integral-info.ru
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Integral-info is a regional Russian IT outsourcing provider founded in 2009 in Novorossiysk, serving SMB and mid-market businesses across the Krasnodar Krai Black Sea coast with monthly-retainer IT support, Bitrix24 CRM implementation, server management, and network infrastructure services.
- Ownership category
- akta.pro rank
Интеграл industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industry
- CRM Managed Services & Support (BPAEAGAD)
Keywords
Where Интеграл is headquartered
LocationHeadquarters
- HQ city
- Novorossiysk
- HQ country
- Russia
- HQ region
- Europe
Offices1 record
Markets served
Интеграл business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing (Monthly Retainer): Monthly retainer contracts for ongoing IT support and infrastructure management, offered across four tariff tiers: Разовый (one-time, 2200 RUB/hour), Лёгкий (14900 RUB/month, up to 9 PCs), Профи (26900 RUB/month, up to 20 PCs), and Индивидуальный (custom pricing).
- Bitrix24 Technical Support Packages: Monthly subscription packages for Bitrix24 CRM support: Мини (10950 RUB/month, 4 hours), Профи (21900 RUB/month, 10 hours), Макси (38500 RUB/month, 20 hours), and prepaid 15-hour package (32900 RUB, 3-month validity).
- One-time IT Services: One-time computer repair, network installation, server setup, and website development services billed at hourly rates (2200 RUB/hour, minimum 2 hours) or fixed project fees.
- Website Development and Support: Custom website development (landing pages, corporate sites, e-commerce, educational platforms) and ongoing maintenance. Pricing depends on complexity and scope.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | One-time service call for small companies and individuals in Novorossiysk with spontaneous IT needs |
| Subscription | Monthly | Basic monthly retainer for up to 9 PCs, 1 office, up to 9 specialist hours |
| Subscription | Monthly | Professional monthly retainer for up to 20 PCs, up to 2 offices, up to 20 specialist hours |
| Subscription | Multi-year contract | Custom contract for complex multi-server, multi-site environments with individual SLA |
| Subscription | Monthly | Bitrix24 support: 4 hours/month for small companies, typically on free Bitrix24 plans |
| Subscription | Monthly | Bitrix24 support: 10 hours/month with dedicated specialist and proactive administration |
| Subscription | Monthly | Bitrix24 support: 20 hours/month with emergency out-of-hours access and on-site training |
| Subscription | Pay-as-you-go | Prepaid 15-hour package for specific Bitrix24 tasks when client has a clear technical brief |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Интеграл product offering
Product offeringCore offering
Интеграл-инфо is a regional IT outsourcing and managed services provider in the Krasnodar Krai region, offering monthly retainer-based IT support (computer maintenance, system administration, server management) for small and mid-market businesses. The company also implements and supports Bitrix24 CRM, designs computer networks, deploys IP telephony and video surveillance, sets up corporate email, builds websites, and runs 24/7 server monitoring under SLA contracts.
Product overview
Интеграл-инфо is an IT outsourcing company operating since 2009, offering a comprehensive portfolio of IT services for businesses in the Krasnodar region. The core offering consists of IT outsourcing (computer maintenance contracts, system administrator services) combined with specialized implementation services. Key platforms include Bitrix24 CRM for customer management and automation, website development and promotion, and IT infrastructure solutions (IP telephony, server setup, corporate email, video surveillance, and network installation). The company operates as a certified partner for Bitrix24 and R7 Office, providing implementation, configuration, and ongoing technical support. Service delivery includes tiered pricing plans (Разовый, Лёгкий, Профи, Индивидуальный) with SLA guarantees, plus specialized Bitrix24 technical support packages (Мини, Профи, Макси). The portfolio is unified by the company's role as a managed service provider delivering integrated IT infrastructure and development services.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Outsourcing (ИТ Аутсорсинг) Full-range IT outsourcing including contracted computer maintenance, system administrator services, server administration, cybersecurity, and remote support under SLA, designed for small and medium businesses in the Krasnodar Krai region.
- Bitrix24 Implementation and Support (Битрикс24) Certified Bitrix24 Business Partner service covering implementation, configuration, and ongoing technical support of the Bitrix24 CRM platform, including CRM, tasks, projects, business process automation, and communications.
- Website Development (Разработка сайтов) Custom website creation, support, and promotion including landing pages, corporate websites, e-commerce stores, and educational platforms, with optional SEO, contextual advertising, and SMM services.
- IP Telephony (IP Телефония) Office IP telephony solutions including installation, configuration, and support of IP-PBX systems from vendors such as Mango Office, Panasonic, LG, Siemens, and Asterisk, with CRM integration for call logging.
- Server Setup and Administration (Сервера) Server setup, migration, and maintenance services on Linux and Windows platforms, including migration to domestic operating systems (RedOS) and R7 Office, security configuration, and 24/7 technical support.
- Corporate Email (Корпоративная почта) Corporate email solutions including deployment, migration to domestic platforms, Open Source stacks (Postfix, Dovecot, Roundcube), security protection, and backup services, with integration to 1C and Bitrix24.
- Video Surveillance (Видеонаблюдение) Video surveillance system design, installation, and maintenance using equipment from Hikvision, Dahua, and Axis including IP cameras, cloud storage, video analytics, and mobile access.
- Computer Network Design and Installation (Проектирование и монтаж компьютерных сетей) Structured cabling systems (SCS) design and installation including LAN and Wi-Fi networks, with network testing and diagnostics in line with ISO/IEC 11801 standards.
- Collaborative Work Organization (Организация совместной работы) Implementation and configuration of collaborative software including R7 Office for document collaboration and Bitrix24 for team communication, video conferencing, and document editing.
- IT Audit (ИТ Аудит) IT infrastructure audit services covering hardware and software inventory, security analysis, license compliance verification, and recommendations for optimization.
Quantifiable outcome
- IT costs reduced up to 60% compared to maintaining an in-house sysadmin
- +4 more outcomes
Companies that use Интеграл
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Интеграл technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature3 records
Интеграл partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Битрикс24 (Bitrix24)coreIntegral-info is an authorized Business Partner of Bitrix24, having passed certification exams. The company implements, configures, and provides ongoing technical support for Bitrix24 CRM, including CRM setup, business process automation, and integration with telephony and corporate email.
- Р7 Офис (R7 Office)coreIn 2024, Integral-info specialists obtained engineer certification (Category C) for R7 Office Corporate Server Basic — a Russian alternative to Microsoft SharePoint for collaborative document editing, spreadsheets, email, and group work. The company implements and supports R7 Office for clients.
- 1С-Битрикс (1C-Bitrix)core1C-Bitrix provides the Bitrix24 platform for collaboration software. Integral-info uses 1C-Bitrix products for client collaboration and joint work software implementation (CRM, tasks, documents, video conferencing).
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Интеграл competitors and assessment
Company assessmentBroad incumbents
- ICL Group: Russian IT services and system integrator with regional presence, offering IT outsourcing, infrastructure, and corporate IT support. Comparable business model to Integral-info's managed IT services for SMB/mid-market, though with a much larger regional footprint and broader hardware portfolio.
- Softline: One of the largest Russian IT services and solutions providers offering managed services, cloud, and software licensing across SMB and enterprise. Overlaps with Integral-info across IT outsourcing and infrastructure services but operates nationally with vastly larger scale and broader portfolio.
- Croc: Major Russian IT integrator and managed services provider covering infrastructure, cloud, and corporate IT outsourcing. Comparable service line to Integral-info's IT outsourcing and server/network work, but at enterprise scale and national reach.
- Inline Group (Инлайн): Russian IT integrator providing IT outsourcing, infrastructure management, and corporate IT services to SMB and mid-market clients. Overlaps with Integral-info's core IT outsourcing and network/server design portfolio, though with broader geographic coverage.
- Jet Infosystems: Established Russian IT services company providing systems integration, managed services, and custom software for SMB and enterprise. Direct overlap with Integral-info's IT outsourcing and infrastructure design offerings, though Jet operates primarily at larger customer scale.
Others
- Kontur (SKB Kontur): Major Russian developer of electronic document management and compliance software (including Diadoc), for which Integral-info is a Novorossiysk authorized partner. Indirect comparable through shared Russian SMB digital-transformation channel; not a direct competitor.
- Mango Office: Leading Russian cloud PBX and IP telephony provider whose products Integral-info resells and integrates with Bitrix24 CRM. Strategic partner for Integral-info's telephony line rather than a direct competitor, but adjacent in the SMB communications stack.
- R7 Office: Russian collaborative office software suite (SharePoint alternative) in whose engineer certification program Integral-info holds Category C status. Strategic ecosystem partner driving demand for Integral-info's migration services rather than a direct competitor.
- 1C-Bitrix: Vendor of the Bitrix24 CRM/collaboration platform that Integral-info implements and supports as a certified Business Partner. Comparable because Integral-info's revenue and differentiation are tightly coupled to the Bitrix24 ecosystem, but 1C-Bitrix is the upstream platform rather than a competitor.
Emerging players
- SoftMagazin / Office Supplies IT outsourcers: Russian regional IT service and equipment resellers offering computer maintenance, network setup, and server support to SMBs. Closest scale and customer-profile analogue to Integral-info outside of national integrators, though less differentiated on certified partnerships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Интеграл social profiles
Digital presenceИнтеграл financial estimates
Financial estimateRevenue estimate
Valuation estimate
Интеграл leadership team
Management profileNumber of profiles
Profiles1 record
Интеграл funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Интеграл M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Интеграл
What does Интеграл do?
Интеграл-инфо is a regional IT outsourcing and managed services provider in the Krasnodar Krai region, offering monthly retainer-based IT support (computer maintenance, system administration, server management) for small and mid-market businesses. The company also implements and supports Bitrix24 CRM, designs computer networks, deploys IP telephony and video surveillance, sets up corporate email, builds websites, and runs 24/7 server monitoring under SLA contracts.
Is Интеграл a public or private company?
Интеграл is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Интеграл founded?
Интеграл was founded in 2009. It employs 51 to 100 people.
Where is Интеграл based?
Интеграл is headquartered in Novorossiysk, Russia, in the Europe region.
How does Интеграл make money?
Four revenue lines are on record. IT Outsourcing (Monthly Retainer) is the primary driver. The others are bitrix24 Technical Support Packages, one-time IT Services and website Development and Support.
Who are Интеграл's main competitors?
Broad incumbents on record are ICL Group, Softline, Croc, Inline Group (Инлайн) and Jet Infosystems. Others are Kontur (SKB Kontur), Mango Office, R7 Office and 1C-Bitrix. SoftMagazin / Office Supplies IT outsourcers is listed as an emerging player.
Does Интеграл have an API?
No public API is recorded for Интеграл.
What industry is Интеграл in?
Интеграл's product category is Managed IT Services. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of BPAEAGAD, CRM Managed Services & Support. Its NAICS code is 54151 and its SIC code is 7370.