Integrity Strata Management Pty Ltd

What Integrity Strata Management Pty Ltd does

Integrity Strata Management Pty Ltd, trading as Neighbourly Strata, is an Australian privately-held strata management firm operating across New South Wales and Victoria. The company provides ongoing strata management services to body corporates, owners corporations, community associations, building management companies, and property developers for new developments. Its core service offering encompasses day-to-day strata administration, by-laws management, maintenance coordination, financial management of body corporate funds, governance support, and compliance with Australian strata legislation. The firm positions itself around personalised customer service and a transparent fee structure, contrasting with what it describes as impersonal industry incumbents.

The business operates through seven physical offices — six in NSW (Sydney City, Miranda, Sydney Olympic Park, Baulkham Hills/Norwest, Port Macquarie, Forster) and one in Melbourne — supported by a small headcount of 6 employees. Revenue is generated through recurring strata management fees charged to individual schemes on a quote-based pricing model, with inbound enquiries handled through the company website and direct phone contact with local offices. The underlying technology stack is intentionally lean: client access is provided through a third-party white-label customer portal at portal.propertyiq.com.au, and levy payments are processed via DEFT Payment Solutions. No proprietary technology platform has been disclosed.

The company's go-to-market is sales-led and relationship-driven, leveraging a 4.97/5 Trustpilot customer satisfaction rating and named individual strata managers (Nick, Youla, Laura, Colleen) who generate repeat business through personal client relationships. Distribution is direct-to-consumer across regional NSW and Victoria catchments, with no channel partner or reseller model. The company is independently owned with no parent company, institutional investors, or PE/VC backing disclosed in the available material, and is regulated under Australian strata licensing (Licensee in Charge: Colleen Silva, Licence #20156552).

Name

Integrity Strata Management Pty Ltd

Legal name

Neighbourly Strata

Website

https://integritystrata.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Strata Management Services

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Condominium Association Management (BPAJAHAA)

akta.pro secondary industry

Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• Strata management services
• Body corporate management
• Owners corporation management
• Community association management
• Building management services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Strata Management Services: Ongoing strata management services for body corporates, community associations, and building management companies. Revenue appears to be recurring management fees charged to schemes/owners corporations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Integrity Strata Management Pty Ltd, trading as Neighbourly Strata, provides recurring strata management services to residential and commercial owners corporations, body corporates, community associations, building management companies, and property developers across New South Wales and Victoria. Core deliverables cover strata administration, by-laws management, maintenance coordination, financial management of scheme funds, compliance with strata legislation, meeting governance, and new development strata setup. Service delivery relies on a network of seven physical offices supported by a third-party PropertyIQ customer portal and DEFT levy payment processing.

Product overview

Neighbourly Strata is a single integrated strata management service offering. The company provides strata management, community association management, body corporate management (BMC), and new development services through a network of NSW and Victoria office locations. Their service emphasizes personalized customer service with a customer portal (hosted on portal.propertyiq.com.au) for client access, and includes complementary services such as levy payment processing via Deft.com.au.

Differentiator

Problem solved

Functional benefit

Products and services

• Neighbourly Strata Management

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Strata Choice: Australian strata management company operating across multiple states. Provides body corporate and owners corporation management services, directly comparable to Neighbourly Strata's residential and commercial scheme management.
• Netstrata: Sydney-based strata management company serving NSW. Directly competes with Neighbourly Strata in the body corporate management space with similar service offerings and customer segments.
• Strata Plus: Australian strata management firm with NSW and Victorian presence. Offers similar body corporate management services to Neighbourly Strata, targeting the same owners corporation and community association segments.
• SSKB Strata & Building Management: Major strata management firm headquartered in Sydney with multi-office NSW presence. Provides body corporate and building management services directly comparable to Neighbourly Strata's core offering, serving similar owner-occupier and committee customer segments.
• Owners Corporation Management (OCM): Australian strata management company providing body corporate management services. Direct peer to Neighbourly Strata offering similar owners corporation and building management services.

Emerging players

• Whelan Property Management: Australian strata management company serving NSW. Comparable to Neighbourly Strata as a similarly sized regional strata management provider with similar service offerings.

Broad incumbents

• Bright & Duggan: Large Australian strata and building management company with national coverage across NSW, QLD, VIC, and other states. Directly comparable to Neighbourly Strata as a property and strata management services provider, but at much larger scale and broader geographic footprint.

Regional players

• BCS (Body Corporate Services): Victorian-focused body corporate management company. Geographically comparable to Neighbourly Strata's Melbourne operations, providing similar owners corporation management services in the Victorian market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/integrity-strata-management-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrity Strata Management Pty Ltd