Purdue Information Technology
Purdue Information Technology is the central IT department of Purdue University, providing network connectivity, software licensing, classroom technology, printing, and support services to students, faculty, and staff across four Indiana campuses. The department is funded through the university's operating budget and operates without external customers.
- Company typePublic
- Founded1869
- HeadquartersWest Lafayette, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Purdue Information Technology does
Purdue Information Technology (Purdue IT) is the central information technology department of Purdue University, a public land-grant research university founded in 1869 in West Lafayette, Indiana. Purdue IT provides comprehensive IT services to the Purdue University community — students, faculty, staff, and retirees — across four campuses: West Lafayette, Indianapolis, Purdue Fort Wayne, and Purdue Northwest. The department's service portfolio spans identity and access management (Career Accounts, Purdue Login SSO, VPN via Cisco AnyConnect), network infrastructure (PAL3.0 Wi-Fi, ResNet residential networks), productivity software (Microsoft Office 365, Adobe Creative Cloud, Brightspace LMS, Wolfram Mathematica), printing management (PaperCut), classroom and AV technology (TIC, BoilerCast lecture capture via Kaltura), and 22+ computer labs. Service delivery occurs through multiple channels including walk-in Service Desks, 24/7 phone support, email, online Service Portal (service.purdue.edu), and the BoilerBot chatbot.
Purdue IT is funded through Purdue University's operating budget (tuition, state appropriations, grants, auxiliary revenues) and does not generate external revenue or operate as a commercial entity. Most services are provided at no direct cost to users, with select cost-recovery mechanisms such as annual print quotas ($20–$80 by user type) and Adobe Creative Cloud student pricing ($19.99/month). Core vendor partnerships include Microsoft (EES Enterprise Agreement), Adobe (ETLA), Citrix (transitioning to Apps Anywhere), Kaltura (BoilerCast), Brightspace/D2L, Cisco, and Apple/Dell/GovConnection for hardware procurement with negotiated institutional pricing.
In 2026, Purdue IT is executing a multi-track modernization cycle including the Duo-to-Microsoft MFA migration (May 2026), Citrix-to-Apps Anywhere transition (August 2026), Active Directory domain consolidation into BoilerAD, and rollout of Zoom AI Companion meeting summaries. The department's competitive position is structural: as the sole internal IT function of a large public university system, it operates without external competition within its institutional mandate. AI capability is limited to vendor-provided features and a rule-based chatbot; no proprietary AI/ML capabilities are developed in-house.
Purdue Information Technology firmographics
Firmographics- Name
- Purdue Information Technology
- Legal name
- Purdue University
- Website
- https://it.purdue.edu
- Company type
- Public
- Founded year
- 1869
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Purdue Information Technology is the central IT department of Purdue University, providing network connectivity, software licensing, classroom technology, printing, and support services to students, faculty, and staff across four Indiana campuses. The department is funded through the university's operating budget and operates without external customers.
- Ownership category
- akta.pro rank
Purdue Information Technology industry classification
Industry- Product category
- Higher Education IT Services
- NAICS
- Educational Support Services (61171)
- SIC
- Computer Communications Equipment (3576), Services-Computer Programming Services (7371), Electronic Computers (3571)
- akta.pro primary industry
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
- akta.pro secondary industries
- Group Work, Breakout & Collaborative Document/Workspace Tools (EDAFAGAE), STEM Lab Management & Classroom Device Integration Platforms (EDAFANAL), Student Housing Technology & Systems Support (Housing ERP, Key/Lock Systems, Wi‑Fi Coordination) (EDAEAFAO)
Keywords
Where Purdue Information Technology is headquartered
LocationHeadquarters
- HQ city
- West Lafayette
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Purdue Information Technology business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations
Revenue model
- University IT Services: Purdue Information Technology is funded through the university's operating budget, which is supported by tuition, state funding, grants, and auxiliary revenues. Services are provided at no direct cost to students, faculty, and staff as part of the university experience.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Academic Year Print Quotas - Faculty/Staff |
| Unit Pricing | Pay-as-you-go | Per-Page Printing Costs |
| Unit Pricing | Pay-as-you-go | Wide Format Printing |
| Freemium | Annual | Microsoft Office 365 |
| Subscription | Monthly | Adobe Creative Cloud |
| Subscription | Monthly | AT&T Service Discount |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
Purdue Information Technology product offering
Product offeringCore offering
Purdue Information Technology is the central IT department of Purdue University that delivers campus-wide technology services to students, faculty, staff, and retirees across the West Lafayette, Indianapolis, Fort Wayne, and Northwest campuses. Core services include Wi-Fi and wired residential networking (PAL3.0, ResNet), enterprise software licensing and distribution (Microsoft, Adobe, Mathematica, MATLAB, SAS, SPSS), classroom and lecture-capture technology (TIC, BoilerCast via Kaltura), printing services (PaperCut), remote software access (Apps Anywhere/Citrix), VPN, multi-factor authentication (Microsoft MFA), and multi-channel technical support via Service Desks, phone, Service Portal, and BoilerBot chatbot.
Product overview
Purdue Information Technology is a higher education IT organization providing a comprehensive suite of technology services to the Purdue University community. The portfolio centers on identity and access management (Career Accounts, Purdue Login, VPN), productivity tools (Microsoft Office 365, Brightspace LMS), and instructional technology (BoilerCast lecture capture, Learning Spaces computer labs, TIC classroom technology). Infrastructure services include ResNet residential networking, PAL3.0 Wi-Fi, and PaperCut printing with mobile support. The organization also manages enterprise software licensing through agreements with Microsoft, Adobe, Wolfram, MathWorks, and IBM. Modernization initiatives include transitioning from Duo to Microsoft MFA (May 2026) and from Citrix Software Remote to Apps Anywhere (August 2026).
Differentiator
Problem solved
Functional benefit
Brands
- Purdue IT Service Desk: The primary point of contact for students, faculty, staff, retirees, and others seeking assistance with Purdue IT Services, offering support via phone, email, chat, and in-person at HSSE and WALC locations.
- ResNet
- Learning Spaces
- BoilerCast
- AV Services
Products and services
- VPN (Virtual Private Network)
Quantifiable outcome
- 20% discount on AT&T voice and data plans for students and employees
- +2 more outcomes
Companies that use Purdue Information Technology
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Purdue Information Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature6 records
Purdue Information Technology partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered minor and core.
- Pavlov MediaminorPrivate internet provider supplying high-speed internet service to Aspire apartments as part of student housing contracts. Students receive connection instructions upon check-in and can contact Pavlov at 888-472-8568 for support.
- MetroNetminorPrivate internet provider supplying internet service to University Residences Boiler Apartments (URBA) at most locations. Students connect using Purdue username and password. Support available at 877-407-3224.
- Comcast/XfinityminorPrivate internet provider supplying wireless internet service to Two 30 One Flats Apartments location. Support available at 1-800-934-6489.
- AT&TminorAT&T offers 20% monthly service discount on qualified voice and data plans to Purdue students and employees at West Lafayette, Northwest, and Fort Wayne campuses. Purdue FAN numbers provided for discount registration.
- AppleminorPurdue University Apple site provides education pricing on Mac computers, software, and accessories with free delivery. For personal and departmental purchases.
- DellminorDell storefront provides special Purdue pricing on computers and electronics with delivery to home addresses. Percentage of sales supports university-wide initiatives.
- GovConnectionminorGovConnection storefront provides Purdue pricing on computers and electronics from 300,000+ products across 1,600 vendors including Toshiba, Lenovo, Sony, Adobe, and Microsoft.
- OnTheHub (formerly Kivuto)minorElectronic software delivery partner offering academically-priced software including SPSS, Minitab, Parallels, and SAS JMP for faculty, staff, and students on personally-owned machines.
- MicrosoftcoreEnterprise Agreement (EES) covering Windows, Office, and other Microsoft software for university-owned computers. Student Select Agreement provides licenses for personally-owned machines. Work-at-Home rights for faculty and staff.
- AdobecoreEnterprise Term License Agreement (ETLA) and Value Incentive Plan (VIP) covering Adobe Creative Cloud and Acrobat for West Lafayette, Calumet, and North Central campuses. Includes ETLA Named-User and VIP Device Licensing options.
- CitrixcoreCitrix Software Remote (XenApp) currently provides remote software access platform, transitioning to Apps Anywhere in Summer 2026. VPN and workspace access services.
- KalturacoreVideo platform powering BoilerCast lecture capture service. Captures are published to MediaSpace and course media galleries. Includes Kaltura Classroom, Appliance Capture, and Kaltura Capture tools.
- SHI (Software House International)minorMicrosoft Select Plus Agreement reseller for Purdue. Provides Visio, Project, MapPoint, SQL Server and related products for university-owned computers at discounted educational pricing.
- Brightspace (D2L)coreLearning management system (LMS) used for course delivery, assignments, and grade management. Brightspace Innovation Grants support cross-campus service desk collaboration.
Scale indicators4 records
Recent moves7 records
Expansion highlights4 records
Purdue Information Technology competitors and assessment
Company assessmentOthers
- D2L (Brightspace): D2L is the vendor of the Brightspace LMS that Purdue IT integrates and supports. Core technology supplier and partner (per the partnership data) and a relevant ecosystem comparable for higher-ed learning platforms.
- SHI International: SHI is a Microsoft Select Plus reseller and broader IT procurement partner for Purdue. As a higher-ed-focused IT reseller and licensing aggregator, it is an ecosystem peer for software licensing operations similar to those run by Purdue IT.
- Kaltura: Kaltura is the video platform powering Purdue's BoilerCast lecture capture service. Core technology partner (per the partnership data) and a comparable for higher-ed video/lecture capture infrastructure.
Direct peers
- University of Michigan Information and Technology Services (ITS): ITS provides central IT services to the University of Michigan, a public R1 university with a comparable multi-school campus footprint. Strong overlap in service portfolio (WiFi, identity, service desk, classroom tech, research computing).
- University of Illinois Technology Services: Technology Services is the central IT organization for the University of Illinois Urbana-Champaign, a fellow Big Ten public R1 university with overlapping services (identity, network, LMS, service desk).
- Indiana University University Information Technology Services (UITS): UITS is the central IT organization for Indiana University, a fellow Big Ten public research university in the same state. Directly comparable in scope (network, identity, LMS support, service desk, enterprise licensing) and customer base (students, faculty, staff).
- Ohio State University Office of Distance Education and eLearning (ODEE) and Office of Technology and Digital Innovation: Ohio State OCIO and related units deliver central IT, LMS support, and instructional technology for a large public Big Ten university — directly comparable service portfolio and customer base to Purdue IT.
- University of Wisconsin–Madison Division of Information Technology (DoIT): DoIT serves UW–Madison with central IT services including networking, identity, service desk, research computing, and classroom technology — closely aligned scope and customer base to Purdue IT.
- MIT Information Systems and Technology (IS&T): IS&T is MIT's central IT organization providing identity, network, service desk, classroom tech, and research computing services — directly comparable in scope and customer base to Purdue IT.
- Stanford University Information Technology (UIT): UIT delivers central IT services to Stanford University — comparable scope (identity, network, service desk, classroom tech, research computing) for a large research university community.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Purdue Information Technology social profiles
Digital presencePurdue Information Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Purdue Information Technology leadership team
Management profileNumber of profiles
Profiles5 records
Purdue Information Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Purdue Information Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Purdue Information Technology
What does Purdue Information Technology do?
Purdue Information Technology is the central IT department of Purdue University that delivers campus-wide technology services to students, faculty, staff, and retirees across the West Lafayette, Indianapolis, Fort Wayne, and Northwest campuses. Core services include Wi-Fi and wired residential networking (PAL3.0, ResNet), enterprise software licensing and distribution (Microsoft, Adobe, Mathematica, MATLAB, SAS, SPSS), classroom and lecture-capture technology (TIC, BoilerCast via Kaltura), printing services (PaperCut), remote software access (Apps Anywhere/Citrix), VPN, multi-factor authentication (Microsoft MFA), and multi-channel technical support via Service Desks, phone, Service Portal, and BoilerBot chatbot.
Is Purdue Information Technology a public or private company?
Purdue Information Technology is a public company. It is classified as state government owned and is currently operating.
When was Purdue Information Technology founded?
Purdue Information Technology was founded in 1869. It employs 11 to 50 people.
Where is Purdue Information Technology based?
Purdue Information Technology is headquartered in West Lafayette, United States, in the North America region.
How does Purdue Information Technology make money?
One revenue line is on record: university IT Services.
Who are Purdue Information Technology's main competitors?
Others on record are D2L (Brightspace), SHI International and Kaltura. Direct peers are University of Michigan Information and Technology Services (ITS), University of Illinois Technology Services, Indiana University University Information Technology Services (UITS), Ohio State University Office of Distance Education and eLearning (ODEE) and Office of Technology and Digital Innovation, University of Wisconsin–Madison Division of Information Technology (DoIT), MIT Information Systems and Technology (IS&T) and Stanford University Information Technology (UIT).
Does Purdue Information Technology have an API?
No public API is recorded for Purdue Information Technology.
What industry is Purdue Information Technology in?
Purdue Information Technology's product category is Higher Education IT Services. Its primary akta.pro industry code is BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms), with a secondary code of EDAFAGAE, Group Work, Breakout & Collaborative Document/Workspace Tools. Its NAICS code is 61171 and its SIC code is 3576.