ITS Academy

What ITS Academy does

ITS Academy, legally Integrated Team Solutions Ltd, is a UK-based aviation training provider founded in 1998 that specializes in human factors, Crew Resource Management (CRM), and Safety Management Systems (SMS) training for the global aviation industry. The company delivers a portfolio of approximately 25 instructor-led courses covering CRM training and certification (Trainer Initial, Trainer Refresher, Pilot, Cabin Crew, Helicopter, Command Upgrade, Cabin Senior Upgrade), aviation security (Airport Screening via QCAA accreditation, AvSec GSAT, Cybersecurity, Human Trafficking Prevention), mental health and wellbeing programs, and instructor development (Train the Trainer). All curricula are aligned with EASA Part-ORO/ORA, FAA AC 120-51, ICAO Doc 9995, and UKCAA regulatory standards, and the company is ISO 9001:2015 certified.

The business operates through multiple delivery channels: classroom training at its London Heathrow headquarters and Dubai training hub, on-site delivery at client premises, and online live instructor-led sessions. A contract trainer provision service supplies 25+ experienced aviation training consultants on a DRY (trainer only) or WET (trainer and facilities) basis, enabling scalable service delivery from a core team of approximately 6 full-time employees. The company also offers bespoke consultancy services spanning training needs analysis, tailored training manual development, crew assessment strategy design, and SMS implementation support. Marketing is primarily direct, via the website course catalog, email newsletter, and aviation industry events.

ITS Academy serves enterprise customers across commercial airlines, helicopter operators (including HEMS, offshore, and law enforcement), corporate/private aviation, and has extended human factors methodology into the medical, oil and gas, and rail sectors. Named enterprise clients include British Airways, TAAG Angola Airlines, Kenya Airways, Bristow, Babcock, Avion Express, and TMA, with a cumulative client base exceeding 400 organizations across 73 countries. Revenue is generated through professional services fees on a quote-based, multi-year contract basis with no publicly disclosed pricing.

Name

ITS Academy

Legal name

Integrated Team Solutions Ltd

Website

https://itsacademy.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Aviation Training Services

NAICS

Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Aviation & Aerospace (EDABALAC)

Keywords

• Aviation crew training
• Crew resource management
• Human factors training
• Aviation security training
• Safety management training

Headquarters

HQ city

London (Heathrow)

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Aviation Training Courses: Revenue generated from delivering CRM training, instructor courses, security training, and mental health courses to aviation professionals. Courses available in multiple formats: classroom at London/Dubai hubs, on-site at client premises, or online live instructor-led sessions.
2. Contract Trainer Services: Providing experienced aviation training consultants on contract at short notice. Available on DRY basis (trainers only) or WET basis (trainers and facilities). Covers short, medium, or long-term contracts.
3. Training Consultancy Services: Consulting services including training needs analysis, developing tailored training manuals, crew assessment strategies, and SMS implementation support.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

ITS Academy delivers specialized Crew Resource Management (CRM), aviation safety, human factors, and aviation security training programs for pilots, cabin crew, trainers, and operational personnel in commercial airlines, helicopter operations, and private/corporate aviation. Training is offered via classroom courses at London and Dubai hubs, on-site delivery at client premises, and online live instructor-led sessions, all aligned with EASA, FAA, UKCAA, and ICAO regulatory requirements. The company also provides aviation training consultancy (training needs analysis, SMS implementation, crew assessment strategies) and contract trainer provisioning on a short-notice basis.

Product overview

ITS Academy is a training provider offering instructor-led aviation training programs across multiple formats. The core offering includes Crew Resource Management (CRM) training and certification programs (Trainer Initial, Trainer Refresher, Pilot, Cabin Crew, Helicopter, Command Upgrade, Cabin Senior Upgrade), Safety Management Systems (SMS) courses, and Human Performance & Limitations training. The portfolio extends to aviation security courses (Airport Screening, AvSec GSAT, Cybersecurity, Human Trafficking Prevention), mental health and wellbeing programs (Mental Health in Aviation, Peer Support, Fatigue Management, Wellness), and instructor development (Train the Trainer). Consultancy services cover Human Factors, CRM, SMS, and Safety Training. Contract trainer provision is available for operators needing additional staffing. All courses are available in classroom, online, or on-site formats, with certifications aligned to EASA, FAA, ICAO, and ISO 9001:2015 standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Crew Resource Management (CRM) Training Programs

Named customers7 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• CTC Middle East TrainingcoreStrategic or Co-development PartnerPartnership with CTC Middle East Training to provide security screening training accredited by the Qatar Civil Aviation Authority (QCAA). This enables career development in aviation security for screening personnel.
• AvSec Expert Training Organisations and ConsultantscoreStrategic or Co-development PartnerPartnership with aviation security expert training organisations and consultants to deliver comprehensive security courses covering risk assessment, threat detection, emergency response, and regulatory compliance.
• IATA (International Air Transport Association)coreStrategic or Co-development PartnerITS Academy is proud to support IATA's vital goals in combating human trafficking. The Human Trafficking Prevention in Aviation course is aligned with IATA's guidelines and advocacy for airline awareness programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Flight Simulation Technique Centre (FSTC): Aviation training organization delivering crew, instructor and safety training courses to professional pilots and operators; comparable niche B2B training provider in Europe.
• Lufthansa Aviation Training: European aviation training provider offering CRM, safety and instructor training aligned with EASA standards; directly comparable in regulatory alignment and customer base to ITS Academy.
• Aviation Training Academy: Independent aviation training provider delivering crew resource management, instructor and safety training to operators; closely comparable niche positioning to ITS Academy.
• BAA Training: European aviation training academy providing pilot, cabin crew and instructor courses including CRM; comparable in offering type, regulatory framework and B2B sales motion.
• Pan Am International Flight Academy: Flight and crew training academy offering pilot, cabin crew and instructor development programs; comparable as a multi-disciplinary aviation training provider.

Emerging players

• Aviation Performance Solutions: Aviation training provider specializing in upset prevention, recovery and CRM-related human factors; comparable in the safety and human factors segment.
• Embry-Riddle Aeronautical University: University offering aviation professional education and continuing professional training including human factors; comparable as a producer of aviation curriculum, though structured as an academic institution.

Broad incumbents

• CAE: Global aviation training leader providing pilot, cabin crew and maintenance training, including CRM and human factors programs; much larger portfolio but overlaps directly with ITS Academy's core aviation training categories.
• FlightSafety International: Major commercial aviation training organization offering pilot, maintenance and crew training worldwide; broad incumbent with overlapping CRM and human factors curriculum.
• TRU Simulation + Training (Textron): Aviation training solutions provider within Textron's aviation portfolio, offering simulation-based and instructor-led training; comparable broad incumbent with CRM-adjacent curriculum.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/its-academy-group

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITS Academy