What itSMF Czech Republic does

itSMF Czech Republic (legal name itSMF Czech Republic, z.s.) is a non-profit professional association registered in the Czech Republic as a zapsaný spolek, founded in 2010 and operating with approximately 5 employees from Prague. It functions as the Czech national chapter of itSMF International, the global IT Service Management Forum, and serves ITSM practitioners, IT leaders, and public/private sector organizations that apply ITIL, ISO/IEC 20000, COBIT, IT4IT, PRINCE2 and DevOps frameworks. The organization runs a portfolio of professional services rather than a software product: an annual flagship conference (now in its 20th edition for 2026, with the 19th held in January 2025 on 'Humanizing IT'), the ItSM in Practice seminar series, the IT Project of the Year competition run with CACIO, an Ask the Experts Q&A service, and certification guidance across ITIL 4, COBIT 19, PRINCE2, and IT4IT. It also publishes original content including The Prague Principles, a set of ITSM governance guidelines produced from a 2023 workshop.

The underlying technology footprint is deliberately lightweight: a WordPress-based website (itsmf.cz) handles content, member communications and event registration, and MS Teams is used for online conference delivery. There are no proprietary software products, APIs or SDKs, and no app or mobile product. Revenue is generated through two streams — recurring annual membership fees (individual and corporate) and one-time conference/event fees — with pricing not publicly disclosed. The GTM motion is community-led, with member acquisition driven by the website, LinkedIn, Facebook, email newsletters, conferences, panel discussions and word-of-mouth within the Czech ITSM practitioner community. Strategic partnerships anchor the ecosystem: itSMF International and CACIO (Core strategic partners), AXELOS and PeopleCert (certification bodies), and accredited training organizations including Pumpedu, EDU Trainings and HPE, the last offering a 7% member discount on training.

Name

itSMF Czech Republic

Legal name

itSMF Czech Republic, z.s.

Website

https://itsmf.cz

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

itSMF Czech Republic is a Prague-based non-profit professional association, the Czech chapter of itSMF International, serving IT Service Management practitioners and organizations through annual conferences, seminars, certification guidance (ITIL, COBIT, PRINCE2, IT4IT), publications such as The Prague Principles, and member services.

Ownership category

akta.pro rank

Product category

Professional Association / IT Service Management Community

NAICS

Business Associations (813910), Business, Professional, Labor, Political, and Similar Organizations (8139), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Membership Organizations (8600), Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Technical Committees, Working Groups & Expert Panels (BPADANAB), Systems Administration & IT Operations (Windows/Linux, Monitoring, ITSM) (EDABAFAH)

Keywords

• IT service management
• ITIL certification
• IT governance frameworks
• Professional association
• ITSM conferences

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership fees: Annual membership fees for individual and corporate members, providing access to the professional ITSM community, certifications guidance, expert resources, and member-only content.
2. Conference and event fees: Revenue from annual conferences (e.g., 20th Annual Conference) and seminars such as ItSM in Practice, which feature expert speakers, workshops, and panel discussions on ITSM topics.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

itSMF Czech Republic operates as a non-profit professional association and community hub for IT Service Management practitioners in the Czech Republic. It sells annual memberships, conference and seminar attendance, and provides certification guidance, expert Q&A services, and thought-leadership publications such as The Prague Principles covering ITIL, ISO/IEC 20000, COBIT, IT4IT, PRINCE2, and DevOps frameworks.

Product overview

itSMF Czech Republic is a non-profit professional association (z.s.) serving as the Czech chapter of the international IT Service Management Forum. Rather than offering a software product, the organization provides a portfolio of professional services including annual conferences (currently the 20th Annual Conference), seminars under the 'ItSM Prakticky' brand, training and certification programs for ITIL 4, COBIT 19, PRINCE2, and IT4IT frameworks, guidance on ISO/IEC 20000 certification, the Prague Principles (a proprietary ITSM governance framework developed in 2023), the IT Project of the Year competition, an 'Ask the Experts' Q&A service, and cybersecurity information resources via CyberSecurity.cz. The organization functions as a community hub for ITSM professionals in the Czech Republic, facilitating knowledge sharing, professional development, and networking through events, publications, and member services.

Differentiator

Problem solved

Functional benefit

Products and services

• Annual Conference Annual international conference focused on IT service management topics including ITIL, DevOps, COBIT, and digital transformation, featuring keynote speakers, panel discussions, workshops, and networking opportunities for ITSM professionals.
• ItSM Prakticky (ItSM in Practice)

Quantifiable outcome

• The Prague Principles — a set of ITSM guidelines created by 8 practitioners from 6 organizations — have been published and made publicly available to the global ITSM community.
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• itSMF InternationalcoreStrategic or Co-development PartneritSMF Czech Republic is the national chapter of itSMF International, the global forum for IT Service Management. The relationship provides international recognition, access to global ITSM thought leadership, and participation in international initiatives. Patrik Šolc, chair of itSMF Czech Republic, was elected to the International Executive Board of itSMF International in 2021.
• CACIOcoreStrategic or Co-development PartnerCACIO (Czech Association of IT Professionals) cooperates with itSMF Czech Republic on organizing the annual conference programme, bringing additional professional audience and cross-organizational collaboration in Czech IT governance.
• itSMF SlovakiaminorStrategic or Co-development PartneritSMF Slovakia cooperates with itSMF Czech Republic on the annual conference programme, facilitating cross-border ITSM knowledge sharing in Central Europe.
• AXELOScoreOthersAXELOS owns and manages ITIL, PRINCE2, and other best practice frameworks. itSMF Czech Republic provides guidance and information about AXELOS certifications (ITIL 4, PRINCE2) and links members to accredited training organizations.
• EDU TrainingsminorOthersEDU Trainings provides comprehensive IT professional training including ITSM courses on the Czech and Slovak markets. Listed as a recommended training provider on itSMF.cz.
• HPE (Hewlett Packard Enterprise)minorOthersHPE offers IT training including cloud, cybersecurity, AI, DevOps, and personal development courses. Offers a 7% discount for itSMF members on published course prices.
• Pumpedu, s.r.o.minorOthersPumpedu provides IT education, project management, and soft skills training with international accreditations from PeopleCert for ITIL and PRINCE2. Offers a 10% discount on ITIL and PRINCE2 training and certifications for itSMF members.
• ČIMIB (Český institut manažerů informační bezpečnosti)minorStrategic or Co-development PartnerČIMIB is a professional association for cybersecurity and information security managers. Aleš Špidla, its president, is a regular speaker at itSMF conferences and provides cybersecurity expertise to the ITSM community.
• PeopleCertcoreOthersPeopleCert is the examination institute for AXELOS certifications including ITIL and PRINCE2. itSMF Czech Republic references PeopleCert as the certification examination provider for ITIL 4 and other certifications.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• itSMF International: Global parent organization of the IT Service Management Forum and federation of national chapters. itSMF Czech Republic is a national chapter of itSMF International, sharing the same membership-association model, ITSM focus, conference programming format, and framework guidance mission — the closest direct comparable.
• itSMF Germany: German national chapter of itSMF International, one of the larger European chapters. Runs parallel annual conferences, local working groups, and ITSM framework guidance for a German-speaking practitioner base — directly comparable in structure and offerings to the Czech chapter.
• HDI (Help Desk Institute): Global professional association for technical support and service management professionals, historically the leading ITSM/service desk community in North America. Directly comparable as a membership association offering conferences, certifications, and chapters serving the same ITSM practitioner persona.
• itSMF Slovakia: Sister national chapter of itSMF International serving Slovakia. Cooperates with itSMF Czech Republic on annual conference programming and shares the same chapter structure, ITSM framework focus, and Central European professional community mission.
• itSMF UK: Mature UK national chapter of itSMF International. Operates the same membership-association model focused on ITIL/ITSM community building, conferences, and practitioner certification guidance — a directly comparable chapter operating at larger scale in a different geography.

Broad incumbents

• PMI (Project Management Institute): Global professional association for project management with national chapters, certifications, and conferences. Comparable membership-association and certification-guidance model, with overlapping content on PRINCE2-adjacent project management frameworks that itSMF Czech Republic also covers.
• ISACA: Global professional association for IT governance, risk, audit, and cybersecurity professionals. Overlaps with itSMF Czech Republic on the IT governance and COBIT framework guidance side, but addresses a broader GRC audience beyond ITSM specifically.
• BCS (British Computer Society) / BCS The Chartered Institute for IT: UK chartered professional body for IT practitioners offering memberships, certifications, and events. Operates a similar professional-association model with broader IT scope than itSMF Czech Republic's ITSM-specific focus.

Regional players

• ČIMIB (Czech Institute of Information Security Managers): Czech professional association for information security managers whose president regularly speaks at itSMF conferences and provides cybersecurity expertise to the ITSM community. Comparable as a Czech professional association serving a related but distinct IT governance audience.
• CACIO (Czech Association of IT Professionals): Czech national association for IT professionals that co-organizes the itSMF Czech Republic annual conference program and cooperates on the IT Project of the Year competition. Directly comparable as a Czech IT professional association serving an overlapping enterprise audience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/itsmfcz
• LinkedInlinkedin.com/company/itsmfcz

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about itSMF Czech Republic