JEM Sales & Marketing Ltd

What JEM Sales & Marketing Ltd does

JEM Sales & Marketing Ltd is a UK-based B2B telemarketing agency founded in the late 1990s / early 2000s and headquartered in Wellingborough, England. The firm operates with approximately 23 employees and is structured as a private limited company in England and Wales (company number 03847670). Its core offering centers on outbound B2B calling delivered through dedicated Telemarketing Account Managers, with services spanning appointment setting, sales lead generation, data enrichment, and CATI-based market research. The agency also maintains proprietary prospect databases, including a specialized Importers & Exporters Database.

The business operates on a sales-led, professional services model with a mix of monthly subscription packages (e.g., £1,000/month waste management starter; £1,675/month Care Plan retainer) and multi-year campaign contracts (e.g., £42,435 total budgets across extended engagements). Vertical specialization is a deliberate commercial strategy: tailored packages target waste management, business insurance, and transport & logistics buyers, while case-study evidence documents deployments in construction (Tarmac), industrial gases (BOC Group), material handling (JCB Teletruk), automotive (ATS Euromaster), payment services (AIB Merchant Services), healthcare (NHS Foundation Trusts across 69 trusts), and market research agencies (Hello).

The company's competitive positioning is built on agent tenure (Account Managers with 10+ years' experience), sector-specific playbook depth across regulated industries, and integration into client sales workflows via live Hot Key Transfers and real-time appointment phoning. Customer-reported outcomes are unusually strong for the sector — including £8M in new business revenue generated for FCC Environment from a £10K spend (£800 per £1), £40 in ATS Euromaster revenue per £1 of telemarketing, and a 74% data-cleansing validation rate at BOC Group — though these figures measure client ROI rather than agency revenue. The firm exhibits no AI/ML capability, no external funding, no app or API surface, and operates exclusively within the UK.

Name

JEM Sales & Marketing Ltd

Legal name

JEM Sales & Marketing Limited

Website

https://jemmarketing.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

JEM Sales & Marketing Ltd is a UK-based B2B telemarketing agency providing appointment setting, sales lead generation, data enrichment, and CATI market research services to enterprise and mid-market clients across regulated industries, via dedicated account managers and vertical-specific packages.

Ownership category

akta.pro rank

Product category

B2B Telemarketing Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Services-Management Services (8741)

akta.pro primary industry

B2B Appointment Setting & SDR/BDR Outsourcing (BPAAADAA)

akta.pro secondary industry

Appointment Setting & Sales Development (SDR/BDR) Services (BPAFAKAD)

Keywords

• B2B telemarketing services
• Appointment setting services
• Sales lead generation
• Telephone market research
• Database enrichment cleansing

Headquarters

HQ city

Wellingborough, England

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Telemarketing Services: Professional telemarketing services delivered through dedicated account managers conducting outbound B2B campaigns for appointment setting, sales lead generation, data enrichment, and market research on behalf of clients.
2. Tailored Telemarketing Packages: Monthly retainer packages with bundled services including database prospecting, qualified lead generation, and dedicated account management. Starter package at £1,000 per month for waste management sector with 4-6 qualified leads.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

JEM Sales & Marketing Ltd is a UK B2B telemarketing agency that delivers outsourced appointment setting, sales lead generation, telephone market research, and database enrichment/cleansing services. Trained account managers conduct outbound B2B calling campaigns on behalf of clients, generating qualified leads, scheduled appointments, and validated marketing data across industries such as insurance, transport and logistics, waste management, healthcare, manufacturing, and construction.

Product overview

JEM Sales & Marketing Ltd operates as a B2B telemarketing agency offering a portfolio of interconnected services centered on sales lead generation and appointment setting. The core offering includes Appointment Setting, Sales Lead Generation, Data Enrichment (database cleansing), Market Research using CATI methodology, and specialized Importers/Exporters Database services. Industry-specific packages target waste management, transport and logistics, and business insurance sectors. All services are delivered through trained telemarketing account managers using outbound telephone calls, with offerings ranging from standalone data services to comprehensive campaigns combining prospecting, qualification, and appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Appointment Setting Outbound B2B appointment setting service in which trained JEM agents contact pre-qualified or freshly sourced leads, run pre-qualifying questions, and schedule face-to-face or web-based appointments directly into the client's sales representative diary.
• Sales Lead Generation Outbound B2B sales lead generation that combines database prospecting, telemarketing calls to decision-makers, and qualification, delivering qualified leads together with customer insights on supplier improvement areas and change motivations.
• Data Enrichment (Database Cleansing) Database cleansing and enrichment service that validates, corrects, and enhances marketing databases, removes inaccurate records, and ensures compliance with data protection regulations such as GDPR.
• Market Research (CATI) Telephone-based market research using CATI (Computer Assisted Telephone Interviewing) methodology, covering surveys, brand awareness studies, customer satisfaction research, and pre/post advertising campaign evaluation.
• Importers and Exporters Database Specialised B2B contact database providing importer and exporter business information to enable targeted outbound telemarketing campaigns to international trade prospects.
• Waste Management Telemarketing Package Tailored telemarketing starter package for waste management companies providing an SME B2B waste prospects database for an agreed postcode area, waste spend qualification, and 4-6 qualified sales leads and appointments per month starting at £1,000 per month.
• Transport and Logistics Telemarketing Services Specialist B2B telemarketing service for transport and logistics companies, delivering shipper prospect databases, a minimum of 6 qualified sales leads per month, and dedicated account management for B2B, B2C, domestic, and international shipping sales.
• Business Insurance Telemarketing Services B2B insurance broker telemarketing service providing 100 business insurance renewal dates per month, 4 qualified sales leads for policies up to £15,000 premium, appointment setting with real-time lead delivery, and a money-back guarantee on lead campaigns.

Quantifiable outcome

• £800 return for every £1 spent on telemarketing (FCC Waste Management: £8M revenue from £10K investment)
• +5 more outcomes

Named customers14 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ZoomInfo: Global B2B sales intelligence and go-to-market platform offering data, lead generation, and prospecting tools. Represents the broader incumbent direction of the lead gen market — JEM competes for the same B2B sales budgets with a human-telemarketing model.

Direct peers

• Blueberry Marketing Solutions: UK B2B telemarketing and lead generation agency delivering appointment setting, sales lead generation, and market research services. Comparable in size, vertical focus, and outbound service model to JEM.
• The Telemarketing Company: UK-based B2B telemarketing agency offering appointment setting, sales lead generation, and outbound calling services to enterprise and mid-market clients. Directly comparable business model, service mix, and UK customer base to JEM.
• Camwood Telesales: UK-based B2B telesales agency offering outbound calling, lead generation, and appointment setting. Similar service portfolio and customer segments to JEM.
• RightPro Solutions: UK B2B telemarketing and lead generation agency delivering appointment setting and sales prospecting services. Comparable offering and target verticals to JEM.
• Velocity Telesales: UK B2B telemarketing and lead generation firm offering appointment setting, market research, and data cleansing services. Comparable service mix and target market to JEM.
• Marketest: UK market research firm specializing in telephone-based CATI surveys, business owner interviews, and B2B research services. Closely comparable to JEM's market research service line.
• Sales Stars: UK telemarketing and appointment setting agency serving B2B clients across multiple verticals. Similar outbound-led service model and UK enterprise focus as JEM.
• NB Data Solutions: UK-based data services and B2B telemarketing provider offering data cleansing, lead generation, and appointment setting. Comparable data enrichment and outbound service lines to JEM.
• Impact Telephone Marketing: UK B2B telemarketing agency providing appointment setting, lead generation, and outbound calling services to enterprise clients. Directly comparable UK-focused service model to JEM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/jemtelesales
• Facebookfacebook.com/JemSalesMarketingLtd
• LinkedInlinkedin.com/company/jem-sales-&-marketing-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JEM Sales & Marketing Ltd