JKAH - Outsourced Housekeeping Solutions

What JKAH - Outsourced Housekeeping Solutions does

JKAH (Jani-King Australasia Hospitality) is an outsourced housekeeping solutions provider operating as the hospitality-focused Australian arm of the global Jani-King commercial cleaning franchise, which was founded in 1968. Headquartered at Milton, QLD, the company delivers managed housekeeping and cleaning services to hotels, motels, resorts, boutique accommodation, serviced apartments, short-term rentals, restaurants, cafes, bars, pubs, clubs, and educational facilities across Australia and New Zealand. Its service portfolio spans Supplemental staffing (Room Attendant, House Person, Laundry Attendant), Full Service property coverage, Deep Cleaning, Construction Clean, Laundry Operations, Lobby Attendant, and Back of House overnight cleaning, with ancillary offerings including carpet, tile, window, graffiti, and waste management services. JKAH holds pandemic cleaning certification using automated systems that achieve a 6-log kill reduction (99.9999%) against COVID-19, and operates Lotus Pro ozone-based cleaning technology that converts oxygen into ozone-infused tap water for chemical-free sanitisation that is 99.9% bio-degradable within minutes. The company's housekeeping teams hold Australian Government-recommended COVID-19 Infection and Infection Prevention and Control certifications.

JKAH commercialises through a B2B enterprise field-sales model with a national operations team, offering free site appraisals and bespoke cleaning programmes priced per client. Revenue is generated through monthly recurring contracts billed on a single consolidated invoice per property, with no publicly disclosed pricing tiers. The company differentiates on three vectors: (i) inherited brand equity from Jani-King's Entrepreneur Magazine recognitions (Number One Commercial Cleaning Franchisor, International Franchise, and Maintenance Franchise); (ii) proprietary green chemistry via Lotus Pro ozone technology; and (iii) regulatory positioning as Co-Chair of the International WELL Building Institute (IWBI) Advisory Committee and compliance with Victoria's Labour Hire Licensing Scheme. Named enterprise customers include Hilton Darwin, DoubleTree by Hilton Darwin, Park Royal Hotels & Resorts, Quest Apartment Hotels, Pan Pacific Hotels Group, Oxygen Apartments, the University of Melbourne, and an unnamed casino venue. JKAH functions as a privately held operating division within the Jani-King corporate umbrella and discloses no external funding or standalone financials.

Name

JKAH - Outsourced Housekeeping Solutions

Legal name

Jani-King Australasia Hospitality

Website

https://jkah.com.au

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

JKAH (Jani-King Australasia Hospitality) provides outsourced housekeeping and cleaning services to hotels, motels, resorts, serviced apartments, restaurants, and pubs across Australia and New Zealand. It delivers Supplemental, Full Service, Deep Clean, Laundry, and Pandemic Clean programmes under monthly contracts, leveraging Lotus Pro ozone cleaning technology.

Ownership category

akta.pro rank

Product category

Hospitality Commercial Cleaning Services

NAICS

Janitorial Services (561720), Janitorial Services (56172), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hospitality (Hotel/Resort) Housekeeping Services (IMAIADAF)

akta.pro secondary industries

Turnover Cleaning for Multi-Unit/Co-Host Operations (HSAEAEAG), Landlord/Property Manager Turnover Cleaning (HSAEACAE), Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Commercial cleaning services
• Outsourced housekeeping solutions
• Hospitality cleaning services
• Hotel housekeeping staff
• Pandemic disinfection cleaning

Headquarters

HQ city

Milton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Outsourced Housekeeping Services: B2B contracted cleaning services for hospitality properties including hotels, motels, resorts, apartments, and restaurants. Services are billed through a single monthly invoice per client. Programs include Supplemental (fill open positions), Full Service (all housekeeping positions), Deep Cleaning, Construction Clean, Laundry Operations, and specialty services.
2. Ancillary Cleaning Services: Additional services including carpet and upholstery cleaning, tile and grout cleaning, window cleaning, graffiti removal, grounds maintenance, car park cleaning, and waste management bundled under single client relationship with one monthly invoice.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

JKAH provides outsourced housekeeping and commercial cleaning services to the hospitality industry across Australia and Australasia. Its offering includes Supplemental and Full Service staffing programs, Deep Cleaning, Construction Clean, Laundry Operations, Lobby Attendant, and Back-of-House Overnight Cleaning for hotels, motels, resorts, boutique accommodation, serviced apartments, restaurants, cafes, bars, and short-term rentals. The company bundles ancillary services (carpet, tile, window, graffiti, waste management) under a single monthly invoice with one dedicated point of contact.

Product overview

JKAH provides outsourced housekeeping solutions to the hospitality industry across Australia and Australasia. The core offering consists of multiple service programs designed for hotels, motels, resorts, boutique accommodation, and serviced apartments. Core programs include the Supplemental Program (filling open positions), Full Service Program (complete property staffing), Deep Cleaning Program, Construction Clean Program, Laundry Operations, Lobby Attendants, and Back of House Overnight Cleaning. Additional specialized services include Restaurant/Cafe/Bar Cleaning, Pandemic Clean Service with COVID-19 certification (achieving 6-log kill reduction), COVID-19 Training and Education, and Environmentally-Friendly Ozone Cleaning using Lotus Pro technology. Ancillary services include carpet cleaning, tile/grout cleaning, window cleaning, graffiti removal, grounds maintenance, car park cleaning, and waste management. All services are delivered with a single point of contact and consolidated monthly invoicing.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Housekeeping Services

Quantifiable outcome

• 6-log kill reduction (99.9999% kill rate) against COVID-19
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• International WELL Building Institute (IWBI)coreStrategic or Co-development Partner · 15 May 2020JKAH's parent company Jani-King is working internationally as Co-Chair of the International WELL Building Institute (IWBI) Advisory Committee for Sports & Entertainment venues. Jani-King's VP Sports & Entertainment Partnerships, Mike Biggs, serves on the IWBI COVID-19 Task Force of over 500 public health experts. JKAH leverages this partnership to help Australian hospitality venues achieve WELL Health-Safety Rating certification for post-COVID-19 reopening.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ABM Industries: Large US-listed facilities services company providing janitorial, parking, and hospitality support services globally. Comparable to JKAH as a diversified facilities/cleaning provider whose hospitality vertical offers overlapping outsourced housekeeping solutions.
• Sodexo: Global facilities management and food services group with substantial hospitality-adjacent cleaning operations. Comparable to JKAH as a multinational outsourced services provider targeting enterprise hospitality and accommodation customers.
• Jani-King International: Global commercial cleaning franchisor and JKAH's direct parent. Comparable as the parent brand offering outsourced commercial cleaning via franchise model worldwide, with hospitality as one of several verticals served.
• Compass Group Australia: Australia subsidiary of global contract services giant providing cleaning and support services across hospitality, corporate, and remote sites. Comparable as a large-scale enterprise housekeeping and facilities services operator in the same ANZ geography.

Direct peers

• Coverall Health-Based Cleaning System: Franchise-based commercial cleaning brand emphasising health-based and disinfecting protocols. Comparable to JKAH as a franchise competitor emphasising certified cleaning processes and targeting similar commercial and hospitality customers.
• Spotless Group: Australia-headquartered integrated facilities services provider with a significant hospitality and accommodation cleaning portfolio. Directly comparable to JKAH as a large outsourced cleaning/housekeeping services operator serving the same enterprise hospitality customers in Australia and New Zealand.
• ServiceMaster Clean: Global franchise-based commercial cleaning brand with hospitality vertical expertise. Directly comparable to JKAH/Jani-King as a competing commercial cleaning franchise network offering outsourced janitorial and housekeeping services.

Regional players

• Programmed Maintenance Services: Australia/NZ provider of staffing, maintenance and cleaning services including hospitality housekeeping. Comparable as a regional diversified facilities/cleaning services operator competing for similar enterprise hospitality contracts.
• Cleanaway Waste Management: Australia's largest waste management company, providing collection and ancillary cleaning services to commercial and hospitality venues. Comparable as a regional ANZ provider offering adjacent hygiene/waste services that overlap with JKAH's ancillary cleaning portfolio.
• Citywide Services: Melbourne-based integrated facilities services company providing cleaning, waste and grounds maintenance for commercial and accommodation clients. Comparable to JKAH as an ANZ regional outsourced cleaning provider with bundled service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/jkah

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JKAH - Outsourced Housekeeping Solutions