Kohler Waters Spa at Burr Ridge

What Kohler Waters Spa at Burr Ridge does

Kohler Waters Spa at Burr Ridge is a single-location luxury day spa operating at 775 Village Center Drive, Burr Ridge, Illinois, approximately 20 miles outside Chicago. It is a wholly-owned hospitality division of Kohler Co., a privately held, family-controlled diversified manufacturer founded in 1873 and headquartered in Kohler, Wisconsin. The spa employs 26 staff and is part of a four-location Kohler Waters Spa network that also includes sites in Lincoln Park (Chicago), Lodge Kohler (Green Bay, WI), and The American Club (Kohler, WI). The facility operates 12+ hours per day, seven days a week, with service hours extending to 8pm on weekdays and Saturdays.

The spa's core proposition is built around hydrotherapy. Its signature "Circle of Tranquility" circuit offers complimentary access to a 25-foot whirlpool, 8-foot waterfall, eucalyptus steam room, cool plunge pool, and Himalayan salt wall sauna. The service menu spans twelve categories including massage therapies ($160-$300), facials ($240-$395, including HydraFacial with SkinStylus Nanotechnology), body treatments ($225-$390), Kohler bathing/thalassotherapy, hydrotherapy treatments featuring custom Vichy shower systems, nail services ($65-$145), men's services, eyelash services, holistic treatments (including acupuncture at $85-$170), and energy therapies (Reiki). New 2025 launches include Nano-Channeling HydraFacial, Kobido Japanese Facial Massage, Recovery Massage with Therabody technology, and Deep Sleep Massage. A proprietary "Hollyhock" signature product line is sold exclusively on-site.

Revenue is generated through five streams: spa services (primary), retail boutique sales (partner brands plus Hollyhock), on-site Mediterranean-style spa café, gift cards (physical and electronic, $25-$2,500 denominations), and bundled packages ($150-$640). Pricing follows a premium tiered model with weekend/holiday premiums, a mandatory 22% service charge, and structured discount programs (15% military/essential worker, 20% Community Days on Wednesdays, Girls Night Out, Two for Tuesdays, Self-Care Summer). Distribution is direct-to-consumer via online booking through the Destination Kohler reservation platform and phone, with group bookings managed by a dedicated Spa Group Coordinator. The spa enforces a device-free environment policy and was recognized on USA Today's 10 Best roundup of Chicago-area spas.

Name

Kohler Waters Spa at Burr Ridge

Legal name

Kohler Co.

Website

https://kohlerwatersspaburrridge.com

Company type

Private

Founded year

1873

Operating status

Operating

Headcount range

11–50 employees

Short description

Kohler Waters Spa at Burr Ridge is a luxury hydrotherapy-focused day spa located 20 miles outside Chicago, operated by Kohler Co. It serves affluent Chicago-area consumers with massage, facial, body, hydrotherapy, and nail services, complemented by a proprietary treatment circuit and retail boutique.

Ownership category

akta.pro rank

Product category

Day Spa & Hydrotherapy Wellness Services

NAICS

Other Personal Care Services (81219)

akta.pro primary industry

Day Spas (Facials, Body Treatments & Packages) (HSADAKAA)

akta.pro secondary industries

Hydrotherapy & Thermal Spa Services (Sauna/Steam/Hot Tubs) (HSALAFAF), Spa Packages & Ritual Experiences (HSALAFAN)

Keywords

• Hydrotherapy spa services
• Luxury day spa
• Massage therapy
• Facial skincare treatments
• Spa wellness amenities

Headquarters

HQ city

Burr Ridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Spa Services: Revenue from providing therapeutic spa treatments including massages, facials, body treatments, nail services, hydrotherapy, and specialty treatments. Pricing varies by service type, duration, and seasonal offerings.
2. Retail Boutique: Sale of spa and beauty products from brands including Skin Authority, Phytomer, Vie, Moroccanoil, Naturopathica, and Kohler Waters Spa signature Hollyhock products, spa robes, and gifts.
3. Spa Café: On-site café serving breakfast and lunch, with Mediterranean-style offerings included with spa packages.
4. Gift Cards: Physical and electronic gift cards available in denominations from $25 to $2,500, redeemable at all Kohler Waters Spa locations in Burr Ridge, Lincoln Park, Kohler WI, and Green Bay WI.
5. Spa Packages: Bundled service packages including Time for Two ($640), Birthday Spa Retreat, Gentleman's Retreat ($365), Mother's Ultimate Spa Retreat ($620), Mother-to-be Ultimate Retreat, and Totally Nails ($150).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Kohler Waters Spa at Burr Ridge is a luxury day spa providing water-based wellness and hydrotherapy services, including therapeutic massages, facials, body treatments, nail services, holistic and energy therapies, and Vichy shower experiences. Each visit includes access to the complimentary Circle of Tranquility hydrotherapy circuit (whirlpool, eucalyptus steam room, Himalayan salt wall sauna, cool plunge pool, waterfall) along with a Mediterranean-style spa café and relaxation lounge. The spa also sells spa and beauty products through its on-site boutique, gift cards redeemable across the Kohler Waters Spa network, and bundled spa packages.

Product overview

Kohler Waters Spa at Burr Ridge is a luxury spa offering a comprehensive portfolio of water-based wellness services centered around hydrotherapy. The spa's core offerings include Massage Therapies, Hydrotherapy Treatments, Facials, Body Treatments, Nail Treatments, Make-up and Waxing, and specialized services for men. Supporting amenities include the Circle of Tranquility hydrotherapy circuit, a Mediterranean-style Spa Café, and a retail Boutique. The spa also offers seasonal treatments, new service launches, and bundled Spa Packages. The experience is enhanced by a digital-free environment policy, and the spa has been recognized by USA Today's 10 Best as one of the top spas in the Chicago area.

Differentiator

Problem solved

Functional benefit

Brands

• KOHLER Waters Spa: Luxury spa brand specializing in hydrotherapy treatments and wellness services operated by Kohler Co.

Products and services

• Massage Therapies Therapeutic massage treatments providing tension release, stress reduction, circulation enhancement, and overall wellness for individual spa guests.
• Hydrotherapy Treatments Water-based wellness treatments including signature Vichy shower experiences, fire and ice treatments, and mineral baths for individual spa guests seeking hydrotherapy benefits.
• Facials Skincare treatments including signature facials, HydraFacial, cryo facials, brightening treatments, and customized facial services.
• Kohler Bathing Bathing experiences combining mineral-rich thalassotherapy and moisturizing marine extracts, including Acoustic Bath and Express Soak with Massage for improved sleep and relaxation.
• Body Treatments Body exfoliation and wrap treatments including signature Kohler Waters Wrap, Cryo Body Treatment, Alchemy Body Treatment, CBD Body Wrap, and Seaweed Wrap using infrared heat blankets.
• Nail Treatments Luxury manicure and pedicure services including signature Neat Feet Pedicure, Healthy Hands Manicure, CBD treatments, collagen glow services, and shellac/miracle manicure options.
• Make-up and Waxing Professional makeup application and waxing services for brow, lip, chin, underarm, arm, leg, and bikini areas, available Monday through Thursday.
• For Men Spa Services Men's spa services including Rain Man treatment, Gentleman's Skin Care, Kohler Feet Retreat, and Gentleman's Hand Renewal designed specifically for male clients.
• Eyelash Services Eyelash enhancement services including Brow Lamination and Eyelash Lift with keratin infusion, available Monday through Thursday.
• Holistic Treatments Alternative medicine treatments including Abhyanga Ayurvedic body treatment, Meditation and Relaxation, and Acupuncture for stress relief, pain relief, and insomnia relief.
• Energy Therapies Energy healing services including Restorative Reiki Massage and Reiki Therapy performed by certified practitioners to balance mind, body, and spirit.
• New Spa Services (2025 launch) Recently introduced treatments including Nano-Channeling HydraFacial, Recovery Massage with CBD and Therabody technology, Deep Sleep Massage, and Abhyanga Body Treatment.
• Spa Packages Bundled service packages including Time for Two, Birthday Spa Retreat, Gentleman's Retreat, Mother-to-be Ultimate Retreat, Totally Nails, and Mother's Ultimate Spa Retreat at various price points.
• Spa Café Mediterranean-style café serving breakfast and lunch daily from 9am-4pm, with healthy menu selections included with some spa packages.
• Spa Boutique Retail Retail boutique featuring spa and beauty products from Skin Authority, Phytomer, Vie, Moroccanoil, Naturopathica, Kohler Waters Spa signature Hollyhock products, spa robes, and gifts.
• Kohler Waters Spa Gift Cards Physical and electronic gift cards available in denominations from $25 to $2,500, redeemable at all Kohler Waters Spa locations in Burr Ridge, Lincoln Park, Kohler WI, and Green Bay WI.
• Circle of Tranquility Hydrotherapy Circuit (Amenity) Complimentary self-guided water ritual featuring 25-foot whirlpool, 8-foot waterfall, eucalyptus steam room, cool plunge pool, and Himalayan salt wall sauna included with every spa visit.

Quantifiable outcome

• Featured on USA Today's 10 Best roundup of top spas in and around Chicago
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Spa at The Peninsula Chicago: Award-winning luxury hotel spa in Chicago featuring an extensive treatment menu, hydrotherapy facilities, and rooftop amenities. Competes directly for affluent Chicago customers seeking premium wellness experiences without overnight stay.
• The Spa at Waldorf Astoria Chicago: Luxury urban spa within the Waldorf Astoria Chicago offering massage, facials, and hydrotherapy to hotel and local guests. Comparable in pricing tier, service breadth, and target customer to the Kohler Waters Spa Burr Ridge offering.
• Burke Williams Spa: West Coast luxury day spa chain known for high-amenity facilities including hydrotherapy circuits, steam rooms, and quiet rooms. Closest U.S. multi-location day spa model to Kohler's positioning, with similar premium service menu and urban/suburban footprint.
• Kohler Waters Spa at Lincoln Park: Sibling Kohler Waters Spa location in Chicago's Lincoln Park neighborhood offering the same hydrotherapy circuit, signature Hollyhock products, service menu, and gift card interoperability. Direct internal comparable demonstrating the same operating model in a different urban catchment.
• The Spa at Four Seasons Chicago: Luxury hotel spa in downtown Chicago offering high-end massage, facials, and body treatments to both hotel guests and local residents. Direct local competitor competing for the same affluent Chicago clientele with comparable brand prestige.

Broad incumbents

• Canyon Ranch: Iconic destination wellness brand with resort spas offering comprehensive hydrotherapy, massage, and holistic programming. A broader industry incumbent whose menu and pricing serve as a benchmark for premium day and destination spa experiences.
• Miraval: Established destination wellness resort brand with a broad portfolio of spa, mindfulness, and wellness programming. While primarily destination-based, Miraval competes for the same affluent wellness consumer and represents a broader luxury wellness benchmark.

Emerging players

• Hand & Stone Massage and Facial Spa: National massage and facial franchise with hundreds of locations offering membership-driven spa services. Provides a comparison point for accessible spa service delivery models, customer acquisition approaches, and unit economics at scale.
• Massage Envy: Largest U.S. massage and skin care membership franchise. While positioned at lower price points, Massage Envy represents the mass-market evolution of the same core services (massage, facials) and demonstrates the competitive ceiling and addressable market for spa services broadly.

Others

• Bliss Spas: Recognized spa brand historically known for hotel-based and standalone urban locations with a strong product/retail component. Comparable in emphasis on branded retail (Hollyhock analog) and urban luxury positioning, though current footprint is primarily hotel-embedded.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kohler-waters-spa-at-burr-ridge

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kohler Waters Spa at Burr Ridge