Lakeside Family Services

What Lakeside Family Services does

Lakeside Family Services is an Institution of Public Character (IPC) and registered charity founded in 1993 and headquartered at 431 Clementi Avenue 3 in Singapore's western region. The agency delivers a portfolio of community-based social services — including two Family Service Centres in Jurong West and Jurong East, Student Care centres, The GRIT Project (children and youth), Kaki Kampong Seniors Wellness Centre, TJ Haven (prison re-entry support), Safe Place (support for women with unsupported pregnancies), Reading Intervention Services, and CREST-Youth/SOAR — to low-income and vulnerable families, disadvantaged children, at-risk youth, isolated seniors, ex-offenders, and pregnant women without adequate support, regardless of race, language, or religion. Services are delivered through eight physical centres plus tele-visit channels and walk-in appointments.

The agency's technology footprint is intentionally lean. The principal digital asset is the Friends of Lakeside mobile application, available on iOS and Android, which integrates with Google Fit and Apple Health to log user step counts for walking challenges and hosts a charity-auction function. The organisation is PDPA-compliant and publishes quarterly eNewsletters and Annual Reports through its website at lakeside.org.sg.

Lakeside's revenue model is donation- and philanthropy-driven. As an IPC, it issues tax-deductible receipts conferring a 250% tax deduction on qualifying cash donations in Singapore. Funding is generated through individual and corporate giving, signature events such as the annual Charity Golf and Dinner, online giving via the Giving.sg platform, government programme co-funding (notably through the ISP designation for at-risk youth), and volunteer contributions. Services to beneficiaries are provided at low or no cost. The agency has 32 employees, no parent company, and no disclosed external funding rounds, equity investors, or M&A activity.

Name

Lakeside Family Services

Legal name

Lakeside Family Services

Website

https://lakeside.org.sg

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Lakeside Family Services is a Singapore IPC charity, founded in 1993, that delivers counselling, student care, youth intervention, senior wellness, prison re-entry, and pregnancy-support services to low-income and vulnerable families through eight centres in the Jurong and Clementi areas.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (624120), Child Care Services (6244)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Family counselling services
• Social service agency
• After-school student care
• Youth intervention programs
• Senior wellness services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Donations: As an Institution of Public Character (IPC) and charity, Lakeside relies heavily on donations from individuals and corporations. All cash donations are eligible for 250% tax deduction in Singapore.
2. Fundraising Events: The organization conducts fundraising events including an annual Charity Golf and Dinner, and accepts funds through the Giving.sg platform.
3. Volunteer Services: The organization benefits from volunteer contributions across various programs including children services, youth services, senior services, and prison support.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Lakeside Family Services is a Singapore-based nonprofit social service agency (Institution of Public Character) that provides community-based family and social services. Its offerings span family counselling, student care, youth intervention and outreach, senior wellness, prison support, and pregnancy support programs delivered across multiple service centers.

Product overview

Lakeside Family Services is a social service agency operating as an Institution of Public Character (IPC) and charity since 1993. The organization offers a comprehensive suite of community support services organized around family well-being, child development, youth empowerment, and senior care. The service portfolio includes Family Service Centres (FSC) providing counselling and family support, Student Care centres for after-school supervision, The GRIT Project for children and youth development, Reading Intervention Services for literacy support, and specialized programmes including TJ Haven (prison support), Safe Place (pregnancy support), and Kaki Kampong Seniors Wellness Centre. The organization also operates the Friends of Lakeside mobile app for volunteer engagement and fundraising activities.

Differentiator

Problem solved

Functional benefit

Brands

• TJ Haven: Prison support services for inmates and their families, assisting ex-offenders in reintegrating into society
• Safe Place
• The GRIT Project
• Kaki Kampong Seniors Wellness Centre (KKSW)
• FAM@FSC
• Lakeside Student Care
• Reading Intervention Services
• Friends of Lakeside
• CREST-Youth / SOAR

Products and services

• Family Counselling

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Fei Yue Community Services: Multi-service Singapore VWO operating Family Service Centres, youth, seniors, and community programs across multiple regions — directly comparable to Lakeside in scope and beneficiary segments, with larger geographic reach.
• Thye Hua Kwan Moral Charities: Large Singapore VWO providing family services, elderly care, disability support, and community programs — comparable in IPC status and multi-segment social services delivery, with substantially larger scale.
• AWWA (Asian Women's Welfare Association): Singapore VWO serving women, children, families, seniors, and persons with disabilities — overlaps with Lakeside's Safe Place, family, and senior segments under a similar IPC framework.
• REACH Community Services Society: Singapore VWO operating Family Service Centres and community programs for low-income and vulnerable families — directly comparable FSC peer operating in similar western and central Singapore catchments.
• Methodist Welfare Services: Singapore VWO delivering family, children, youth, seniors, and disability services across multiple centres — comparable in mission, IPC status, and program breadth.
• Touch Community Services: Singapore VWO offering family services, youth intervention, senior care, and community programs — directly comparable in service breadth and beneficiary segments, with national footprint.
• Care Corner Singapore: Singapore VWO delivering family services, counselling, youth, and elderly programs through multiple centres — directly comparable in FSC operations and community-based service delivery model.
• Singapore Children's Society: Long-established Singapore charity focused on children and youth services including counselling, student care, and youth-at-risk intervention — directly overlaps Lakeside's Children and GRIT Project programs.
• AMKFSC Community Services Ltd: Operates Family Service Centres in the Ang Mo Kio region of Singapore, providing family counselling, casework, and community support — a direct FSC peer operating under the same National Council of Social Service framework.

Broad incumbents

• National Council of Social Service (NCSS): Singapore's umbrella body for the social service sector — not a direct peer in service delivery, but the governing/coordination entity for VWOs like Lakeside and shapes the regulatory and funding framework in which Lakeside operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Lakeside.Family.Services
• Instagraminstagram.com/lakesidefamilyservices
• LinkedInlinkedin.com/company/lakesidefamilyservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lakeside Family Services