LG Informática

What LG Informática does

LG Informática is a privately held Brazilian IT services company headquartered (by domain inference) in Brazil, operating under the website lginformatica.com.br and offering a horizontal portfolio of technology services. Its core offerings span predictive, preventive, and corrective maintenance for computers, notebooks, and peripherals; telephony support; monitoring of systems and peripherals; online retail system sales; and digital certificate issuance (A1 and A3 formats, including in-person issuance). The company also provides IT consulting aimed at bundling its product and service lines for customers.

Its technology stack is conventional and partner-dependent rather than proprietary: remote customer support is delivered through three third-party tools — ISLONLINE, AnyDesk, and TeamViewer (both Quick Support and Full variants) — while certificate generation is powered by the AutoCert platform from partner Luminvs Tecnologia, whose V.4.0 validation infrastructure LG Informática exposes on its VALIDACAO page. The company maintains a driver database and a WordPress-based web presence that went live in October 2024.

LG Informática's go-to-market is direct-to-customer and domestic-only, with no e-commerce, no disclosed pricing, and acquisition driven by website contact forms, structured inquiries by department (Atendimento, Financeiro, Suporte), and on-site or remote support delivery. Revenue is generated primarily through professional services and one-time licenses to two segments: MEI (Microempreendedor Individual, Brazilian micro entrepreneurs — the primary segment) and small-to-medium Brazilian businesses (secondary). No revenue figures, headcount trend data, or institutional backing are disclosed; the company operates with approximately 42 employees and no public funding history.

Name

LG Informática

Legal name

LG Informática

Website

https://lginformatica.com.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

LG Informática is a privately held Brazilian IT services provider offering computer maintenance, telephony, monitoring, retail systems, digital certificates (A1/A3), and IT consulting to MEI micro entrepreneurs and SMBs across Brazil, delivered via on-site and remote support.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• IT support services
• Digital certificates
• Computer maintenance
• Telephony services
• IT consulting

Headquarters

HQ city

Not specified

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Maintenance: Revenue generated from computer, notebook, and peripheral maintenance services including predictive, preventive, and corrective maintenance. Services are provided both on-site and remotely.
2. Digital Certificates: Digital certificate issuance (A1 and A3 formats) with in-person issuance services, including AutoCert certificate generator tool
3. Retail Systems: Online retail system sales and services
4. Consultoria: Technology consulting services seeking best results by integrating products and service delivery

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

LG Informática provides IT services to Brazilian micro entrepreneurs and small/medium businesses, including predictive, preventive, and corrective maintenance for computers, notebooks, peripherals, and telephony systems; online retail management systems; digital certificate issuance (A1 and A3) with in-person service; IT consulting; and remote/ on-site technical support delivered through ISLONLINE, AnyDesk, and TeamViewer. The company also maintains a drivers database for common hardware and distributes the AutoCert certificate generator through a partnership with Luminvs Tecnologia.

Product overview

LG Informática is a Brazilian IT services company offering a portfolio of technology services including digital certificates (A1 and A3), online retail systems, IT hardware services, telephony services, monitoring services, consulting, and on-site/remote support. The company provides support through remote access tools (ISLONLINE, AnyDesk, TeamViewer) and maintains a driver database. Services are delivered through a combination of on-site visits and remote support, with a recent addition of AutoCert certificate generation tool from Luminvs Tecnologia partnership.

Differentiator

Problem solved

Functional benefit

Brands

• AutoCert: Digital certificate generator offered by Luminvs Tecnologia, referenced on LG Informática's website as a product offering for digital certificates.

Products and services

• Certificado Digital (Digital Certificate Services) A1 and A3 digital certificate issuance service delivered with in-person/emotional issuance, intended for Brazilian individuals and businesses that need certificates for tax compliance (e.g., NF-e) and other regulated electronic transactions.
• Sistemas de Varejo (Online Retail Systems) Online retail management system sold and supported by LG Informática for managing retail operations, targeting small to medium Brazilian retailers that need an integrated retail technology solution.
• Monitoramento (Monitoring Services) Predictive, preventive, and corrective monitoring services for monitoring systems and peripherals, delivered as a managed service to Brazilian businesses that want ongoing visibility into their IT environment.
• Informática (Computer/IT Maintenance) Predictive, preventive, and corrective IT services for computers, notebooks, and peripherals, offered to individuals and businesses needing routine and remedial hardware/IT support.
• Telefonia (Telephony Services) Predictive, preventive, and corrective telephony services for telephone systems and peripherals, covering PBX/phone infrastructure for Brazilian businesses.
• On-Site / Remote Support Technical support services delivered either on-site at the customer's premises or remotely via ISLONLINE, AnyDesk, and TeamViewer (Quick Support and Full), generating connection codes that allow LG Informática technicians to connect for troubleshooting.
• Consultoria (IT Consulting) IT consulting service that integrates LG Informática's product and service offerings to deliver combined technology solutions and quality customer service for Brazilian small businesses and MEIs.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Linx: Brazilian retail and payment software provider (now part of StoneCo), selling POS and retail management systems. Overlaps with LG Informática's retail systems offering, with broader scope and a much larger installed base in Brazilian retail.
• TOTVS: Brazil's largest enterprise software company, offering ERP, retail, and SMB solutions. Its retail and SMB systems compete with LG Informática's "Sistemas de Varejo" offering, but as part of a much broader enterprise software portfolio rather than a focused local-services business.
• Positivo Tecnologia: Brazilian technology company providing hardware, software, and IT services including retail and education solutions. Overlaps with LG Informática on IT services, retail systems, and Brazilian SMB distribution, though at significantly larger scale.

Direct peers

• Certisign: One of Brazil's largest digital certificate issuing authorities (ICP-Brasil), offering A1 and A3 certificates with in-person issuance. Directly comparable to LG Informática's digital certificate line and the closest direct competitor in the certificate issuance vertical.
• Soluti: Brazilian digital certificate and electronic identification company, also providing IT services and certified digital workflows. Competes with LG Informática in the A1/A3 digital certificate issuance business and adjacent IT services.
• Valid Soluções: Brazilian-headquartered identification and digital certificate provider (A1/A3, NFC-e, NF-e). Overlaps with LG Informática's certificate and SMB compliance services, and is a direct competitor for the same regulated digital document use cases.

Emerging players

• Locaweb: Brazilian SMB-focused cloud and digital services provider offering hosting, e-commerce, and digital marketing tools. Serves a similar MEI/SMB customer base and competes for IT-services and digital-tooling wallet share.
• BRQ Digital Solutions: Brazilian IT services and digital transformation company with strong SMB and enterprise footprint. Comparable in terms of managed IT services, consulting, and systems integration offerings to LG Informática's broader portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lg-inform-tica

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LG Informática