Lichfield District Council
Lichfield District Council is a UK statutory local government authority serving approximately 84,596 households in Staffordshire with mandated services including waste collection, planning, council tax, housing, and licensing, funded by taxation, grants, and service fees.
- Company typePrivate
- Founded-
- HeadquartersLichfield, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Lichfield District Council does
Lichfield District Council is a statutory local government authority serving the Lichfield District in Staffordshire, England, operating from District Council House on Frog Lane, Lichfield. Founded in 1974 with 222 employees, the council delivers a comprehensive range of mandated public services to approximately 84,596 households, including waste collection and recycling, council tax administration, business rates, planning authority functions, housing register management, environmental health enforcement, licensing, car parks, leisure facilities, and community grants. It operates a joint waste collection service in partnership with Tamworth Borough Council, emptying more than 8.8 million bins annually and cleaning approximately 900,000 metres of streets via contracted provider Burntwood Roadsweepers Ltd.
The council's service platform is built on the Jadu content management system and centres on a unified OneForm online reporting and application portal, a My Account self-service area, an AI-powered digital assistant chatbot, live chat support, WhatsApp messaging, and an integrated Google Translate tool providing website access in 14 languages. Accessibility services include Convo (BSL video interpreting) and AccessAble partnership for detailed accessibility guides. Supporting infrastructure includes e-payments via E-Paycapita and an online planning portal.
Revenue is generated through diversified statutory and discretionary streams: council tax on residential properties, business rates on commercial premises, central government grants, transactional fees for planning, licensing, parking, and waste services, and subscription-based garden waste collection. The council wholly owns one trading subsidiary, Lichfield West Midlands Traded Service Ltd (LWMTS), which operates Active Lichfield leisure facilities and other traded services, including the newly opened Adventure Golf at Beacon Park. Geographically the council operates exclusively within the United Kingdom with no global footprint.
Lichfield District Council firmographics
Firmographics- Name
- Lichfield District Council
- Legal name
- Lichfield District Council
- Website
- https://lichfielddc.gov.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Lichfield District Council is a UK statutory local government authority serving approximately 84,596 households in Staffordshire with mandated services including waste collection, planning, council tax, housing, and licensing, funded by taxation, grants, and service fees.
- Ownership category
- akta.pro rank
Lichfield District Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Solid Waste Collection (562111), Waste Collection (5621), Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Electric, Gas & Sanitary Services (4900), Refuse Systems (4953), Sanitary Services (4950)
- akta.pro primary industry
- Municipal Tax & Revenue Administration (Local) (BPAIACAD)
- akta.pro secondary industries
- Public Works / In-House Municipal Collection Operations (EUAIAAAF), Container Rental, Delivery & Servicing (Carts/Bins) (BPALAAAG), Solid Waste & Recycling Services Administration (BPAIACAH), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where Lichfield District Council is headquartered
LocationHeadquarters
- HQ city
- Lichfield
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Lichfield District Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others
Revenue model
- Council Tax: Local taxation levied on residential properties to fund essential local services including refuse collection, street cleaning, parks, and leisure facilities
- Business Rates: Levies on commercial properties and businesses operating within the district
- Government Grants: Central government funding and grants to support council operations and specific service delivery
- Service Fees and Charges: Fees for specific services including planning applications, parking, licensing, waste collection, sports facilities, and event permits
- Garden Waste Collection Subscription: Optional paid subscription service for garden waste collection with direct debit payment
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Planning enquiry service at £90 |
| Transaction based/ take rate | Pay-as-you-go | Planning decision notice copies - standard vs fast track |
| One time/ perpetual license | Pay-as-you-go | High hedge complaints processing |
| One time/ perpetual license | Pay-as-you-go | Planning application amendment fees |
| One time/ perpetual license | Pay-as-you-go | Licensing fees |
| Unit Pricing | Pay-as-you-go | Abandoned vehicle removal fees |
| One time/ perpetual license | Pay-as-you-go | Bin replacement and additional capacity |
Distribution channels5 records
Marketing channels10 records
Lichfield District Council product offering
Product offeringCore offering
Lichfield District Council is a statutory UK local government authority delivering essential public services to residents and businesses in the Lichfield District, including weekly waste and recycling collections, planning authority functions, council tax and business rates administration, housing register services, environmental health, licensing, parks, leisure facilities, and community funding. It operates a joint waste service in partnership with Tamworth Borough Council covering over 84,596 households, and delivers services 24/7 via a digital portal alongside in-person, telephone, and WhatsApp channels.
Product overview
Lichfield District Council provides a comprehensive digital service portfolio for its residents, built on the Jadu content management system. The core offering centers on the Online Single Form (OneForm) portal enabling 24/7 reporting, booking, and applications, complemented by the My Account self-service platform. Customer engagement channels include a Digital Assistant (chatbot), Live Chat support, and WhatsApp messaging. Accessibility services feature Google Translate integration, Convo (BSL interpreting), and the Sunflower scheme support. The council operates shared services including Joint Waste Collection with Tamworth Borough, Active Lichfield leisure facilities, and Lichfield District Homes housing register. Additional digital services include online planning portal, e-payments system, car parking management, and public conveniences. The council serves approximately 84,596 households across Lichfield District and Tamworth Borough.
Differentiator
Problem solved
Functional benefit
Brands
- Active Lichfield: Leisure, sports and fitness services operated by the council's trading company LWMTS
Products and services
- Joint Waste Collection Service
Quantifiable outcome
- Emptying over 8.8 million bins annually from 84,596 households with very low complaint rate relative to volume
Companies that use Lichfield District Council
Customer profileSegments3 records
Ideal customer profiles3 records
Lichfield District Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature3 records
Lichfield District Council partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Tamworth Borough CouncilcoreJoint waste service partnership covering both Lichfield District and Tamworth Borough. This partnership enables shared service delivery for waste collection and recycling across approximately 84,000 households, providing economies of scale and consistent service standards.
- Burntwood Roadsweepers LtdcoreContracted service provider for street sweeping operations across the district. Works with the council to clean approximately 900,000 metres of streets at various frequencies from daily to annually.
- AccessAbleminorAccessibility information provider that has reviewed all council public toilet facilities and provides detailed accessibility guides. The council links to AccessAble listings from toilet listings to help users find accessibility information.
- Lichfield West Midlands Traded Services Ltd (LWMTS)coreThe council's trading company providing leisure centre management, disabled facilities grants, and other traded services within the district. Stage one complaints about operational matters at local leisure centres are handled by LWMTS.
- The Lichfield Garrick (Cultural Venue)minorCultural venue partnership. Complaints regarding operational matters at the Lichfield Garrick are directed to the Lichfield Garrick team rather than through the council's complaints process.
- Staffordshire County CouncilcorePartner for highways services including road closures, potholes, pavement maintenance, highway hedge cutting, and gritting services. The county council is the highways authority and handles major road closures. Also responsible for gritting services and grit bins.
- Staffordshire PoliceminorCollaboration on road closure applications, events management (Safety Advisory Group), and criminal activity reports such as concerns about illegal scrap metal collection or emergencies.
- Parish CouncilsminorNetwork of local parish and town councils within the district providing local representation. Some council hedges are maintained on behalf of parish councils based on their requested frequency.
- Lichfield City CouncilminorLichfield City Council manages several local assets including Festival Gardens, Pool Walk, Remembrance Gardens, the Friary clock tower, and closed churchyards. Issues with these assets are directed to Lichfield City Council.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Lichfield District Council competitors and assessment
Company assessmentRegional players
- Forest of Dean District Council: Gloucestershire district council of similar population scale, offering shared insight on tourism-driven parks management and rural district service delivery.
- Cannock Chase District Council: Neighbouring Staffordshire district council providing the same core statutory services — waste, planning, council tax, housing — making it a directly comparable tier and geographic peer.
- North West Leicestershire District Council: District council serving a comparable semi-rural/small-town population in Leicestershire, providing the same statutory mix including waste collection, planning, and council tax.
- Stafford Borough Council: Another Staffordshire district council of comparable size and remit, providing a useful benchmark for shared services, leisure trading companies, and reorganisation scenarios.
- South Staffordshire District Council: Adjacent Staffordshire district delivering the same mix of waste collection, planning, and council tax administration, facing identical local government reorganisation uncertainty.
- North Warwickshire Borough Council: Neighbouring Warwickshire district authority with comparable population, budget scale, and statutory service mix, including joint working arrangements of a similar nature.
- East Staffordshire Borough Council: Borough council covering Burton-on-Trent and surrounding area, providing shared waste, planning, and council tax services on a similar scale to Lichfield DC.
Broad incumbents
- Staffordshire County Council: Upper-tier county authority responsible for highways, social care, and waste-disposal infrastructure in the same geography — the structural counterparty to Lichfield DC under the county's two-tier system and a key partner/joint-service provider.
Direct peers
- Lichfield City Council: Parish-level council within Lichfield District that manages local civic assets (Festival Gardens, Pool Walk, Remembrance Gardens, Friary clock tower); a tightly overlapping tier-2 governance partner.
- Tamworth Borough Council: Joint partner for the shared waste service covering ~84,596 households; a directly comparable English district/borough council operating waste, council tax, planning, and leisure services in an adjacent Staffordshire authority.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Lichfield District Council social profiles
Digital presenceLichfield District Council compliance and trust
Trust signalCompliance3 records
Lichfield District Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lichfield District Council leadership team
Management profileNumber of profiles
Lichfield District Council subsidiaries and ownership
Company hierarchySubsidiaries1 record
Lichfield District Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lichfield District Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lichfield District Council
What does Lichfield District Council do?
Lichfield District Council is a statutory UK local government authority delivering essential public services to residents and businesses in the Lichfield District, including weekly waste and recycling collections, planning authority functions, council tax and business rates administration, housing register services, environmental health, licensing, parks, leisure facilities, and community funding. It operates a joint waste service in partnership with Tamworth Borough Council covering over 84,596 households, and delivers services 24/7 via a digital portal alongside in-person, telephone, and WhatsApp channels.
Is Lichfield District Council a public or private company?
Lichfield District Council is a private company. It is classified as state government owned and is currently operating.
When was Lichfield District Council founded?
Lichfield District Council was founded in -1. It employs 101 to 250 people.
Where is Lichfield District Council based?
Lichfield District Council is headquartered in Lichfield, United Kingdom, in the Europe region.
How does Lichfield District Council make money?
Five revenue lines are on record. Council Tax is the primary driver. The others are business Rates, government Grants, service Fees and Charges and garden Waste Collection Subscription.
Who are Lichfield District Council's main competitors?
Regional players on record are Forest of Dean District Council, Cannock Chase District Council, North West Leicestershire District Council, Stafford Borough Council, South Staffordshire District Council, North Warwickshire Borough Council and East Staffordshire Borough Council. Staffordshire County Council is listed as a broad incumbent. Direct peers are Lichfield City Council and Tamworth Borough Council.
Does Lichfield District Council have an API?
No public API is recorded for Lichfield District Council.
What industry is Lichfield District Council in?
Lichfield District Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAD, Municipal Tax & Revenue Administration (Local), with a secondary code of EUAIAAAF, Public Works / In-House Municipal Collection Operations. Its NAICS code is 562111 and its SIC code is 4900.