Village of Lindenhurst, IL

What Village of Lindenhurst, IL does

The Village of Lindenhurst is a municipal government entity located in Lake County, Illinois, incorporated in 1956 and serving approximately 14,500 residents. Operating under a Mayor-Trustee form of government with Mayor Dominic Marturano (Village President since 2015), the Village delivers core municipal services including 24/7 police protection (15 full-time sworn officers, 3 part-time sworn officers, and a records assistant), public works (street maintenance, snow and ice control, stormwater management), water and wastewater treatment (including a Wastewater Treatment Facility generating ~1,200 cubic yards of bio-solids annually), sanitation and recycling collection, building and engineering (permits, inspections, code enforcement), and community programming.

The Village's service delivery platform centers on a Revize-powered website integrated with a portfolio of SaaS modules: BS&A Online for permitting, inspections, and utility billing; SeeClickFix for citizen 311 service requests across web, iOS, and Android; Recycle Coach for waste/recycling guidance; NIXLE for community alerts; Smart911 for emergency safety profiles; and Constant Contact for resident newsletters. New digital products launched in 2025 include SeeClickFix and BS&A Online (both August 2025), the Recycle Coach app (February 2025), and the Renew & Recycle Room resource center (April 2025). Code enforcement is delivered in partnership with SafeBuilt, and building inspections are provided through the Lake Villa Fire Protection District under aligned 2018 building codes.

The Village's revenue model is diversified across property taxes (general operations), usage-based utility billing (water, wastewater, sanitation), one-time and annual fees (building permits, business, liquor, and food truck licenses), government grants (EV Readiness Program, Lake County Tree Planting Program, ARPA-funded initiatives), and transaction-driven economic activity concentrated at the revitalized Lindenhurst Center commercial hub (~80,000+ sq ft, near-full occupancy). Fiscal Year 2025-2026 runs May 1, 2025 through April 30, 2026. Customer segments include Village residents (primary, ~14,500), local businesses operating in or relocating to the Grand Avenue corridor, and developers/contractors requiring permits and zoning approvals. Marketing and resident engagement is conducted through e-newsletters, social media (Facebook, Twitter, Instagram), Nixle alerts, the Village website, WGN Radio earned media, and community events including Restaurant Week, National Night Out, and the Santa Parade.

Name

Village of Lindenhurst, IL

Legal name

Village of Lindenhurst

Website

https://lindenhurstil.org

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

1–10 employees

Short description

The Village of Lindenhurst is an Illinois municipal government serving approximately 14,500 residents in Lake County with police, public works, water/wastewater, building, and community services delivered through an integrated digital platform including BS&A Online and SeeClickFix.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Water Supply (4941), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Stormwater Management & MS4 Compliance Services (BPALAMAL), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal services
• Public safety
• Waste collection
• Utility billing
• Building permits

Headquarters

HQ city

Lindenhurst, IL

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Property Taxes: Property tax revenue supporting general village operations, police, public works, and capital improvements
2. Utility Billing: Water, wastewater, and sanitation services billed to residents through the utility billing system
3. Permits and Licenses: Building permits, business licenses, liquor licenses, food truck licenses, and various municipal permits
4. Commercial Center Revenue: Economic development through Lindenhurst Center revitalized commercial hub generating local commerce and tax revenue
5. Government Grants: Grant funding for specific initiatives such as EV Readiness Program, Lake County Tree Planting Program, and ARPA-funded programs

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

The Village of Lindenhurst is a municipal government providing core local government services to approximately 14,500 residents, including police protection, public works, water and wastewater treatment, garbage and recycling collection, snow and ice removal, street and stormwater maintenance, building permits and inspections, business licensing, and code enforcement. It operates Village Hall at 2301 E. Sand Lake Road and delivers services both in person and through online portals and mobile applications.

Product overview

The Village of Lindenhurst operates a comprehensive municipal government website offering citizen services through an integrated portal system. The primary platform is the village website (lindenhurstil.org) which provides access to all services. This is supplemented by specialized modules including SeeClickFix for service requests, BS&A Online for permits and inspections, Recycle Coach for waste management, Constant Contact for email newsletters, NIXLE and Smart911 for emergency notifications, and Invoice Cloud for utility payments. The village utilizes Revize.com as the website platform provider. These modules function as integrated components within the village's digital service ecosystem rather than standalone commercial products.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Protection Services Patrol, response, and investigation services provided by the Village's Police Department to residents, businesses, and visitors within Village limits. The Department is rated A+ by the BBB and is part of a community ranked among the top ten safest cities in Illinois.
• Water and Wastewater Treatment Services Treatment and distribution of potable water and collection/treatment of wastewater for residential and commercial customers in the Village, billed through the BS&A Online utility billing portal.
• Garbage and Recycling Collection Curbside refuse and recycling collection service available to residents, with rates billed on property tax bills. Educational support is provided via the Recycle Coach application.
• Building Permits and Inspections Permitting and inspection services administered by the Community Development Department for construction, renovation, and development projects within Village limits. Applications are processed via BS&A Online.
• Business Licensing Annual business and liquor licenses issued by the Village to commercial operators conducting business within Village limits, with coordination support from the Economic Development Coordinator.
• Snow and Ice Control Winter street maintenance including plowing, salting, and de-icing of Village roadways during snow events to maintain safe travel conditions for residents.
• Street Maintenance Routine and capital maintenance of Village streets, including pothole repair, resurfacing, and right-of-way upkeep.
• Stormwater Management Operation and maintenance of stormwater infrastructure to manage drainage and reduce flooding risk within the Village.
• Code Enforcement Investigation and enforcement of municipal property maintenance, zoning, and nuisance codes to preserve neighborhood character and public safety.
• Utility Billing Centralized billing and customer service for water, wastewater, and refuse charges delivered through the BS&A Online portal, allowing residents to view bills, make payments, and manage accounts online.

Quantifiable outcome

• Ranked Top 10 Safest Cities in Illinois
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Lake County Sheriff's OfficecoreStrategic or Co-development Partner · 1 August 2026Temporary partnership beginning August 1, 2026 to supplement police services during overnight hours while the Lindenhurst Police Department continues to onboard and train newly hired officers. Sheriff's deputies and Lindenhurst Officers will respond to calls for service within the village.
• ComEd and Metropolitan Mayors CaucuscoreStrategic or Co-development Partner · 23 December 2024Third EV Readiness Cohort participant. Village receives specialized training to develop policies reducing barriers to EV infrastructure and encouraging EV adoption, including streamlining permitting processes, analyzing zoning and parking regulations, and staff technical training.
• Illinois Environmental Protection Agency (IEPA)minorStrategic or Co-development PartnerPartnership through IEPA providing Recycle Coach education app to residents for waste and recycling information, offering expert guidance on proper disposal of household items.
• Lake County Tree Planting ProgramminorStrategic or Co-development PartnerVillage selected as one of six organizations to receive grant through Lake County Tree Planting Program, funding 30 trees to be planted at Heron Marsh Trail. Program funded by American Rescue Plan Act (ARPA).
• Lake Villa Fire Protection DistrictcoreImplementation/ SI/ Consulting PartnerProvides inspection services for the Village of Lindenhurst including building inspections. Village adopted 2018 building codes aligned with the Fire District.
• Illinois Department of Transportation (IDOT)minorStrategic or Co-development PartnerFederal traffic safety funds administered by IDOT enabling speed enforcement campaigns. Village participates in annual traffic safety initiatives with Illinois State Police and over 200 local law enforcement agencies.
• Lake Villa District LibraryminorStrategic or Co-development PartnerCommunity partnership for joint events including America 250 Concert on July 1, 2026.
• Lindenhurst Park DistrictminorStrategic or Co-development PartnerJoint Santa parade and tree lighting events. Combined Park District Tree Lighting with Santa Parade Route 1 and Route 2.
• SafeBuiltminorImplementation/ SI/ Consulting PartnerVillage partnered with SafeBuilt for code enforcement services.
• BS&A SoftwarecoreTechnology or IntegrationOnline permitting, inspection requests, building department records, utility billing, and financial management software platform.
• NIXLEcoreTechnology or IntegrationCommunity notification system for real-time alerts to residents via email and text.
• Smart911coreTechnology or IntegrationEmergency dispatch information system allowing residents to create Safety Profiles for faster, more detailed emergency response.

Scale indicators7 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• City of Lake Forest, IL: Established Lake County municipality with mature sustainability programming (Tree City, EV readiness) and a long-running capital project cadence — aspirational peer for sustainability and infrastructure planning.
• Village of Libertyville, IL: Established Lake County village (~20,000) with mature downtown, strong school district, and longer-tenured ED programming — relevant peer for aspirational commercial corridor management.
• Village of Gurnee, IL: Larger, well-resourced Lake County municipality (~31,000) with established commercial base (Six Flags corridor) and more sophisticated digital services — useful for benchmarking scaled-up municipal technology and ED practice.
• Village of Mundelein, IL: Larger Lake County municipality (~31,000) with active TIF districts and significant industrial/commercial base. Comparable on utility rate-setting and stormwater management given shared watershed.

Direct peers

• Village of Antioch, IL: Lake County village of similar suburban/small-town profile (~14,000 residents), also dependent on commuter-driven residential growth and a revitalizing downtown corridor — closely comparable on economic development and utility-billing economics.
• Village of Hawthorn Woods, IL: Affluent Lake County village of similar population (~8,500) with comparable dependence on residential property tax revenue and small-scale commercial centers.
• Village of Grayslake, IL: Larger Lake County village (~21,000) with mature economic development programming, TIF districts, and a commuter rail footprint — a useful next-stage peer for Lindenhurst's growth trajectory.
• Village of Lake Villa, IL: Immediate neighboring Lake County village with comparable population (~8,500), shared Lake Villa Fire Protection District, and similar municipal service mix. Most directly comparable for benchmarking police, public works, and permitting operations.
• Village of Round Lake Beach, IL: Adjacent Lake County village with similar population scale (~27,000) and similar reliance on retail/commercial corridors and residential permitting. Comparable on TIF usage and digital permitting transitions.
• Village of Fox Lake, IL: Lake County village of similar size (~10,500) with comparable lakeside residential character, small commercial base, and overlapping public safety partnerships with Lake County Sheriff.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/LindenhurstVOL
• Facebookfacebook.com/LindenhurstIL
• Instagraminstagram.com/lindenhurstil
• LinkedInlinkedin.com/company/lindenhurstil

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Lindenhurst, IL