Biuro tłumaczeń LINGUA LAB

What Biuro tłumaczeń LINGUA LAB does

Lingua Lab is a Polish specialist translation agency founded in 2011 and headquartered in Kraków, with a second office in Warsaw. The firm is organized as a general partnership (s.c.) owned by co-founders Weronika Szyszkiewicz and Małgorzata Dembińska and operates with approximately 39 employees. It serves institutional and corporate clients across medical, pharmaceutical, legal, financial, technical, IT, and publishing verticals, with case-study references including one of the world's largest banks, a global hypermarket chain, the Polish Academy of Sciences, and a leading Polish audiobook platform.

The company's service portfolio spans four pillars: written translations (specialist, certified/sworn, audiovisual, and machine-translation-with-post-editing), oral interpretation (consecutive, simultaneous, remote, and conference equipment), localization (software, websites, video games, e-learning, multimedia, plus localization engineering and internationalization), and DTP/graphic services. Underlying technology consists of professional Computer-Assisted Translation (CAT) tools, online translation platforms, and machine translation integrated via a post-editing workflow, all governed by an ISO 17100:2015-certified process. Linguists are matched to content by domain specialization (physicians for medical texts, lawyers for legal, engineers for technical) and translate into their native language, with native-speaker proofreading.

Commercially, Lingua Lab runs a sales-led, direct-to-client model with two physical offices and a website built for SEO-driven inbound across 60+ languages. Revenue is generated on a unit-priced basis: written translations are billed per standardized page (1,500 characters with spaces for specialist work, 1,125 for certified) with express (+50%) and super-express (+100%) surcharges, while interpretation is billed in four-hour blocks with minimum daily hours and overtime premiums. The company reports a 99% first-order-to-permanent-client retention rate and operates globally in client scope while remaining domestically headquartered, with no external funding or institutional investors disclosed.

Name

Biuro tłumaczeń LINGUA LAB

Legal name

Lingua Lab s.c. Weronika Szyszkiewicz, Małgorzata Dembińska

Website

https://lingualab.pl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Lingua Lab is a Kraków- and Warsaw-based Polish translation agency founded in 2011 that provides specialist, certified, and machine-translation-post-edited written translations, oral interpretation, localization, and DTP services to enterprise and institutional clients across 60+ languages.

Ownership category

akta.pro rank

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Written Translation Services: Core revenue stream from specialist (non-certified) and certified (sworn) written translations. Specialist translations billed at 1500 characters with spaces per page (target text). Certified translations billed at 1125 characters with spaces per page (target text). Three delivery modes: standard (up to 6 billing pages per working day), express (+50% surcharge), and super express (+100% surcharge). Additional fees for extra certified copies (30% per copy, 50% for copies ordered after 7 days).
2. Oral/Conference Interpretation: Revenue from consecutive and simultaneous interpretation services, including conference support and technical equipment provision. Consecutive interpretation billed in 4-hour blocks with minimum 4 hours per day. Simultaneous interpretation billed in 4-hour blocks with minimum 4 hours for 2 translators per day. Overtime surcharges apply for sessions exceeding 8 hours. Equipment rental for conference interpretation billed per conference day (up to 12 hours).
3. Localization Services: Software, website, video game, e-learning platform, and multimedia localization services. Includes localization engineering, internationalization, and testing. Typically governed by separate contracts with individualized pricing.
4. DTP / Graphic Services: Desktop publishing services including typesetting for print, OCR file conversion, and InDesign translation work. Billed per physical printed page or by number of graphics or hours, depending on project agreement.
5. Machine Translation Post-Editing (MTPE): Machine translation with post-editing services, offering a cost-efficient alternative for suitable content types while maintaining quality through human review.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Lingua Lab is a specialist translation agency operating from Warsaw and Kraków, providing human written translations (specialist, certified/sworn, machine translation with post-editing, native speaker proofreading), oral interpretation (consecutive, simultaneous, remote, conference technical support), software/website/game/e-learning localization, and DTP/graphic services. Projects are matched to translators with domain expertise (doctors for medical texts, lawyers for legal texts, engineers for technical texts, scientists for scientific texts) and managed by dedicated project managers under ISO 17100:2015 certified processes.

Product overview

Lingua Lab is a specialized translation agency offering a unified portfolio of language services across four core pillars: written translations (specialist, certified, standard, audiovisual, machine translation with post-editing, and Native Speaker proofreading), oral interpretation (consecutive, simultaneous, remote, conference technical support), localization (software, websites, video games, e-learning, multimedia), and graphic/DTP services. The offering also includes CAT tool-supported workflows, bundled corporate and publishing packages, and editing/proofreading. Machine translation (MT) and post-editing (MTPE) are embedded as service delivery methods within the written translations pillar.

Differentiator

Problem solved

Functional benefit

Products and services

• Written Translations (Tłumaczenia pisemne) Comprehensive written translation services covering specialist, certified/sworn, standard, audiovisual, machine translation with post-editing (MTPE), Native Speaker proofreading, editing, transcreation, and publication-ready translations, with options for CAT tool support and complex service packages for companies and publishers. Domain-specific translators handle medical, legal, technical, and scientific content.
• Oral Interpretation (Tłumaczenie ustne) Consecutive and simultaneous interpretation services including remote/online interpretation, conference technical support (equipment rental and setup), sign language interpretation, and voice-over/dubbing for conferences, business meetings, training sessions, and multilingual events.
• Localization (Lokalizacja) Full localization services including software localization, website localization, video game localization, subtitle localization, e-learning material localization, multimedia localization, localization engineering, internationalization, and testing.
• Graphic & DTP Services (Usługi graficzne i DTP) Desktop publishing, print layout, non-editable file conversion via OCR, InDesign-based translations, and full DTP workflow services for clients needing print-ready deliverables.
• Corporate Translation Packages (Kompleksowe pakiety dla firm) Customized translation packages tailored for corporate clients, bundling written, oral, localization, and DTP services for businesses.
• Publishing Translation Packages (Kompleksowe pakiety dla wydawnictw) Comprehensive translation packages designed for publishing houses, covering full translation and editorial workflows for book publishing, including DTP integration.
• Editing and Proofreading (Redakcja/Adiustacja) Editing and proofreading services to refine translated and source texts for publication quality, available as a standalone service.

Quantifiable outcome

• 99% of first-time clients become permanent clients
• +5 more outcomes

Named customers6 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature5 records

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• RWS Group: Global leader in translation and localization services (including former SDL), holding ISO-certified translation processes and serving regulated industries (legal, life sciences, financial) comparable to Lingua Lab's vertical mix, but at much larger scale.
• Welocalize: Mid-large language services provider offering translation, localization, and interpretation across similar regulated verticals (legal, medical, technical), with comparable MTPE workflows and enterprise-focused delivery models.
• LanguageLine Solutions: Largest global interpretation services provider, directly comparable on the consecutive/simultaneous interpretation and conference support pillar of Lingua Lab's offering, with deep overlap in healthcare, government, and enterprise interpretation contracts.
• TransPerfect: Major privately-held global translation and localization provider with a similar full-stack offering—written, certified, interpretation, localization, and certified translation for legal/medical/financial verticals—serving Fortune 500 enterprise clients at scale.
• Lionbridge: Global language services giant offering translation, localization, interpretation, and AI-enabled language technology at massive scale, with overlapping capabilities in regulated-industry translation and a much broader geographic and vertical footprint than Lingua Lab.

Regional players

• Supertext: Translation agency with comparable full-service offering (written, oral, localization, DTP) and similar mid-market enterprise positioning, but based in Switzerland and serving primarily DACH-region clients rather than Poland/Central Europe.

Direct peers

• Skrivanek: One of the largest Polish translation agencies offering a similar full-service portfolio (written, certified, interpretation, localization, DTP) and competing head-to-head for the same Polish and Central European enterprise clients across regulated and technical verticals.
• Translated: Translation agency pioneering AI-augmented human translation with a similar MTPE-led delivery model, comparable full-service portfolio (written, interpretation, localization), and similar enterprise client focus across regulated industries.

Emerging players

• Smartling: Translation technology platform combining TMS with human translation services; partial overlap in software/website localization and enterprise content localization where Lingua Lab also competes, with a more technology-led positioning.
• Unbabel: AI-powered translation platform offering MTPE services at scale, competing for the same cost-sensitive volume where Lingua Lab offers MTPE, and pushing the industry toward AI-augmented delivery models.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/biuro-t%C5%82umacze%C5%84-lingua-lab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Biuro tłumaczeń LINGUA LAB