Martin Auto Service

What Martin Auto Service does

Martin Auto Service is a locally owned, independent automotive repair shop founded in 2017 by Kyle and Jessica Martin, operating from a single retail location at 151 N Spring St in Elgin, Illinois. The company serves general consumer vehicle owners across 27 makes and models with a comprehensive suite of 16+ core services — tire sales and repair, wheel alignments, steering and suspension, brake systems, engine diagnostics and repair, transmission and drivetrain service, HVAC, oil changes, safety inspections, emissions repairs, cooling systems, and electrical diagnosis — supplemented by convenience offerings (complimentary shuttle, loaner vehicles) and a 5 Year/50K Mile extended warranty that the company states is five times the industry standard.

Technically, the shop relies on standard automotive diagnostic and repair equipment comparable to dealership tooling, staffed entirely by ASE-certified technicians who receive ongoing training, and uses OEM-or-better quality parts. Underlying technology is therefore commoditized industry tooling rather than proprietary systems; there is no software platform, app, or API surface.

The business model is a direct-to-consumer, transaction-fee model: customers schedule via phone or walk in, pay per service at transparent fixed-unit prices (e.g., $379 per-axle brake special, $95.95 European synthetic oil change, tiered repair discounts), with optional Easy Pay Financing. The single Elgin storefront, Monday–Friday 7am–5pm hours, secure after-hours key drop-off, and same-day service positioning all reflect a high-trust, education-led local service business targeting individual vehicle owners in the Elgin/Illinois market.

Name

Martin Auto Service

Legal name

Martin Auto Service

Website

https://martinautoservice.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Martin Auto Service is a locally owned independent auto repair shop in Elgin, Illinois, founded in 2017 by Kyle and Jessica Martin, providing ASE-certified maintenance and repair services for all vehicle makes and models to individual consumers.

Ownership category

akta.pro rank

Product category

Automotive Repair and Maintenance Services

NAICS

General Automotive Repair (811111), Automotive Mechanical and Electrical Repair and Maintenance (81111)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

General Automotive Repair & Maintenance (TLAKAAAA)

akta.pro secondary industries

Brakes, Steering & Suspension Services (TLAKAAAC), Tire & Wheel Services (Mount/Balance/Alignment) (TLAKAAAD), Engine & Powertrain Repair (Transmission/Drivetrain) (TLAKAAAE), Exhaust & Emissions/Smog Testing & Repair (TLAKAAAI)

Keywords

• Automotive repair services
• Vehicle maintenance services
• Brake system repair
• Tire sales and service
• Oil change services

Headquarters

HQ city

Elgin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Auto Repair and Maintenance Services: Individual repair and maintenance services charged per transaction. Services include tire sales/repair, brake systems, engine repair, alignments, suspension, heating/AC, oil changes, transmission service, and more. Revenue is one-time, transaction-based per service performed.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Martin Auto Service provides comprehensive automotive repair and maintenance services for all vehicle makes and models from a single Elgin, Illinois location. Core offerings include tire sales and repair, wheel alignments, steering and suspension service, engine repair and diagnostics, brake system service, heating and air conditioning service, safety inspections, electrical diagnosis and repair, exhaust and emissions repair, oil changes, cooling system service, and transmission and drivetrain service, all backed by a 5 Year/50K Mile Extended Warranty.

Product overview

Martin Auto Service is a locally owned auto repair shop offering a comprehensive suite of automotive maintenance and repair services. The core offering consists of 16 primary service categories including tire sales and repair, alignments, steering/suspension, engine repair, brake systems, heating/AC, safety inspections, diagnostics, exhaust/emissions, oil changes, cooling systems, and transmission/drivetrain service. These services are complemented by convenience offerings such as shuttle service and loaner vehicles. All repairs are backed by a 5 Year/50K Mile Extended Warranty. The shop services all makes and models across 27 vehicle brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mini Cooper, Mitsubishi, Nissan, Subaru, Toyota, and Volkswagen. Services use OEM or better quality parts, and technicians are ASE certified.

Differentiator

Problem solved

Functional benefit

Products and services

• Tire Sales and Repair Tire sales, tire balance, and tire rotation services for all vehicle makes and models.
• Wheel Alignments Wheel alignment service to correct vehicle handling issues, prevent uneven tire wear, and ensure proper brake and driver assist system function.
• Steering and Suspension Service Steering and suspension diagnostics and repair to ensure responsive handling and a smooth, comfortable ride.
• Engine Repair and Diagnostics Engine repair, advanced engine diagnostics, and check engine light diagnostic services to identify and resolve performance issues for all vehicle makes and models.
• Brake System Service Brake system inspection, repair, and replacement services to ensure vehicle safety, including a $379 Brake Special for Brake Pads & Rotors per axle.
• Heating and Air Conditioning Service Auto air conditioning service including system evacuation, recharge, leak inspection, condenser cleaning, and performance verification, plus a complimentary A/C inspection.
• Safety Inspections Comprehensive vehicle safety inspections to ensure components meet safety standards.
• Factory Recommended Maintenance Preventive maintenance services following manufacturer-recommended schedules including inspections, filter changes, tune-ups, and tire rotations.
• Electrical Diagnosis and Repair Electrical system diagnosis and repair services for vehicle electrical issues.
• Exhaust System Service Exhaust system and emissions repair services to ensure vehicle compliance with environmental standards.
• Oil Change and Lube Service Oil change service using high-quality oil allowing approximately 6,000 miles between changes, including a thorough vehicle inspection; $95.95 for European Synthetic Oil Change.
• Cooling System Service Cooling system service and repair to prevent engine overheating.
• Transmission and Drivetrain Service and Repair Transmission and drivetrain diagnosis, service, and repair for issues including unpredictable shifting, noises, fluid leaks, and performance problems.
• Shuttle Service Complimentary shuttle service available for customers while their vehicle is being serviced.
• Loaner Vehicles Loaner vehicles available complimentary with qualifying repairs to keep customers mobile while their vehicle is in the shop.
• 5 Year/50K Mile Extended Warranty Extended warranty covering repairs for 5 years or 50,000 miles, five times the industry standard, backed by Martin Auto Service and included with qualifying work.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Midas: Franchised auto service brand historically focused on exhaust, brakes, and tires, now offering broader mechanical services. Comparable storefront model and walk-in consumer base.
• AAMCO Transmissions & Total Car Care: Franchised auto repair chain anchored by transmission/drivetrain service but expanded into general mechanical repair. Competes for the same neighborhood customer with similar per-transaction pricing.
• Christian Brothers Automotive: Franchised independent auto repair chain built on a similar trust-and-integrity positioning, ASE-certified technicians, and education-focused customer service. Closely comparable to Martin Auto Service in service mix, target customer, and brand narrative.
• Meineke Car Care Centers: Franchised general automotive repair network offering brakes, tires, alignments, exhaust, oil changes and diagnostics to local consumer markets. Directly comparable service menu and customer base.

Broad incumbents

• Goodyear Auto Service: National tire and auto service network under the Goodyear brand, providing tires, alignments, brakes, oil changes and general repair. Competes for the same walk-in consumer but with much wider footprint and brand spend.
• Pep Boys: Legacy national auto service and tire retailer offering mechanical repair, tires, alignments and maintenance. Comparable categories to Martin Auto Service but operating as a large incumbent chain.
• NAPA AutoCare Centers: Network of independent repair shops affiliated with NAPA Auto Parts, offering general automotive service backed by a national parts supplier. Comparable independent-shop model and broad service menu.
• Monro Muffler & Brake (now Monro Auto Service and Tire Centers): Large multi-location U.S. auto service chain offering brakes, tires, alignments, steering/suspension and general repair. Overlaps with Martin Auto Service's core categories but operates at much greater scale and across many geographies.
• Firestone Complete Auto Care: Nationwide retail auto service and tire brand owned by Bridgestone, offering mechanical repair, tires, alignments and maintenance. Comparable end-customer use cases but at far broader portfolio scale.

Emerging players

• Jiffy Lube: National quick-service chain focused on oil changes and preventive maintenance, with some broader light mechanical services. Adjacent rather than directly overlapping because its service mix is narrower and lighter than Martin Auto Service's full mechanical offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/martin-auto-service

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Martin Auto Service