Mastiek | Horeca Professionals

What Mastiek | Horeca Professionals does

Mastiek Horeca Professionals is a privately held Dutch hospitality staffing agency (horeca uitzendbureau) headquartered in Amsterdam, operating since 2020 with a team of 24 employees. The company places qualified hospitality personnel — including chefs, cooks, assistants, dishwashers, shift leaders, hosts, bartenders, baristas, cocktail shakers, runners, and party managers — with restaurants, hotels, cafes, catering companies, and event venues across Amsterdam and surrounding areas.

The business operates through three service lines: Uitzendingen (temporary staffing for short-term assignments), Werving Selecties (permanent recruitment and selection), and Detachering (longer-term contracting of dedicated personnel). Operationally, the firm relies on the Shooble scheduling platform, a cloud-based system in which workers create accounts, record availability, and are matched to client assignments. The company markets 24/7 availability for both clients and workers, custom matching to venue requirements, and SNA compliance as core features.

Commercially, Mastiek runs a direct B2B sales motion targeting hospitality employers through website contact forms, phone outreach, and discovery meetings, while simultaneously recruiting hospitality workers via online sign-up. Pricing is not publicly disclosed and is negotiated per engagement. Revenue is generated on a transaction-fee basis, with margins earned on worker wages placed through the agency. Notable clients include RAI Amsterdam, Koninklijk Theater Carré Amsterdam, College Hotel, Picnic, We Canteen, and a roster of independent cafes and restaurants. The company is privately held with no disclosed funding, parent entity, or institutional investors.

Name

Mastiek | Horeca Professionals

Legal name

Mastiek Horeca Professionals

Website

https://mastiek.work

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Mastiek Horeca Professionals is an Amsterdam-based hospitality staffing agency placing chefs, servers, bartenders, and event staff with restaurants, hotels, catering firms, and event venues across the Amsterdam metro area.

Ownership category

akta.pro rank

Product category

Hospitality Staffing Services

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Event Culinary Staffing & Back-of-House Services (Chefs, Servers, Bartenders) (THAHAKAN)

Keywords

• Hospitality staffing services
• Temporary employment agency
• Horeca personnel
• Flexible workforce solutions
• Event staffing services

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Temporary Staffing Services: Provides temporary hospitality staff (front-of-house and kitchen) to restaurants, hotels, and event venues. Acts as an employment agency placing flexible workers with clients, earning a margin on worker wages.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Mastiek Horeca Professionals is a Dutch hospitality staffing agency that supplies qualified front-of-house and kitchen personnel — including chefs, cooks, servers, bartenders, runners, shift leaders, and party managers — to restaurants, hotels, event venues, and catering companies in Amsterdam and surrounding areas. It delivers three service lines: temporary staffing (Uitzendingen), permanent recruitment (Werving Selecties), and contracting (Detachering).

Product overview

Mastiek Horeca Professionals is a hospitality staffing agency offering a unified staffing platform with three service types: Uitzendingen (temporary staffing), Werving Selecties (recruitment), and Detachering (contracting). The company provides qualified hospitality personnel including kitchen staff (chefs, cooks, assistants), service staff (servers, bartenders, hosts), and event staff (party managers, runners) to restaurants, events, and catering companies in Amsterdam. They utilize the Shooble scheduling system internally for roster management.

Differentiator

Problem solved

Functional benefit

Products and services

• Uitzendingen (Temporary Staffing)

Quantifiable outcome

• 24/7 availability of qualified hospitality staff

Named customers10 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• ManpowerGroup Nederland: Global staffing group with Dutch staffing operations across hospitality, industrial, and professional segments — a broad incumbent offering similar uitzendbureau services to Mastiek's customer base.
• Adecco Nederland: Global staffing incumbent with significant Dutch operations, including hospitality and event staffing capabilities that compete with Mastiek across temporary and contract placement.
• Randstad Nederland: Dutch arm of global staffing leader Randstad, operating dedicated hospitality and flex-staffing divisions that overlap directly with Mastiek's offering while serving a much wider client base.

Direct peers

• Hospitality Staffing Solutions: US-based hospitality-specific staffing agency placing culinary, front-of-house, and event staff — directly comparable business model and vertical focus to Mastiek, albeit operating in the US market.
• Olympia Uitzendbureau: Established Dutch staffing agency providing temporary staffing, permanent placement, and contracting across multiple sectors including hospitality — competing in the same Dutch flex-staffing market as Mastiek.
• ASA Talent: Dutch staffing and recruitment agency with a similar generalist-plus-vertical posture and comparable offerings in temporary staffing, recruitment, and contracting — directly comparable in size and structure to Mastiek.
• Tempo-Team Netherlands: Dutch staffing agency (part of RGF Staffing) with an explicit hospitality/horeca vertical offering temporary staffing, permanent placement, and contracting — directly overlapping Mastiek's service mix in the same Dutch market.
• YER Nederland: Dutch staffing and recruitment firm with temporary staffing and contracting services — comparable to Mastiek in service mix, though with stronger professional/technical positioning.
• Covalen Staffing Solutions: Dutch staffing agency offering temporary and permanent placement services with comparable structure to Mastiek in the Dutch flex-staffing market, providing relevant operational benchmarks.

Emerging players

• Stint: Dutch hospitality-focused staffing platform using a tech-enabled matching model to place workers in restaurants, hotels, and events — a digitally-native emerging competitor to Mastiek's traditional agency approach in the same Dutch hospitality segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mastiek

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mastiek | Horeca Professionals