MedCenter+

What MedCenter+ does

MedCenter+ (also operating as MedcenterCRM) is a privately-held Ukrainian software company founded in 2007 and headquartered in Ivano-Frankivsk. It builds and sells a modular, cloud-based Medical Information System (MIS) that automates clinical, administrative, financial, and operational workflows for private healthcare facilities of any size and specialization, including clinics, medical centers, laboratories, and solo practitioners.

The platform is a cross-browser cloud system built around HL7-standard data storage and exchange, with native integrations into Ukraine's national eHealth system (for electronic prescriptions, referrals, and patient declarations), 1C accounting (cash register, invoicing, medication inventory), QlikView (financial and operational BI dashboards), and Checkbox (electronic receipts). It bundles role-specific workspaces for clinic directors, contact center operators, registrars, doctors (Automated Workplace / ARM), and marketing teams, plus a patient portal with appointment booking, telemedicine/video consultations, and automated SMS/email/Telegram notifications.

The company makes money primarily through one-time per-doctor software licenses ($150 per doctor; $50 per non-medical staff license waived for clinics with more than 30 doctors) plus recurring monthly technical support subscriptions at $15 per user per month, with a 1 UAH/month three-month trial tier. Distribution is exclusively direct sales through its own website and a small sales department, with all disclosed customers located in Ukraine. The company operates with approximately 6 employees, has no disclosed external funding or acquisitions, and continues to actively maintain its product and blog content as of 2024.

Name

MedCenter+

Legal name

MedCenter+

Website

https://medcentercrm.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

MedCenter+ builds a modular cloud-based Medical Information System for Ukrainian private clinics, integrating EMR, eHealth, 1C accounting, QlikView BI, IP telephony, and telemedicine, sold via one-time per-doctor licenses plus monthly support subscriptions through direct sales.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHLALABAM

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYHLALABAJ

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYHLALABAL

Virtual Pharmacy & Medication Management Integration Platforms

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

Keywords

• Medical information systems
• Clinic management software
• Electronic medical records
• Healthcare practice management
• Medical CRM software

Headquarters

HQ city

Ivano-Frankivsk

HQ country

Ukraine

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses: One-time perpetual licenses for medical information system access. Licenses are priced per user type - doctors and non-medical staff have different rates. If clinic has more than 30 doctor users, non-medical staff licenses become free.
2. Technical Support Services: Monthly technical support fees providing system maintenance, troubleshooting, and technical assistance. Includes up to 5 hours of support per month within the base fee, with additional hours charged at $15/hour.
3. Trial Period Access: Initial trial period offered at minimal cost (1 UAH/month) for 3 months, allowing clinics to evaluate the system before committing to full licensing.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

MedCenter+ sells a modular cross-platform cloud-based Medical Information System (MIS) that automates and manages the clinical, administrative, financial, and operational processes of medical institutions. The platform combines MIS and CRM functionality, integrating modules for doctors (ARM), administrators, contact center operators, and clinic directors, with add-ons including 1C integration, eHealth synchronization, QlikView BI, video conferencing, and a patient portal. Revenue is generated through one-time per-user software licenses, recurring monthly technical support subscriptions, and customization services.

Product overview

MedCenter+ is a modular cross-platform cloud-based Medical Information System (МІС) designed to automate and manage all business processes of medical institutions regardless of size or specialization. The core platform unifies electronic patient records, scheduling, telephony, financial management, analytics, and patient communications. The system is described as combining an MIS with built-in CRM functionality, integrating modules for doctors (ARM — Automated Workplace of the Doctor), administrators, contact center operators, and clinic managers into a single online platform. The modular architecture allows clinics to select and pay for only the functionality they need, with optional add-ons including 1С integration, eHealth synchronization, video conferencing, patient portal, marketing analytics, and more.

Differentiator

Problem solved

Functional benefit

Products and services

• MedCenter+ Medical Information System (Core Platform) A modular cross-platform cloud-based Medical Information System that automates clinical, administrative, financial, contact-center, and operational workflows of medical institutions of any size and specialization. Combines MIS and CRM functionality with modules for clinic directors, doctors, contact center operators, registrars, and marketing teams.
• Monthly Technical Support Service Recurring maintenance, troubleshooting, and technical assistance for MedCenter+ users, charged at $15 per person per month and including up to 5 hours of support per month, with additional hours billed at $15/hour.
• Patient Online Portal (Personal Patient Cabinet) An optional module within MedCenter+ providing patients with online appointment booking, access to medical records, reception of test results, and video consultations with their doctors.
• Doctor Workstation Module (Automated Workplace of the Doctor / ARM) A module within MedCenter+ providing doctors with scheduling, adaptive medical forms, electronic prescriptions and referrals, electronic signatures, financial reporting on doctor's turnover, and video consultations with patients.

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• eHealth UkrainecoreTechnology or IntegrationIntegration with Ukrainian eHealth electronic healthcare system for processing electronic prescriptions, medical referrals, and patient declarations as required by Ukrainian healthcare legislation. This integration is essential for clinics working with the National Health Service of Ukraine.
• 1CcoreTechnology or IntegrationFull integration with 1C accounting software enabling cash register operations, invoice printing, payment tracking, and medication inventory management within the MIS.
• QlikViewcoreTechnology or IntegrationBusiness intelligence integration providing one of the best BI tools for financial analytics, comprehensive reporting, and clinic performance monitoring with visual dashboards.
• HL7 InternationalcoreTechnology or IntegrationHL7 standard data storage and exchange ensuring interoperability with healthcare systems and compliance with international healthcare data standards.
• AdStorm MarketingminorGTM or Marketing PartnerMarketing partner providing medical marketing services and expertise. Listed as contact point for medical marketing inquiries alongside MedCenter+ sales department.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Oracle Health (Cerner): Large-scale EHR and health IT vendor serving hospitals and clinics globally. Functions as a broad incumbent whose product category overlaps MedCenter+'s, even if not directly competing in the Ukrainian SMB market.
• Epic Systems: Global leader in EHR for large hospital systems. While not directly competing in the Ukrainian SMB clinic segment, it represents the broader category benchmark for comprehensive clinic/hospital information systems that MedCenter+ competes against conceptually.
• Docplanner (ZnanyLekarz): European healthtech platform offering clinic management SaaS (Doctoralia Software) and patient booking across multiple countries. Comparable in clinic management software offering, with broader geographic footprint and greater capitalization than MedCenter+.

Emerging players

• SimplePractice: Cloud-based practice management software for solo practitioners and small health practices, focused on scheduling, records, and billing. Comparable in serving solo-doctor and SMB clinic customers with similar modular MIS features.
• Tebra (formerly Kareo): Cloud-based practice management and EHR platform targeting independent practices and small clinics in the US. Comparable in serving the small-to-mid private clinic segment with cloud-based MIS functionality similar to MedCenter+.

Direct peers

• Helsi: Ukrainian healthcare platform providing appointment booking, electronic medical records, and eHealth integration for patients and clinics across Ukraine. Directly competes with MedCenter+ in the same domestic clinic-management segment with similar regulatory integrations.
• Doctor Eleks: Ukrainian electronic medical records and clinic management system (formerly Doctor Eleks) serving private clinics with eHealth integration. Comparable in target customer, feature scope, and domestic positioning to MedCenter+.
• MEDOC: Ukrainian medical information system for clinics and hospitals, providing EMR, scheduling, and eHealth synchronization. Closely overlaps MedCenter+ in product functionality and Ukrainian clinic target market.
• МедСервіс (MedService): Ukrainian medical software vendor offering clinic management and EMR solutions to private healthcare providers. Comparable product scope and customer base to MedCenter+.
• Clinic365 (1С:Медицина / 1C:Medicine): Clinic management system built on the 1C platform widely deployed across Russian and CIS-region clinics. Comparable MIS/EMR scope and similar integration depth with 1C accounting that MedCenter+ also leverages.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/Medcenterplus-100064025864146
• Instagraminstagram.com/medcenter.plus
• LinkedInlinkedin.com/company/medcenterplus

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedCenter+