Clinica Medilab

What Clinica Medilab does

Clínica Medilab, legally constituted as CEVASCOP S.A., is a privately held tertiary-care medical institution headquartered in Loja, Ecuador, founded in 2003 (one internal source dates the formal establishment to 2010). It operates a single 5,000+ square-meter medical complex offering outpatient consultations across 20+ specialties, 24/7 emergency services, intensive care, hospitalization (including VIP suites), imaging (CT, mammography, ultrasound, bone densitometry, X-ray), a clinical laboratory, a surgical center, neonatology, and a digestive diseases center. The technical infrastructure includes ISO 9001:2015-certified operations, laminar-flow smart operating theaters, HPLC and immunochemistry laboratory platforms, automated quality control with barcode-based sample traceability, and pioneering implementations of robotic surgery and telemedicine in Ecuador.

The company is led by a physician-management team: Dra. Sandra Elizabeth Freire Cuesta (President), Ing. Carlos Xavier Ayllón Linares (General Manager), Dr. Ángel Eduardo Salinas León (Medical Director), and Dr. Hugo Favian Castillo Monge (Director of the Diagnostic Center). Direct headcount is approximately 37, with an affiliated specialist base of 120+ certified physicians across 50+ specialties. The business model combines fee-for-service clinical revenue (consultations, imaging, lab tests, surgery, hospitalization, emergency, ICU) with three institutional layers: the Medilife White-Card subscription membership (4-year auto-renewal, 10% service discount), 18+ B2B institutional convenios (cooperatives, universities, hotels, professional associations, government entities) covering 5,000+ beneficiaries, and direct-billing agreements with 12 national and international insurance companies including Bupa, Cigna, AIG Metropolitana, BMI, and VUMI. Distribution is centered on the main Loja campus with satellite laboratory sample-collection points in central Loja and Cariamanga, and appointment scheduling handled via floor-specific WhatsApp receptionists. Fixed published pricing is available only for selected services (maternity packages $900-$1,300, preventive exams $550-$600); broader service pricing is per-quotation.

Name

Clinica Medilab

Legal name

CEVASCOP S.A.

Website

https://medilab.com.ec

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Clínica Medilab is a privately held tertiary-care hospital in Loja, Ecuador (operating as CEVASCOP S.A.), serving individual patients, 12 insurance partners, and 18+ institutional convenios from a 5,000+ sqm campus with 120+ specialists across 50+ specialties.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Medical Laboratories (8071)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Healthcare services
• Outpatient consultations
• Medical imaging
• Clinical laboratory
• Hospital services

Headquarters

HQ city

Loja

HQ country

Ecuador

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Consulta Externa (Outpatient Consultations): Revenue from scheduled outpatient specialist consultations across 20+ medical specialties. Appointments booked via WhatsApp with per-floor receptionists.
2. Laboratorio Clínico (Clinical Laboratory): Diagnostic laboratory services including chemistry panels, hematology, HbA1c via HPLC, electrolytes, and general urinalysis. Revenue per test with extended hours (6 AM–8 PM weekdays, 7 AM–2 PM Sundays).
3. Imagenología (Medical Imaging): Revenue from imaging studies including tomography, mammography, bone densitometry, radiology, and ultrasound. State-of-the-art equipment with low radiation doses.
4. Hospitalización (Hospitalization): Inpatient revenue from room types including individual rooms, VIP suites, and shared rooms. Includes 24/7 nursing, WiFi, cable TV, food service, and security.
5. Emergencias 24/7 (Emergency Services): 24/7 emergency department revenue covering trauma, cardiac, respiratory, pediatric, obstetric emergencies, and poisoning cases. Includes ICU-equipped ambulances.
6. Unidad de Cuidados Intensivos (ICU): Revenue from intensive care services including hemodynamic monitoring, mechanical ventilation, advanced life support, post-surgical care, and coronary care.
7. Área Quirúrgica (Surgical Services): Revenue from general surgery, laparoscopic surgery, traumatology, gynecology, and plastic surgery procedures in high-technology operating theaters with laminar flow systems.
8. Membresía Medilife (Medilife Membership): Membership program (White-Card) generating recurring revenue through annual/4-year subscriptions. Provides 10% discounts across services and fixed-rate maternity packages. Automatic renewal.
9. Membresía Medilife - Exámenes Preventivos (Preventive Exams): Bundled preventive health exam packages at fixed prices: Male $550, Female $600, under the Medilife membership program.
10. Convenios Institucionales (Institutional Agreements): B2B contracts with 18+ local institutions providing discounted healthcare access to employees/members. Up to 20% discount offered to beneficiaries.
11. Convenios con Aseguradoras (Insurance Agreements): Direct billing agreements with 12 national and international insurers (Bupa, Cigna, AIG, etc.) covering insured patients with direct claims management.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Clínica Medilab operates as a comprehensive third-level medical complex in Loja, Ecuador, offering integrated healthcare services across more than 50 specialties from a single 5,000+ square meter facility. Its core offerings include outpatient specialist consultations, 24/7 emergency care, intensive care (ICU), hospitalization (with private rooms and VIP suites), surgical services (general, laparoscopic, trauma, gynecology, plastic), clinical laboratory diagnostics, medical imaging (CT, mammography, ultrasound, X-ray, densitometry), neonatology, and a specialized digestive diseases center.

Product overview

Clínica Medilab operates as an integrated medical services platform offering a comprehensive range of third-level healthcare services from a single facility spanning over 5,000 square meters. The core service portfolio includes Consulta Externa (Outpatient Consultation) across 20+ specialties, Laboratorio Clínico (Clinical Laboratory) with ISO 9001:2015 certification and HPLC/immuno chemistry technology, Imagenología (Medical Imaging) with CT scan and mammography capabilities, Hospitalización (Hospitalization) with private and VIP suites, and specialized units including 24/7 Emergency Services, Unidad de Cuidados Intensivos (ICU), Centro de Enfermedades Digestivas (Digestive Diseases Center), Área Quirúrgica (Surgical Center), and Neonatología (Neonatology). The platform is complemented by the Membresía Medilife loyalty program offering discounts, digital scheduling tools organized by floor, and an online laboratory quotation system.

Differentiator

Problem solved

Functional benefit

Brands

• Medilife: Exclusive health membership program offering loyalty benefits, preferential discounts, and priority attention for members and their families, including White-Card and Gold-Card tiers.

Products and services

• Consulta Externa (Outpatient Consultation) Ambulatory medical care delivered by certified specialists across more than 20 medical specialties, with appointment scheduling organized by building floor and dedicated receptionists per floor.
• Laboratorio Clínico (Clinical Laboratory) Clinical laboratory diagnostics including chemistry panels, hematology, HbA1c via HPLC, electrolytes, and urinalysis, supported by immunochemistry platform, automated quality control, full barcode-based sample traceability, ISO 9001:2015 certification, and Bio-Rad EQAS and TIQCon external quality assessment. Operates extended hours (6 AM–8 PM weekdays, 7 AM–2 PM Sundays).
• Imagenología (Medical Imaging) Diagnostic imaging services including CT tomography, digital mammography, ultrasound, X-ray radiology, and bone densitometry, using state-of-the-art equipment that delivers high-resolution images at low radiation doses.
• Hospitalización (Hospitalization) Inpatient care offering private rooms, VIP suites, and shared rooms with 24/7 medical and nursing care, cable TV, WiFi, private bathrooms, food service, and security.
• Emergencia 24/7 (24/7 Emergency Services) Round-the-clock emergency medical attention with immediate response, specialized physicians, advanced diagnostic equipment, and intensive care ambulances covering trauma, cardiac, respiratory, pediatric, obstetric emergencies, and poisoning cases.
• Unidad de Cuidados Intensivos (ICU) Intensive care for critical patients with continuous vital sign monitoring, mechanical ventilation, hemodynamic monitoring, advanced life support, post-surgical care, coronary care, and certified intensivists available 24/7.
• Centro de Enfermedades Digestivas (Digestive Diseases Center) Specialized gastroenterology center offering colonoscopy, polypectomy, mucosectomy, rectosigmoidoscopy, endoscopy, esophageal variceal ligation, and ERCP (CPRE) procedures.
• Área Quirúrgica (Surgical Center) Surgical services with high-technology operating rooms featuring laminar flow ventilation, state-of-the-art anesthesia equipment, and advanced monitoring technology. Covers general surgery, laparoscopic surgery, traumatology, gynecology, and plastic surgery.
• Neonatología (Neonatology) Specialized neonatal care including neonatal intensive care, high-technology incubators, phototherapy, cardiorespiratory monitoring, specialized nutrition, and premature infant care.
• Membresía Medilife (Medilife Membership Program) Exclusive health loyalty and benefits membership program (White-Card) offering a 10% discount across hospitalization, emergency, operating room, laboratory, imaging, pharmacy, and outpatient services, plus fixed-rate maternity packages and preventive examination bundles (Male $550, Female $600). Operates as a multi-year subscription with automatic renewal.

Quantifiable outcome

• Over 10,000 satisfied patients served
• +5 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

26 partnerships are on record, tiered core and minor.

• BupacoreStrategic or Co-development PartnerInternational health insurance company with direct billing agreement. Bupa policyholders receive healthcare services at Medilab with direct claims management and preferred attention.
• CignacoreStrategic or Co-development PartnerGlobal insurance provider with direct coverage agreements. Cigna members access Medilab services with streamlined insurance billing and emergency coverage.
• AIG MetropolitanacoreStrategic or Co-development PartnerInsurance partner with healthcare coverage agreements. Direct claims management and 24/7 emergency coverage for AIG policyholders at Medilab.
• VUMIcoreStrategic or Co-development PartnerInternational health insurance company with direct billing agreement for Medilab services.
• BMIminorStrategic or Co-development PartnerInsurance partner with healthcare coverage agreements at Medilab facilities.
• SaludsaminorStrategic or Co-development PartnerNational insurance company partner with direct billing for healthcare services.
• ConfiamedminorStrategic or Co-development PartnerInsurance partner providing health coverage with direct claims management at Medilab.
• Seguros EquinoccialminorStrategic or Co-development PartnerEcuadorian insurance company with coverage agreements for Medilab healthcare services.
• PlanvitalminorStrategic or Co-development PartnerHealth insurance partner with coverage agreements at Medilab.
• NESECminorStrategic or Co-development PartnerInsurance partner with healthcare coverage agreements.
• Presto SaludminorStrategic or Co-development PartnerInsurance partner providing health coverage at Medilab.
• SweadenminorStrategic or Co-development PartnerInsurance partner with healthcare coverage agreements at Medilab.
• Cooperativa de Ahorro y Crédito Jardín AzuayocoreChannel Partner/ Reseller/ DistributorMajor savings and credit cooperative with institutional healthcare agreement. Employees and members receive discounted Medilab services through the convenio program.
• Cruz Roja Ecuatoriana - Junta Provincial de LojaminorStrategic or Co-development PartnerCommunity health partnership with Cruz Roja for blood donation campaigns. Medilab supports the initiative as a community health partner, with joint publicity and awareness activities.
• Asociación de Empleados de la Prefectura de LojaminorChannel Partner/ Reseller/ DistributorInstitutional agreement providing healthcare benefits to Prefectura employees at Medilab with negotiated rates.
• Cámara de minería de ZamoraminorChannel Partner/ Reseller/ DistributorInstitutional partner in the mining sector with healthcare agreement for employees.
• Industria Lojana de Especerías ILE C.AminorChannel Partner/ Reseller/ DistributorInstitutional partner from the local food/beverage industry with healthcare benefits agreement.
• Diótesis de LojaminorChannel Partner/ Reseller/ DistributorReligious institution partner with healthcare agreement for staff and members.
• Asociación General de Docentes Universitarios de LojaminorChannel Partner/ Reseller/ DistributorUniversity professors' association with institutional healthcare agreement.
• CACPE LOJA LTDAminorChannel Partner/ Reseller/ DistributorCooperative financial institution with healthcare convenio for members and employees.
• Hotel Gran VictoriaminorChannel Partner/ Reseller/ DistributorHotel partner with healthcare benefits for staff through institutional agreement.
• Cámara de Turismo de LojaminorChannel Partner/ Reseller/ DistributorTourism chamber partner with healthcare agreement for employees.
• Asociación de Empleados Universidad Nacional de LojaminorChannel Partner/ Reseller/ DistributorUniversity employees association with negotiated healthcare rates at Medilab.
• Colegio de Notarios de LojaminorChannel Partner/ Reseller/ DistributorProfessional association of notaries with healthcare agreement.
• Colegio de Abogados de LojaminorChannel Partner/ Reseller/ DistributorLawyers' professional association with institutional healthcare benefits.
• Zamorano Real HotelminorChannel Partner/ Reseller/ DistributorHotel partner with healthcare convenio for staff.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Axxis Hospital: Modern private hospital in Quito featuring advanced technology, multi-specialty coverage, and corporate health programs. Comparable in positioning as a higher-end private facility with B2B convenio-style agreements.
• Hospital Metropolitano: Ecuador's largest private hospital system based in Quito. Directly comparable as a multi-specialty private hospital offering outpatient, inpatient, surgical, and diagnostic services with insurance partnerships. Operates at significantly larger scale but shares the same business model of comprehensive private tertiary care.
• Hospital Alcívar: Long-established private hospital in Guayaquil providing multi-specialty tertiary care, surgical services, and emergency care. Comparable as a private Ecuadorian hospital with a similar full-service profile.
• OMNI Hospital: Private hospital in Guayaquil offering comprehensive specialty services with strong corporate and insurance relationships. Comparable as an Ecuadorian private tertiary care provider with similar payer mix.
• Hospital Clínica San Francisco: Private multi-specialty hospital in Quito with a comparable service portfolio. Direct peer operating in the same private Ecuadorian hospital market.
• Hospital de los Valles: Private multi-specialty hospital in Quito with similar service breadth (outpatient, surgical, ICU, imaging) and a comparable institutional agreement model. Directly comparable in service mix and target market.
• Clínica Kennedy: Major private hospital group in Guayaquil with multiple locations offering comprehensive specialty care. Direct peer as a private Ecuadorian multi-specialty hospital with insurance and institutional agreements.

Regional players

• Hospital Monte Sinai: Private hospital in Cuenca, another secondary Ecuadorian city. Regional peer serving a similar mid-sized market with a comparable multi-specialty private hospital model.
• Hospital del Río: Private hospital in Cuenca with multi-specialty services. Regional peer serving southern Ecuador's other major population center with similar offerings to Medilab.

Broad incumbents

• Hospital Vozandes: Quito-based private hospital affiliated with a broader healthcare network including insurance. Broader incumbent offering multi-specialty care with a larger network footprint than Medilab.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/clinica-medilab

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinica Medilab