The Memorial Hospital at North Conway, N.H.

What The Memorial Hospital at North Conway, N.H. does

MaineHealth Memorial Hospital is a not-for-profit, 25-bed critical access hospital located at 3073 White Mountain Highway in North Conway, New Hampshire. It serves the residents of North Conway and the surrounding White Mountain region as an integrated member of MaineHealth, a not-for-profit, integrated health system whose stated vision is "Working together so our communities are the healthiest in America." The hospital provides a comprehensive range of inpatient and outpatient services organized as distinct clinical departments, including a 24/7 emergency department, primary care, surgical care, diagnostic imaging (X-ray, CT, MRI, ultrasound), laboratory services, rehabilitation (physical, occupational, speech therapy), cardiopulmonary rehabilitation, an orthopedic and sports medicine program, a family birth center, oncology and IV therapy, wound care (including hyperbaric oxygen therapy), clinical nutrition, behavioral health, and urology.

The underlying technology stack is built around EpicCare electronic health records and the MyChart patient portal, which provides patients with online access to medical records, appointment scheduling, provider messaging, and bill payment. Clinical programs are anchored by evidence-based protocols such as the TeamBirth model for labor and delivery, and supported by a network of community-facing digital channels (Facebook, YouTube, X) and outreach programs including Healthy Communities, the Food Is Medicine nutrition program, and a newly dedicated Interfacility Transport (IFT) program. Patient engagement is reinforced through financial assistance programs and Recovery Friendly Workplace policies targeting workforce wellness.

The business model is fee-for-service healthcare delivery, billed through insurance, Medicare, Medicaid, and self-pay on a pay-as-you-go basis, with financial assistance and payment plans available to qualifying patients. The hospital participates in MaineHealth's Accountable Care Organization for coordinated care delivery, and benefits from system-level shared clinical guidelines, graduate medical education, research capabilities, and administrative support. There is no publicly disclosed price list, and revenue figures are not released on the hospital website. The go-to-market motion is direct-to-consumer, with patients accessing services via the emergency department, scheduled appointments, provider referrals within the MaineHealth system, and community health programs.

Name

The Memorial Hospital at North Conway, N.H.

Legal name

MaineHealth Memorial Hospital

Website

https://memorialhospitalnh.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

MaineHealth Memorial Hospital is a not-for-profit, 25-bed critical access hospital in North Conway, New Hampshire, part of the MaineHealth integrated health system. It provides comprehensive inpatient, outpatient, emergency, and specialty care to local community residents and White Mountain region patients via fee-for-service billing through insurance, Medicare, Medicaid, and self-pay.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (62211), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Critical access hospital
• Emergency medical services
• Community healthcare
• Primary care services
• Rural hospital care

Headquarters

HQ city

North Conway, New Hampshire

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Fee-for-service healthcare delivery model providing medical services to patients with insurance coverage, Medicare, Medicaid, and self-pay patients. Services include emergency care, inpatient care, outpatient procedures, diagnostic imaging, laboratory services, and rehabilitation care.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

MaineHealth Memorial Hospital is a not-for-profit, 25-bed critical access hospital in North Conway, New Hampshire, providing comprehensive inpatient, outpatient, and emergency healthcare services. Core clinical offerings include emergency care, primary care, surgical care, diagnostic imaging, laboratory services, and rehabilitation, alongside specialty services in cancer care, orthopedics, childbirth, behavioral health, and wound care. The hospital supports community health through programs such as Food Is Medicine, cancer screening outreach, and an Interfacility Transport service.

Product overview

MaineHealth Memorial Hospital is a not-for-profit, 25-bed critical access hospital in North Conway, NH, operating as part of the MaineHealth integrated health system. The hospital provides a comprehensive range of inpatient and outpatient medical services organized as distinct clinical departments and programs. Core clinical services include emergency medicine, primary care, surgical care, diagnostic imaging, laboratory services, and rehabilitation. Specialty services include cancer care, cardiology, childbirth/family birth center, orthopedics, pediatrics, urology, wound care, and behavioral health. The hospital also offers community health programs including the Food Is Medicine program and an Interfacility Transport (IFT) program for patient care coordination. Patient engagement is supported through the MyChart electronic portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Care Mental health and substance use disorder treatment services including outpatient counseling, psychiatric consultations, and recovery support programs for community patients.
• Cancer Care and IV Therapy Oncology services including cancer diagnosis, chemotherapy, IV therapy, and cancer survivorship support for patients in the White Mountain region.
• Cardiopulmonary Rehabilitation Rehabilitation programs for patients recovering from cardiac and pulmonary conditions.
• Family Birth Center (Childbirth) Labor and delivery services including prenatal care, natural birth support, and postpartum care, using the TeamBirth evidence-based approach for patient-centered care.
• Clinical Nutrition Services Dietitian consultations, diabetes education, and nutritional counseling for various health conditions.
• Diagnostic Imaging and Radiology Medical imaging services including X-ray, CT, MRI, ultrasound, and other diagnostic radiology procedures.
• Emergency Department 24/7 emergency medical care for acute injuries and illnesses.
• Laboratory Services Clinical laboratory testing and specimen analysis for diagnosis and treatment planning.
• Orthopedic Care and Sports Medicine Bone, joint, and muscle care including joint replacement surgery, sports medicine, and podiatry services.
• Primary Care Primary care services including preventive care, chronic disease management, and routine health maintenance.
• Rehabilitation Care Physical, occupational, and speech therapy services for recovery and functional improvement.
• Surgical Care General and specialized surgical procedures including inpatient and outpatient surgeries.
• Wound Care Specialized treatment for chronic and complex wounds, including hyperbaric oxygen therapy.
• Food Is Medicine Program Nutrition and wellness program helping participants build healthier habits and reduce diabetes risk through better nutrition, physical activity, and lifestyle changes.
• Interfacility Transport (IFT) Program Service designed to help patients safely navigate the next step in their health care journey by providing transport between facilities.
• MyChart Patient Portal Online patient portal allowing patients to access medical records, schedule appointments, message providers, and pay bills.
• Healthy Communities Programs Various health and wellness programs supporting community health including breast and cervical cancer screening, community health workers, fitness trail, and support groups.

Quantifiable outcome

• TeamBirth evidence-based approach improves labor and delivery care through structured communication and collaborative care planning

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• MaineHealthcoreStrategic or Co-development PartnerMaineHealth Memorial Hospital is an integrated member of MaineHealth, a not-for-profit, integrated health system. MaineHealth provides the hospital with system-level resources, shared clinical guidelines, graduate medical education programs, research capabilities, and administrative support. The hospital participates in MaineHealth's integrated care coordination, ACO programs, and system-wide quality initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Dartmouth Health (Dartmouth-Hitchcock Medical Center): Major academic health system serving New Hampshire with a broad regional footprint; overlapping catchment with Memorial for specialty referrals and a benchmark for tertiary care capacity in the region.
• Concord Hospital (Concord Hospital Health System): Regional acute care hospital system in central New Hampshire — larger incumbent offering overlapping general medical, surgical, and emergency services to a broader geography.
• MaineHealth (parent system peers: Maine Medical Center, Southern Maine Health Care): Other MaineHealth hospitals such as Maine Medical Center and Southern Maine Health Care operate within the same parent system as Memorial and represent directly comparable integrated delivery infrastructure and shared clinical protocols.

Direct peers

• Littleton Regional Healthcare: Critical access hospital in Littleton, NH — closely comparable rural NH facility offering emergency, inpatient, OB, and outpatient services to a similar small-town catchment.
• Androscoggin Valley Hospital: Critical access hospital in Berlin, NH — small rural facility providing comparable comprehensive inpatient, emergency, and outpatient services to a similar northern New Hampshire community.
• Weeks Medical Center: Critical access hospital in Lancaster, NH — comparable rural NH facility offering emergency, inpatient, primary care, and specialty services to a small northern community.
• Speare Memorial Hospital: Critical access hospital in Plymouth, NH — similarly sized rural NH hospital providing emergency, inpatient, surgical, OB, and outpatient services to a comparable regional catchment.
• Huggins Hospital: Critical access hospital in Wolfeboro, NH — directly comparable in scale, service mix, and rural New Hampshire geography, serving a similar community-based catchment in the Lakes Region.
• Upper Connecticut Valley Hospital: Critical access hospital in Colebrook, NH — directly comparable in scale and rural NH location, providing emergency, inpatient, and outpatient services to a small remote community.
• Cottage Hospital: Critical access hospital in Woodsville, NH — small rural NH facility with comparable inpatient capacity, emergency services, and community-based service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/MemHospitalNH
• YouTubeyoutube.com/user/MemorialHospitalNH
• Facebookfacebook.com/MemorialHospitalNH
• LinkedInlinkedin.com/company/the-memorial-hospital-at-north-conway-n.h.
• Instagraminstagram.com/mainehealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Memorial Hospital at North Conway, N.H.