Mental Health and Addiction Services of Ottawa

What Mental Health and Addiction Services of Ottawa does

Mental Health and Addiction Services of Ottawa (MHASO) is a privately held counseling practice founded in 2015 and headquartered at 1489 Merivale Rd, Unit 200, Ottawa, Ontario. The practice delivers mental health and addiction services to individuals and families in Ottawa, including clinical counseling, free SMART Recovery peer-support meetings, recovery coaching, guided mindfulness and relaxation programming, and therapeutic group programs. Sessions are priced at $140-$165 per clinical visit, are not covered by OHIP, may be reimbursable through extended health benefits, and are available to First Nations and Inuit clients under the federal NIHB program.

MHASO operates a community-led go-to-market model built around the SMART Recovery partnership (a global nonprofit 4-Point Program), free public meetings with no registration requirement, and an online intake workflow through IntakeQ that pairs clients with clinicians. Service delivery is virtual-first via Zoom and phone, with limited in-person availability at the Ottawa office. Marketing and patient acquisition are driven by social media presence on Facebook, LinkedIn, Twitter, and YouTube, plus community referrals and direct outreach.

MHASO does not have disclosed ownership structure, investors, funding rounds, or institutional partnerships beyond SMART Recovery (core), the Ottawa Crisis Line (referral), and the NIHB program (payer-side). The technology stack is limited to a Wix-hosted website and the IntakeQ intake tool; there is no proprietary platform, mobile app, API, or AI/ML capability. The practice operates with 11-50 employees, including clinicians and an Office Manager (Raymond Walli), and is independently held with no parent company or subsidiaries.

Name

Mental Health and Addiction Services of Ottawa

Legal name

Mental Health and Addiction Services of Ottawa

Website

https://mhaso.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Mental Health and Addiction Services of Ottawa (MHASO) is a private mental health and addiction counseling practice in Ottawa, Ontario, offering paid clinical sessions and free SMART Recovery peer-support meetings to individuals and families via virtual and limited in-person delivery.

Ownership category

akta.pro rank

Product category

Mental Health and Addiction Counseling Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Mental health counseling
• Addiction recovery services
• Psychotherapy sessions
• SMART recovery meetings
• Recovery coaching

Headquarters

HQ city

Ottawa, ON

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Clinical Counseling Sessions: Private practice counseling and therapy sessions with fees ranging from $140-$165 per session. Services are not covered under OHIP but may be reimbursable through extended health benefits for Social Workers, Psychotherapists, or Psychologists. First Nations and Inuit clients may be covered under the NIHB program.
2. Free Community Programs: SMART Recovery meetings are provided free of charge to the public, with optional donations collected via a hat pass during sessions. This community service supports the organization's mission without direct revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Mental Health and Addiction Services of Ottawa is a private practice that delivers mental health and addiction assessments, counseling, and therapy sessions to individuals and families. Services are provided by skilled clinicians, supplemented by free SMART Recovery meetings, recovery coaching, guided mindfulness, and therapeutic group programs, delivered primarily via Zoom or phone with limited in-person sessions at the Ottawa office.

Product overview

Mental Health and Addiction Services of Ottawa (MHASO) is a private practice offering a unified suite of mental health and addiction services. The core offerings include individual and family counseling delivered by skilled clinicians, free SMART Recovery peer-support meetings (in-person and online), addiction recovery coaching, guided mindfulness/relaxation programs, and therapeutic group sessions. The organization also provides downloadable SMART Recovery worksheets and handbooks as supplementary resources. Most appointments are conducted virtually via video or phone, with limited in-person availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health and Addiction Counseling
• SMART Recovery Meetings
• Recovery Coaching
• Guided Mindfulness and Relaxation
• Therapeutic Group Programs

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• SMART RecoverycoreStrategic or Co-development PartnerMHASO serves as a local host for SMART Recovery meetings in Ottawa. SMART Recovery is a global nonprofit organization that provides the SMART Recovery 4-Point Program for addiction recovery. MHASO offers both in-person and online SMART Recovery meetings, free of charge to attendees. The partnership includes access to SMART Recovery handbooks, worksheets, and other recovery tools developed by the organization.
• Crisis Line (crisisline.ca)minorOthersCrisis Line referral partner for life-threatening emergencies and mental health crisis support. Provides 24/7 crisis intervention services.
• NIHB (Non-Insured Health Benefits) ProgramminorOthersFederal program providing health benefits coverage for First Nations and Inuit individuals. MHASO assists clients with navigating NIHB coverage for counseling services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BetterHelp: Global online therapy platform serving Canadian clients with licensed therapists. Comparable to MHASO as a virtual-first mental health counseling provider competing for the same out-of-pocket paying client base.
• TELUS Health (formerly LifeWorks/Morneau Shepell): Canada's largest EAP and mental health provider, offering virtual and in-person counseling, including addiction support. Comparable to MHASO as a comprehensive mental health and addiction services provider, though at much greater scale and with broader employer contracts.
• The Royal Ottawa Mental Health Centre: Major Ottawa-area hospital-affiliated mental health and addiction treatment provider. Comparable to MHASO as a local mental health and addiction service provider in the Ottawa market, though operating at greater scale and with public funding.

Emerging players

• Greenspace Mental Health: Canadian mental health platform partnering with clinics and providers to deliver measurement-based care. Comparable to MHASO as a tech-enabled outpatient mental health provider operating in the Canadian market.

Others

• OneStopTalk / Bounce Back Ontario: Publicly funded Ontario mental health programs (CAMH-coordinated and PSSP) offering free or low-cost counseling and coaching. Comparable to MHASO as adjacent mental health services in Ontario, offering subsidized alternatives that compete for the same client demand.
• Wellness Together Canada: Federally funded portal providing free mental health and substance use support to Canadians, including counseling and peer support. Comparable to MHASO as a free-to-access mental health and addiction support option targeting Canadian individuals.

Direct peers

• Inkblot Therapy: Canadian online mental health counseling platform offering virtual therapy sessions similar to MHASO's telehealth delivery. Both serve Ontario clients seeking therapist-led mental health support outside of public coverage.
• Togetherall (formerly Big White Wall): Online peer-support mental health community available to Canadians through partnerships with post-secondary institutions and employers. Comparable to MHASO's free SMART Recovery community offering as a peer-support channel for mental health and recovery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xtwitter.com/MentalHealth613
• YouTubeyoutube.com/channel/UCzB3ysGfOAVT7-W4PSmDfMA/featured
• Facebookfacebook.com/mhaso613
• LinkedInlinkedin.com/company/mental-health-and-addiction-services-of-ottawa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mental Health and Addiction Services of Ottawa