Medlink Healthcare Group

What Medlink Healthcare Group does

Medlink Healthcare Group Pte. Ltd. is a Singapore-based private healthcare services company, founded in 2017 and operating with 11-50 employees from its headquarters at 30 Sam Leong Road, Kallang. The company operates three integrated service lines: SRFAC-accredited first aid and CPR/AED training courses (Standard First Aid, Occupational First Aid, BCLS, Child First Aid and refreshers), private ambulance services staffed by paramedics with medical equipment for emergency transportation, and on-site industrial paramedicine for high-risk sectors such as oil and gas, construction, and mining. Course delivery combines classroom instruction at the firm's training academy with e-learning components and SingPass-based attendance verification.

The business model rests on three revenue streams: per-course training fees (partially subsidized by SkillsFuture Singapore with up to 70% government coverage and absorbable SkillsFuture Credit), corporate on-site training and ambulance contracts, and managed industrial paramedic deployments. Customers fall into three primary segments: individual learners (parents, healthcare professionals, fitness trainers, coaches), corporate employers fulfilling workplace safety obligations, and industrial operators requiring on-site medical response. Pricing is not publicly disclosed but is structured as pay-as-you-go with government subsidy integration.

The company's competitive position is anchored in Singapore's regulatory framework: SRFAC accreditation for all first-aid courses, integration with the Ministry of Manpower's Training Record System, bizSAFE Level STAR, JAS-ANZ certification, and NROC recognition collectively create high barriers to entry within the domestic market. Distribution is concentrated in Singapore via website-based self-registration, direct corporate sales, and placement on the SkillsFuture training provider portal. The company has not demonstrated geographic expansion beyond Singapore, has no disclosed funding rounds, and shows no AI/ML product capabilities.

Name

Medlink Healthcare Group

Legal name

Medlink Healthcare Group Pte. Ltd.

Website

https://mhg.sg

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Medlink Healthcare Group is a Singapore-based SRFAC-accredited provider of first aid and CPR/AED training courses, private ambulance services, and on-site industrial paramedicine for healthcare professionals, corporate employers, and high-risk industry operators in Singapore.

Ownership category

akta.pro rank

Product category

Emergency Medical Training and Services

NAICS

Ambulance Services (62191), Vocational Rehabilitation Services (6243)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Workforce Development & Training Grants (Public Health) (HLAJALAM)

Keywords

• First aid training
• Emergency medical services
• Occupational first aid
• Ambulance services
• Industrial paramedicine

Headquarters

HQ city

Kallang, Central Singapore Community Development Council

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. First Aid Training Courses: Revenue generated from conducting accredited first aid training courses including Standard First Aid, Occupational First Aid, Basic Cardiac Life Support, Child First Aid, and CPR+AED courses. Course fees vary by program and may be partially subsidized through SkillsFuture Funding.
2. Ambulance Services: Private ambulance services providing emergency medical transportation, staffed by highly trained paramedics and equipped with cutting-edge medical technology for patient transport to hospitals and medical facilities.
3. Industrial Paramedicine Solutions: On-site industrial paramedic services including on-call doctors, screening exercises, specialized clinics, and workplace medical support for high-risk industries such as oil and gas, construction, and manufacturing.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Medlink Healthcare Group provides SRFAC-accredited first aid and CPR/AED training courses (Standard, Occupational, Child, Basic Cardiac Life Support), private ambulance services staffed by paramedics, and on-site industrial paramedicine solutions tailored for high-risk workplaces such as oil and gas, construction, and manufacturing. Courses and services are delivered in Singapore and can be funded through SkillsFuture credits and Absentee Payroll subsidies for eligible participants and employers.

Product overview

Medlink Healthcare Group provides a comprehensive healthcare ecosystem offering three core service areas: first aid and CPR/AED training courses, private ambulance services, and industrial paramedicine solutions. The training portfolio includes accredited courses such as Standard First Aid, Occupational First Aid, Basic Cardiac Life Support, and Child First Aid—all accredited by the Singapore Resuscitation and First Aid Council (SRFAC). Their ambulance services provide emergency medical transportation staffed by trained paramedics. Industrial paramedicine solutions cater to high-risk industries including oil and gas, construction, and mining, offering on-call doctors, screening exercises, and specialized on-site clinics. The company supports both individual learners and corporate clients, with courses eligible for SkillsFuture funding.

Differentiator

Problem solved

Functional benefit

Products and services

• Standard First Aid Course SRFAC-accredited first aid training covering general injuries and medical emergencies such as bleeding and breathing difficulties, available with a corresponding refresher course for renewal. Targeted at individuals and employees seeking foundational certified first aid skills.
• Occupational First Aid Course Workplace-focused first aid training that teaches participants to identify workplace emergencies and respond to save lives, including workplace safety and health understanding, with a refresher course for renewal. Targeted at Singapore employers needing compliance-certified staff.
• Basic Cardiac Life Support (BCLS) Course Emergency cardiac care training covering CPR and foreign body airway obstruction relief, with refresher and instructor-level variants for qualified individuals to become certified BCLS instructors. Targeted at healthcare workers and others needing cardiac emergency certification.
• Child First Aid Course First aid training for emergencies involving children, toddlers, and infants including choking, falls, and bruises, with a refresher course for renewal. Targeted at parents, school teachers, and childcare professionals.
• Basic First Aid + AED Course Basic first aid training combined with automated external defibrillator usage instruction for handling common medical emergencies. Targeted at individuals wanting combined first aid and AED certification.
• CPR + AED Course Cardiopulmonary resuscitation training combined with automated external defibrillator usage for cardiac emergencies. Targeted at individuals needing CPR+AED certification.
• First Aid Awareness Corporate Talks Corporate wellness presentations tailored to industry needs, raising employee awareness of potential workplace emergencies. Targeted at employers seeking non-certified awareness sessions for staff.
• Ambulance Services Private ambulance services led by trained paramedics and equipped with cutting-edge medical technology for emergency medical transportation to hospitals and medical facilities. Targeted at events, corporate facilities, and patients needing private transport.
• Industrial Paramedicine On-site medical services for industrial and workplace settings including on-call doctors, screening exercises, specialised clinics, and emergency response tailored to high-risk environments such as oil and gas, construction, and mining. Targeted at enterprise operators in high-risk industries.

Quantifiable outcome

• Increased survival rates during cardiac emergencies through immediate CPR and AED intervention
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• SkillsFuture SingaporecoreStrategic or Co-development PartnerSkillsFuture Singapore is a national movement supporting lifelong learning. Medlink Healthcare Group is an approved training provider offering SkillsFuture-funded courses, enabling participants to offset up to 70% of course fees through government subsidies and SkillsFuture Credit.
• SkillsFuture Singapore (SSG) and Workforce Singapore (WSG)coreStrategic or Co-development PartnerGovernment statutory boards collaborating to foster a culture of lifelong learning in Singapore. Medlink participates in Absentee Payroll funding programs administered through these agencies, enabling employers to claim reimbursement for employee wages during training.
• Ministry of Manpower (MOM)coreStrategic or Co-development PartnerMOM oversees workplace safety and health regulations in Singapore. Medlink's Occupational First Aid training is integrated with MOM's Training Record System (TRS), allowing companies to verify employee training records and ensure regulatory compliance.
• Singapore Resuscitation and First Aid Council (SRFAC)coreStrategic or Co-development PartnerSRFAC is the national accreditation body for first aid and resuscitation training in Singapore. Medlink's courses are accredited by SRFAC, ensuring they meet established guidelines and methodologies for emergency response education.
• National Registry of Coaches (NROC)secondaryStrategic or Co-development PartnerNROC mandates that registered coaches hold valid Standard First Aid certification. Medlink provides SRFAC-accredited Standard First Aid courses recognized by NROC for coach certification requirements.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Singapore Red Cross: Provides accredited first aid training, ambulance services, and community emergency response programs in Singapore. Directly competes in the same SRFAC-certified training categories and B2B first aid market.
• AID Training & Consultancy: Singapore provider of SRFAC-accredited first aid, CPR/AED, and occupational first aid training for corporates. Direct peer for SkillsFuture-funded course offerings and corporate B2B training contracts.
• NTUC LearningHub: Large Singapore workforce training provider offering SkillsFuture-eligible first aid, occupational safety, and health-related certification courses. Competes directly for employer-sponsored training enrollment.
• Lifeline Ambulance Service: Singapore-based private ambulance provider offering emergency and non-emergency medical transportation and event medical coverage. Directly comparable on ambulance service offerings.
• Falck Singapore: Global ambulance and emergency medical services provider with Singapore operations offering ambulance services, on-site medical support, and event coverage. Direct peer for the ambulance and industrial paramedicine lines.
• St. John Ambulance Singapore: Direct peer offering SRFAC-accredited first aid, CPR, and AED training in Singapore, plus community ambulance and event medical services. Most comparable in product mix and accreditation alignment.

Regional players

• SOS International Singapore: Regional medical assistance, ambulance, and occupational health services provider active across Asia. Comparable on ambulance services and on-site medical support, though broader geographic footprint.

Broad incumbents

• Singapore Civil Defence Force (SCDF): Government agency providing emergency medical services, ambulance response, and public safety training in Singapore. Sets the regulatory backdrop and competes adjacent on emergency medical response.
• Workplace Safety and Health Council (WSHC): Singapore national body setting workplace safety standards and accrediting bizSAFE training providers. Adjacent ecosystem participant shaping demand for occupational first aid certifications.

Emerging players

• Absolute Safety Services: Singapore-based workplace safety and first aid training provider serving corporates. Comparable as a smaller-scale competitor in occupational first aid and workplace safety training.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCleqSPBmwg_nMKRtrGNndMQ
• Facebookfacebook.com/sg.mhg
• LinkedInlinkedin.com/company/mhgsg
• Instagraminstagram.com/mhg.sg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medlink Healthcare Group